167 Product Management jobs in Nairobi

About Umba
Umba is a pan-African digital bank serving customers in both Kenya and Nigeria. Our mission entails providing accessible and cost-effective financial services across Africa, enabling our customers to take charge of their financial well-being.

We are committed to seizing a unique opportunity to transform the financial landscape in Africa by harnessing the power of machine learning to develop intelligent, affordable financial products tailored for emerging markets. Our machine learning models are continuously improving, and we leverage AI and automation to deliver banking solutions at the lowest possible cost to our expanding customer base.

Umba is headquartered in Nairobi Kenya. Our primary focus is to offer a comprehensive range of digital banking products through Android, iOS and Web Apps, and we take pride in our culture of consistently surpassing customer expectations, which has fueled our rapid expansion.

Umba acquired a deposit taking microfinance bank in Kenya in 2023, which has now been named Umba Microfinance Bank. The bank has achieved fast growth since launch with average monthly growth rate of 19% and 6x revenue growth in 2024.

We are actively seeking outstanding individuals who not only possess exceptional talent but also share our vision, determination, and sense of purpose. Join us in our endeavor to establish the best digital bank in Africa.

Job Summary
Umba is currently in search of a Product Manager to join our team based in our Nairobi Office.

We are looking for someone to define, scope and manage our feature roadmap for the Kenyan market.

This person should have deep knowledge of the region, and an eye on the various competitors in the field. The ideal candidate is a proactive and motivated individual who excels in a fast-paced environment.

Responsibilities

• Working with our Vehicle Financing team and developing our feature set further with an emphasis on automation.
• Developing and managing our SME lending (UmbaPay) and Umba Payments. We want our SME experience to be best in class
• Assessing competitors. What are we missing? What can we do better?
• QA the products that we are building
• Should be comfortable writing clear, concise PRDs as well as working with designers and engineers
• Work with internal stakeholders from risk, legal, operations, and executive management to translate business needs into product requirements
• Establish product delivery timelines in close collaboration with the development team

Skills and Qualifications

• Bachelor's degree required, engineering, data science, economics, or related technical field is preferred
• 3-4 Years of Product Management Experience
• Ability to translate complex problems and ideas into easily understood descriptions
• Proven ability to dive deeply into specific functional areas and learn a domain
• Proven ability to innovate and come up with ideas to help drive the product forward
• Proven ability to understand the business and engineering sides and get into technical detail
• Ability to assume a strong sense of responsibility and ownership in a fast-paced environment
• Excellent project management skills - delivery and action-oriented

Nice to have:
Engineering background

SQL, Python or any scripting abilities

Startup mentality

Experience in financial services

Work Status
Valid work authorization for Kenya

Umba is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

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Job Title: P
roduct Manager

Location:
Nairobi

• Employment type:
Full-time

About the role

Auto Audit Group is reshaping the automotive and asset-protection industry through innovative software products such as Q360 (motor valuations and assessments), Dotify (Asset tagging), and Axios (Extended warranties). We're seeking a Product Manager to own strategy, roadmap, and execution—delivering solutions that meet user needs, support business growth, and set new benchmarks in our market.

What you'll do

• Define and manage the product roadmap, aligning with business strategy.
• Translate goals and user insights into product requirements and user stories.
• Partner with Engineering and Design to deliver impactful features on time.
• Prioritize backlog items using business value, feasibility, and customer needs.
• Track adoption, usage, retention, and other success metrics; drive iteration.
• Conduct market research and competitor analysis to inform opportunities.
• Collaborate with Marketing, Sales, and Support to drive adoption.
• Ensure compliance with regulations and data-protection standards.
• Lead product ceremonies: sprint planning, reviews, and retrospectives.
• Prepare documentation, release notes, and coordinate launches.

What we're looking for

• Bachelor's degree in computer science, Information Systems, Business, or related field; Master's a plus.
• 3–5 years' experience in product management (software, fintech, or automotive tech preferred).
• Familiarity with Agile methodologies, analytics tools, and software development.
• Strong communication, prioritization, and problem-solving skills.
• Proven ability to translate strategy into execution and measurable results.

What success looks like

• Roadmap features shipped on time.
• Growth in adoption, engagement, and retention.
• Products that drive revenue, cost savings, or efficiency.
• Positive user satisfaction scores and fewer post-release issues.
• Faster time-to-market cycles.

