Explore hospitality manager positions across Kenya, where opportunities abound in hotels, resorts, and restaurants. These roles require strong leadership and operational skills to oversee daily operations and ensure guest satisfaction. Responsibilities include 2,612 Hospitality Manager jobs in Kenya
Remote Food Service Manager
00100 Makongeni
KES110000 Annually
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Posted 2 days ago
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Job Description
Our client is seeking an experienced and innovative Remote Food Service Manager to oversee and optimize their food service operations remotely. This unique, fully remote position is ideal for a seasoned professional with a strong background in culinary operations, staff management, and customer service. You will be responsible for developing and implementing high-quality food service standards, ensuring operational efficiency, and maintaining exceptional customer satisfaction from a distance. Your core duties will include menu planning and development, working with suppliers for procurement, and managing food costs effectively. You will supervise a remote team of food service staff, providing clear guidance, training, and performance feedback through virtual channels.
The ideal candidate will be proficient in using food service management software and digital tools for inventory control, scheduling, and reporting. Strong problem-solving skills are crucial for addressing operational challenges, ensuring seamless service delivery, and maintaining compliance with health and safety regulations, even without direct on-site supervision. You will collaborate closely with marketing and product development teams to introduce new menu items and promotions. The ability to analyze sales data, track key performance indicators, and implement strategies for growth is essential. Excellent communication and interpersonal skills are vital for building and maintaining strong relationships with remote staff, clients, and vendors. This role requires a proactive approach to identifying opportunities for innovation and improvement in food service delivery. The successful candidate will demonstrate strong leadership qualities, a passion for food, and a commitment to excellence in a remote operational setting.
Location: This is a fully remote position. The successful candidate will manage food service operations virtually, requiring strong digital communication and organizational capabilities.
The ideal candidate will be proficient in using food service management software and digital tools for inventory control, scheduling, and reporting. Strong problem-solving skills are crucial for addressing operational challenges, ensuring seamless service delivery, and maintaining compliance with health and safety regulations, even without direct on-site supervision. You will collaborate closely with marketing and product development teams to introduce new menu items and promotions. The ability to analyze sales data, track key performance indicators, and implement strategies for growth is essential. Excellent communication and interpersonal skills are vital for building and maintaining strong relationships with remote staff, clients, and vendors. This role requires a proactive approach to identifying opportunities for innovation and improvement in food service delivery. The successful candidate will demonstrate strong leadership qualities, a passion for food, and a commitment to excellence in a remote operational setting.
Location: This is a fully remote position. The successful candidate will manage food service operations virtually, requiring strong digital communication and organizational capabilities.
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Remote Hospitality Manager
00900 Ngong
KES85000 Monthly
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Posted 2 days ago
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Our client, a prominent player in the hospitality and tourism sector, is seeking an experienced and innovative Remote Hospitality Manager to oversee and enhance their guest experiences and operational efficiency. This is a unique, fully remote opportunity, perfect for a seasoned professional looking to leverage their expertise without geographical constraints. You will be responsible for developing and implementing strategies that elevate service standards, drive customer satisfaction, and optimize operational workflows across various hospitality touchpoints. The ideal candidate possesses a deep understanding of the hospitality industry, exceptional leadership qualities, and a proven ability to manage diverse teams and projects remotely.
Your core responsibilities will include designing and refining guest service protocols, ensuring consistent delivery of high-quality experiences. You will analyze customer feedback and market trends to identify areas for improvement and innovation in service delivery. This role involves managing operational budgets, controlling costs, and maximizing revenue through strategic initiatives. You will oversee the development and implementation of training programs for hospitality staff, fostering a culture of excellence and professionalism. Collaborating with marketing and sales teams to develop promotional strategies and enhance brand reputation will be a key aspect. The Hospitality Manager will also be involved in technology adoption, exploring and implementing tools that streamline operations and improve guest engagement. Vendor management and negotiation to secure favorable contracts for supplies and services will be crucial. You will ensure compliance with health, safety, and hygiene regulations across all operations. This position requires exceptional communication and interpersonal skills to effectively engage with stakeholders remotely, including staff, clients, and partners. The successful candidate must be a strategic thinker with strong analytical skills and the ability to drive performance in a virtual environment. This role supports operations connected to Ruiru, Kiambu, KE , requiring a proactive approach to managing a complex and guest-centric business from afar. Our client is committed to delivering unparalleled experiences.
