4,825 Remote Field Service Technician Hvac jobs in Kenya
Remote Field Service Technician - Remote
Posted 8 days ago
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Job Description
Our client is seeking a highly skilled and self-motivated Remote Field Service Technician to join their distributed technical support team. While the role is classified as 'remote', it involves traveling to client sites for installation, maintenance, and repair of specialized equipment. This position requires a proactive individual with a strong technical aptitude and excellent problem-solving skills, capable of working independently and efficiently. You will be responsible for performing on-site diagnostics, troubleshooting complex technical issues, and executing repairs or preventative maintenance on a variety of industrial or commercial systems. The ideal candidate will have extensive experience in electrical, mechanical, or electronic systems, with a proven ability to interpret technical manuals, schematics, and blueprints. Responsibilities include scheduled and unscheduled site visits, identifying and resolving equipment malfunctions, ensuring optimal system performance, documenting all service activities accurately in the company's system, and providing technical support and training to end-users. A valid driver's license, a clean driving record, and the willingness to travel extensively are mandatory. Proficiency with diagnostic tools and a solid understanding of safety protocols are essential. This role offers the flexibility of remote management of your schedule and administrative tasks, but requires a significant presence at customer locations. Our client provides a company vehicle, fuel card, and all necessary tools and equipment. We are looking for individuals who are customer-focused, possess excellent communication skills, and can represent the company professionally at all times. If you are a dedicated Field Service Technician looking for a challenging and rewarding opportunity that combines independent work with client-facing interaction, and you are comfortable with travel, we encourage you to apply. Your technical expertise will be crucial in ensuring the seamless operation of our clients' critical systems.
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Remote Field Service Technician (Remote Oversight)
Posted 23 days ago
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Job Description
Our client, a leading provider of specialized industrial equipment, is seeking a skilled Remote Field Service Technician to manage and support on-site service operations. This role is primarily remote, focusing on providing expert technical guidance and remote diagnostics to field engineers. You will be the central hub for troubleshooting complex equipment failures, coordinating emergency repairs, and ensuring optimal performance of machinery deployed at client sites. Your responsibilities will include analyzing performance data, interpreting technical schematics, and developing step-by-step solutions for on-site technicians via secure remote access tools. You will also be tasked with creating and updating technical documentation, training materials, and best practice guides for field service personnel. A critical aspect of this role involves proactive monitoring of equipment health, identifying potential issues before they escalate, and dispatching resources efficiently. You will serve as the primary technical escalation point for field teams, offering immediate support and expertise. The ideal candidate will possess a strong background in mechanical, electrical, or electronic systems, coupled with extensive experience in industrial equipment maintenance and repair. Exceptional diagnostic and problem-solving skills are essential, along with the ability to communicate technical information clearly and concisely in high-pressure situations. Proficiency in utilizing remote diagnostic software, simulation tools, and advanced troubleshooting methodologies is required. A proven ability to manage and mentor field teams remotely, fostering a culture of safety and technical excellence, is highly valued. This is an exciting opportunity to leverage your technical expertise in a remote capacity, ensuring the seamless operation of critical infrastructure. This position is fully remote, but its operational focus is on servicing equipment installations near **Kitale, Trans-Nzoia, KE**.
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Remote HVAC Technician - Field Service
Posted 20 days ago
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Job Description
Our client is seeking a highly skilled and independent Remote HVAC Technician to provide essential field service support across various locations. While the role is remote in terms of reporting and coordination, it requires significant on-site work at client facilities. You will be responsible for the installation, maintenance, and repair of heating, ventilation, and air conditioning systems. Your ability to diagnose complex issues and perform efficient repairs will be crucial for client satisfaction and operational uptime. Key Responsibilities:
- Perform installations of new HVAC systems according to specifications and safety standards.
- Conduct routine preventive maintenance on a wide range of HVAC equipment, including boilers, chillers, air handlers, and refrigeration units.
- Diagnose and troubleshoot mechanical and electrical issues with HVAC systems using specialized tools and diagnostic equipment.
- Repair or replace faulty components such as compressors, motors, control boards, and refrigerants.
- Ensure all work is performed safely and in compliance with company policies and industry regulations.
- Maintain accurate records of all service calls, including work performed, parts used, and time spent.
- Communicate effectively with clients to explain issues, recommend solutions, and provide estimates for repairs.
- Respond to emergency service requests in a timely and efficient manner.
- Keep abreast of new HVAC technologies and service techniques through ongoing training.
- Manage inventory of parts and supplies in your service vehicle.
- Collaborate with remote support teams for technical assistance and guidance when needed.