Why join us

At Auto Audit Group, you'll directly shape products that impact thousands of customers. You'll collaborate daily with talented engineers, designers, and operators, enjoy a culture of innovation and continuous learning, and gain the platform to grow into senior product leadership.

How to apply

Send your CV (with salary expectation and notice period) to with the subject line "Product Manager Application" on or before 18th September 2025.

Applications will be reviewed on a rolling basis.

Job Purpose
The ideal candidate will lead the strategy, development and lifecycle management of insurance products across Retail/ Corporate/ Group/ Partnership verticals. The role will collaborate across business units, technology teams and partners to define and deliver innovative, customer-centric insurance offerings, leveraging digital platforms, APIs and seamless UI/UX.

The Product Manager will act as a the primary owner of the product backlog, driving initiatives in agile sprints while ensuring alignment with business and regulatory requirements.

Responsibilities
Product Strategy & Vision

• Develop product vision, roadmap, and go-to-market strategy for the assigned insurance segment.
• Identify customer needs, market gaps, and competitive trends to shape product direction.
• Translate business objectives into product initiatives with clear KPIs and success criteria.
• Champion embedded insurance and platform-based distribution models.
• Define API-based integration opportunities with bank platforms, fintechs, telcos and third-party partners.

Product Development & Management

• Lead end-to-end product lifecycle from ideation, design, build, test, deploy and iterate.
• Collaborate with UX/UI designers to ensure intuitive, responsive, and user-friendly insurance experiences.
• Own the product backlog; manage requirements, prioritize features, and deliver stories in agile sprints.
• Drive technical discussions around insurance APIs, payment integrations, and digital claims workflows.
• Align product development with regulatory frameworks, compliance controls, and risk assessments.
• Define and monitor product performance through dashboards, usage analytics, and customer feedback loops.

Performance & Change Management

• Measure product adoption, profitability, and customer engagement through defined KPIs.
• Lead rollout planning, change communication, and training support to internal users and partners.
• Champion continuous improvement through customer feedback and performance data.
• Support user onboarding and internal adoption of new insurance solutions and portals.

Risk & Compliance

• Ensure that insurance products adhere to industry regulations, underwriting standards and AML/KYC compliance.
• Work closely with legal, risk, and actuarial teams to align product features with internal risk appetite.
• Participate in product reviews and audits; maintain strong documentation and governance.

Stakeholder Management

• Act as the single point of accountability for product delivery to internal and external stakeholders.
• Work closely with distribution teams (Branches, Agents, Digital Channels, B2B Partners) to drive uptake.
• Align with IT, Operations, Underwriting, Claims, Marketing, and Legal to ensure seamless delivery.
• Provide regular product status reports, roadmap updates, and strategic inputs to leadership.

Market Research & Customer Insights

• Conduct market and competitor research to validate product features and pricing strategies.
• Gather customer insights through surveys, interviews, and behavioral data analytics.
• Use product feedback to refine offerings and identify cross-sell/up-sell opportunities.

Qualifications - Essential Knowledge

• Deep domain expertise in insurance products Life, General, Bancassurance, Microinsurance or Health.
• Understanding of embedded insurance models, API-based insurance ecosystems and partner platforms.
• Strong knowledge of product lifecycle management in agile environments.
• Solid grasp of digital product principles, UI/UX best practices, and customer-centric design.
• Knowledge of regulatory frameworks governing insurance in East Africa.

Key Critical Competencies

• Hands-on experience in product management, agile delivery, and sprint ceremonies(Scrum).
• Understanding of user flows, wireframes, insurance APIs, and cloud-based product platforms.
• Strong ability to balance technical details with business goals.
• Excellent communication and interpersonal skills to influence cross-functional teams.
• Strategic thinking with execution discipline.
• Ability to work under pressure, manage ambiguity, and deliver within timelines.

Job Requirements

• Bachelors degree in Insurance, Business, IT, Finance or related field.
• 5+ years of experience in insurance product development, preferably in digital insurance or bancassurance.
• Certification in Product Management, Agile (Scrum) or Insurance is an added advantage.
• Experience working with technology teams to deliver product features in fast-paced environments.
• Prior exposure to B2B, B2C or B2B2C insurance distribution models preferred.

