3,984 Field Specialist jobs in Kenya

Company Description

Momentum Credit, founded in March 2017, specializes in providing structured working capital solutions to individuals and small and medium-sized enterprises (SMEs) in Africa. With a focus on making credit easily accessible, Momentum Credit offers a range of products such as Log Book Loans, Asset Financing, Motor Import Financing, Insurance Premium Financing, SME loans, Repair, Shariah Compliant Financing, Invoice Factoring, and Invoice Financing. Through these efforts, Momentum Credit aims to support the economic growth of the continent and the aspirations of its people.

Role Description

This is a full-time on-site role for a Field Team Leader, located in Mombasa. The Field Team Leader will be responsible for overseeing field operations, managing a team of field officers, ensuring targets are met, and maintaining relationships with clients. Responsibilities also include conducting regular field visits to monitor and support field officers, providing training and support to the team, and handling any issues that may arise in the field. Additionally, the Field Team Leader will be responsible for collecting and analyzing data to improve field operations and providing regular reports to upper management.

Qualifications

• Team management and leadership skills
• Strong communication and interpersonal skills
• Proficiency in data collection and analysis
• Excellent problem-solving skills and ability to handle field-related issues
• Experience in the financial industry is a plus
• Bachelor's degree in Finance, Business Administration, or related field (preferred but not mandatory)
• Ability to work independently and manage multiple tasks
• Flexibility to travel within Mombasa and surrounding regions as needed

Company: StreamPrime

Location: Remote (Positions available for candidates in select countries)

Job Type: Full-time

About StreamPrime

StreamPrime is revolutionising the world of entertainment. We are a premier, all-in-one digital platform offering an unparalleled collection of content to millions of subscribers globally. Our mission is to eliminate the need for multiple subscriptions by providing a single, affordable destination for all entertainment needs, including over 5 million movies and TV shows, live sports, 1 million radio stations, and 170+ live TV channels.

Job Summary

We are seeking a skilled and customer-focused Field Technician to join our team. As a StreamPrime Field Technician, you will be the hands-on expert providing on-site support to our valued customers. You will be responsible for ensuring a seamless setup and user experience, primarily on television-based devices. This role is crucial for helping customers overcome technical hurdles and unlock the full potential of their StreamPrime subscription. The ideal candidate has a solid IT background, excellent problem-solving skills, and a passion for delivering outstanding customer service.

Key Responsibilities

1. Travel to customer locations to provide on-site technical support and assistance.
2. Install and configure the StreamPrime application on a wide range of devices, with a primary focus on Android TVs, Smart TVs, and other TV-connected devices.
3. Assist customers with the installation and setup of the application on mobile devices (Android) as needed.
4. Diagnose and resolve technical issues related to software installation, account login, network connectivity, and device performance.
5. Provide clear, hands-on training to customers on how to use and navigate the StreamPrime interface, including our Smart TV interface.
6. Troubleshoot and resolve common user issues, such as billing inquiries or account access problems, in a professional and efficient manner.
7. Ensure customers have a positive and successful experience, leaving them confident in their ability to use the service.
8. Maintain a high level of professionalism and represent the StreamPrime brand positively during all customer interactions.

Required Qualifications & Skills

1. Proven experience in an IT support, field technician, or a similar hands-on technical role.
2. A strong background in IT with a good understanding of consumer electronics, especially Smart TVs and Android TV systems.
3. Proficiency in installing and configuring applications, including experience with APK files.
4. Excellent troubleshooting and diagnostic skills, with the ability to identify and solve problems logically.
5. Strong interpersonal and communication skills, with a patient and friendly demeanour.
6. Ability to explain technical concepts clearly to non-technical customers.
7. Must be self-motivated, organised, and capable of managing a schedule of on-site visits.
8. A valid driver's license and access to reliable transportation is required.

What We Offer

1. The opportunity to be a key, hands-on member of a rapidly growing global entertainment brand.
2. A dynamic role where you will directly contribute to customer satisfaction and retention.
3. All necessary tools and training to succeed in your role.