- Adhere to all safety protocols and wear appropriate personal protective equipment (PPE).
- Provide exceptional customer service and build positive relationships with clients.
- Prepare detailed service reports and submit them for review.
- Proven experience as an HVAC technician, with a strong understanding of various HVAC systems and their components.
- Technical certification or trade school diploma in HVAC or a related field.
- EPA Universal Certification for refrigerant handling is required.
- Proficiency in reading blueprints, schematics, and technical manuals.
- Strong diagnostic and problem-solving skills.
- Excellent mechanical and electrical aptitude.
- Ability to work independently and manage your schedule effectively.
- Good communication and customer service skills.
- Must possess a valid driver's license and a clean driving record.
- Physical ability to work in various environments, including confined spaces and heights, and lift heavy equipment.
- Willingness to travel to client sites as required.
- Experience with smart building technology and energy management systems is a plus.
This advertiser has chosen not to accept applicants from your region.
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Remote Field Service Technician (Remote Support)
Posted 21 days ago
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Job Description
Our client is seeking a highly skilled and adaptable Remote Field Service Technician to provide remote support and diagnostics for complex machinery and equipment. This is a fully remote position, requiring the technician to troubleshoot issues, guide on-site personnel, and manage remote maintenance activities from their home office. The successful candidate will possess exceptional technical acumen, strong problem-solving skills, and the ability to communicate technical information clearly to non-technical users. This role is crucial for minimizing downtime and ensuring the optimal performance of our client's deployed assets.
Key Responsibilities:
Key Responsibilities:
- Provide remote technical support and troubleshooting for various types of equipment and systems.
- Diagnose equipment malfunctions using remote diagnostic tools and software.
- Guide on-site personnel through installation, maintenance, and repair procedures.
- Develop and maintain clear, concise technical documentation and user guides for remote assistance.
- Analyze equipment performance data and identify potential issues before they occur.
- Schedule and coordinate remote maintenance activities with field teams and clients.
- Respond promptly to service requests and ensure timely resolution of technical problems.
- Maintain an up-to-date knowledge base of product specifications, common issues, and solutions.
- Collaborate with engineering and product development teams to provide feedback on equipment design and performance.
- Manage the inventory of spare parts for remote support purposes if applicable.
- Ensure all remote support activities adhere to safety protocols and company standards.
- Escalate complex technical issues to higher-level support or engineering teams.
- Document all remote service interactions, findings, and resolutions in the CRM system.
- Stay abreast of technological advancements in relevant industries.
- A Diploma or Bachelor's degree in Electrical Engineering, Mechanical Engineering, Electronics, or a related technical field.
- Minimum of 4-6 years of experience in field service, technical support, or a similar role, preferably with exposure to complex machinery or industrial equipment.
- Proven ability to excel in a fully remote work environment, demonstrating strong autonomy and communication skills.
- Proficiency with remote diagnostic tools, software, and network connectivity.
- Excellent troubleshooting and problem-solving skills with a methodical approach.
- Strong understanding of electrical, mechanical, and electronic systems.
- Exceptional verbal and written communication skills, with the ability to explain technical concepts clearly to diverse audiences.
- Ability to work independently, manage time effectively, and prioritize tasks in a remote setting.
- Familiarity with CRM systems and technical documentation platforms.
- Experience with control systems, automation, or specialized industrial equipment is highly advantageous.
- Customer-focused mindset with a commitment to providing outstanding service.
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Remote Field Service Technician
Posted 23 days ago
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Job Description
Our client is seeking a highly skilled and motivated Remote Field Service Technician to provide essential support for their advanced technological systems. This is a fully remote position, allowing you to work from anywhere within Kenya. You will be responsible for diagnosing, troubleshooting, and repairing complex equipment remotely, utilizing cutting-edge diagnostic tools and software. This role requires exceptional problem-solving abilities, a deep understanding of mechanical and electrical systems, and a commitment to delivering outstanding customer service. You will engage with on-site personnel via video conferencing and remote access to guide them through diagnostic and repair procedures. The ideal candidate will have a strong technical aptitude, excellent communication skills, and the ability to clearly articulate complex technical information to non-technical individuals. You must be a self-starter, capable of managing your time effectively and working autonomously in a remote setting. A proven track record in a similar technical support or field service role is essential. This position offers the flexibility of remote work combined with the satisfaction of ensuring critical systems operate at peak performance. You will be part of a dedicated team focused on innovation and client satisfaction, contributing to the seamless operation of vital infrastructure.
Responsibilities:
Responsibilities:
- Remotely diagnose and troubleshoot hardware and software issues for complex machinery and systems.