Company Description

Beem is a Pan-African startup with a presence across more than 25 African markets. We envision an Africa powered by enterprises, empowered through technology. Our mission is to enable enterprises to create lasting relationships with customers across Africa using SMS, USSD, airtime & chat through our products BeemAPIs, BeemEngage & BeamMoja. We are currently processing up to 60 million transactions / month, cover 60+ mobile operators and are growing fast. Read more about our story at

Position Summary

Beem is seeking an experienced product manager to spearhead Beem's enterprise communication, social commerce and conversational AI product development. The product manager will be working on products and features used by enterprises across the continent and beyond everyday. The work is challenging, fast-paced and always changing. You have strong communication and analytical skills, are committed to quality and have a collaborative work ethic.

The successful candidate will report to the Head of Engineering/CTO and will work with other teams to define requirements, validate with customers, design and market products to support substantial growth over the next three years. S/he will specifically be responsible for development pertaining to SMS, USSD, Airtime, Chat, Chatbots, CRM, Ticketing, Surveys & Rewards.

Culture, Career Growth and Development / Life At Beem

Some of the words we use to describe our culture are fast-paced, friendly, challenging, casual yet professional, diverse, flexible and progressive. At Beem, our most valuable resource is our people. We're serious about our work, but embrace fun and flexibility to get the job done. We believe that employee satisfaction starts with creating a supportive and inclusive environment where employees feel welcome no matter their personal or professional backgrounds. We've developed a unique culture of constant learning and are investing in developing our people. Through regular feedback on your performance and monthly reviews, you get an opportunity to discuss your challenges, aspirations, career goals and continuously keep growing in a fast-paced organization, thus building a rewarding long-term career.

Responsibilities

• Research market and technology trends
• Talk to customers consistently to get feedback, ideas and validate product-market-fit of solutions and features.
• Develop wireframes, mockups or work with UI/UX designers to develop high fidelity interface designs.
• Analyze usage data and analytics to monitor uptake and issues with products and features.
• Develop and manage the product growth strategy and roadmap of features and use cases, working with stakeholders to plan and prioritize deliverables and release plans.
• Translate product roadmap into development sprints whilst creating a backlog of work including the creation of in user depth stories and tasks for new features requirements.
• Lead cross-functional teams with respect to requirements interpretation, implementation, product decisions, specification reviews, customer satisfaction issues, and scheduling.
• Work with internal teams to prepare test cases, resolve issues, bugs and conduct UAT to ensure project success and client satisfaction
• Clearly communicate updates, risks, challenges and roadblocks to stakeholders and senior management.
• Work with on-site, remote engineering Teams, mobile operators, consultants or outsourced companies to deliver requirements.
• Collaborate with marketing and customer care teams to produce product overviews, sales presentations, demos, product documentation, support guides, technical documentation and other go-to-market materials.
• Consistently review customer experience of products to identify areas of improvement.
• Maintain customer centricity as per Beem Values and preach this internally to all teams.
• Participate regularly in team and customer meetings
• Manage your own time, and work well both independently and as part of a team.

This position is for you if you:

• A Bachelor's degree or equivalent degree in computer science or engineering degree.
• Ability to translate software requirements to working products and to effectively collaborate with colleagues who do not necessarily have technical backgrounds
• Be the focal point of contact for all internal teams on Beem Products/Features/Capabilities.
• Prior experience with software development is a plus.
• Prior experience with AI enabled chatbots and working with SMEs a plus.
• Have strong project management skills and can drive execution independently.
• Are able to think strategically and create a strategic roadmap
• Have a high attention to detail with the ability to manage multiple, competing priorities simultaneously.
• Excellent communication and relationship building skills with an ability to prioritize, negotiate, and work with a variety of internal and external stakeholders
• Personal qualities of integrity, credibility, and dedication to the Beem mission.

Benefits

• Be part of a fast-growing, innovative company shaping the future of business communication in Africa.
• Competitive salary
• Subsidized health insurance plan
• A dynamic and collaborative work environment with opportunities for career growth.

Product Manager Job Description

About Us

My 1Health is a global leader in healthcare facilitation, committed to transforming how patients access specialised healthcare and wellness services around the world. Through our online segment, we assist patients to access specialised treatment globally through our wide network of globally renown healthcare facilities.

