1,057 Technical Advisor jobs in Kenya

Overview
Jhpiego is an international non-profit health organization affiliated with the Johns Hopkins University. Jhpiego is seeking a Child Health Regional Technical Advisor to provide technical expertise and leadership in the design, implementation and oversight of child health activities as part of comprehensive maternal, newborn and child health and nutrition (MNCH-N) programs in several countries. The child health regional technical advisor will be based in a country in Africa with Jhpiego presence and will work closely with Jhpiego staff (global, regional, country) and country counterparts in several countries to strengthen child health care services, including in countries participating in two global mechanisms funded by the U.S. government and led by Jhpiego (MOMENTUM Country and Global Leadership program and the Reaching Impact Saturation and Epidemic Control (RISE) program). Child health activities will focus on strengthening prevention, timely diagnosis and management of leading causes of early childhood mortality, including pneumonia, diarrhea, malaria and malnutrition and screening and management of children with severe and moderate acute malnutrition (SAM/MAM).

The incumbent should have experience working with Governments and key stakeholders to implement child health programs in at least two to three countries in Africa and should have direct experience and expertise in provision of pediatric health care services in a low and middle-income setting, preferably at primary and referral level.

Location:
This regional position will be based in a country in Africa with established Jhpiego presence and child health programming

(eg, Nigeria, Sierra Leone, Kenya, Madagascar, Zambia, Rwanda)

Responsibilities
Technical Leadership in Child Health

• Lead the design, implementation and oversight of high impact child health interventions across system levels with a focus on strengthening child health services for leading causes of child mortality and morbidity (including pneumonia, diarrheal disease, malaria, malnutrition, HIV).
• Lead the application of global best practices in child health programming, ensuring alignment with WHO and country guidelines.
• Oversee the implementation of Integrated Management of Childhood Illness (IMCI) strategies and protocols and Integrated Community Case Management (ICCM) strategies and protocols
• Provide strategic direction for implementation of Infant Young Child Feeding (IYCF) best practices as part of integrated child health and nutrition programs, including prevention, screening and management of children with severe acute malnutrition (SAM) and moderate acute malnutrition (MAM)
• Oversee the implementation of Emergency Triage, Assessment and Treatment (ETAT) best practices for acutely ill children
• Support country teams to identify and address bottlenecks in the availability of essential child health and nutrition commodities

Capacity-strengthening and Quality Improvement

• Oversee the development and/or revision and use of evidence-based training/mentoring approaches and materials for pediatric health care providers, with a focus on skills for provision of lifesaving clinical care for leading causes of under-five child mortality
• Collaborate with MEL and Quality Improvement teams at global, regional and country levels to improve and monitor quality of child health services, using routine health information data as feasible

Collaboration and Stakeholder Engagement

• Represent Jhpiego in strategic engagement with U.S. Government (USG) and other non-USG partners to develop and align strategies and technical resources for delivery of quality child health care services (global, regional and country levels)
• Foster strong relationships with USG and non-USG partners working in child health (global, regional and country levels)

Knowledge Sharing, Learning and Reporting

• Regularly synthesize and share key evidence, publications, and global and regional child health resources
• Oversee preparation of technical reports, case studies, learning briefs and presentations of project child health activities and results
• Lead and contribute to cross-country learning initiatives to capture and disseminate best practices and innovations in child health and nutrition programming.

Required Qualifications

• Advanced clinical degree (e.g., Medical Doctor, Registered Nurse, or equivalent) with specialization in pediatric clinical care

• 9 - 10 years of progressively responsible experience in child health programs, with at least

• 5 years of experience providing pediatric clinical care (preferably at primary and referral levels)

• At least five years of experience supporting child health programs in low- and middle-income settings, including at least 2 countries in Africa

• Up to date knowledge of and familiarity with global child health evidence, guidelines and resources

• Familiarity with and experience implementing IMCI strategies and using IMCI tools
• Flexibility to adapt to changing work environments and conditions
• Excellent verbal and written communication skills
• Strong interpersonal and supervision skills, including the demonstrated ability to lead, mentor and coach technical staff
• Ability to work independently and with team members and partners at all levels
• Strong analytical and conceptual skills and the ability to think and plan strategically
• Fluency in written and spoken English
• Ability to travel up to 40% to support country programs
• Residence in a country with established Jhpiego presence and child health programming (Nigeria, Siera Leone, Kenya, Madagascar, Zambia, Rwanda)

Preferred Qualifications

• Training in child nutrition, including Infant and Young Child Feeding (IYCF) and care of children with acute malnutrition at community, primary and hospital level
• Up to date knowledge and experience treating children with HIV
• Strong proficiency or fluency in a second language (preferably French)

Total compensation will be based on the country of hire and Jhpiego's local compensation plan.
Jhpiego offers competitive salaries and a comprehensive employee benefits package.

