294 Hr Departments jobs in Kenya
Learning & Development Lead
Posted today
Job Viewed
Job Description
We are looking for a
Learning & Development Lead
to join our Human Resources Department as we scale up and drive digital and financial inclusion globally.
Role Overview
We are seeking a dynamic Learning & Development Lead to join our L&D team at M-KOPA. This role is perfect for a learning professional who thrives on designing impactful training experiences, managing educational programs, and driving organizational learning initiatives through data-driven approaches and cutting-edge learning technologies.
What You'll Do
Learning Strategy & Program Development
- Facilitate and deliver comprehensive learning programs aligned with organizational objectives and business goals.
- Conduct thorough learning needs assessments using surveys, interviews, and data analytics to identify skill gaps.
- Create engaging e-learning content, including multimedia resources, interactive modules, and mobile-friendly learning materials.
- Facilitate training sessions, workshops, and learning experiences across various formats (virtual, in-person, blended, microlearning).
- Support the delivery of Talent Management programs.
Technology & Innovation
- Manage and optimize Learning Management System (LMS) and learning technologies.
- Procure and evaluate emerging learning technologies, AI-powered learning tools, and virtual reality training solutions.
- Design and implement digital learning strategies including social learning and performance support tools.
- Create mobile-first learning experiences and just-in-time learning resources.
Data Analytics & Measurement
- Develop and track learning analytics and key performance indicators (KPIs) to measure training effectiveness and ROI.
- Conduct data-driven analysis of learning outcomes, engagement metrics, and business impact.
- Prepare comprehensive reports on program effectiveness and learning trends for leadership teams.
- Use learning analytics to personalize learning paths and improve program design.
Stakeholder Management & Business Partnership
- Champion training programs across the organization through strategic marketing and communication campaigns.
- Build strong partnerships with department heads, subject matter experts, and external vendors.
- Present business cases for L&D investments demonstrate measurable impact on organizational performance.
- Manage relationships with external L&D partners, vendors, and technology providers.
Budget & Operations Management
- Maintain the learning & development budget and records.
- Manage procurement processes for training materials, technologies, and external partnerships.
- Maintain accurate records of training activities, compliance requirements, and program outcomes.
What You'll Need
- Bachelor's degree in human resources, Education, Psychology, Instructional Design, or related field.
- 3-5 years of experience in learning and development, instructional design, or corporate training
- Proven experience with Learning Management Systems (LMS) and e-learning authoring tools (Articulate, Captivate, etc.)
- Strong knowledge of adult learning theories and instructional design principles
- Experience with data analysis and learning analytics tools
- Excellent facilitation, presentation, and communication skills
- Project management experience with ability to manage multiple programs simultaneously
- Proficiency in Microsoft Office Suite and familiarity with collaboration tools.
Why M-KOPA?
At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.
Join us in shaping the future of M-KOPA as we grow together. Explore more at
m-
.
Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.
Important Notice
M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.
M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.
M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for 'recruitment fees', 'processing fees', 'interview fees', or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.
Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.
Facilities & Workplace Experience Manager
Posted today
Job Viewed
Job Description
Job Description
Ikigai provides extraordinary space for individuals and organizations in a sustainable, community-oriented environment, helping them feel balanced and productive. We are a beautifully curated collective of shared office spaces in Kenya. At Ikigai, we cultivate an environment where meaningful human interactions are nurtured to encourage impactful and profitable connections between ideas, individuals, and businesses. Ikigai is not just another shared office space but a place where community and the collective are at the heart of everything we do. At Ikigai, you have a beautiful and secure space to work from, social areas to connect with your peers and strangers to create fruitful relationships that help push your business forward, events and workshops in our tree-filled gardens or boardrooms, and a coffee bar to keep you productive.
About the role
Ikigai's Facilities & Workplace Experience Manager is responsible for overseeing Ikigai's location facilities-related operations with a primary focus on maintaining beautiful and efficient spaces for our members. You are the right person if you:
- Enjoy wearing many hats.
- A leader and the planner/organizer in your group of friends.
- You multitask better than anyone and prioritize like a genius.
- You are completely at home with problem-solving and coming up with solutions at a moment's notice.
- You run a team that buzzes behind the scenes, ensuring the location facilities run like well-oiled machines.
The role reports directly to the Head of Operations. This job is a healthy mix of project management, facilities management, procurement, and people management.