Note:
The compensation structure for this role is unique and includes performance-based incentives. Full details regarding earnings and payment arrangements will be discussed during the interview process.

Department:
Field Team

Employment Type:
Full Time

Location:
London - Central

Compensation:
£28,000 - £30,000 / year

Description
Veriflo is a fast-growing, dynamic company dedicated to delivering high-quality clean water services. We're looking for motivated and hands-on
Junior Field Technicians
to join our team and grow with us.

This is a fantastic opportunity for someone with practical experience within the clean water distribution industry who's eager to develop their career and exposure to the clean water network or for those who consider themselves as expert field technicians.

Location: Primarily in and around M25 however not limited to this area / Head Office / Client Satellite Sites

Key Responsibilities

You'll Work Closely With Our Existing Technicians, Project Managers, And Field Supervisors To Support a Wide Range Of Clean Water Operations, Including

• Support & undertake day to day activities across a multitude of our clean water services, primarily focused on providing support on asset verification, DMA validation, operability testing, trunk main isolations, logger and probe deployments providing hands on support.
• Assisting in carrying out DMA flow & pressure tests, while gaining experience in optimisation techniques to spot anomalies & finding resolutions which can ensure a safe result.
• Support delivery of chemical to chlorination
• Assist in the safe set up of sites as well as supporting fleet logistics
• Maintenance of the disinfection depots, equipment & vehicles (including stock for upcoming work)
• Using GIS plans & other reference documents to undertake onsite point of work risk assessment & comprehensive site report and submit these in a client-ready state to the Project Support Team using a smart device
• Support & report to the office-based project teams in finding solutions to issues as & when they arise, reporting & escalating where necessary

Skills, Knowledge and Expertise

Essential

• 1-2 years of practical work experience in a similar sector (construction, mechanics, engineering, plumbing, gas, telecoms etc).
• Full UK driving licence
• Comfortable using smart devices and basic IT systems

Desirable

• Clean water industry experience
• Valve operations and NRSWA Signing, Lighting & Guarding Streetworks qualified
• Knowledge of GIS tools such as ArcGIS
• A team player who communicates clearly and works well with others
• Proven track record of owning or leading tasks and activities all the way to completion
• Flexible and willing to work varied shifts, including nights when needed
• Methodical, detail-oriented, and eager to learn
• Committed to high standards of health, safety, and water quality

Why Join Us

At
Veriflo Ltd
, we specialise in professional project management and consultancy within the clean water sector. Our mission is to help clients reduce leakage and unaccounted-for water through innovative solutions and strategic planning. We work across water quality control, network operations, statutory outages, and strategic optimisation.

As a rapidly growing company, we pride ourselves on our expert team and collaborative culture. We work with industry leaders on high-profile projects such as
Thames Water Tideway
and
HS2
.

Join us to.

• Be part of a growing company with exciting national projects
• Work in a supportive, forward-thinking team
• Opportunities for career progression and professional development
• Make a real impact in the water industry

Our Package.

• From 24 days annual leave plus bank holidays and can earn an extra day of annual leave for every 3 consecutive years of service, up to 30 days (excluding bank holidays).
• Overtime pay time and a half, and enhanced night pay
• Flexible working arrangements where possible
• 4% Employer Pension Contribution
• Enhanced Sick Pay - supporting you financially when you may need it most.
• Professional Growth – We fund relevant qualifications and memberships in line with our Training and Professional Memberships Policy to support your career development.
• Team Events and Culture – Connect with colleagues at two company-wide events annually, including a Summer Team Building event and a Winter Party
• Health and Lifestyle Rewards with Benenden Health, including discounts at 3,500+ retailers, supermarkets, 24/7 GP access for you and your family, and private healthcare options.

Please note, all offers are subject to DBS checks as well as Drug and Alcohol Testing.

