8,084 Operations jobs in Kenya

Brief Description

Reporting to the Manager – Operational Excellence, the position holder will be responsible for reporting on the performance on all the defined operational processes for Technology Departments and driving process compliance through engagements with the respective service owners.

• Develop and oversee the execution of the organization's strategic operational plan, aligning it with overall business objectives.
• Establish key performance indicators (KPIs) and implement robust performance management systems across all departments.
• Lead initiatives to optimize operational processes, improve resource allocation, and enhance productivity and cost-effectiveness.
• Analyze business performance data, identify trends, risks, and opportunities, and provide actionable insights and recommendations to senior leadership.
• Develop and implement frameworks for change management and continuous improvement.
• Oversee budgeting, forecasting, and financial planning related to operational strategies.
• Ensure compliance with relevant industry regulations and best practices.
• Foster a culture of accountability, data-driven decision-making, and high performance throughout the organization.
• Lead and mentor a team of operations managers and analysts, promoting professional development and team synergy in a remote setting.
• Collaborate with department heads to develop operational roadmaps and strategic initiatives.
• Manage strategic projects from inception to completion, ensuring successful delivery within scope, budget, and timeline.

• Master's degree in Business Administration (MBA), Operations Management, Finance, or a related field.
• Minimum of 10 years of progressive experience in strategic planning, operations management, and performance improvement, with at least 5 years in a leadership role.
• Proven track record of developing and implementing successful strategies that have driven significant organizational growth and efficiency.
• Expertise in strategic planning frameworks, business process re-engineering, and performance metrics development (KPIs, OKRs).
• Strong financial acumen, with experience in budgeting, forecasting, and P&L management.
• Excellent analytical, problem-solving, and critical thinking skills.
• Exceptional leadership, communication, and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.
• Demonstrated experience managing teams and projects in a remote or hybrid work environment.
• Proficiency in project management methodologies and relevant software.
• Experience in data analysis and the implementation of data-driven decision-making processes.
• A strategic mindset with a hands-on approach to execution.

• Develop and implement comprehensive strategic sourcing plans for key categories of spend.
• Conduct in-depth market analysis, supplier research, and total cost of ownership (TCO) assessments.
• Lead end-to-end sourcing events, including RFx development, supplier evaluation, and bid negotiation.
• Negotiate favorable contract terms, pricing, and service level agreements (SLAs) with suppliers.
• Manage and cultivate strong, collaborative relationships with strategic suppliers.
• Identify opportunities for cost reduction, risk mitigation, and supply chain optimization.
• Monitor supplier performance against contractual obligations and established KPIs.
• Ensure compliance with company procurement policies and ethical standards.
• Collaborate with internal stakeholders to understand their needs and align procurement strategies accordingly.
• Stay abreast of market trends, emerging technologies, and best practices in strategic sourcing and procurement.
• Develop and implement category management strategies to drive continuous improvement.
• Analyze spend data to identify sourcing opportunities and potential consolidation.
• Prepare detailed reports and presentations on sourcing initiatives and outcomes for senior management.
• Mentor and guide junior members of the procurement team.

• Bachelor's degree in Supply Chain Management, Business Administration, Finance, or a related field.
• Minimum of 8-10 years of progressive experience in strategic sourcing, procurement, or category management.
• Proven track record of successfully leading complex sourcing projects and achieving significant cost savings.
• Expertise in negotiation, contract management, and supplier relationship management.
• Strong analytical and problem-solving skills, with proficiency in data analysis tools.
• Excellent understanding of supply chain principles and procurement best practices.
• Exceptional written and verbal communication skills, with strong presentation abilities.
• Demonstrated ability to work independently and effectively manage multiple priorities in a remote setting.
• Experience with e-procurement platforms and P2P systems is highly desirable.
• Relevant professional certifications (e.g., CPSM, CIPS) are a plus.

• Define, implement, and continuously improve global procurement strategies, policies, and procedures.
• Establish and manage key performance indicators (KPIs) to measure procurement effectiveness and identify areas for enhancement.
• Lead and mentor a global team of procurement professionals, fostering a culture of excellence and collaboration.
• Oversee strategic sourcing initiatives, contract negotiation, and supplier relationship management for all major spend categories.
• Develop and implement robust supplier risk management programs, including due diligence, performance monitoring, and business continuity planning.
• Drive cost savings and value creation through strategic sourcing, demand management, and process optimization.
• Ensure compliance with all relevant regulations, ethical standards, and internal policies.
• Collaborate with finance, legal, and operations to optimize working capital and mitigate supply chain risks.
• Champion the adoption of procurement technologies and data analytics to enhance decision-making and efficiency.
• Report on procurement performance and strategic initiatives to executive leadership.

• MBA or Master's degree in Supply Chain Management, Business Administration, or a related field.
• Minimum of 12 years of progressive experience in procurement and supply chain management, with at least 5 years in a senior leadership role.
• Proven track record of successfully leading and transforming global procurement functions.
• Extensive experience in strategic sourcing, category management, contract negotiation, and supplier relationship management.
• Strong understanding of global supply chain risks, compliance, and ethical sourcing principles.
• Proficiency in procurement software, ERP systems, and data analytics tools.
• Exceptional leadership, communication, and stakeholder management skills, adept at leading remote teams.
• Demonstrated ability to influence executive decision-making and drive strategic initiatives.
• Relevant professional certifications (e.g., CPSM, CIPS) are highly preferred.