Everything you do will be in the interest of creating and sustaining an authentic and thriving group of spaces and businesses. Everything
Role Goals and Objectives:
- Emulate Ikigai's core values and strive to achieve our mission and live the Ikigai culture.
- Oversee the smooth running of all Ikigai location facility-related operations.
- Maintain the working conditions of infrastructure at Ikigai's coworking space locations, and ensure facilities are secure and functioning efficiently.
- Ensure an environment that is safe and problem-free for all members and staff to work under the best conditions.
- Plan and coordinate fit-outs and renovations, manage the maintenance of supplies and equipment to fulfill health and safety regulations, and continuously examine the different location facilities for quality control purposes.
Key Roles & Responsibilities
Facilities Management/Location Maintenance and Repairs:
- Manage facilities and operations by using and continuously improving tools, processes, systems, and technology (e.g., Hubspot, project management platforms), including:
- Implementing and optimizing facilities, project, and task management systems for the department.
- Creating, updating, and implementing the Ikigai operations processes manuals.
- Overseeing record keeping for the facilities department (contracts, service level agreements, directories, schedules, requisitions, etc.).
- Oversee the smooth running of all facilities-related operations, including: Handling maintenance with a proactive, preventative approach.
- Developing and executing a preventative maintenance schedule for building, equipment, and soft services.
- Maximizing the uptime and availability of key facilities assets such as the Wi-Fi network, printers/copiers, meeting rooms, and other shared resources, and keeping location teams aware of facilities issues that may impact members.
- Managing support services such as housekeeping, groundskeeping, security, parking, and technology, ensuring all facilities meet government regulations and environmental, health, and safety standards.
Location Fit Out/Renovation Management:
- Oversee project management of location fit-outs, renovations, facility upgrades/refurbishments, and new site developments/expansions.
- Create detailed budgets for projects and internal initiatives based on sound assumptions (historical information, researched costings, etc.), reviewing, value engineering, tracking, and reporting on expenditure.
- Coordinate project teams, attend and coordinate site meetings and project coordination meetings, and follow up on project deliverables.
- Oversee project timelines and follow up to ensure completion on schedule.
- Oversee procurement of materials and services required for projects.
Procurement and Service Provider Management:
- Oversee procurement of facilities and project-related products and services for Ikigai.
- Manage procurement processes and conduct reviews and modifications to the processes where required.
- Ensure Ikigai is receiving value for money from suppliers and continually review this.
- Approve purchase requisitions for operations and location-related inventory and stock.
- Oversee registry of purchased assets.
- Manage and maintain relationships with suppliers and service providers.
- Build and maintain relationships and negotiate with local vendors, suppliers, and subcontractors to maintain/improve and implement high-quality, relevant, and desirable amenities and facilities for members.
- Conduct due diligence, prequalification, negotiation, and approval of suppliers and service providers, and establish and maintain contracts with approved suppliers.
- Oversee management of service providers and subcontractors.
- Lead regular service provider and subcontractor meetings to ensure sound and high-quality work delivery.
Team Management:
- Oversee recruitment, onboarding, management, coaching, and performance management of the facilities team.
- Foster effective collaboration between the facilities and location teams by developing, communicating, and enforcing a clear escalation matrix for issue resolution.
- Ensure clarity of set goals, KPIs, and standards for the team to ensure operational excellence across all locations.
- Build capacity within the team through coaching, skills development, professional development opportunities, and continuous feedback.
- Build a positive team culture in the facilities department in line with Ikigai's culture code through weekly department meetings and wellness meetings with direct reports.
Finance & Strategy:
- Lead Facilities department strategy development in the annual company strategy process, oversee department strategic projects, and periodically report on progress.
- Manage department financials, including: Creating detailed budgets based on sound assumptions (historical information, researched costings, etc.).
- Tracking and reporting on expenditure during the monthly business review meetings.
- Reviewing facilities-related costs and ensuring cost-effectiveness and efficiency, minimizing costs as much as possible while maintaining Ikigai standards.
- Providing cost projections and financial justifications for upcoming projects, maintenance cycles, and facility upgrades.
- Ensuring adequate insurance coverage and minimizing claims related to construction and facilities.
Sustainability:
- Lead energy-efficiency programs (lighting, HVAC, renewable integration), monitor and reduce consumption, and track/report carbon footprint and emissions.
- Implement water conservation (low-flow fixtures, rain harvesting) and manage waste segregation, recycling, composting, and sustainable procurement.
