883 Hospitality Manager jobs in Kenya

Remote Food Service Manager

20200 Kapsuser KES170000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client, a prominent hospitality group, is seeking a dynamic and experienced Remote Food Service Manager to oversee and enhance their catering operations remotely. This role is crucial for ensuring the delivery of high-quality food services, maintaining operational efficiency, and fostering exceptional customer satisfaction. You will be responsible for developing menus, managing food costs, ensuring compliance with health and safety standards, and supervising catering staff through virtual means. The ideal candidate will have a strong background in food service management, extensive knowledge of culinary arts, and proven leadership skills. You will manage inventory, oversee food preparation, and coordinate logistics for catering events. This position requires excellent organizational skills, a keen eye for detail, and the ability to effectively communicate and motivate a team remotely. You will also be responsible for client relations, responding to inquiries, and ensuring that all catering requirements are met with professionalism and precision. This is a unique opportunity to apply your expertise in food service management to a leading hospitality organization, all while enjoying the flexibility of a remote work arrangement. We are looking for a proactive and results-oriented manager who is passionate about creating outstanding culinary experiences. Your ability to manage operations efficiently and maintain high standards remotely will be key to success. If you possess strong leadership qualities and a commitment to excellence in food service, we encourage you to apply.

Responsibilities:
  • Oversee all aspects of food service operations, including menu planning and development.
  • Manage food costs, inventory, and procurement of supplies.
  • Ensure compliance with all food safety and sanitation regulations.
  • Supervise and train catering staff remotely.
  • Maintain high standards of food quality and presentation.
  • Coordinate catering logistics and event execution.
  • Manage client relationships and address inquiries or concerns.
  • Implement operational improvements to enhance efficiency and customer satisfaction.

Qualifications:
  • Bachelor's degree in Hospitality Management, Culinary Arts, or a related field.
  • Minimum of 5 years of experience in food service management or catering.
  • Proven experience in menu planning, cost control, and inventory management.
  • Strong knowledge of food safety and sanitation practices (e.g., HACCP).
  • Excellent leadership, communication, and interpersonal skills for remote team management.
  • Ability to manage operations and staff effectively from a remote location.
  • Experience with catering software or point-of-sale (POS) systems is beneficial.
  • A passion for food quality and exceptional customer service.
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Remote Food Service Operations Manager

00500 Bungoma, Western KES120000 Annually WhatJobs

Posted 2 days ago

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full-time
Our client, a renowned hospitality group, is seeking a highly organized and efficient Remote Food Service Operations Manager to oversee and optimize their catering operations. This is a fully remote position, empowering you to manage kitchen logistics, staff scheduling, and inventory control from a distance. As a Remote Food Service Operations Manager, you will be responsible for ensuring smooth and profitable operations across multiple catering sites. Your duties will include developing operational strategies, managing food costs and inventory, implementing quality control measures, ensuring compliance with health and safety standards, optimizing menu planning and execution, and managing supplier relationships. You will also be tasked with leading and motivating remote kitchen teams, monitoring performance metrics, and identifying areas for improvement in efficiency and service quality. The ideal candidate will have a Bachelor's degree in Hospitality Management, Business Administration, or a related field, coupled with at least 5 years of experience in food service management, preferably with a focus on catering or multi-unit operations. Proven experience in managing remote teams and operations is essential. Strong financial acumen, including budget management and cost control, is required. Excellent leadership, communication, and problem-solving skills are critical. Proficiency in food service management software, inventory management systems, and virtual collaboration tools is necessary. You must possess a deep understanding of food safety regulations (e.g., HACCP) and efficient kitchen workflow. This role requires a strategic thinker with a passion for culinary excellence and a commitment to delivering outstanding customer experiences. You will be pivotal in maintaining the high standards of our client's catering services.