Your core responsibilities will include designing and refining guest service protocols, ensuring consistent delivery of high-quality experiences. You will analyze customer feedback and market trends to identify areas for improvement and innovation in service delivery. This role involves managing operational budgets, controlling costs, and maximizing revenue through strategic initiatives. You will oversee the development and implementation of training programs for hospitality staff, fostering a culture of excellence and professionalism. Collaborating with marketing and sales teams to develop promotional strategies and enhance brand reputation will be a key aspect. The Hospitality Manager will also be involved in technology adoption, exploring and implementing tools that streamline operations and improve guest engagement. Vendor management and negotiation to secure favorable contracts for supplies and services will be crucial. You will ensure compliance with health, safety, and hygiene regulations across all operations. This position requires exceptional communication and interpersonal skills to effectively engage with stakeholders remotely, including staff, clients, and partners. The successful candidate must be a strategic thinker with strong analytical skills and the ability to drive performance in a virtual environment. This role supports operations connected to Ruiru, Kiambu, KE , requiring a proactive approach to managing a complex and guest-centric business from afar. Our client is committed to delivering unparalleled experiences.
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Leisure & Hospitality Manager
10100 Nyeri Town
KES150000 Annually
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Posted 2 days ago
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Our client is seeking a dynamic and customer-focused Leisure & Hospitality Manager to oversee and enhance guest experiences. This is a fully remote position, allowing you to manage operations and strategy from anywhere. You will be responsible for developing and implementing strategies to optimize leisure and hospitality services, ensuring high levels of customer satisfaction and operational efficiency. Your duties will include managing staff, coordinating activities, overseeing event planning and execution, and ensuring adherence to quality standards and safety regulations. You will also be involved in budget management, vendor relations, and marketing initiatives to promote services. The ideal candidate will have a strong background in hospitality management, event planning, or a related field, with proven experience in managing leisure operations. Excellent leadership, organizational, and communication skills are essential for motivating teams and interacting with diverse clientele. You should possess a creative approach to problem-solving, a keen understanding of customer service principles, and the ability to manage multiple priorities effectively in a remote setting. Familiarity with booking systems and event management software would be an advantage. This role requires a passion for creating memorable experiences and a commitment to excellence in service delivery. You will be instrumental in shaping the overall guest experience and driving the success of the leisure and sports facilities. While the operational focus is on the Nyeri, Nyeri, KE region, the role itself is entirely remote.
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2
Regional Hospitality Manager
30302 Abothuguchi West
KES1700000 Annually
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Posted 2 days ago
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Our client is seeking a dynamic and experienced Regional Hospitality Manager to oversee a portfolio of properties in the Garissa region. This role requires a strong leader with a proven track record in hotel management, operations, and guest services. You will be responsible for ensuring exceptional standards of service, maximizing revenue, managing operational efficiency, and fostering a positive work environment across multiple hospitality establishments. The ideal candidate will have a deep understanding of the hospitality industry, excellent financial acumen, and strong people management skills.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Oversee the day-to-day operations of assigned hotels, ensuring adherence to brand standards and company policies.
- Develop and implement strategies to enhance guest satisfaction and loyalty.
- Manage budgets, control costs, and drive revenue growth through effective sales and marketing initiatives.
- Recruit, train, and develop high-performing hotel teams.
- Conduct regular property inspections and implement necessary improvements.
- Ensure compliance with health, safety, and sanitation regulations.
- Build and maintain strong relationships with local authorities, suppliers, and community stakeholders.
- Monitor industry trends and competitor activities to identify opportunities and threats.
- Develop and manage operational plans, ensuring optimal resource allocation.
- Handle escalated guest complaints and resolve issues promptly and professionally.
