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Country Human Resources Manager
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Job Description
Role Purpose
- Own the end-to-end people agenda as a generalist HR leader with a strong focus on Talent
- Acquisition to support rapid growth. Build and lead a compliant, safe, engaged, and high-performance
- organization, partnering closely with business leaders and the global HR team.
Key Responsibilities
- Lead full-cycle hiring for corporate, operations, technical, and field roles; build scalable recruiting processes and talent pipelines.
- Drive workforce planning, headcount budgeting, and ramp-up plans aligned to business growth.
- Serve as primary liaison with unions/worker representatives; lead negotiations, collective bargaining inputs, and grievance management.
- Ensure compliance with Ugandan labor laws, statutory filings, permits/visas, contractor governance, and audits.
- Partner with HSE leads to embed a safety-first culture across all sites and functions.
- Lead organizational design, role clarity, spans & layers, and change management for scale-up initiatives.
- Run performance cycles, calibration, and development planning; institute succession planning and talent reviews for critical roles.
- Build a learning roadmap for managers, technicians, and rider-facing teams; launch compliance academies.
- Own HRIS data integrity, payroll inputs/controls, and SLA-based HR services; provide dashboards on key HR metrics.
Qualifications & Experience
- 10 to 15 years progressive HR experience with at least 5 years in a country-level or multi-site leadership role.
- Strong generalist background with depth in high-volume recruitment for operations/technical/front-line roles.
- Hands-on experience with unions/industrial relations, collective bargaining support, and complex ER case management.
- Solid exposure to HSE integration, statutory compliance, and audits.
- Strong command of Ugandan labor law; prior work across East/West Africa a plus.
- Competent with HRIS/ATS and analytics (Power BI/advanced Excel); data-driven decision-maker.
- Degree in HR/IR/Business; CIPD/SHRM or equivalent certification preferred.
Success Metrics (KPIs)
- Hiring: time-to-fill & cost-per-hire within targets; 90-day quality-of-hire; offer-to-join ratio.
- ER/IR: reduction in grievances/escalations; constructive union engagement; zero non-compliance findings.
- HSE: LTIFR/TRIFR improvement; corrective actions closed on time; training completion rates.
- Talent: succession coverage for critical roles; internal fill rate; engagement score uplift.
- Operations: payroll accuracy & on-time; HR service SLAs; policy adoption and audit pass rates.
What We Offer
- Opportunity to shape the people strategy of Africa's foremost e-mobility scale-up with significant societal impact.
- High autonomy, direct impact with Global HR Head and Country Head, and cross-functional collaboration.
- A mission-driven, fast-paced environment with growth and learning opportunities.
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