• Learning to troubleshoot and resolve issues with internet, voice, and data services.
• Assisting senior technicians in the installation and configuration of network hardware, including routers, modems, and switches.
• Participating in training modules covering fiber optics, coaxial cable, and wireless technologies.
• Understanding and adhering to safety protocols and best practices in all aspects of the work.
• Developing proficiency in using diagnostic tools and software to identify and fix network problems.
• Gaining knowledge of telecommunications standards and regulatory requirements.
• Shadowing experienced technicians during virtual site visits and remote support sessions.
• Contributing to team efforts by accomplishing related tasks as needed and providing feedback on training materials.
• Maintaining accurate records of work performed and service provided through our remote reporting systems.

• Install, configure, and maintain telecommunications equipment, including routers, switches, modems, and access points.
• Perform site surveys and assessments to determine optimal equipment placement and installation procedures.
• Lay, splice, and test fiber optic cables according to industry standards.
• Troubleshoot and repair network connectivity issues, diagnosing hardware and software problems.
• Conduct routine inspections and preventative maintenance on telecommunications infrastructure.
• Ensure all installations and repairs meet company standards and client requirements.
• Read and interpret technical drawings, blueprints, and schematics.
• Document all work performed, including installation details, test results, and troubleshooting steps.
• Respond to service calls and emergency repair requests in a timely manner.
• Adhere to all safety regulations and protocols while working on-site.
• Collaborate with network engineers and other technical staff to resolve complex issues.
• Provide technical support and guidance to end-users as needed.

• Diploma or certificate in Telecommunications Engineering, Electrical Engineering, Computer Networking, or a related technical field.
• Proven experience as a Telecommunications Technician or in a similar role.
• Strong understanding of networking principles, TCP/IP, LAN/WAN technologies.
• Hands-on experience with fiber optic installation and testing equipment.
• Proficiency in troubleshooting common telecommunications hardware and software issues.
• Ability to read and understand technical documentation.
• Excellent problem-solving skills and attention to detail.
• Good physical condition, with the ability to climb ladders, work in confined spaces, and lift heavy equipment when necessary.
• Valid driver's license and a clean driving record.
• Must be legally eligible to work in Kenya and willing to travel to various project sites as required.
• Ability to manage time effectively and work autonomously in a remote setup.

Department:
Field Team

Employment Type:
Apprentice

Location:
London - Central

Compensation:
£28,000 / month

Description
Veriflo Ltd specialise in professional project management and consultancy in clean water asset services. Our goal is to provide solutions for our clients by seeking leakage and unaccounted-for-water, providing resolutions and mitigation plans to ensure the network works as efficiently and effectively as possible. We provide services in water quality controls, large statutory outages, network operations, strategic optimisation and water quality.

As a rapidly growing company, we pride ourselves on recruiting the very best team and it is essential that our team are reliable, have can-do attitude and the ability to use their initiative and foresight.

Working with industry leaders nationally we also engage on large-scale engineering developments such as the Thames Water Tideway and HS2 projects.

Start your career with purpose and progression at Veriflo.
We are looking for enthusiastic, motivated individuals to join our growing team as Apprentice Field Technicians. This is a fantastic opportunity to build a hands-on career in clean water operations while gaining a nationally recognised qualification.

What Happens After the Apprenticeship?
We want you to stay and grow with us. Upon successful completion of the apprenticeship, we aim to offer all apprentices a permanent role as a Clean Water Field Technician. From there, you'll have access to continuous development opportunities through both internal mentoring and external training programmes.

Your learning won't stop at the end of the course. At Veriflo, we believe in investing in our people for the long term, helping you shape a rewarding career in a vital and expanding industry.

Next Steps
Shortlisted candidates will be invited to attend an assessment day and interview. All offers of employment are subject to satisfactory DBS and drug and alcohol testing.

Key Responsibilities

This 18-month, Level 3 Diploma in Water Process Technology is a blend of real-world experience and structured learning. You will spend 20% of your time in a formal training environment, supported by both internal and external training providers. The remaining 80% will be hands-on, working out in the field alongside experienced professionals, where you will develop practical skills and apply what you've learned.