Please apply at

Applicants must submit a single document for upload to include: cover letter, resume, and references.
For further information about Jhpiego, visit our website at

Note: The successful candidate selected for this position will be subject to a pre-employment background investigation.
Jhpiego is an Affirmative Action/Equal Opportunity Employer
Jhpiego, a Johns Hopkins University affiliate, is an equal opportunity employer and does not discriminate on the basis of gender, marital status, pregnancy, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, other legally protected characteristics or any other occupationally irrelevant criteria. Jhpiego promotes Affirmative Action for minorities, women, individuals who are disabled, and veterans.

EEO is the Law

RECRUITMENT SCAMS & FRAUD WARNING
Jhpiego has become aware of scams involving false job offers. Please be advised:

• Recruiters will never ask for a fee during any stage of the recruitment process.
• All active jobs are advertised directly on our careers page.
• Official Jhpiego emails will always arrive from a email address.

P lease report any suspicious communications to

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered 'yes', to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.

If you're looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

ORGANIZATION SUMMARY:

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world's greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

POSITION SUMMARY:

As a member of a cross-sectoral programming advisory team, this role's primary function is to grow World Relief's Child Protection portfolio and deliver technical assistance in alignment with International Programs strategy. The position will drive the technical excellence of World Relief's child focused programming and larger Protection sector work. Primary responsibilities include: business development, program technical assistance, strategy, learning and impact, and external engagement.

ROLE & RESPONSIBILITIES:

• Business Development (40%)
• Grow WR's Protection, with a focus on Child Protection, and Early Childhood Development portfolio and funding through leads development, pre-positioning, and the development of high-quality concept notes and proposals.
• Collaborate with the Business Development team to create guidance and equip country offices in relevant partner mapping and relationship development.
• Support prepositioning through development of capacity statements and capture trips.
• Co-design approaches with country teams through the facilitation of design workshops and development of appropriate theory of change, logframes and indicators.
• Review proposals to ensure compliance with donor requirements for technical sections, especially as related to protection mainstreaming.

• Contribute support in writing of pertinent technical sections as needed.

• Program Quality and Technical Assistance (30%)

• Act as global technical lead for supporting implementation and continued growth of World Relief's Child Protection, ECD and Parenting programming.
• Provide technical support to country offices with assessments, program planning and design, monitoring and evaluation, capacity building, and program quality assurance.
• Monitor the progress of programming in assigned portfolio and maintain regular contact with project staff through written and verbal check-ins to ensure country teams are well-oriented to monitoring and evaluation frameworks, technical reporting requirements, and are able to implement projects with technical excellence.
• Champion the integration of Child Protection and ECD components within other sectoral programming (e.g. health, women's empowerment, etc) through collaboration with other sector leads and country offices and development of new guidance and tools.
• Contribute to the development of a programmatic strategy framing WR's Protection work.
• Carry out project visits to country offices for sectoral training, program monitoring and evaluation, quality improvement, and partner development and collaboration.
• Prepare timely technical reports on project progress and evaluations for internal and external audiences, including donor reports.

• Develop programming guidance and tools (including capacity building strategies, curricula, and M&E tools) in collaboration with other sectoral teams to help country office staff design and implement context-specific projects.

• Strategy, Learning and Impact (15%)

• Work with MEAL team to strengthen MEAL frameworks and assessment tools to strengthen evidence base for WR's Child Protection and ECD work.
• Stay abreast of new developments and innovations in the Protection sector and the child protection and child development fields to ensure program compliance and incorporate into staff capacity building, design of new projects and scaling up of best practices.
• Foster learning and collaboration among staff through the facilitation of the WR Child Development and Protection Community of Practice.

• Strengthen documentation and evidence-building around WR's ECD and Child Protection programming work for internal learning and external publications through the development of case studies, project briefs, and published articles.