- Prepare regular performance reports for senior management, highlighting key metrics and strategic recommendations.
- Foster a culture of service excellence and continuous improvement across all managed properties.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hotel management, with at least 3 years in a regional or multi-unit management role.
- Demonstrated success in driving revenue growth and managing profitability.
- Strong knowledge of hotel operations, including front office, housekeeping, food & beverage, and sales & marketing.
- Excellent leadership, team-building, and motivational skills.
- Proficiency in hotel management software and financial reporting tools.
- Exceptional communication, interpersonal, and problem-solving abilities.
- Ability to travel frequently within the assigned region.
- A strong understanding of the local hospitality market is advantageous.
- Commitment to maintaining high standards of service and operational excellence.
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3
Remote Food Service Operations Manager
70100 Abothuguchi West
KES98000 Annually
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Posted 2 days ago
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Our client, a prominent provider of large-scale catering services, is seeking a proactive and experienced Remote Food Service Operations Manager to oversee and optimize their catering operations. This is a fully remote role where you will be responsible for managing the day-to-day operations, ensuring efficiency, quality, and compliance across all managed food service points. Your duties will include developing and implementing operational strategies, setting performance goals, and monitoring key metrics to drive continuous improvement. You will collaborate closely with on-site teams, event coordinators, and client representatives through virtual communication platforms, providing guidance and support to ensure seamless service delivery. Responsibilities also include managing inventory, controlling food costs, maintaining high standards of food safety and hygiene, and ensuring adherence to all relevant regulations. The ideal candidate will possess a strong background in food service management, with demonstrated experience in large-scale catering or hospitality operations. Excellent leadership, problem-solving, and communication skills are essential for effectively managing a distributed team and engaging with clients. Proficiency in inventory management software and a deep understanding of HACCP principles and food safety protocols are required. You should be adept at using digital collaboration tools and possess a strategic mindset to identify areas for operational enhancement. This role requires a highly organized and results-oriented individual who can maintain high standards of service excellence remotely. This is an exciting opportunity to impact the efficiency and success of a major catering operation from a remote setting, contributing to exceptional client experiences and operational profitability. If you are a dedicated food service professional with strong management skills, we encourage you to apply.
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Remote Food Service Operations Manager
20200 Kapsuser
KES90000 Monthly
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Posted 2 days ago
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Job Description
Our client is looking for a highly organized and experienced Food Service Operations Manager to oversee their catering operations remotely. This position is fully remote, enabling you to manage and optimize catering services from anywhere. You will be responsible for ensuring the efficient and high-quality delivery of catering services, managing operational workflows, and maintaining strong client relationships. While the core operations are based in Kericho, Kericho, KE , the management aspect of this role is entirely virtual. Responsibilities include developing and implementing operational policies and procedures, overseeing inventory management and procurement of supplies, managing staff scheduling and performance, ensuring compliance with health and safety regulations, and resolving any operational issues that may arise. You will also be involved in client consultations, proposal development, and ensuring client satisfaction. The ideal candidate will have a strong background in catering or food service management, with at least 5 years of experience in an operational leadership role. Proven experience in managing remote teams and optimizing operational efficiency through digital tools is essential. Excellent organizational, problem-solving, and communication skills are a must. A deep understanding of food safety standards and cost control measures is required. This role demands a proactive approach to identifying areas for improvement and implementing effective solutions. You will play a critical role in ensuring the smooth and successful delivery of our client's catering services, contributing to their reputation for excellence, all within a flexible, remote working environment.
