82 Administrative Supervisor jobs in Kenya

• Oversee and manage all remote administrative operations and processes.
• Develop, implement, and enforce administrative policies and procedures.
• Manage and optimize digital workflows, including CRM and project management systems.
• Lead, mentor, and manage a remote team of administrative staff.
• Oversee administrative budgets and manage vendor relationships.
• Coordinate cross-functional projects and ensure timely completion.
• Ensure compliance with relevant legal and regulatory requirements.
• Enhance operational efficiency and implement cost-saving measures.
• Facilitate effective communication and collaboration among remote teams.
• Manage the procurement and maintenance of office supplies and equipment virtually.

• Bachelor's degree in Business Administration, Management, or a related field.
• Minimum of 6 years of experience in operations management or senior administrative leadership.
• Proven experience managing remote teams and virtual operations.
• Proficiency in project management software (e.g., Asana, Trello), CRM systems, and MS Office Suite.
• Strong understanding of business processes, financial management, and HR principles.
• Excellent leadership, communication, and interpersonal skills.
• Exceptional organizational, time management, and problem-solving abilities.
• Ability to work independently, prioritize effectively, and meet deadlines in a fast-paced remote environment.
• Experience with process improvement methodologies (e.g., Lean, Six Sigma) is a plus.

Program Assistant - Administrative & Client Support
Job #: req34370

Organization: IFC

Sector: Administration/Office Support

Grade: GC

Term Duration: 3 years 0 months

Recruitment Type: Local Recruitment

Location: Nairobi,Kenya

Required Language(s): English

Preferred Language(s)
Closing Date: 10/1/2025 (MM/DD/YYY) at 11:59pm UTC

Description
Build a career with impact. Working at the World Bank Group (WBG) provides a unique opportunity to help countries solve their greatest development challenges. As one of the largest sources of funding and knowledge for developing countries, the WBG is a unique partnership of five global institutions dedicated to ending poverty, increasing shared prosperity, and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, the WBG works with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges.

The International Finance Corporation (IFC), a member of the World Bank Group, is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. In fiscal year 2025, IFC committed a record $71.7 billion to private companies and financial institutions in developing countries, leveraging private sector solutions, and mobilizing private capital to create a world free of poverty on a livable planet. For more information, visit .

IFC is seeking to recruit a dynamic, motivated, and organized Program Assistant to provide effective and efficient administrative support to IFC Industry and Advisory Teams. This role will contribute to the effective operation and administrative coordination of the office.

The positions are based in Nairobi, Kenya.

Role And Responsibilities
Key roles and responsibilities include the following:

• Provides quality control of internal and external documents; reviews documents for accuracy and adherence with IFC and World Bank guidelines and procedures;
• Assists staff for the drafting, editing, formatting, and production of documents and correspondence.
• Coordinates schedules taking priority into account, monitors changes, and communicates the information to staff inside and outside the immediate work unit, including officials outside the bank;
• Solves non-routine problems (e.g. responds to requests requiring research to address query at hand, etc);
• Assists in preparation of conferences, seminars, workshops, analyze budgetary scope, build a database of participants and draft event reports, etc.;
• Maintains current distribution lists, phone/addresses list of project/product contacts, and distributes documents for relevant task teams to the main data;
• Maintains up-to-date work unit project and other files (both paper and electronic);
• Corresponds with vendors to solicit price quotes for supplies and make hotel reservations in accordance with World Bank Group policy;
• Manages logistics requests for the visiting missions of the units;
• Collaborates with other team members and contributes productively to the team's work and output Fully involves others in the work of the team;
• Handles bookings for business travels; obtains tickets from the travel agency, requests visas for staff;
• Provide primary assistance to the Finance officer including specialized support accounting and SAP related operations;
• Assist with any other administrative matters in the Central Africa sub-region or corporate initiatives;
• Back-up other ACS in the office and in the region when needed.

Selection Criteria

Note:
Only applicants who are nationals, legal residents, or otherwise have legal presence in the duty station independent of any employer, and who are authorized to work in the duty station, will be considered.