• External Engagement (15%)

• Build WR's technical brand through thought-leadership, networking and engaging with partners, donors, governments and community leaders and addressing professional conferences and technical forums through abstracts, program presentations, publications, and advocacy.
• Any other duties as requested by supervisor

JOB REQUIREMENTS:

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
• Demonstrated technical expertise and experience in designing and providing technical assistance to child protection programming in emergencies and in protracted humanitarian crises, including familiarity with minimum standards for child protection in humanitarian action and other tools and guidance from the Global Child Protection Area of Responsibility (GCP AoR).
• Familiarity with USAID Policies and Guidance related to humanitarian programming, the Protection sector, child safeguarding, the Thrive strategy, and other relevant program areas.
• Proven experience in program design and business development evidenced by successful grant awards and past history of working with BHA, PRM, and UNICEF.
• Demonstrated experience in monitoring and evaluation utilizing quantitative and qualitative methodology, including development of indicators, logframes, and assessments.
• Experience in working with a multisectoral team and projects to ensure protection is integrated within other sectoral programming
• Ability to manage competing priorities.
• Must be able to establish strong relationships cross culturally.
• Proven solid analytical and problem-solving skills.
• Strong facilitation skills and proven experience providing capacity building for adults.
• Strong English writing and oral presentation skills.
• Ability and willingness to travel to program countries for up to 25% of time including to insecure locations where freedom of movement may be limited and areas where amenities are limited.
• Minimum of 7 years of experience working in international development in technical assistance type roles

PREFERRED QUALIFICATIONS:

• Master's Degree in International Development, Human Development, Social Work or other related field.
• At least 3 years of experience working in fragile or conflict-affected areas or with people on the move as a key target population

World Relief offers a competitive benefits package and employee discount program for full-time and part-time employees.

World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

***

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

Final compensation will be based on experience of candidate and geographic location.

• Providing expert remote agronomic advice on crop cultivation, soil management, and fertilization strategies.
• Analyzing soil samples, weather data, and crop health reports to develop tailored recommendations.
• Advising on integrated pest and disease management (IPM) strategies.
• Optimizing irrigation techniques for water conservation and crop yield improvement.
• Developing sustainable farming practices and recommendations for environmental stewardship.
• Assisting clients in adopting new agricultural technologies and best practices.
• Conducting remote farm assessments and providing strategic planning support.
• Developing educational materials and conducting virtual workshops for farmers.
• Staying current with agricultural research, emerging technologies, and regulatory changes.
• Collaborating with a remote team of agricultural experts to share knowledge and insights.
• Monitoring client progress and providing ongoing support to ensure successful implementation of recommendations.

• Bachelor's or Master's degree in Agronomy, Crop Science, Soil Science, Horticulture, or a related agricultural field.
• Minimum of 7 years of hands-on experience in agronomy, crop production, and farm management.
• Strong knowledge of soil chemistry, plant physiology, and entomology/pathology.
• Experience with precision agriculture technologies and data analysis is highly desirable.
• Proven ability to diagnose and solve complex agricultural problems.
• Excellent communication, presentation, and interpersonal skills, with experience in remote consulting.
• Proficiency in agricultural software and data analysis tools.
• Ability to work independently and manage a diverse client base remotely.
• A passion for sustainable agriculture and improving farmer livelihoods.
• This critical advisory role is conceptually anchored in Mombasa, Mombasa, KE , however, it is a fully remote position.

• Conduct detailed reservoir characterization and performance analysis using geological, geophysical, and engineering data.
• Develop and execute integrated reservoir management plans to maximize hydrocarbon recovery and economic value.
• Perform advanced reservoir simulation studies to forecast production, evaluate development scenarios, and optimize well placement and injection strategies.
• Analyze production data, identify trends, and recommend adjustments to enhance reservoir performance.
• Evaluate the technical and economic viability of new exploration and development opportunities.
• Provide expert technical guidance and mentorship to junior reservoir engineers and geoscientists remotely.
• Collaborate effectively with cross-functional teams, including geologists, production engineers, and drilling engineers, through virtual communication channels.
• Develop and maintain documentation, reports, and presentations on reservoir studies and recommendations.
• Stay current with the latest advancements in reservoir engineering technologies, simulation software, and industry best practices.
• Contribute to the development of company-wide technical standards and strategies for reservoir management.
• Assess and manage reservoir-related risks, proposing mitigation strategies.

