2 Remote Field Service Engineer Industrial Machinery jobs in whatjobs
Remote Field Service Engineer - Industrial Machinery
Posted 11 days ago
Job Viewed
Job Description
Our client is seeking a dedicated and highly proficient Remote Field Service Engineer specializing in industrial machinery to join their innovative technical support team. This position is entirely remote, enabling you to operate from your preferred location while providing critical on-site support and remote diagnostics for our diverse client base. You will be the primary technical point of contact for clients experiencing issues with complex industrial equipment, offering expert troubleshooting, maintenance, and repair guidance. Responsibilities include remotely diagnosing mechanical, electrical, and software malfunctions using advanced diagnostic tools and video conferencing. You will guide on-site technicians or client personnel through complex repair procedures, ensuring minimal downtime and optimal equipment performance. This role requires an in-depth understanding of various industrial machinery, including but not limited to manufacturing equipment, automated systems, and heavy machinery. You will develop and deliver detailed technical documentation, including service manuals, troubleshooting guides, and preventative maintenance schedules, accessible through our secure online portal. Collaboration with our internal engineering and product development teams is crucial for identifying recurring issues and contributing to product improvements. A strong aptitude for problem-solving, excellent communication skills, and the ability to convey complex technical information clearly and concisely are essential. You must be adept at interpreting schematics, blueprints, and technical drawings. The successful candidate will be proactive, organized, and capable of managing multiple service requests simultaneously. While the role is primarily remote, occasional travel for critical, on-site interventions or specialized training may be required. You will be expected to maintain meticulous records of all service activities and client interactions within our CRM system. Proficiency in using remote access software and diagnostic platforms is mandatory. This is an excellent opportunity for an experienced engineer to leverage their expertise in a flexible, remote-first environment, contributing to the operational efficiency of industries across the region, with primary focus areas including and surrounding Kakamega, Kakamega, KE .
This advertiser has chosen not to accept applicants from your region.
0
Remote Field Service Engineer - Industrial Machinery
Posted 17 days ago
Job Viewed
Job Description
Our client, a leader in specialized industrial machinery, is seeking an experienced and self-motivated Remote Field Service Engineer to provide expert technical support and maintenance services to their clientele across various regions. While the role involves remote oversight and coordination, it requires extensive travel to customer sites for on-site installations, troubleshooting, and repairs. You will be the primary technical point of contact, ensuring optimal performance and longevity of our client's complex machinery.
Responsibilities:
Qualifications:
Responsibilities:
- Perform installations, maintenance, and repair of industrial machinery at customer locations.
- Diagnose and troubleshoot complex mechanical, electrical, and software issues.
- Provide on-site technical assistance and guidance to customers.
- Conduct preventative maintenance and performance optimization.
- Prepare detailed service reports, including findings, actions taken, and recommendations.
- Manage spare parts inventory and ensure timely reordering.
- Develop and deliver technical training to customer personnel.
- Act as a liaison between customers and the internal engineering/support teams.
- Adhere to all safety protocols and company policies during site visits.
- Contribute to the continuous improvement of product design and serviceability based on field experience.
Qualifications:
- Proven experience as a Field Service Engineer or in a similar technical support role, preferably with industrial machinery.
- Strong understanding of mechanical, electrical, and control systems.
- Proficiency in reading technical schematics and blueprints.
- Excellent troubleshooting and problem-solving skills.
- Ability to work independently and manage travel schedules effectively.
- Strong communication and customer relationship management skills.
- Willingness to travel extensively (up to 70% of the time) within assigned regions.
- Relevant technical certifications or a degree in Engineering (Mechanical, Electrical, or related field) is highly desirable.
- Ability to work remotely on administrative tasks between field assignments.
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Remote field service engineer industrial machinery Jobs in Kenya !
1