4,214 Sales Experience jobs in Kenya

• Develop and execute strategies to improve customer satisfaction and loyalty.
• Manage and mentor a remote team of customer service representatives.
• Establish and monitor key performance indicators (KPIs) for customer service operations.
• Analyze customer feedback and identify trends to drive service improvements.
• Resolve escalated customer complaints and issues effectively and efficiently.
• Implement and optimize customer support workflows and processes.
• Train new hires and provide ongoing coaching to the support team.
• Collaborate with other departments (e.g., Sales, Product) to ensure a seamless customer experience.
• Utilize CRM and customer service software to track interactions and manage inquiries.
• Stay informed about industry best practices and emerging customer service technologies.

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 5 years of experience in customer service or customer experience management, with at least 2 years in a supervisory or managerial role.
• Proven experience in the e-commerce sector.
• Strong understanding of customer service principles and techniques.
• Proficiency with CRM software (e.g., Salesforce, Zendesk) and helpdesk platforms.
• Excellent problem-solving, communication, and interpersonal skills.
• Demonstrated ability to lead and motivate remote teams.
• Experience supporting customers in or around **Nakuru, Nakuru, KE** is a plus, but the role is fully remote.

• Develop and execute strategic sales plans to achieve and exceed company revenue targets within the assigned territory.
• Identify and prospect potential new clients through various channels, including networking, cold outreach, and market research.
• Build and maintain strong relationships with key decision-makers within client organizations.
• Conduct in-depth needs assessments to understand client business challenges and identify how our software solutions can provide value.
• Deliver compelling product demonstrations and presentations tailored to specific client needs.
• Negotiate contract terms and pricing to secure profitable deals.
• Manage the sales pipeline effectively using CRM tools, ensuring accurate forecasting.
• Provide exceptional post-sales support to ensure client satisfaction and identify opportunities for upsell and cross-sell.
• Collaborate with marketing and product teams to provide market feedback and contribute to product development.
• Stay informed about industry trends, competitor activities, and best practices in enterprise software sales.
• Represent the company at industry events and trade shows.
• Achieve assigned sales quotas and key performance indicators (KPIs).
• Develop a deep understanding of the company's product portfolio and value proposition.

• Bachelor's degree in Business Administration, Marketing, Sales, or a related field.
• Minimum of 4 years of experience in B2B sales, preferably in enterprise software or technology solutions.
• Proven track record of successfully meeting and exceeding sales quotas.
• Excellent understanding of the sales process, from lead generation to closing.
• Strong negotiation, communication, and interpersonal skills.
• Proficiency in CRM software (e.g., Salesforce, HubSpot) and sales enablement tools.
• Ability to build rapport and establish trust with clients at all levels.
• Self-motivated, results-oriented, and able to work effectively independently and as part of a team.
• Familiarity with the local business landscape in **Kericho, Kericho, KE** is a plus.
• Excellent presentation and demonstration skills.
• Willingness to travel as required for client meetings and industry events.

Job Opportunity: Accounting Intern

Location: Kitale

Deadline to Apply: 21st September 2025

Send applications to:

A leading branded alcohol beverage distributor with a diverse portfolio of beer, spirits, and adult non-alcoholic drinks is seeking to recruit a proactive
Accounting Intern
to join their Finance Department.

The successful candidate will play a key role in supporting daily accounting tasks, ensuring accuracy in financial records, timely reporting, and compliance with internal controls. The position reports directly to the Accounts Manager.

Key Responsibilities:

Receivables

• Daily sales reconciliations
• Posting mobile money (M-Pesa), bank, and cheque collections
• Maintaining debtor accounts and monthly reconciliations
• Organizing and maintaining finance records

Payables

• Posting supplier payments
• Invoicing creditors and processing supplier credit notes
• Raising payment vouchers and posting expenses
• Confirming liquid & empty balances
• Conducting monthly creditor reconciliations

Qualifications

• Must have at least completed CPA II, a Bachelors degree in Finance is an added advantage
• Some experience in a similar role - similar industry/set up is an added advantage
• Proven record of continuous learning

What We're Looking For:

• Excellent communication and interpersonal skills
• Strong problem-solving and analytical abilities
• High attention to detail and spreadsheet proficiency
• Solid understanding of basic accounting principles
• Ethical, organized, and professional

Key Performance Indicators:

• Zero losses in stock and finances
• Timely and accurate financial reporting and reconciliations
• Adherence to budget and cost-saving initiatives
• Efficient execution of finance procedures

Interested candidates should send their CV and cover letter to
:

Application Deadline: 21st September 2025

• Manage and nurture a portfolio of key enterprise client accounts.
• Develop and maintain strong, long-lasting relationships with clients at all levels.
• Identify and pursue opportunities for account growth through upselling and cross-selling software solutions.
• Conduct regular business reviews with clients to ensure satisfaction and identify new needs.
• Negotiate and close contract renewals and amendments.
• Collaborate with internal teams (Sales, Marketing, Product, Support) to ensure seamless client experience.
• Achieve and exceed annual revenue targets for your assigned accounts.
• Track client interactions, account status, and sales pipeline using CRM software.
• Act as a trusted advisor to clients, understanding their business objectives and how our solutions can help achieve them.
• Resolve client issues effectively and efficiently, escalating when necessary.