Responsibilities:
  • Oversee daily catering operations and ensure efficiency and profitability.
  • Develop and implement operational plans and strategies for catering services.
  • Manage food inventory, procurement, and supplier relationships.
  • Control food costs and labor expenses to meet budget targets.
  • Ensure adherence to all health, safety, and sanitation regulations.
  • Develop and monitor quality control standards for food preparation and service.
  • Optimize menu planning and execution for diverse client needs.
  • Lead, train, and manage remote kitchen and service teams.
  • Monitor operational performance and implement corrective actions as needed.
  • Manage customer feedback and resolve service-related issues.

Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or related field.
  • Minimum of 5 years of experience in food service management, preferably in catering.
  • Demonstrated experience in managing remote operations and teams.
  • Strong understanding of financial management, including budgeting and cost control.
  • Excellent leadership, communication, and interpersonal skills.
  • Proficiency in food service management software and inventory systems.
  • Knowledge of food safety regulations (e.g., HACCP).
  • Strong problem-solving and decision-making abilities.
  • Ability to adapt to a fast-paced and evolving work environment.
  • Commitment to quality and customer satisfaction.
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Senior Hospitality Manager

40100 Moiben KES150000 Annually WhatJobs

Posted today

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Job Description

full-time
Our client is seeking an experienced and dynamic Senior Hospitality Manager to oversee operations at a premier establishment in **Garissa, Garissa, KE**. This role requires a seasoned professional with a proven track record in managing hotel or resort services, ensuring exceptional guest experiences, and driving profitability. You will be responsible for leading and motivating a diverse team of hospitality staff, including front desk, housekeeping, food and beverage, and maintenance departments. Key responsibilities include developing and implementing operational strategies, managing budgets, controlling costs, and maintaining high standards of service quality and presentation. You will also play a crucial role in marketing and sales efforts, identifying opportunities to enhance revenue streams and guest satisfaction. The ideal candidate will possess strong leadership, interpersonal, and problem-solving skills, with an innate ability to anticipate guest needs and resolve issues effectively. A deep understanding of hospitality management principles, industry trends, and regulatory compliance is essential. Experience in event planning and management would be an added advantage. You will be expected to foster a positive work environment, promote team collaboration, and ensure compliance with all health and safety regulations. This position demands excellent communication skills, both written and verbal, and the ability to work under pressure in a fast-paced environment. A commitment to continuous improvement and staff development is also crucial. Join a growing hospitality group and take your career to the next level by contributing to the success of a renowned establishment in the region. The role requires availability to work flexible hours, including evenings, weekends, and holidays, as dictated by the demands of the hospitality industry. You will be the face of the establishment, embodying its values and commitment to excellence in every guest interaction.
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Senior Hospitality Manager

80201 Nairobi, Nairobi KES90000 month WhatJobs

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full-time
Our client is looking for an experienced and dynamic Senior Hospitality Manager to oversee operations and elevate the guest experience at their premier establishment in Malindi, Kilifi, KE . This key leadership role is essential for ensuring exceptional service delivery, efficient operations, and sustained profitability. The ideal candidate will possess a deep understanding of the hospitality industry, strong leadership capabilities, and a passion for delivering outstanding customer service. Responsibilities include managing daily operations, overseeing staff training and performance, developing and implementing service standards, and ensuring compliance with health and safety regulations.

You will be responsible for managing budgets, controlling costs, optimizing revenue streams, and maintaining positive relationships with guests, suppliers, and stakeholders. Key duties include implementing marketing and sales strategies, managing inventory, and ensuring the upkeep and presentation of the facility. Excellent communication, problem-solving, and interpersonal skills are paramount. The ability to lead and motivate a diverse team in a fast-paced environment is crucial. A strong understanding of financial management and operational efficiency is required.