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5
Senior Food Service Operations Manager
60200 Meru , Eastern
KES500000 Annually
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Posted 2 days ago
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Our client, a leading hospitality group recognized for its exceptional service standards, is seeking a Senior Food Service Operations Manager to join their innovative and fully remote management team. This position offers the unique advantage of overseeing diverse food service operations from anywhere, contributing to strategic planning and operational excellence without geographical limitations. The ideal candidate will bring a wealth of experience in managing large-scale catering operations, restaurant management, or institutional food services. You will be responsible for developing and implementing operational strategies, setting quality control standards, optimizing menu planning, and ensuring efficient inventory management and cost control across various units. Your role will involve collaborating with culinary teams, procurement specialists, and client relationship managers to deliver outstanding dining experiences. Strong leadership capabilities, exceptional communication and interpersonal skills, and a proven ability to drive operational efficiency and profitability are paramount. A deep understanding of food safety regulations, H&S compliance, and supply chain management within the food service industry is essential. Experience with food service technology platforms and data analysis for performance improvement is highly desirable. A degree in Hospitality Management, Business Administration, or a related field, coupled with at least 7 years of progressive experience in food service operations, is required. This is an outstanding opportunity for a seasoned professional passionate about the culinary and hospitality industry to excel in a challenging and rewarding remote-first role. The general administrative oversight for this role is within **Meru, Meru, KE**, but the position is entirely remote.
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6
Operations Manager - Food Service & Hospitality
20117 Mwembe
KES75000 Annually
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Posted 2 days ago
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Our client, a prestigious group within the food service and hospitality industry, is seeking a dynamic and experienced Operations Manager to oversee multiple high-profile establishments. This role offers a hybrid work arrangement, combining remote strategic planning and reporting with on-site operational oversight to ensure exceptional service delivery and efficiency. You will be responsible for managing daily operations, supervising staff, optimizing workflows, controlling costs, ensuring compliance with health and safety regulations, and maintaining high standards of customer satisfaction. The ideal candidate will possess a strong background in food and beverage management, with demonstrated experience in leading teams, inventory management, menu planning, and budget control. Excellent leadership, communication, and problem-solving skills are essential. You will be adept at fostering a positive work environment, driving employee engagement, and implementing operational improvements. Key responsibilities include developing and implementing strategic plans, managing vendor relationships, conducting performance evaluations, and ensuring seamless coordination between kitchen and front-of-house operations. A deep understanding of the hospitality sector and a passion for delivering outstanding guest experiences are crucial. This role requires adaptability, strong organizational skills, and the ability to balance remote administrative tasks with essential on-site presence. You will be expected to analyze operational data, identify areas for improvement, and implement effective solutions to enhance profitability and guest satisfaction. We are committed to staff development and provide opportunities for continuous training and career advancement within our organization. This is an exciting opportunity to make a significant impact on the success of our esteemed food service operations. Our primary operational areas are located in Naivasha, Nakuru, KE .
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Remote Luxury Hospitality Manager
00100 Abothuguchi West
KES90000 Annually
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Posted today
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Our client is searching for a sophisticated and results-driven Remote Luxury Hospitality Manager to oversee and enhance the guest experience for their exclusive portfolio of properties. This role is designed for a seasoned hospitality professional who can manage operations and client relations from a distance, leveraging technology to maintain impeccable service standards. You will be responsible for developing and implementing strategies to elevate guest satisfaction, streamline operational efficiency, and drive revenue growth across various luxury accommodations. Your duties will include managing online reputation, responding to guest feedback, coordinating with on-site teams to resolve issues promptly, and ensuring adherence to brand standards and service protocols. You will also play a crucial role in developing training programs for remote staff and contributing to the strategic planning of new hospitality ventures.
The ideal candidate will have a minimum of 5 years of experience in luxury hotel management or high-end hospitality operations, with a proven track record of exceptional service delivery and team leadership. Strong understanding of hotel management software, reservation systems, and digital marketing tools is essential. Excellent interpersonal, communication, and problem-solving skills are required to effectively manage guest expectations and build strong relationships with stakeholders. You must be adept at managing remote teams, fostering a positive and productive work environment, and making informed decisions under pressure. This position requires a passion for excellence, a keen eye for detail, and the ability to anticipate guest needs. While the role is remote, it requires seamless coordination with operational teams and a deep commitment to maintaining the brand's reputation for unparalleled luxury and service from your base in **Nairobi, Nairobi, KE**.