As we gear up for an exciting phase of global expansion, we're seeking dedicated and self-motivated professionals who are passionate about making a transformative impact in access to specialised healthcare. Our team is the driving force behind our mission, facilitating seamless access to specialised healthcare in various medical hubs worldwide. We're looking for individuals who share our passion and commitment to join us on this journey.

Location

Nairobi, Kenya - full-time on-site position.

Reporting

This role reports directly to the CTO.

The Role

The Product Manager is responsible for the end-to-end product lifecycle, ensuring our offerings are innovative, customer-centric, and aligned with business objectives. He/She should also be a visionary leader with a track record in product strategy and planning, team leadership, and delivering high-impact solutions in health tech or related industries.

Key Responsibilities

1. Develop, plan, and execute product strategy

− Define and implement a product strategy that aligns with the company's mission and growth objectives, focusing on innovation and scalability.

2. Oversee product roadmap

− Create and manage a detailed product roadmap, ensuring alignment with business priorities and delivery timelines.

− Define success through measurable outcomes such as improved user satisfaction scores, increased user adoption, and reduced product delivery timelines.

3. Cross-functional collaboration

− Work closely with engineering, marketing, sales, and customer success teams to align product development with business goals and operational capabilities.

−
Collaborate with all departments to ensure that user insights and product strategy are central to company-wide decision-making.

−
Work closely with customer support teams to gather insights from end-user interactions to improve product offerings.

4. Market analysis and competitive benchmarking

− Conduct market research, user interviews, and competitive analysis to identify opportunities and guide product development decisions.

5. Customer-centric product design

− Lead the product design process, create product design standards, and ensure timely delivery of up-to-standard designs/prototypes.

− Ensure that all products meet the needs of end-users by prioritizing user experience (UX) and applying design-thinking methodologies.

−
Ensure robust user feedback mechanisms are in place to continually refine and prioritize product features based on customer needs.

−
Advocate for the voice of the customer in all product-related decisions.

− Drive experimentation and rapid prototyping test new ideas and adapt to emerging health tech trends.

6. Product delivery and performance

− Establish and manage KPIs to measure product success, including user adoption, revenue growth, and market share.

− Oversee product lifecycle management, from ideation to launch and post-launch optimization.

7. Stakeholder communication and alignment

− Act as the primary liaison between product teams and executive leadership, effectively communicating product vision, priorities, and progress.

8. Drive innovation

− Encourage a culture of innovation by exploring emerging technologies, new business models, and partnerships that enhance product offerings.

Required Skills and Competencies

− Exceptional attention to detail, strategic thinking, and problem-solving skills.

− Strong leadership and team-building capabilities.

− Adaptability and ability to foster a culture of continuous learning in a diverse, fast-paced environment.

− Expertise in product design, customer research, UX/UI principles, and design thinking.

− Ability to synthesize complex information into actionable insights.

− Proficiency in leading Agile teams and implementing Scrum practices to optimize product development cycles.

− Strong interpersonal and communication skills, with the ability to influence stakeholders across all levels.

− Familiarity with healthcare regulatory requirements and industry standards.

− A willingness to learn and work in a fast-paced start-up environment.

− Flexible and willing to help in other areas if need be.

How to Apply

Interested candidates should submit their resume and cover letter to by 30th September 2025. Please include "Project Manager" in the subject line of your email.

Please note that only candidates submitting a complete CV/resume and cover letter will be considered.

Applications will be reviewed on a rolling basis. Starting date is as soon as possible.

My 1Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About Peach:

At Peach, our mission is to revolutionize car ownership across Sub-Saharan Africa by transforming the way people buy, sell, and maintain cars. We're building a dynamic marketplace powered by innovative technology, a customer-centric culture, and a commitment to fair business practices. Our vision is to create a seamless and accessible car ownership experience that makes vehicles more affordable, reliable, and sustainable for everyone.

Peach is on a bold path to becoming the largest car marketplace in Kenya. We aspire to be Kenya's ultimate one-stop shop for all things cars, offering everything from vehicle sales and maintenance to financing solutions- all delivered the Peach way: trust, transparency, and customer-focused.

By continually pushing the boundaries of what's possible, we aim to reshape the car ownership experience in Kenya and Sub-Saharan Africa, making it easier, smarter, and more inclusive for every driver. Join us on our journey to change the way Africa drives.