- Ensure all construction/renovation uses eco-friendly materials and methods; extend asset lifecycle through proactive, preventive maintenance.
- Develop and update internal sustainability policies and procedures; track regulatory changes.
- Engage staff and vendors in sustainability practices, set and track KPIs (energy, waste, carbon), report progress to leadership/stakeholders, and drive innovation through smart technologies and circular economy initiatives.
ROLE QUALIFICATIONS
Experience and Requirements:
- 5+ years' experience in facilities/project/operations management or relevant position.
- Well-versed in building, construction, and facilities management best practices, including the ability to interpret floor plans.
- Comfortable with HVAC, electrical, plumbing, and other building systems (working knowledge is a plus).
- Demonstrated project management skills and ability to plan and manage resources; P&L experience is a plus.
- Professional certifications in Health & Safety, Project Management, or Facilities Management are an added advantage.
- Experience in procurement processes and management.
- Proficiency with data analysis, forecasting, and budgeting.
- Experience in customer relationship management and dedication to providing great service.
- Experience managing and leading a team, including coaching and capacity building.
We are looking for:
- Passion for and understanding of Ikigai's mission and values, and passion for entrepreneurial communities.
- Must have strong verbal and written communication skills.
- Exceptional organizational and problem-solving skills.
- Highly detail-oriented and solution-driven.
- Strong interpersonal relationship and leadership skills.
- Entrepreneurial mindset; you are a quick learner and self-starter who works well in a fast-paced, start-up/ growth stage environment.
- You are adaptable and innovative; you own your mistakes and move on.
- Strong proficiency with Microsoft Office applications (Excel, PowerPoint, Word) and project management software.
- Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, empathy, and professionalism.
Remote Executive Housekeeper & Quality Assurance Manager
Posted 21 days ago
Job Viewed
Job Description
- Developing and implementing innovative cleaning and sanitation strategies.
- Creating and updating comprehensive cleaning manuals and SOPs.
- Training and supervising remote cleaning teams through virtual platforms.
- Conducting virtual quality control checks and property inspections.
- Monitoring inventory of cleaning supplies and equipment, ensuring efficient stock management.
- Investigating and resolving any cleaning-related complaints or issues promptly.
- Ensuring compliance with all relevant health, safety, and environmental regulations.
- Generating regular reports on cleaning performance, staff productivity, and supply usage.
- Maintaining a high standard of presentation and organization across all facilities.
- Identifying opportunities for process improvements and cost savings in cleaning operations.
A minimum of 4 years of experience in housekeeping management, preferably within a hospitality or facilities management context, is required. Proven experience in developing and implementing cleaning standards and protocols is essential. You should have excellent communication and leadership skills, with the ability to motivate and manage remote teams. Proficiency in using digital tools for task management, reporting, and communication is necessary. A background in quality assurance or a related field is highly desirable. This role requires a proactive individual with a strong commitment to upholding impeccable standards. Our client values attention to detail and a dedication to creating pristine environments. Join us and play a vital role in ensuring excellence in cleanliness and guest satisfaction across our portfolio. The ability to adapt to new technologies and remote work strategies is key. This position offers a unique opportunity to shape and maintain the highest cleaning standards without the need for physical presence on-site for daily operations, focusing instead on strategic oversight and quality assurance.
Remote Operations & Quality Assurance Manager (Hygiene)
Posted 3 days ago
Job Viewed
Job Description
Job Description
Location: Remote | Full-Time
Luxe Tribes and Sorted Chale are leading brands in curated group and private travel experiences across the globe. With a fast-growing team and global footprint, we're seeking an
HR & Talent Acquisition Specialist
to help us scale effectively while nurturing a strong culture across both companies.
Role Overview
We are looking for a proactive and experienced HR professional to oversee all HR operations and lead our recruitment efforts. This role is critical in ensuring that our people processes are well-structured, compliant, and aligned with our culture of excellence and collaboration. You'll partner with leadership to manage day-to-day HR duties, while also designing and executing a recruitment strategy that attracts top talent across global markets.
Key Responsibilities
- Manage all HR operations including contracts, onboarding, performance management, and employee relations.
- Develop and maintain HR policies and procedures that reflect our culture and values.
- Lead full-cycle recruitment: sourcing, screening, interviewing, and onboarding new team members.
- Collaborate with leadership to forecast hiring needs and build a strong talent pipeline.
