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Product Manager Job Description

About Us

My 1Health is a global leader in healthcare facilitation, committed to transforming how patients access specialised healthcare and wellness services around the world. Through our online segment, we assist patients to access specialised treatment globally through our wide network of globally renown healthcare facilities.

As we gear up for an exciting phase of global expansion, we're seeking dedicated and self-motivated professionals who are passionate about making a transformative impact in access to specialised healthcare. Our team is the driving force behind our mission, facilitating seamless access to specialised healthcare in various medical hubs worldwide. We're looking for individuals who share our passion and commitment to join us on this journey.

Location

Nairobi, Kenya - full-time on-site position.

Reporting

This role reports directly to the CTO.

The Role

The Product Manager is responsible for the end-to-end product lifecycle, ensuring our offerings are innovative, customer-centric, and aligned with business objectives. He/She should also be a visionary leader with a track record in product strategy and planning, team leadership, and delivering high-impact solutions in health tech or related industries.

Key Responsibilities

1. Develop, plan, and execute product strategy

− Define and implement a product strategy that aligns with the company's mission and growth objectives, focusing on innovation and scalability.

2. Oversee product roadmap

− Create and manage a detailed product roadmap, ensuring alignment with business priorities and delivery timelines.

− Define success through measurable outcomes such as improved user satisfaction scores, increased user adoption, and reduced product delivery timelines.

3. Cross-functional collaboration

− Work closely with engineering, marketing, sales, and customer success teams to align product development with business goals and operational capabilities.

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Collaborate with all departments to ensure that user insights and product strategy are central to company-wide decision-making.

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Work closely with customer support teams to gather insights from end-user interactions to improve product offerings.

4. Market analysis and competitive benchmarking

− Conduct market research, user interviews, and competitive analysis to identify opportunities and guide product development decisions.

5. Customer-centric product design

− Lead the product design process, create product design standards, and ensure timely delivery of up-to-standard designs/prototypes.

− Ensure that all products meet the needs of end-users by prioritizing user experience (UX) and applying design-thinking methodologies.

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Ensure robust user feedback mechanisms are in place to continually refine and prioritize product features based on customer needs.

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Advocate for the voice of the customer in all product-related decisions.

− Drive experimentation and rapid prototyping test new ideas and adapt to emerging health tech trends.

6. Product delivery and performance

− Establish and manage KPIs to measure product success, including user adoption, revenue growth, and market share.

− Oversee product lifecycle management, from ideation to launch and post-launch optimization.

7. Stakeholder communication and alignment

− Act as the primary liaison between product teams and executive leadership, effectively communicating product vision, priorities, and progress.

8. Drive innovation

− Encourage a culture of innovation by exploring emerging technologies, new business models, and partnerships that enhance product offerings.

Required Skills and Competencies

− Exceptional attention to detail, strategic thinking, and problem-solving skills.

− Strong leadership and team-building capabilities.

− Adaptability and ability to foster a culture of continuous learning in a diverse, fast-paced environment.

− Expertise in product design, customer research, UX/UI principles, and design thinking.

− Ability to synthesize complex information into actionable insights.

− Proficiency in leading Agile teams and implementing Scrum practices to optimize product development cycles.

− Strong interpersonal and communication skills, with the ability to influence stakeholders across all levels.

− Familiarity with healthcare regulatory requirements and industry standards.

− A willingness to learn and work in a fast-paced start-up environment.

− Flexible and willing to help in other areas if need be.

How to Apply

Interested candidates should submit their resume and cover letter to by 30th September 2025. Please include "Project Manager" in the subject line of your email.

Please note that only candidates submitting a complete CV/resume and cover letter will be considered.

Applications will be reviewed on a rolling basis. Starting date is as soon as possible.

My 1Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.