Job Overview:

We are seeking a Product Manager to take ownership of Peach's product strategy and execution. This is a high impact role at the intersection of customer needs, business growth, and technology.

The ideal candidate is equal parts strategic thinker and hands-on builder excited to shape the roadmap, own the delivery cycle, and create products that transform the automotive experience in Kenya. You will work closely with the product engineering team, marketing, customer success, Inspection, Fleet etc and leadership to develop and launch impactful solutions that scale.

Duties and Responsibilities:

1. Product Strategy & Roadmap

• Own and maintain the product roadmap in alignment with business goals and customer needs.
• Define and prioritize product features and requirements based on user insights, and market trends.
• Adjust roadmap priorities dynamically based on impact and feedback.

2. Product Development & Lifecycle Management

• Lead the end to end product lifecycle from discovery and design to launch and iteration.
• Collaborate close-functionally with product engineering, sales, inspection, marketing, and other teams to deliver impactful solutions on time.
• Maintain product documentation and release notes to ensure team wide knowledge sharing. .

3. Customer & Market Insights

• Establish feedback loops and conduct interviews, surveys, and data analysis to gather customer insights.
• Track market and competitor trends to inform product positioning and innovation.
• Translate Insights into actionable product opportunities.

4. Business Growth & Partnerships

• Identify new business models, monetization strategies and partnership opportunities.
• Support commercial teams by building product features that drive acquisition, retention and revenue.
• Help optimize user flows and sales funnels from a product perspective.

5. Stakeholder Engagement & Reporting

• Communicate product goals, milestones, and progress to leadership and other stakeholders.
• Define and track KPIs to measure product performance and customer Impact.
• Present regular updates and insights that influence broader business decision-making.

6. Team Collaboration and Culture

• Work closely with the Engineering Manager and other leads to align on technical feasibility, timelines, and sprint planning.
• Contribute to the hiring, onboarding, and development of product team members as the function scales.
• Model collaboration and ownership in cross-functional projects.

Knowledge and Experience:

• Bachelor's degree or equivalent practical experience.
• 5+ years in product management or related technical roles, with at least 1 year leading product development.
• Proven experience building and launching products, ideally in Cloud, SaaS, marketplaces, or supply chain environments.
• Strong collaboration and stakeholder management skills with the ability to influence without direct authority.
• Experience in multiple functional areas such as Product Management, Engineering, UX/UI, Sales, Customer Support, Finance, or Marketing.
• Knowledge of automotive, marketplace, or emerging markets is a plus.

Peach Core Values:

Peach Cars is a values-driven organization. If you are interested in this role, please be prepared to speak to the following values, including how you understand them and would put them into practice in your efforts day-to-day.

• Ownership ~ Complete work is the expectation; going above and beyond is who we are and what we do
• Respect ~ Communication is key and this is always done respectfully, no matter how difficult; as a team, we may disagree but we commit
• Challenge ~ As a company, we are anti-comfort zones; Peach is a place for learning and growth

Product Manager

Location:
Nairobi
•
Employment type:
Full-time

About the role

Auto Audit Group is reshaping the automotive and asset-protection industry through innovative software products such as
Q360
(motor valuations),
Dotify
(asset tagging), and
Axios
(extended warranties). We're seeking a
Product Manager
to own strategy, roadmap, and execution—delivering solutions that meet user needs, support business growth, and set new benchmarks in our market.

What you'll do

• Define and manage the
  product roadmap
  , aligning with business strategy.
• Translate goals and user insights into
  product requirements and user stories
  .
• Partner with Engineering and Design to deliver impactful features on time.
• Prioritize backlog items using
  business value, feasibility, and customer needs
  .
• Track adoption, usage, retention, and other success metrics; drive iteration.
• Conduct
  market research and competitor analysis
  to inform opportunities.
• Collaborate with Marketing, Sales, and Support to drive adoption.
• Ensure
  compliance
  with regulations and data-protection standards.
• Lead product ceremonies: sprint planning, reviews, and retrospectives.
• Prepare documentation, release notes, and coordinate launches.