As part of this apprenticeship, you'll get involved in major engineering and infrastructure projects, including reservoir outages and chlorination activities, which will provide you with insight into high-impact operations within the clean water sector.

Throughout the programme, you'll gain a wide range of technical and practical skills, including:

• Analysing and assessing network performance, including water pressure, flow, and leakage
• Investigating and resolving network performance issues
• Applying procedures to reduce the risk of supply interruptions
• Maintaining water networks, equipment, and systems such as pumps and control valves
• Supervising street works and ensuring safety on-site
• Using electronic location equipment to identify underground cables
• Applying hydraulic principles to diagnose faults within the network
• Planning and authorising network operations, including valve work
• Ensuring continuity of supply and maintaining water quality during network activities

You'll Also Receive Formal Training And Certification In

• National Water Hygiene (EUSR)
• Signing, Lighting and Guarding (NRSWA Unit 2)
• Valve Operations
• Safety, Health and Environmental Awareness (SHEA Water)
• Confined Space Entry
• First Aid

Skills, Knowledge and Expertise

The Ideal Candidate Will

• Be enthusiastic, hardworking, and a strong communicator
• Have a proactive mindset with a desire to learn and build a career
• Be safety-conscious with strong attention to detail
• Have comfortability working outdoors in all weather (full uniform and PPE provided)
• Ideally possess a full UK driving licence which will be required for long-term employment following qualification
• Hold GCSE Grade 4 (C) or above in Maths and English (or equivalent)
• Be able to travel around London by car or using public transport

Benefits
At Veriflo, we believe apprenticeships are just the beginning. We are committed to your growth and success, and that starts with offering the right support and benefits:

• Enhanced sick pay to support your financial wellbeing when you need you need it most.
• Health & Lifestyle Rewards Scheme with Benenden Health (including discounts at 3500+ retailers including supermarkets, 24/7 GP service for you and your family, access to private healthcare and more)
• An additional day per year earnt after three consecutive years of employment, capped at 30 days excluding bank holidays.
• 1% above national minimum for employers contribution to your auto-enrolment pension fun
• Stay away from home allowance if required
• Funding of relevant professional qualifications and memberships in line with our company Training and Professional Memberships Policy should this be desired or required for your role.
• Social events plus 2 x Companywide team meetings including Summer Team Building event and Christmas Party.
• Favorable refer a friend reward scheme

Veriflo is proud to be an equal opportunity employer. We value diversity and are committed to creating an inclusive workplace for all. If you require any adjustments to participate in the recruitment process, we are happy to accommodate.

The deadline for this role will be Friday 26th September

Key Responsibilities and Deliverables:

• 
  

  Effective management of Shelf Health

  
  


• 
  

  Update Categories Planogram

  
  


• 
  

  Planogram on Shelf

  
  


• 
  

  Process stock administration

  
  


• 
  

  Effective management of the order and returns process

  
  


• 
  

  Effective implementation of promotional activities

  
  


• 
  

  Effective implementation of In-store activation

  
  


• 
  

  Effective Team & Self-Management

  
  

 Minimum Requirements

·         Degree  in relevant field

·         3 Years’ or more experience in the FMCG Industry as a Supervisor    

·         Sound knowledge of MS office suits /Google workspace

Role Description

This is a full-time on-site role for a Field Specialist located in Singapore. The Field Specialist will be responsible for providing technical support, troubleshooting issues, and delivering training to customers. Additionally, the specialist will ensure high standards of customer service and support, while maintaining a well-documented record of all interactions and resolutions. The role also involves collaborating with various teams to gather feedback and improve services offered.

Qualifications

• Strong Analytical and Troubleshooting skills
• Excellent Communication and Customer Service skills
• Experience in delivering Training effectively
• Strong ability to work independently and manage time efficiently
• Prior experience in a technical field or customer support role is an advantage
• Bachelor's degree in a relevant field or equivalent work experience