• Bachelor's degree in Petroleum Engineering or a related discipline. Master's degree or Ph.D. is highly preferred.
• Minimum of 10 years of progressive experience in reservoir engineering, with a strong emphasis on reservoir simulation and performance analysis.
• Demonstrated expertise in various reservoir types and recovery methods.
• Proficiency in industry-standard reservoir simulation software (e.g., ECLIPSE, Schlumberger suite, Halliburton suite).
• Strong analytical, problem-solving, and critical thinking skills.
• Excellent communication, presentation, and interpersonal skills, with the ability to influence technical decisions and effectively manage remote collaboration.
• Proven ability to work independently, manage complex projects, and deliver high-quality results within deadlines.
• Familiarity with petroleum economics and project evaluation techniques.
• Experience in unconventional reservoirs or enhanced oil recovery (EOR) techniques is a plus.
• Ability to contribute to strategic decision-making for oil and gas asset development.

Overview

Influx is a growing and profitable startup that delivers on-demand, 24/7 customer support to high-performing tech companies and global brands. Headquartered in Australia and powered by a team of 1000+ professionals worldwide, we pride ourselves on delivering fast, flexible, and scalable support that meets our clients' exacting standards - every day of the year.

We are currently seeking a highly motivated Support Agent to join our team for a new client project in the e-commerce sector. This is an exciting opportunity to work with a dynamic and innovative brand, providing technical assistance and ensuring a seamless customer experience.

About the role

As a Technical Support Agent, you will be the first point of contact for customers, troubleshooting a wide range of complex issues that arise in online commerce. You'll be working on a unique blend of customer service and light technical tasks to ensure smooth operations for our clients.

In this role, you will:

• Respond to customer inquiries via email, chat, and other communication channels.
• Troubleshoot and resolve a wide range of issues which on the "hard" end of the spectrum involve debugging APIs and web platforms ("stripe", "shopify" and so on)
• Log and manage support tickets with a high degree of conscientiousness and attention to detail.
• Maintain a clear understanding of the client's business and operating model (e.g., e-commerce, shipping systems) to effectively address issues.
• Collaborate with internal teams to escalate complex issues as needed.

What You'll Need

Technical Competencies:

• Proven experience understanding and troubleshooting complex problems and systems
• Familiarity with using
  Postman for API troubleshooting
  is a plus.
• Ability to
  read log files
  and
  basic scripting knowledge
  is an advantage.
• Basic
  SQL skills
  are also a nice-to-have.

Soft Skills:

• Excellent English communication (spoken and written)
• Ability to simplify technical explanations
• Patience, empathy, and active listening
• Problem-solving
• Leadership capabilities are a plus.
• We're looking for bright, quick learners with a strong working memory

Work Environment and Setup:

• Reliable and fast internet connection (30 Mbps minimum).
• A quiet and distraction-free workspace.
• Desktop/laptop with 8GB RAM minimum.

What we offer

• Work from home (WFH) arrangement.
• A supportive, collaborative, and high-performance environment at work that supports a life outside work.
• A set of international clients with high standards of excellence.
• An international team.
• Comprehensive training to equip you with the knowledge and skills necessary to excel in the role.
• Plenty of opportunities to learn from, and work with, high-performing colleagues in a fast-paced environment.

Employment type:
Full-time only, 44 hours per week.

How We Operate / Our Values:

• Treat others as you would like to be treated
• Do what you say you're going to do. Show, don't tell
• Prioritize the listener
• Truth seeking

If this sounds interesting to you, join us by clicking on Apply

IMPORTANT NOTES:

• Influx never asks candidates to make any payment throughout the entire recruitment process.
• Successful candidates will be contacted only through email ending with @
  

This is Worldline.
Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The O
pportunity
Hybrid role that requires working 3 days a week in the office, situated at Newton Aycliffe, UK. The site has parking and is easily accessible from public transport.
As a Technical Support Analyst at Worldline Rail Operations, you will play a critical role in supporting multiple customers in the rail industry using our range of cutting-edge products. Our technology is specifically designed to address the persistent challenges faced in the day-to-day running of railways, enabling smooth and efficient train services throughout the UK.

As an organized, innovative, and process-driven colleague, you will work alongside your peers to provide top-notch technical support to our customers. If you're looking for an exciting opportunity to apply your technical expertise in a dynamic and challenging environment, then Worldline Rail Operations is the perfect fit for you.