What we're looking for

• Bachelor's degree in Computer Science, Information Systems, Business, or related field;
  Master's a plus
  .
• 3–5 years' experience
  in product management (software, fintech, or automotive tech preferred).
• Familiarity with
  Agile methodologies
  , analytics tools, and software development.
• Strong
  communication, prioritization, and problem-solving
  skills.
• Proven ability to
  translate strategy into execution
  and measurable results.

What success looks like

• Roadmap features shipped on time.
• Growth in adoption, engagement, and retention.
• Products that drive
  revenue, cost savings, or efficiency
  .
• Positive user satisfaction scores and fewer post-release issues.
• Faster time-to-market cycles.

Why join us

At Auto Audit Group, you'll directly shape products that impact thousands of customers. You'll collaborate daily with talented engineers, designers, and operators, enjoy a culture of
innovation and continuous learning
, and gain the platform to grow into
senior product leadership
.

How to apply

Send your CV (with salary expectation and notice period) to

with the subject line
"Product Manager Application" on or before 17th September 2025.

Applications will be reviewed
on a rolling basis
.

About Elewa

Elewa, Swahili for "to understand", develops bespoke software solutions from Kenya for startups and SMEs based in the EU and South Africa, serving clients across a wide range of sectors. Our clients come to us to transform their vision into products that drive measurable impact and growth across diverse industries. We deliver cutting edge projects for our clients. Fin-, Edu-, HR-, Agri-, Logistics Tech, … Name any "Tech" and we'll provide you with examples. We operate as a tech agency exporting ICT development and maintenance services from Kenya, organised into two business units: custom software development and ERP implementation.

We are very intentional about how we hire and only onboard profiles that fit our culture:

1. Be Customer-Centric.
    Being customer-centric means that we put our clients at the heart of everything we do, aligning with their vision and business value. We measure our success through their success. By keeping the customer at the core of every decision and design, we build trust, create lasting partnerships, and deliver impact that truly matters.
2. Own the Outcome
   . When we commit, we follow through. We stand by the quality of what we produce, commit to our promises, and hold ourselves accountable. Ownership is personal pride and shared responsibility-it's how we build trust as individuals and as a team.
3. Show Grit.
   We do what it takes to deliver. Criticism doesn't break us; it shapes us. Grit means relentless resolve, but also the courage to adapt, learn, and ask for help. Our strength lies in perseverance and in supporting each other when challenges arise.
4. Relentless Pursuit of Mastery.
    We are curious, adaptable, and never satisfied with "good enough". Pursuing mastery means constantly developing ourselves, challenging our skills, and pushing the boundaries of what's possible. Every mistake is a lesson, every challenge an opportunity.
5. Radical Candour.
    We challenge ideas, not people. We practice radical honesty and transparency while respecting each other. We debate ideas openly, disagree when needed, and commit fully once decisions are made. Honesty with empathy is the foundation of trust.
6. Raise the Bar.
    Raising the bar means striving for more than "good enough". We do it right the first time, setting new standards of quality and becoming the go-to skill for those we serve. But true excellence looks beyond the immediate task: every line of code, design choice, and project milestone contributes to a bigger picture. What we build today is designed to endure, shaping not just today's needs, but tomorrow's possibilities. Excellence isn't just our goal, it's our identity.
7. Break Boundaries.
   We refuse to stay in our technical comfort zone, Going beyond means questioning assumptions, exploring new ideas, and daring to do things differently. We challenge norms, push creative limits, and dare to do things differently. We don't just follow the beaten path, we explore new ones. By pushing boundaries in our work and mindset, we unlock opportunities that others don't see.

About the Role

We're looking for our first dedicated Product Manager to define and execute product vision and roadmaps for our high-value client projects, what we call Category A projects. This is a foundational hire; you'll help set up the product management function, define processes, and ensure every product we deliver creates outstanding user and business outcomes.

Additionally, you'll work closely with our architect, solution designers, engineering, operations, AI agents and sales to bring innovative products to market, from discovery to scale-up. All while ensuring our clients experience the "Elewa Way" of building products; walking the journey of building creative, efficient, and valuable products alongside us.

You'll focus on:

Product Discovery & Development:

• Deliver innovative high-quality product roadmaps that are aligned with client objectives and increase delivery efficiency by at least 20% within the first year.
• Ensure 90% of product features are delivered on time, within budget, and meet agreed success criteria.
• Translate user insights into clear problem statements and prioritise features that drive measurable client value.
• Develop and validate customer journeys using prototypes, mockups, and test cases that improve usability scores or client adoption rates.
• Develop and validate product designs with the support of AI-enabled tooling.
• Work with the engineering team to ensure client needs and solutions/ products are well understood and well executed.
• Execute test cases and provide feedback to the technical team.