- Provide clear, step-by-step guidance to on-site personnel for repairs and maintenance.
- Utilize remote diagnostic tools and software to identify root causes of failures.
- Document all service activities, including diagnoses, resolutions, and parts used.
- Maintain detailed records of client interactions and service requests.
- Collaborate with engineering and product development teams to provide feedback on product performance and potential improvements.
- Ensure customer satisfaction through prompt and effective remote support.
- Adhere to all safety protocols and company procedures, even when working remotely.
- Manage and maintain a remote toolkit of diagnostic software and hardware.
- Technical degree or certification in a relevant field (e.g., Electronics, Mechanical Engineering, IT).
- Minimum of 3 years of experience in field service, technical support, or a related role.
- Proven experience with remote diagnostic tools and software.
- Strong understanding of mechanical, electrical, and electronic systems.
- Excellent problem-solving and analytical skills.
- Exceptional communication and interpersonal skills, with the ability to explain technical concepts clearly.
- Ability to work independently and manage time effectively in a remote environment.
- Proficiency with video conferencing and remote access technologies.
- A dedicated workspace with reliable internet connectivity.
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Remote Field Service Technician - HVAC
Posted 23 days ago
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Job Description
Our client is seeking a skilled and self-motivated Remote Field Service Technician specializing in HVAC systems. While the role is remote in terms of daily coordination and management, it requires the ability to travel to client sites as needed to perform installations, maintenance, and repairs. You will be responsible for ensuring the optimal performance and longevity of HVAC equipment, providing exceptional service to clients. The ideal candidate possesses strong technical expertise in HVAC systems, excellent diagnostic skills, and a customer-focused approach. This position is perfect for an experienced technician who values autonomy and efficient remote operational support. You will leverage advanced diagnostic tools and remote support systems to troubleshoot and resolve issues effectively.
Responsibilities:
Qualifications:
Responsibilities:
- Perform on-site installations, preventive maintenance, and repair of HVAC systems.
- Diagnose and troubleshoot complex HVAC issues using specialized tools and equipment.
- Ensure all installations and repairs meet manufacturer specifications and industry standards.
- Provide technical support and guidance to clients regarding HVAC system operation and maintenance.
- Maintain detailed records of all service calls, including diagnoses, repairs, and parts used.
- Adhere to all safety protocols and company policies.
- Effectively manage time and schedule to meet service commitments.
- Communicate with the remote support team to report findings and request assistance when needed.
- Order and manage necessary parts and materials for service calls.
- Identify opportunities for system upgrades or enhancements for clients.
- Participate in ongoing training to stay current with new HVAC technologies and products.
- Contribute to a positive customer experience through professional conduct and effective problem resolution.
Qualifications:
- Proven experience as an HVAC technician with a strong understanding of various HVAC systems (residential and commercial).
- Relevant certifications (e.g., EPA 608 Universal) are highly desirable.
- Proficiency in reading blueprints, schematics, and technical manuals.
- Strong diagnostic and problem-solving skills.
- Excellent mechanical and electrical aptitude.
- Ability to work independently and manage time effectively.
- Strong communication and customer service skills.
- Must possess a valid driver's license and a clean driving record.
- Comfortable using mobile devices and software for reporting and communication.
- Ability to lift heavy equipment and work in various environmental conditions.
- This role requires a commitment to on-site service delivery while benefiting from remote operational coordination and support. Our client provides a robust system for remote management and access to technical expertise, ensuring you have the resources needed to succeed in the field. Flexibility and dedication are key to excelling in this hybrid remote/field role.
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Remote Field Service Technician Lead
Posted 14 days ago
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Job Description
Our client, a pioneer in renewable energy technology, is seeking a highly experienced and self-driven Remote Field Service Technician Lead. In this pivotal role, you will be responsible for remotely overseeing and guiding a team of field technicians across various geographical locations, ensuring the optimal installation, maintenance, and repair of our cutting-edge energy systems. Your expertise will be crucial in diagnosing complex technical issues, providing remote support and troubleshooting, and developing best practices for field operations. This is a 100% remote position, allowing you to leverage your technical acumen from anywhere. You will analyze performance data, review service reports, and implement corrective actions to minimize downtime and maximize client satisfaction. This role requires a deep understanding of electrical systems, mechanical components, and diagnostic software. You will also be involved in training and mentoring junior technicians, conducting virtual knowledge-sharing sessions, and ensuring adherence to safety protocols. The ideal candidate possesses exceptional leadership qualities, excellent communication skills, and a strong ability to problem-solve under pressure. A proven background in managing distributed teams and a comprehensive knowledge of the energy sector are essential. You will work closely with our engineering and customer support departments to resolve escalated issues and contribute to product improvement initiatives. Your ability to interpret technical documentation and provide clear, concise instructions remotely will be key to success. We are looking for a proactive individual who can anticipate potential problems and develop preventative maintenance strategies. This is a unique opportunity to be at the forefront of the energy transition, driving efficiency and reliability through innovative remote management. The successful candidate will have the autonomy to shape their work environment while contributing significantly to our mission.