Day-to-Day Responsibilities

• Providing 3rd Line Technical support and assistance to customers.
• Working on the ticketing system Service Now
• Supporting customers remotely, providing functional advice and helping to diagnose system faults.
• Preparing release notes for system releases

• Responding to customer incidents including:

• Investigating and reproducing reported problems

• Updating tickets with progress
• Directly liaising with customers to gain a clearer understanding of problems

• Liaising with colleagues in other teams where necessary

• Provide functional and technical support to external and internal customers within Rail Operations.

• Conducting ad-hoc site visits to customers when required.
• Produce accurate functional specifications for use by Technical Support team and offshore colleagues.
• Ad hoc training to customers' staff on products.

Who Are We Looking For
We look for big thinkers. People who can drive positive change, step up and show what's next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• You are confident when speaking with customers.
• Able to establish a good rapport with a range of business and technical colleagues.
• Able to work independently or as part of a team, depending on the nature of the task in hand.
• Demonstrate a commitment to continuous improvement and self-development.
• Demonstrate a commitment to supporting the principles of Great Place to Work – promoting Trust (in management), Pride (in work) & Respect (for colleagues)
• You are fully computer literate with MS Suite and have a basic understanding of development skills.
• Good problem solving/investigative skills
• Good customer-facing skills, including verbal & written communication skills.
• You are fully computer literate with MS Suite and have a basic understanding of development skills.
• Able to create and run SQL
• Demonstrate adherence to following processes/plans.
• Creation, review & update of documentation .
• Able to create accurate & complete functional specifications from problem records and discussions with customers.

Perks & Benefits
At Worldline you'll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Have 25 days holiday + bank holidays
• Have employee private medical cover, access to a virtual GP service
• Access to discounts and cash backs on shopping
• Purchase a range of flexible benefits through salary sacrifice
• Have an Income protection @ 67% of base salary for 5 years, subject to Ts & Cs
• Have a Life assurance – 1 x salary if not in a pension scheme, 4 x salary if joins the pension scheme
• Have Pension – the company will match contributions up to 10%

Shape the evolution.
We are pushing towards the next frontiers of payments technology, and we look for big thinkers to join our journey. People with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. And with our empowering culture, strong technology and extensive training opportunities, we help you accelerate your career. Wherever you decide to go. Join our global team of over 18,000 innovators across 40+ countries, and shape a tomorrow that is yours to own.

Learn more about life at Worldline at

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

Responsibility:

1、Mainly responsible for technical support of photovoltaic products for villas and microgrids

2、Understanding customer requirements and providing comprehensive pre-sales technical support.

3、Collaborating with the sales team during client negotiations to address technical queries.

4、Clarifying customers' technical issues in the project's early stages, including on-site technical surveys when necessary.

5、Developing and refining pre-sales training materials, and delivering both online and offline technical training to clients.

6、Promptly addressing technical quality issues raised in customer complaints.

7、Resolving queries about product usage, maintenance, and replacement, including on-site support when necessary.

8、Improving post-sales operation and maintenance training materials, and providing related training to customers, both online and offline.

Qualifications:

1、At least 2 years of experience in the photovoltaic industry, preferably with practical experience in household photovoltaic storage systems.

2、Understanding of the operational principles, functions, installation processes, and knowledge of key products like photovoltaic storage systems, inverters, batteries, and brackets.

3、Have experience in technical support for the photovoltaic industry

Company Description

Dechans Enterprises Co., Ltd. is a Kenyan-based renewable energy solutions provider focused on deploying advanced solar technologies to bridge the energy access gap in underserved rural communities. Our core services include the design, installation, and maintenance of off-grid and hybrid solar PV systems, as well as solar water heating solutions and borehole solarization for agricultural applications. In addition to renewable energy services, we supply electrical equipment to government institutions and development agencies, supporting public infrastructure and rural electrification programs. Our products include customized solar kits and 5G-enabled solar-powered security camera systems, and our upcoming AI-powered platform will enhance post-installation service delivery.

Role Description

This is a full-time, on-site role located in Nairobi for a Technical Support Specialist. The Technical Support Specialist will be responsible for providing technical support and troubleshooting assistance to customers, ensuring customer satisfaction is achieved. Daily tasks include diagnosing technical issues, providing timely resolutions, and maintaining a high level of customer support. The role also involves analyzing technical problems and collaborating with the team to develop effective solutions.

Qualifications

• Technical Support and Troubleshooting skills
• Analytical skills for diagnosing and solving technical problems
• Customer Support and ensuring Customer Satisfaction skills
• Excellent communication skills and ability to work in a team
• Experience in renewable energy or related fields is a plus
• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field