Research & Landscape Analysis:

• Maintain a quarterly competitive and technology landscape report that identifies at least 3 actionable opportunities for (each of) your client products
• Explore and recommend AI-powered improvements to enhance user experience or accelerate product development, aiming for measurable efficiency gains.

Cross-functional Collaboration:

• Drive alignment across clients, solution design, engineering, operations, and finance so that project scope changes are reduced by at least 20%.
• Facilitate design thinking or co-creation workshops that generate innovative, validated concepts for client products.

Efficiency & Creativity:

• Create and maintain internal product playbooks that reduce average delivery timelines by at least 10% while improving consistency in quality.
• Propose and implement process improvements that result in measurable gains in speed, reliability, and client satisfaction.

Learning & Growth:

• Stay ahead of emerging technologies and integrate at least two new tools or methods annually that improve product outcomes or internal processes.
• Champion a culture of continuous learning within the product function, mentoring peers where applicable.
• Challenge your technical colleagues to up their product game.

Qualifications

You might be a good fit if you:

• Are customer-focused and interested in many different functional domains and industries.
• Have strong instincts for asking questions that could move the needle.
• Have a good nose for user-focused product design and obsess over the user experience, with measurable user impact in mind.
• Take ownership of results and adapt strategy quickly when new data or feedback arrives.
• Are a strong communicator who inspires and leads through example and influence.
• Can coordinate across diverse teams and cultural contexts, including communicating technical concepts to both technical and non-technical stakeholders.
• Have experience working in a high-ambiguity, low-structure environment. You create clarity, not wait for it.
• Are not afraid to speak your mind and are prepared to have difficult conversations with your colleagues, your managers and your clients.
• Use a data-driven, analytical approach to problem-solving and prioritisation.
• Are comfortable balancing strategic vision with week-to-week delivery pressures.

Requirements:

• Exceptional alignment with and active demonstration of Elewa's cultural values.
• 7 years product management experience, with at least 2 years in a management capacity and ideally with both B2B and B2C products.
• Experience in or knowledge of at least one adjacent function i.e. product design, engineering, sales, customer success, or marketing.
• Demonstrated success reducing time to value for customers.
• Demonstrated success going from green field inception to product-market fit in the development of a product(s).
• Experience with using A/B testing to inform product improvements.
• Demonstrable capability to lead design thinking and/ or co-creation sessions with leaders at senior level.
• Experience working in software development teams.
• Proven track record of delivering executing on time and within budget.
• Languages: Fluent English; French a strong plus.
• Have a valid passport or able to obtain one.

How to Apply:

The deadline for submissions is
21st September 2025
.

All applications must be submitted through the "Apply now" button. Any applications submitted via email or through any of our staff will be ignored.

In case you have questions about the job description or face technical difficulties submitting an application, please send an email to for assistance including the job title in the subject of your email.

We review applications on a rolling basis and all applicants receive an update on the status of their application.

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title And Summary
Director, Product Management & Commercialization, Processing

Overview
We are seeking a results-driven Product/Business Dev Manager to lead the growth of our processing product portfolio. The role combines deep product expertise with commercial acumen, to identify opportunities, shape go-to-market strategies and ensure Mastercard's processing solutions meet the evolving needs of customers and markets.

The Role

The role focuses on identifying new opportunities, expanding client relationships, and driving revenue through innovative payment and processing. The candidate will act as a subject-matter expert, engaging with financial institutions, fintechs, and corporate clients to deliver tailored solutions that meet their cross-border and multicurrency processing needs. The role requires the ability to collaborate cross functionally with product, technology, operations and business development teams.

All About You
Extensive experience in a processing / payments role

Proven experience in product management, business development or strategy within payments, processing or financial services

Skilled in understanding and building business cases, market analyses and go-to-market strategies

Excellent stakeholder management and communication skills to engage senior executives internally and externally

Passionate about innovation, financial inclusion and delivering exceptional products and services

Experience in creating and driving a sales pipeline of >50M

Experience in managing a full P&L

Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.