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 5 years of experience in account management, sales, or a client-facing role, preferably within the software industry.
• Proven track record of successfully managing enterprise accounts and achieving sales targets.
• Excellent understanding of enterprise software solutions and technology trends.
• Strong negotiation, communication, and presentation skills.
• Ability to build rapport and establish credibility with senior executives.
• Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
• Excellent organizational and time management skills.
• Ability to work effectively in a hybrid work environment, balancing remote and in-office responsibilities.
• Must be based in or willing to travel to the Naivasha, Nakuru, KE area for client meetings and team gatherings.

RECRUITMENT FOR IPF CEO POSITION

Position Title:
Chief Executive Officer (CEO)

Reporting Line:
Board of Directors

Location:
Nairobi, Kenya

Employment Type:
Performance-based contract

INTRODUCTION

The
Institute of Public Finance (IPF)
, an independent, nonprofit think tank based in Nairobi, Kenya, seeks to recruit a
Chief Executive Officer (CEO)
.

With over a decade of experience, IPF stands at the forefront of revolutionizing public finance management systems through credible research, technical support, and policy influence. Guided by the principles of Transparency, Accountability, and Participation (TAP), IPF is committed to promoting efficient and effective public finance management for improved service delivery across Kenya and beyond.

JOB SUMMARY

The CEO will provide visionary leadership and direction to IPF, ensuring the organization achieves its mission of advancing research, policy influence, and advocacy in governance, accountability, and sustainable development.

Reporting to the Board of Directors, the CEO will be responsible for organizational strategy, governance, resource mobilization, external representation, and long-term institutional sustainability. The role requires a dynamic leader who combines thought leadership, policy expertise, fundraising capacity, and a strong commitment to IPF's mission.

DUTIES AND RESPONSIBILITIES

·
Strategic Leadership
: Drive IPF's strategic vision and position the organization as a leading voice in public finance policy debates nationally, regionally, and globally.

·
Governance and Board Relations
: Partner with the Board to strengthen governance, ensure accountability, and provide high-level strategic advice.

·
Finance and Resource Mobilization
: Lead fundraising and grant stewardship, secure sustainable funding streams, and ensure sound financial management.

·
External Relations and Advocacy
: Represent IPF at national and international platforms, forge strategic partnerships, and advocate for reforms in public finance, equity, and accountability.

·
Leadership and Culture
: Inspire and manage a high-performing team, foster innovation, and build a values-driven organizational culture of excellence and inclusion.

QUALIFICATIONS AND EXPERIENCE

· Bachelor's degree in Economics, Public Policy, Finance, Governance, or a related field (Master's degree preferred).

· At least 6 years of senior leadership experience with proven ability in organizational management and strategy.

· Demonstrated track record of influencing public policy, engaging government, and shaping governance reforms.

· Strong experience in resource mobilization, donor relations, and building cross-sector partnerships.

· Recognized as a thought leader with strong public representation and communication skills.

·
Proven capacity to lead diverse teams, manage performance, and nurture innovation

KNOWLEDGE AND SKILLS

· In-depth understanding of public finance management, governance reforms, and sustainable development.

· Strong research, advocacy, and analytical expertise.

· Excellent communication, negotiation, and relationship-building skills.

·
Commitment to IPF's values of transparency, accountability, equity, and participation

Expected Start Date:
1
st
January 2026

Application Procedure

If you believe your qualifications and career objectives align with this role, please submit your application including a cover letter and detailed CV (not exceeding 7 pages), indicating your current and expected salary.

Applications should clearly describe how you meet the stated requirements, with concise examples where possible.

Interested candidates should send their applications to:

Deadline for applications:
Friday, 26
th
September 2025.

Applications will be reviewed on a rolling basis. Only shortlisted candidates will be contacted.

If you are not contacted by 31
st
October 2025 at 5.00 p.m. East African Time, please note you were not successful.

