2 Remote Field Service Technician Robotics jobs in whatjobs
Remote Field Service Technician - Robotics
Posted 14 days ago
Job Viewed
Job Description
Our client, a leader in industrial automation and robotics, is looking for an experienced Remote Field Service Technician to provide remote technical support and troubleshooting for their advanced robotic systems. While the role is primarily remote, it may involve occasional on-site travel for complex issues or installations. You will be responsible for diagnosing and resolving technical problems with robotic equipment using remote access tools, diagnostic software, and customer-provided information. This includes guiding customers through troubleshooting steps, interpreting error logs, and providing detailed repair instructions. You will maintain a high level of expertise in our client's robotic product lines, including installation, maintenance, and repair procedures. The ideal candidate will have a strong background in mechatronics, electronics, mechanical engineering, or a related technical field, with hands-on experience in robotics or automated systems. Proficiency with diagnostic tools, multimeter usage, and the ability to interpret technical schematics and manuals are essential. Excellent problem-solving skills, logical thinking, and the ability to remain calm and effective under pressure are critical. Strong communication skills are required to clearly explain technical issues and solutions to customers of varying technical backgrounds. This role demands self-motivation, excellent time management, and the ability to work independently with minimal supervision. You will be part of a global support network, collaborating with engineers and other support staff to ensure optimal performance of our clients' robotic installations. A relevant technical diploma or degree is required. Experience in a remote technical support role or field service position is highly preferred.
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Remote Field Service Technician - Robotics
Posted 22 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and motivated Field Service Technician specializing in robotics to join their expanding, fully remote support team. In this role, you will be responsible for the installation, maintenance, troubleshooting, and repair of advanced robotic systems and automated equipment at client sites. While the role involves on-site work at designated client locations, the administrative and support functions are conducted remotely. This position requires extensive travel but offers the flexibility and autonomy of managing your schedule and reporting primarily through digital channels, supporting our client's technological infrastructure across various regions.
Key Responsibilities:
This role requires extensive travel to client locations but is managed through a remote-first operational framework for coordination and reporting. The ideal candidate will have a strong background in mechatronics, automation, or a related field, with hands-on experience in diagnosing and repairing industrial robotics. Proficiency with diagnostic tools, schematics, and a solid understanding of electrical and mechanical principles are essential. Excellent problem-solving skills, the ability to work independently, and strong communication skills are crucial for effective client interaction and remote collaboration with our client's technical teams. We are looking for a dedicated professional who can ensure the reliable operation of critical robotic systems, contributing significantly to our client's operational efficiency. A self-starter attitude and a commitment to providing exceptional service are highly valued.
Key Responsibilities:
- Install, configure, and commission new robotic systems and automated machinery.
- Perform routine preventative maintenance to ensure optimal system performance and longevity.
- Diagnose and troubleshoot complex mechanical, electrical, and software issues with robotic systems.
- Repair or replace faulty components and perform necessary adjustments to restore functionality.
- Provide on-site technical support and training to clients on the operation and maintenance of robotic equipment.
- Respond promptly to service requests and emergency calls to minimize downtime.
- Maintain detailed service logs, reports, and documentation of all performed work and parts used.
- Adhere to strict safety protocols and procedures while working on-site.
- Collaborate with engineering and support teams to resolve escalated technical issues.
- Stay updated on the latest advancements in robotics technology, automation, and diagnostic tools.
- Manage a parts inventory and order necessary replacements.
- Develop and maintain positive customer relationships.
- Assist in the development of technical documentation and troubleshooting guides.
- Participate in remote diagnostic sessions with the engineering team.
This role requires extensive travel to client locations but is managed through a remote-first operational framework for coordination and reporting. The ideal candidate will have a strong background in mechatronics, automation, or a related field, with hands-on experience in diagnosing and repairing industrial robotics. Proficiency with diagnostic tools, schematics, and a solid understanding of electrical and mechanical principles are essential. Excellent problem-solving skills, the ability to work independently, and strong communication skills are crucial for effective client interaction and remote collaboration with our client's technical teams. We are looking for a dedicated professional who can ensure the reliable operation of critical robotic systems, contributing significantly to our client's operational efficiency. A self-starter attitude and a commitment to providing exceptional service are highly valued.
This advertiser has chosen not to accept applicants from your region.
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