• Minimum of bachelors' degree with a minimum of 5 years relevant work experience in similar role, preferably in a large international organization;
• Excellent organizational and administrative skills. Demonstrated ability to organize, prioritize, schedule, plan and coordinate work and other activities internally and externally;
• Strong attention to detail and to maintaining high quality standards;
• Proven ability to create and work in a team-oriented, multi-cultural environment, to perform effectively in a constantly changing environment with competing activities and demands, and to effectively serve as a team member;
• Demonstrated ability to organize and implement projects and tasks, set priorities, coordinate and monitor assignments to maximize efficiency and quality;
• Effective analytical, research and problem-solving skills and ability to work independently and make judgments and decisions with minimal supervision;
• Strong communication skills in English and French (verbal and written), including ability to draft, proofread and edit correspondence;
• Demonstrated ability to respond and deal effectively with diverse situations which require good judgment, tact, diplomacy and confidentiality;
• Good computer skills; proficiency with various software technologies such as MS Office, Outlook, OneDrive and other standard office productivity software. Ability to learn quickly new software applications.

WBG Culture Attributes

• Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
• Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
• Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the
World Bank
and
IFC
, including our values and inspiring stories.

• Manage and coordinate complex calendars, scheduling meetings, appointments, and travel arrangements for executives.
• Prepare and edit correspondence, reports, presentations, and other documents.
• Handle incoming communications, including emails, calls, and messages, filtering and prioritizing as needed.
• Organize and maintain digital filing systems, ensuring easy access to important information.
• Conduct research and compile data for various projects and reports.
• Assist with the preparation of meeting agendas and take minutes during virtual meetings.
• Process expense reports and manage basic financial documentation.
• Coordinate logistics for virtual events and team activities.
• Act as a liaison between executives and internal/external stakeholders.
• Maintain confidentiality and discretion in all administrative matters.
• Proactively identify and address administrative challenges to ensure seamless workflow.
• Manage and order office supplies or digital tools as needed for remote operations.

• High school diploma or equivalent; Associate's or Bachelor's degree is a plus.
• Minimum of 5 years of experience in an administrative or executive assistant role.
• Proven experience supporting senior-level management.
• Exceptional organizational and time management skills.
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
• Experience with virtual collaboration tools such as Zoom, Microsoft Teams, Slack, Asana, Trello.
• Excellent written and verbal communication skills.
• High level of discretion and professionalism.
• Ability to multitask and prioritize effectively in a remote environment.
• Proactive problem-solving abilities and a meticulous attention to detail.
• Previous experience in a remote administrative role is highly preferred.

• Manage and coordinate daily office operations, including scheduling appointments, managing calendars, and organizing meetings.
• Oversee the efficient handling of correspondence, including emails, phone calls, and mail, ensuring timely responses and appropriate routing.
• Maintain and organize office records, files, and databases, ensuring accuracy and confidentiality.
• Prepare, edit, and proofread documents, reports, presentations, and other materials as required.
• Coordinate travel arrangements, including flights, accommodation, and transportation for staff members.
• Manage office supplies inventory, procurement, and vendor relationships.
• Provide support for event planning and coordination, including logistics and on-site assistance.
• Assist with onboarding new employees, including documentation and orientation.
• Liaise with external stakeholders, clients, and visitors, maintaining a professional and welcoming demeanor.
• Implement and improve administrative procedures to enhance efficiency and effectiveness.
• Handle sensitive information with discretion and maintain confidentiality.
• Support departmental heads and team members with various administrative tasks as needed.

• Diploma or Bachelor's degree in Business Administration, Office Management, or a related field.
• Minimum of 5 years of progressive experience in administrative support roles, preferably in a supervisory or senior capacity.
• Proven experience in office management, executive assistance, or administrative coordination.
• Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office productivity tools.
• Exceptional written and verbal communication skills.
• High level of attention to detail and accuracy.
• Ability to work independently with minimal supervision and as part of a team.
• Strong interpersonal skills and the ability to build positive working relationships.
• Experience in handling confidential information with integrity.
• Familiarity with basic accounting principles or budget tracking is an advantage.

• Manage executive calendars, schedule appointments, and coordinate meetings.
• Handle incoming and outgoing correspondence, including emails, phone calls, and mail.
• Prepare, format, and proofread documents, reports, and presentations.
• Arrange travel and accommodation for executives and team members.
• Organize and maintain electronic and physical filing systems.
• Conduct research and gather information as needed.
• Process expense reports and manage petty cash.
• Provide logistical support for virtual and in-person events.
• Act as a liaison between executives and internal/external stakeholders.
• Anticipate needs and proactively address administrative challenges.
• Ensure efficient and organized workflow in a remote setting.

• Proven experience as an Administrative Assistant, Executive Assistant, or in a similar role.
• Excellent organizational and time management skills.
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
• Exceptional written and verbal communication skills.
• High level of attention to detail and accuracy.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Discretion and ability to handle confidential information.
• Experience with remote work tools and technologies (e.g., video conferencing, collaboration platforms).
• A relevant diploma or associate degree is preferred.