- Maintain HR systems and records ensuring compliance with local and international labor laws.
- Support employee engagement initiatives, conflict resolution, and career development programs.
- Act as the go-to point of contact for HR inquiries from team members across both brands.
Qualifications
- Minimum
5 years of experience
in HR, recruiting, or people operations (global/remote team experience preferred). - Strong understanding of HR best practices and employment regulations.
- Proven success in full-cycle recruiting and talent acquisition.
- Excellent communication, organizational, and problem-solving skills.
- Ability to work independently in a fast-paced, remote-first environment.
- Passion for people, culture, and travel.
Why Join Us?
- Be part of a
fast-scaling global travel brand
shaping the future of group travel. - Work in a
remote-first, diverse, and collaborative environment. - Opportunity to impact culture and growth at the intersection of
travel, community, and luxury. - Competitive compensation and growth opportunities.
Human Resources Manager
Posted today
Job Viewed
Job Description
The ideal candidate will support the full scope of Human Resources responsibilities and partner with the head quarter on strategic initiatives. They will maintain and enhance the organization's human resources by planning, implementing, and evaluating human resources policies, programs, and practices.
Responsibilities
- Recruit and Onboard new hires Conduct performance management and provide feedback Manage Payroll and benefits for employees
Qualifications
- Bachelor's degree or relevant experience
- 5+ years' experience in Human Resources
- Strong recruiting and demonstrated ability to improve talent acquisition strategies
- Demonstrated expertise training managers and employees in human resources field
- Strong organizational, critical thinking and communications skills
- Attention to detail and good judgement
- Chinese is working language
Human Resources Consultant
Posted today
Job Viewed
Job Description
Terms
Ksh 40,000 | 40 hours/week | Hybrid
Company Description
Ebikes Africa's mission is to revolutionize transportation in Africa by providing high-quality, eco-friendly electric bicycles. We aim to promote a sustainable and healthy lifestyle by offering accessible e-bikes, irrespective of location. Our goal is to enhance the quality of life in Africa by reducing traffic congestion, improving air quality, and increasing transportation access. We are dedicated to outstanding customer service and forming strong partnerships with local communities and businesses. We believe in the positive impact of our e-bikes and are committed to making this vision a reality.
Be The First To Know
About the latest Hr departments Jobs in Kenya !
Human Resources Manager
Posted today
Job Viewed
Job Description
About Us
We are a growing company in the agriculture sector committed to excellence and compliance with Kenyan labor laws. To support our expanding workforce, we are seeking a knowledgeable and dedicated Human Resources Officer who will oversee HR functions, ensure compliance with employment legislation, and contribute to building a motivated and productive team.
Key Responsibilities
• Administer HR policies and procedures in compliance with the Kenya Employment Act, Labour Relations Act, Occupational Safety and Health Act, and other relevant regulations.
• Manage the full employee lifecycle: recruitment, onboarding, contracts, performance management, and exit procedures.
• Prepare and maintain accurate employee records, contracts, and HR documentation in accordance with Kenyan legal requirements.
• Provide guidance to management and staff on labor law, disciplinary procedures, leave management, and employee rights.
• Handle payroll preparation and statutory deductions (NHIF, NSSF, PAYE) in coordination with the finance team.
• Coordinate staff welfare programs, training, and development initiatives.
• Support conflict resolution, grievance handling, and maintain positive employee relations.
• Liaise with government agencies and ensure company compliance with audits and inspections.
Qualifications & Requirements
• Bachelor's degree in Human Resources, Business Administration, or a related field.
• At least 3–5 years of proven HR experience in Kenya.
• Strong knowledge of Kenya labor laws and HR compliance frameworks.
• Experience in payroll management and statutory compliance (NSSF, NHIF, PAYE).
• Excellent communication, negotiation, and organizational skills.
• Proficiency in HR software and Microsoft Office Suite.
• Member of the Institute of Human Resource Management (IHRM) will be an added advantage.
How to Apply
Interested candidates should send their CV and cover letter to by 23th of September. Please include "Application for Human Resources Officer" in the subject line.
Human Resources Analyst
Posted today
Job Viewed
Job Description
Our Human Resource department is seeking for a talented and experienced candidate as an HR Analyst to join our team.
As an HR Analyst, you will be responsible for identifying issues in the HR department and resolving them. You will also be responsible for giving recommendations to the HR Manager on improvements of various HR processes.