This is a significant opportunity for a seasoned hospitality professional to make a tangible impact on the success of a reputable establishment. The ideal candidate will be a strategic thinker with a commitment to excellence and a passion for creating memorable guest experiences. If you are a proactive and skilled leader in the hospitality sector looking for a challenging and rewarding role in Malindi, we encourage you to apply. Join our team and contribute your expertise to maintaining our high standards and driving future success.
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Remote Senior Hospitality Manager

20102 Nyeri Town KES250000 Annually WhatJobs

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Job Description

full-time
Our client, a leading global hospitality group, is seeking a highly experienced and dynamic Senior Hospitality Manager to oversee remote operations and client relations. This is a fully remote, permanent position that offers the flexibility to work from anywhere. You will be responsible for managing a portfolio of hospitality venues, ensuring exceptional guest experiences, optimizing operational efficiency, and driving revenue growth. Key responsibilities include developing and implementing strategic plans, managing budgets, leading and motivating remote teams, conducting performance analysis, and collaborating with stakeholders to enhance service standards. The ideal candidate will possess a proven track record in hospitality management, with at least 8 years of experience in a similar role. Strong leadership, communication, and problem-solving skills are essential. You must be adept at using remote collaboration tools and possess a comprehensive understanding of hospitality software and systems. A bachelor's degree in Hospitality Management, Business Administration, or a related field is required. Experience with international markets and a passion for delivering unparalleled customer service are highly valued. You will play a pivotal role in shaping the future of our remote hospitality offerings, ensuring brand consistency and client satisfaction across all touchpoints. This role demands a proactive approach, excellent organizational skills, and the ability to thrive in a fast-paced, evolving environment. If you are a results-oriented leader passionate about hospitality and seeking a challenging remote opportunity, we encourage you to apply.
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Senior Hospitality Manager (Remote)

40100 Kitale, Rift Valley KES250000 Annually WhatJobs

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Job Description

full-time
WhatJobs is seeking a highly experienced and dynamic Senior Hospitality Manager to oversee and elevate our clients' hospitality operations. This is a 100% remote position, allowing you to leverage your expertise from anywhere. You will be responsible for strategic planning, operational execution, and ensuring exceptional guest experiences across various establishments. Your duties will include developing and implementing service standards, managing budgets, optimizing staffing levels, and driving revenue growth. You will also be tasked with fostering a positive and productive work environment for remote teams, ensuring seamless communication and collaboration. This role requires a proactive approach to problem-solving and a keen eye for detail in identifying areas for improvement. The ideal candidate will have a proven track record in hospitality management, with significant experience in overseeing diverse F&B operations, front office, and housekeeping departments. You will need to be proficient in utilizing hospitality management software and have a strong understanding of industry trends and best practices. A key aspect of this role involves building and maintaining strong relationships with vendors, suppliers, and key stakeholders, ensuring quality and cost-effectiveness. You will also be involved in the recruitment, training, and performance management of hospitality staff, even in a remote setting. The successful candidate will demonstrate exceptional leadership skills, a passion for delivering unparalleled customer service, and the ability to adapt to a rapidly evolving industry. A bachelor's degree in Hospitality Management or a related field is preferred, coupled with at least 7 years of progressive experience in the hospitality sector. The ability to analyze performance data and translate insights into actionable strategies is crucial for success in this role. Your contribution will directly impact the success and reputation of our clients in the competitive hospitality landscape.

Key Responsibilities:
  • Develop and implement strategic initiatives to enhance guest satisfaction and operational efficiency.
  • Manage all aspects of hospitality operations, including F&B, accommodation, and event services.
  • Oversee budgeting, financial planning, and cost control measures.
  • Lead and mentor remote teams, fostering a culture of excellence and accountability.
  • Ensure compliance with health, safety, and hygiene standards.
  • Analyze market trends and competitor activities to identify opportunities for growth.
  • Manage relationships with third-party vendors and suppliers.
  • Drive initiatives for service innovation and continuous improvement.
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Remote Luxury Villa Hospitality Manager