• Conduct comprehensive business analysis to identify strategic opportunities, operational inefficiencies, and areas for improvement.
• Develop and present strategic recommendations, business cases, and implementation roadmaps to senior leadership.
• Design and facilitate workshops and collaborative sessions with clients to gather insights and co-create solutions.
• Advise on organizational structure, process optimization, change management, and performance improvement initiatives.
• Utilize data analytics and financial modeling to support recommendations and measure impact.
• Build and maintain strong, long-term relationships with clients, acting as a trusted advisor.
• Manage project timelines, deliverables, and client expectations effectively in a remote environment.
• Stay abreast of industry trends, best practices, and emerging technologies to provide cutting-edge advice.
• Contribute to the development of the firm's consulting methodologies and intellectual property.
• Prepare high-quality reports, presentations, and proposals for clients and internal stakeholders.

• Master's degree in Business Administration (MBA), Management, Economics, or a related quantitative field.
• Minimum of 7 years of experience in management consulting or a senior strategy/operations role within a corporate setting.
• Proven track record of successfully leading and delivering complex strategic and operational projects.
• Exceptional analytical, problem-solving, and critical thinking skills.
• Strong understanding of business strategy frameworks, process improvement methodologies (e.g., Lean, Six Sigma), and change management principles.
• Proficiency in financial modeling, data analysis tools, and presentation software.
• Outstanding written and verbal communication, presentation, and facilitation skills, particularly in a virtual context.
• Demonstrated ability to build rapport and influence stakeholders at all levels.
• Self-motivated, highly organized, and capable of working independently with minimal supervision.
• Experience working in a remote or distributed team environment is highly advantageous.

• Master's degree in Business Administration, Operations Management, Engineering, or a related field.
• A minimum of 8 years of experience in management consulting or a related field, with a focus on performance improvement.
• Demonstrated expertise in business process re-engineering, lean management, operational efficiency, and change management.
• Proven ability to lead project teams and manage client relationships at the executive level.
• Strong analytical, quantitative, and problem-solving skills.
• Excellent communication, presentation, and facilitation skills.
• Experience working effectively in a remote-first environment is crucial.
• Willingness to travel periodically for client needs, if required.

• Lead the development and implementation of a comprehensive operational excellence strategy.
• Champion Lean Manufacturing and Six Sigma principles throughout the organization.
• Conduct process audits and value stream mapping to identify inefficiencies and areas for improvement.
• Develop and implement projects aimed at enhancing productivity, quality, and cost-effectiveness.
• Facilitate Kaizen events and workshops to drive rapid problem-solving and idea generation.
• Train and mentor operational teams on continuous improvement methodologies and tools.
• Develop and track key performance indicators (KPIs) to measure the impact of improvement initiatives.
• Foster a culture of continuous improvement and empower employees to identify and implement solutions.
• Collaborate with cross-functional teams, including engineering, supply chain, and quality, to ensure alignment and successful implementation of initiatives.
• Manage operational excellence projects from initiation to closure, ensuring timely and successful delivery.

• Bachelor's degree in Engineering, Operations Management, Business Administration, or a related field.
• Master Black Belt or Black Belt certification in Six Sigma is highly preferred.
• Minimum of 10 years of experience in manufacturing operations or operations excellence, with a strong focus on continuous improvement.
• Proven track record of successfully implementing Lean and Six Sigma projects, delivering measurable results.
• Expertise in process analysis, problem-solving methodologies, and project management.
• Excellent leadership, communication, and interpersonal skills, crucial for remote collaboration and influence.
• Ability to drive change and manage resistance effectively in a distributed environment.
• Strong analytical and data interpretation skills.
• Proficiency in project management and operational excellence software.
• Demonstrated ability to work independently and lead teams remotely.

• Develop and implement a company-wide strategy for operations excellence, focusing on efficiency, quality, and cost reduction.
• Lead the design and deployment of process improvement initiatives using methodologies such as Lean, Six Sigma, and Agile.
• Establish key performance indicators (KPIs) and performance metrics to monitor operational effectiveness and identify areas for improvement.
• Conduct in-depth process analyses to identify bottlenecks, inefficiencies, and opportunities for optimization.
• Implement and manage change management programs to ensure successful adoption of new processes and systems.
• Collaborate with cross-functional leaders to integrate operational excellence principles into all business units.
• Develop and deliver training programs to build operational excellence capabilities across the organization.
• Oversee the development and maintenance of operational documentation, standards, and best practices.
• Drive a culture of continuous improvement, empowering employees to identify and implement innovative solutions.
• Report on operational performance and progress to senior leadership, providing strategic recommendations.
• Manage external consultants and service providers as needed.

• Master's degree in Business Administration, Operations Management, Engineering, or a related field.
• Minimum of 10 years of progressive experience in operations management, process improvement, or a related field, with at least 5 years in a leadership capacity.
• Proven expertise in Lean Six Sigma methodologies (Black Belt certification highly preferred).
• Demonstrated success in leading large-scale operational transformation projects.
• Strong analytical, problem-solving, and strategic thinking skills.
• Excellent leadership, team-building, and influencing abilities.
• Proficiency in project management tools and methodologies.
• Exceptional communication, presentation, and stakeholder management skills.
• Experience working effectively in a remote, distributed team environment.
• Ability to drive significant business impact through operational improvements.