In addition to this, you will require to have extensive knowledge of Recruitment Software and Applicant Tracking System. Past work experience as an HR Analyst will be an added benefit for the candidates.
You should possess excellent communication skills and the ability to analyze data. You should also have outstanding interpersonal skills and good problem-solving abilities.
If you are ready to take up these duties and responsibilities of the HR Analyst, then apply right away. We will love to meet you.
Responsibilities
Compiling and analyzing the HR performance metrics.
Helping HR Manager in developing hiring plans.
Assisting in creating a hiring budget.
Identifying any HR-related issues and finding solutions for them.
Writing and reviewing job descriptions.
Supporting HR processes with data analysis and statistics.
Making suggestions to the HR Manager in regards to the internal surveys.
Accessing the results from the employee's performance review.
Calculating retention, mobility rates, and turnovers.
Ensures compliance with data privacy regulations and best practices.
Assisting Human Resource professionals in staffing and recruiting.
Recommending short- and long-term goals for the organization.
Preparing reports and presenting them to the higher management.
Implementing training programs for new employees.
Performing other miscellaneous duties as and when required.
Requirements
Bachelor's degree in Human Resources, Business Administration, or a related field.
Proven work experience in the Human Resources department as an HR Analyst, or a similar role.
Sound knowledge and experience of Applicant Tracking System like Jobsoid.
Good communication skills, both verbal and written.
Excellent research and analytical skills.
Ability to compose job descriptions.
Extensive knowledge about Human Resource procedures.
Proficient in Microsoft Office Tools.
Ability to solve the problem efficiently.
Ability to manage time.
Good interpersonal and organizational skills.
Ability to work in a team environment.
Exceptional critical thinking skills.
Country Human Resources Manager
Posted today
Job Viewed
Job Description
Role Purpose
- Own the end-to-end people agenda as a generalist HR leader with a strong focus on Talent
- Acquisition to support rapid growth. Build and lead a compliant, safe, engaged, and high-performance
- organization, partnering closely with business leaders and the global HR team.
Key Responsibilities
- Lead full-cycle hiring for corporate, operations, technical, and field roles; build scalable recruiting processes and talent pipelines.
- Drive workforce planning, headcount budgeting, and ramp-up plans aligned to business growth.
- Serve as primary liaison with unions/worker representatives; lead negotiations, collective bargaining inputs, and grievance management.
- Ensure compliance with Ugandan labor laws, statutory filings, permits/visas, contractor governance, and audits.
- Partner with HSE leads to embed a safety-first culture across all sites and functions.
- Lead organizational design, role clarity, spans & layers, and change management for scale-up initiatives.
- Run performance cycles, calibration, and development planning; institute succession planning and talent reviews for critical roles.
- Build a learning roadmap for managers, technicians, and rider-facing teams; launch compliance academies.
- Own HRIS data integrity, payroll inputs/controls, and SLA-based HR services; provide dashboards on key HR metrics.
Qualifications & Experience
- 10 to 15 years progressive HR experience with at least 5 years in a country-level or multi-site leadership role.
- Strong generalist background with depth in high-volume recruitment for operations/technical/front-line roles.
- Hands-on experience with unions/industrial relations, collective bargaining support, and complex ER case management.
- Solid exposure to HSE integration, statutory compliance, and audits.
- Strong command of Ugandan labor law; prior work across East/West Africa a plus.
- Competent with HRIS/ATS and analytics (Power BI/advanced Excel); data-driven decision-maker.
- Degree in HR/IR/Business; CIPD/SHRM or equivalent certification preferred.
Success Metrics (KPIs)
- Hiring: time-to-fill & cost-per-hire within targets; 90-day quality-of-hire; offer-to-join ratio.
- ER/IR: reduction in grievances/escalations; constructive union engagement; zero non-compliance findings.
- HSE: LTIFR/TRIFR improvement; corrective actions closed on time; training completion rates.
- Talent: succession coverage for critical roles; internal fill rate; engagement score uplift.
- Operations: payroll accuracy & on-time; HR service SLAs; policy adoption and audit pass rates.
What We Offer
- Opportunity to shape the people strategy of Africa's foremost e-mobility scale-up with significant societal impact.
- High autonomy, direct impact with Global HR Head and Country Head, and cross-functional collaboration.
- A mission-driven, fast-paced environment with growth and learning opportunities.