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Remote Field Service Technician (Telecommunications)
Posted 23 days ago
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Job Description
Our client is a premier telecommunications infrastructure company seeking a skilled and dedicated Remote Field Service Technician. This is a fully remote role, requiring you to manage your service schedule and client interactions from your home base, with travel to client sites as needed. You will be responsible for the installation, maintenance, troubleshooting, and repair of telecommunications equipment and systems. This includes diagnosing technical issues, performing complex repairs, conducting system tests, and ensuring optimal performance of network infrastructure. You will work closely with clients to understand their needs, provide technical support, and ensure customer satisfaction. The role involves maintaining detailed service reports, managing spare parts inventory, and adhering to safety protocols at all times. The ideal candidate will possess a strong technical aptitude, hands-on experience with telecommunications hardware (routers, switches, fiber optics, etc.), and a solid understanding of networking principles. Excellent problem-solving skills, the ability to work independently, and strong customer service skills are essential. Proficiency with diagnostic tools and testing equipment is a must. This position requires a commitment to providing high-quality service and ensuring the reliable operation of critical telecommunications networks. You will be expected to manage your time effectively, prioritize tasks, and respond promptly to service requests, all while operating remotely. We are looking for a proactive and reliable technician who can resolve issues efficiently and maintain a high level of technical expertise. Your ability to adapt to new technologies and work in diverse environments will be key to your success. This is an excellent opportunity for a motivated technician to join a growing industry and contribute to vital infrastructure projects.
Responsibilities:
Qualifications:
Responsibilities:
- Install, configure, and maintain telecommunications equipment and systems.
- Diagnose and resolve hardware and software issues for clients.
- Perform routine maintenance and system checks to ensure optimal performance.
- Conduct advanced troubleshooting of network connectivity and performance problems.
- Perform repairs and replacements of faulty components.
- Test and calibrate equipment to meet service specifications.
- Provide on-site technical support and customer service to clients.
- Document all service activities, including work performed, parts used, and time spent.
- Manage spare parts inventory and ensure availability for service calls.
- Adhere strictly to all safety guidelines and procedures.
- Stay up-to-date with the latest telecommunications technologies and industry best practices.
- Respond to emergency service calls and resolve issues in a timely manner.
- Maintain professional conduct and positive client relationships.
Qualifications:
- High school diploma or equivalent; Technical certification or Associate's degree in Electronics, Telecommunications, or a related field is preferred.
- Minimum of 3 years of experience in field service, technical support, or a similar role within the telecommunications industry.
- Hands-on experience with installing and troubleshooting various telecommunications hardware (e.g., routers, switches, modems, fiber optic equipment).
- Strong understanding of networking protocols and concepts (TCP/IP, DNS, DHCP).
- Proficiency with diagnostic tools and testing equipment.
- Excellent problem-solving and analytical skills.
- Strong customer service and communication skills.
- Ability to work independently, manage time effectively, and prioritize tasks.
- Valid driver's license and a clean driving record (if travel is required).
- Willingness to travel to client sites as needed.
- Ability to work flexible hours, including evenings and weekends, if required.
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Remote Field Service Technician - Robotics
Posted 23 days ago
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Job Description
Our client is seeking a highly skilled and motivated Field Service Technician specializing in robotics to join their expanding, fully remote support team. In this role, you will be responsible for the installation, maintenance, troubleshooting, and repair of advanced robotic systems and automated equipment at client sites. While the role involves on-site work at designated client locations, the administrative and support functions are conducted remotely. This position requires extensive travel but offers the flexibility and autonomy of managing your schedule and reporting primarily through digital channels, supporting our client's technological infrastructure across various regions.
Key Responsibilities:
This role requires extensive travel to client locations but is managed through a remote-first operational framework for coordination and reporting. The ideal candidate will have a strong background in mechatronics, automation, or a related field, with hands-on experience in diagnosing and repairing industrial robotics. Proficiency with diagnostic tools, schematics, and a solid understanding of electrical and mechanical principles are essential. Excellent problem-solving skills, the ability to work independently, and strong communication skills are crucial for effective client interaction and remote collaboration with our client's technical teams. We are looking for a dedicated professional who can ensure the reliable operation of critical robotic systems, contributing significantly to our client's operational efficiency. A self-starter attitude and a commitment to providing exceptional service are highly valued.