• Manage and nurture a portfolio of high-value enterprise clients, serving as their primary point of contact.
• Develop and execute strategic account plans to achieve revenue growth and client retention targets.
• Proactively identify client needs and opportunities for our client's solutions to address business challenges and drive value.
• Conduct regular business reviews with clients to assess performance, gather feedback, and ensure satisfaction.
• Drive adoption and utilization of our client's products and services within enterprise accounts.
• Collaborate with internal teams (sales, support, product) to ensure seamless service delivery and client success.
• Negotiate contract renewals and identify opportunities for expansion within existing accounts.
• Stay informed about industry trends, competitor offerings, and the evolving needs of enterprise clients.
• Build strong, long-term relationships with key stakeholders at all levels within client organizations.
• Act as a client advocate internally, ensuring their needs are met and their feedback is incorporated into product development.
• Prepare and deliver compelling presentations and proposals to clients.

• Bachelor's degree in Business, Marketing, or a related field. An MBA or relevant professional certification is a plus.
• Minimum of 5 years of experience in enterprise account management, sales, or client success roles, preferably in the B2B SaaS industry.
• Proven track record of successfully managing large, complex accounts and exceeding revenue targets.
• Excellent communication, interpersonal, and negotiation skills.
• Strong business acumen and the ability to understand complex business challenges.
• Proficiency in CRM software (e.g., Salesforce) and sales tools.
• Demonstrated ability to build rapport and establish trust with senior executives.
• Highly organized, self-motivated, and capable of working independently in a remote environment.
• Ability to develop strategic account plans and execute them effectively.
• A proactive approach to problem-solving and client satisfaction.

• Developing and executing a strategic sales plan to achieve and exceed sales targets.
• Identifying and prospecting new enterprise clients through various channels, including cold calling, networking, and social selling.
• Qualifying leads and understanding client business needs and challenges.
• Conducting product demonstrations and delivering compelling sales presentations.
• Building and maintaining strong relationships with key stakeholders within target accounts.
• Negotiating contract terms and closing complex sales deals.
• Collaborating with internal teams to ensure seamless customer onboarding and satisfaction.
• Maintaining accurate sales records and forecasting in the CRM system.
• Staying informed about industry trends, competitive landscape, and product updates.
• Attending virtual industry events and conferences to generate leads and build brand awareness.
• Providing feedback from the market to the product and marketing teams.
• Managing a robust sales pipeline to ensure consistent revenue generation.

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum of 5 years of experience in enterprise software sales, with a proven track record of meeting or exceeding quotas.
• Demonstrated ability to manage a complex sales cycle and close deals with large organizations.
• Excellent communication, presentation, negotiation, and interpersonal skills.
• Strong understanding of CRM software (e.g., Salesforce) and sales engagement tools.
• Ability to thrive in a fast-paced, highly competitive, and remote work environment.
• Self-motivated, disciplined, and goal-oriented.
• Knowledge of cloud computing and SaaS solutions is a plus.
• Experience in vertical markets relevant to our client's offerings is advantageous.

Description
Join AWS's Enterprise Sales team in Kenya and help shape the future of cloud computing while working with some of the country's largest organizations. As an Enterprise Account Manager within AWS Global Sales (AGS), you'll drive digital transformation for major enterprises sectors.

This role offers an exciting opportunity to build and grow strategic customer relationships with Kenyan enterprises, drive cloud adoption and digital transformation initiatives, work with innovative AWS technologies and solutions, collaborate with experienced sales and technical teams, develop expertise in key industry verticals

As part of AGS, you'll work with some of Kenya's most innovative organizations, helping them leverage AWS services to transform their businesses. This role combines strategic account management with solution-based selling, offering significant opportunity for growth and impact.

AWS Global Sales

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.

Key job responsibilities

• Own and develop relationships with key stakeholders across enterprises
• Create and execute strategic account plans aligned with customer goals
• Drive adoption of AWS services through solution-based selling
• Meet or exceed assigned sales quotas through effective pipeline management
• Collaborate with solutions architects and professional services teams
• Work closely with partners to drive customer success
• Understand customer technical and business requirements
• Build expertise in industry-specific solutions for multiple sectors
• Identify and develop new business opportunities
• Contribute market insights and customer feedback
• Help customers navigate their digital transformation journey

A day in the life

The AWS AGS Enterprise Sales team in Kenya partners with some of the country's largest and most influential organizations to drive their digital transformation journeys. We are deeply customer-obsessed, combining strong technical expertise with a passion for innovation to help our customers achieve meaningful impact across key sectors. As part of AGS, you'll be part of a global organization focused on delivering long-term success for enterprise customers.

About The Team
About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.

Basic Qualifications

• More than 10 years experience in full sales cycle roles within technology sales, business development, sales engineering, consulting, or related fields
• Bachelor's degree or equivalent professional experience
• Proven track record of working with Enterprise customers to drive complex solutions and strategic outcomes

Preferred Qualifications

• Experience with sales CRM tools such as Salesforce or similar software
• Experience in engineering, computer science, or MIS
• Experience driving new business in Enterprise accounts at the C-suite level or equivalent

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company
- AWS Kenya Limited

Job ID: A