80201 Nairobi, Nairobi KES350000 Annually WhatJobs

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full-time
Our client is seeking a highly organized and experienced Remote Luxury Villa Hospitality Manager to oversee operations for exclusive properties primarily located in the picturesque coastal region of Malindi, Kilifi, KE . This pivotal role requires a proactive individual with a deep understanding of the luxury hospitality sector, capable of managing all aspects of guest experiences, property maintenance, and staff coordination, all from a remote, home-based setting. You will be responsible for ensuring that each guest's stay is seamless and exceptional, from initial booking inquiries to post-departure feedback. Your duties will include coordinating pre-arrival preparations, managing on-site staff (housekeepers, groundskeepers, chefs), overseeing inventory and supply chain for villa amenities, and handling guest requests and issue resolution with utmost professionalism and discretion. A key part of this role involves remote property oversight, utilizing technology to monitor conditions, security, and operational efficiency. You will develop and implement service standards, create bespoke guest itineraries, and manage vendor relationships for services such as maintenance, excursions, and catering. The ideal candidate will possess strong leadership skills, impeccable communication abilities, and a proven track record in high-end hospitality management. A background in event planning or property management within the luxury segment is highly desirable. Experience with property management software and remote team management tools is essential. You should be adept at anticipating guest needs and proactively addressing potential challenges to maintain the highest standards of service and guest satisfaction. This is a unique opportunity to leverage your expertise in a role that offers the flexibility of remote work while making a significant impact on luxury travel experiences.

Responsibilities:
  • Manage daily operations of luxury villas remotely.
  • Ensure exceptional guest experiences and high levels of customer satisfaction.
  • Oversee and coordinate on-site staff performance and schedules.
  • Manage villa inventory, ordering supplies, and ensuring readiness for guests.
  • Handle guest inquiries, bookings, and issue resolution promptly and efficiently.
  • Develop and implement standard operating procedures for all aspects of villa management.
  • Monitor property conditions and coordinate maintenance and repairs as needed.
  • Curate personalized guest experiences, including excursions and dining arrangements.
  • Maintain relationships with local vendors and service providers.
  • Ensure compliance with all health, safety, and sanitation regulations.
Qualifications:
  • Proven experience in luxury hospitality management (5+ years).
  • Strong understanding of remote team leadership and operations.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Proficiency in property management software and remote collaboration tools.
  • Ability to multitask and manage multiple properties or complex guest needs simultaneously.
  • High level of discretion and professionalism.
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
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Hospitality Operations Manager

00202 Njiru Village KES85000 Annually WhatJobs

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Job Description

full-time
Our client, a renowned establishment in the hospitality and tourism sector, is seeking an experienced and dynamic Hospitality Operations Manager. This position is based on-site and requires a hands-on approach to overseeing the day-to-day operations of the establishment. You will be responsible for ensuring the highest standards of service delivery across all departments, including front office, housekeeping, food and beverage, and events. Key responsibilities include managing staff performance, developing and implementing operational procedures, controlling budgets and costs, maintaining inventory, and ensuring compliance with health, safety, and hygiene regulations. You will also play a crucial role in enhancing guest satisfaction and driving revenue growth.

The ideal candidate will possess a degree in Hospitality Management, Business Administration, or a related field, with a minimum of 5 years of progressive experience in hotel or lodge management. Proven leadership skills, exceptional organizational abilities, and strong financial acumen are essential. Excellent customer service orientation and problem-solving skills are a must. The ability to motivate and manage a diverse team, coupled with a passion for the hospitality industry, is crucial. Experience with property management systems (PMS) and a good understanding of the local tourism market are highly desirable. This is an exciting opportunity to lead operations in a vibrant tourist destination, based in Ongata Rongai, Kajiado .
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Hospitality Operations Manager