Key Responsibilities:
- Install, configure, and commission new robotic systems and automated machinery.
- Perform routine preventative maintenance to ensure optimal system performance and longevity.
- Diagnose and troubleshoot complex mechanical, electrical, and software issues with robotic systems.
- Repair or replace faulty components and perform necessary adjustments to restore functionality.
- Provide on-site technical support and training to clients on the operation and maintenance of robotic equipment.
- Respond promptly to service requests and emergency calls to minimize downtime.
- Maintain detailed service logs, reports, and documentation of all performed work and parts used.
- Adhere to strict safety protocols and procedures while working on-site.
- Collaborate with engineering and support teams to resolve escalated technical issues.
- Stay updated on the latest advancements in robotics technology, automation, and diagnostic tools.
- Manage a parts inventory and order necessary replacements.
- Develop and maintain positive customer relationships.
- Assist in the development of technical documentation and troubleshooting guides.
- Participate in remote diagnostic sessions with the engineering team.
This role requires extensive travel to client locations but is managed through a remote-first operational framework for coordination and reporting. The ideal candidate will have a strong background in mechatronics, automation, or a related field, with hands-on experience in diagnosing and repairing industrial robotics. Proficiency with diagnostic tools, schematics, and a solid understanding of electrical and mechanical principles are essential. Excellent problem-solving skills, the ability to work independently, and strong communication skills are crucial for effective client interaction and remote collaboration with our client's technical teams. We are looking for a dedicated professional who can ensure the reliable operation of critical robotic systems, contributing significantly to our client's operational efficiency. A self-starter attitude and a commitment to providing exceptional service are highly valued.
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Remote Field Service Technician - Instrumentation
Posted 23 days ago
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Job Description
Our client is seeking a highly skilled and motivated Remote Field Service Technician specializing in instrumentation and control systems. This is a fully remote role, where you will provide expert technical support and guidance to on-site teams and clients across various industrial and commercial facilities. Your primary responsibility will be to remotely diagnose, troubleshoot, and provide solutions for complex instrumentation issues, ensuring the optimal performance and reliability of critical equipment. You will utilize advanced remote monitoring software, diagnostic tools, and secure communication platforms to achieve this. The ideal candidate possesses a deep understanding of various types of industrial sensors, transmitters, actuators, control valves, and associated electronic and pneumatic systems. You will interpret technical schematics, P&IDs, and equipment manuals to guide on-site personnel through calibration, testing, repair, and preventive maintenance procedures. Exceptional problem-solving abilities, strong analytical skills, and the capacity to clearly communicate complex technical information to individuals with varying levels of technical expertise are essential. You will be expected to maintain meticulous records of all remote service interactions, including problem identification, recommended actions, resolution steps, and follow-up procedures. Collaboration with our engineering and support teams to share knowledge, contribute to technical documentation, and identify potential product improvements will be a key aspect of this role. This is a unique opportunity to leverage your specialized instrumentation expertise in a flexible, remote capacity, supporting clients in the **Kericho, Kericho, KE** region and contributing to operational excellence.
Responsibilities:
Responsibilities:
- Perform remote diagnostics and troubleshooting of instrumentation and control systems.
- Guide on-site personnel through calibration, repair, and maintenance procedures.
- Interpret technical documentation, including P&IDs, schematics, and manuals.
- Identify and recommend solutions for equipment malfunctions and performance issues.
- Utilize remote access software and diagnostic tools effectively.
- Document all service activities, findings, and resolutions accurately.
- Collaborate with internal technical teams and external clients.
- Provide technical support and training to field personnel as needed.
- Contribute to the development of knowledge base articles and best practices.
- Ensure timely and effective resolution of instrumentation-related problems.
- Proven experience as a Field Service Technician or similar role with a focus on instrumentation.
- Technical degree or certification in Electronics, Instrumentation, Control Systems, or a related field.
- In-depth knowledge of industrial sensors, transmitters, actuators, and control loops.
- Proficiency with diagnostic tools and remote access technologies.
- Strong understanding of electrical, pneumatic, and hydraulic systems.
- Excellent problem-solving, analytical, and critical thinking skills.
- Exceptional communication and interpersonal skills, with the ability to explain technical concepts clearly.
- Ability to work independently and manage time effectively in a remote environment.
- Experience interpreting technical drawings and specifications.
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