The ideal candidate will have a minimum of 5 years of experience in luxury hotel management or high-end hospitality operations, with a proven track record of exceptional service delivery and team leadership. Strong understanding of hotel management software, reservation systems, and digital marketing tools is essential. Excellent interpersonal, communication, and problem-solving skills are required to effectively manage guest expectations and build strong relationships with stakeholders. You must be adept at managing remote teams, fostering a positive and productive work environment, and making informed decisions under pressure. This position requires a passion for excellence, a keen eye for detail, and the ability to anticipate guest needs. While the role is remote, it requires seamless coordination with operational teams and a deep commitment to maintaining the brand's reputation for unparalleled luxury and service from your base in **Nairobi, Nairobi, KE**.
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Senior Coastal Hospitality Manager
80100 Nairobi, Nairobi
KES180000 Annually
WhatJobs
Posted 1 day ago
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Our client is seeking a highly experienced and dynamic Senior Coastal Hospitality Manager to oversee and elevate the guest experience across multiple high-end establishments. This is a unique opportunity for a strategic leader passionate about the tourism sector to leverage their expertise in a fully remote capacity, driving innovation and operational excellence from anywhere. You will be responsible for developing and implementing cutting-edge hospitality strategies, ensuring seamless service delivery, and maintaining the highest standards of quality and customer satisfaction. This role requires a deep understanding of the unique challenges and opportunities within the coastal tourism market, particularly in areas like Mombasa, Mombasa, KE .
Key responsibilities include managing budgets, optimizing revenue streams, leading virtual teams of hotel and service staff, and collaborating with stakeholders to drive business growth. You will also be tasked with enhancing online guest engagement, developing innovative marketing campaigns, and ensuring compliance with all relevant regulations. The ideal candidate will possess exceptional leadership, communication, and problem-solving skills, with a proven track record of success in managing complex hospitality operations. You should be adept at utilizing digital tools and platforms to manage operations remotely, foster team cohesion, and ensure a consistent, exceptional guest journey. This role demands a forward-thinking approach to hospitality management, focusing on sustainable practices and adapting to evolving guest expectations in the digital age.
Qualifications: A bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred. Minimum of 7-10 years of progressive experience in the hospitality industry, with at least 3 years in a senior management role, ideally with exposure to coastal or resort properties. Proven experience in remote team leadership and management. Strong financial acumen and budget management skills. Excellent understanding of digital marketing and online reputation management. Ability to analyze market trends and adapt strategies accordingly. Exceptional interpersonal and communication skills, with the ability to build rapport and motivate teams virtually. Proficiency in hospitality management software and remote collaboration tools. A passion for delivering world-class service and creating memorable guest experiences. This is a remote-first position, requiring self-discipline, excellent time management, and a proactive approach to challenges. Experience in the Kenyan hospitality market is a significant advantage.
Key responsibilities include managing budgets, optimizing revenue streams, leading virtual teams of hotel and service staff, and collaborating with stakeholders to drive business growth. You will also be tasked with enhancing online guest engagement, developing innovative marketing campaigns, and ensuring compliance with all relevant regulations. The ideal candidate will possess exceptional leadership, communication, and problem-solving skills, with a proven track record of success in managing complex hospitality operations. You should be adept at utilizing digital tools and platforms to manage operations remotely, foster team cohesion, and ensure a consistent, exceptional guest journey. This role demands a forward-thinking approach to hospitality management, focusing on sustainable practices and adapting to evolving guest expectations in the digital age.
Qualifications: A bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred. Minimum of 7-10 years of progressive experience in the hospitality industry, with at least 3 years in a senior management role, ideally with exposure to coastal or resort properties. Proven experience in remote team leadership and management. Strong financial acumen and budget management skills. Excellent understanding of digital marketing and online reputation management. Ability to analyze market trends and adapt strategies accordingly. Exceptional interpersonal and communication skills, with the ability to build rapport and motivate teams virtually. Proficiency in hospitality management software and remote collaboration tools. A passion for delivering world-class service and creating memorable guest experiences. This is a remote-first position, requiring self-discipline, excellent time management, and a proactive approach to challenges. Experience in the Kenyan hospitality market is a significant advantage.
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