01001 Abothuguchi West KES200000 month WhatJobs

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Job Description

full-time
Our client, a prestigious hospitality establishment in **Ruiru, Kiambu, KE**, is seeking an experienced and dynamic Hospitality Operations Manager to oversee their day-to-day operations. This is a crucial on-site role that requires strong leadership and a passion for delivering exceptional guest experiences. As an Operations Manager, you will be responsible for managing all aspects of the hotel or resort's operational departments, including front desk, housekeeping, food and beverage, and maintenance. You will ensure that high standards of service, quality, and cleanliness are consistently maintained. Your duties will involve developing and implementing operational strategies, managing budgets, controlling costs, and optimizing efficiency across all departments. You will lead, train, and motivate a diverse team of staff, fostering a positive work environment and promoting professional development. Excellent customer service skills are paramount, as you will interact directly with guests, address concerns, and resolve any issues that may arise. This role requires meticulous attention to detail, strong organizational skills, and the ability to thrive in a fast-paced environment. You will be responsible for inventory management, vendor relations, and ensuring compliance with health and safety regulations. The ideal candidate will have a proven track record in hospitality management, a deep understanding of hotel operations, and exceptional leadership capabilities. Join a leading hospitality brand and contribute to their reputation for excellence.

Responsibilities:
  • Oversee daily operations of all hotel departments.
  • Ensure high standards of guest service and satisfaction.
  • Manage departmental budgets and control operational costs.
  • Lead, train, and motivate hotel staff.
  • Implement operational policies and procedures.
  • Monitor and maintain cleanliness and orderliness of the establishment.
  • Manage inventory and ensure efficient resource allocation.
  • Develop and maintain positive relationships with guests and vendors.
  • Ensure compliance with health, safety, and licensing regulations.

Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 5 years of experience in hotel management or operations.
  • Proven leadership and team management skills.
  • Strong understanding of hotel operations, including F&B, front desk, and housekeeping.
  • Excellent customer service and problem-solving abilities.
  • Financial acumen and experience managing budgets.
  • Proficiency in hotel management software.
  • Knowledge of health and safety regulations.
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Hospitality Operations Manager

00204 Gathiruini KES90000 Annually WhatJobs

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full-time
Our client is seeking an experienced and dynamic Hospitality Operations Manager to oversee their establishment in **Mlolongo, Machakos**. This is a hybrid role, requiring a balance of on-site presence for operational oversight and remote flexibility for strategic planning and administrative tasks. The ideal candidate will be passionate about delivering exceptional guest experiences and possess a strong understanding of all aspects of hotel and food and beverage operations. You will be responsible for managing daily operations, ensuring efficiency, profitability, and adherence to high standards of service. This role demands strong leadership, problem-solving skills, and a keen eye for detail.

Key Responsibilities:
  • Oversee all daily hotel and F&B operations, ensuring smooth and efficient service delivery.
  • Manage and motivate a diverse team of staff, providing training and performance feedback.
  • Develop and implement operational strategies to enhance guest satisfaction and loyalty.
  • Control costs and manage budgets effectively to maximize profitability.
  • Ensure compliance with health, safety, and hygiene regulations.
  • Maintain high standards of quality in all departments, from front desk to housekeeping and dining.
  • Develop and execute marketing and sales strategies to drive occupancy and revenue.
  • Handle guest complaints and resolve issues promptly and professionally.
  • Manage inventory, procurement, and vendor relationships.
  • Conduct regular inspections of facilities and services to identify areas for improvement.
  • Prepare operational reports and financial statements for senior management.
  • Foster a positive and collaborative work environment.
Qualifications:
  • Proven experience in a similar role within the hospitality industry.
  • Strong leadership and team management skills.
  • Excellent understanding of hotel operations, F&B management, and customer service principles.
  • Proficiency in hospitality management software.
  • Strong financial acumen and budget management skills.
  • Excellent communication, interpersonal, and problem-solving abilities.
  • Ability to work effectively in a fast-paced, high-pressure environment.
  • Degree in Hospitality Management or a related field is preferred.
This is an exciting opportunity to make a significant impact on the success of our client's hospitality venture.
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