576 Field Service Technician jobs in Kenya
Field Service Technician
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Field Service Technician
Posted today
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Job Description
Key Responsibilities:
- Install, configure, and test new equipment at customer locations.
- Diagnose and resolve mechanical, electrical, and software issues with precision and efficiency.
- Perform routine preventive maintenance to ensure equipment longevity and minimize downtime.
- Conduct on-site repairs and replacements of faulty components.
- Provide technical support and guidance to customers on equipment operation and maintenance.
- Maintain accurate service records, including detailed descriptions of work performed, parts used, and time spent.
- Adhere to all safety protocols and company procedures while on customer sites.
- Manage and maintain a stock of spare parts and tools in your service vehicle.
- Communicate effectively with the support team and customers regarding service status and resolutions.
- Participate in ongoing training to stay updated on new products and technologies.
- Assist with remote diagnostics and troubleshooting when required.
- Generate service reports and documentation as per company standards.
Qualifications:
- Technical degree or certification in a relevant field (e.g., Electrical Engineering Technology, Mechanical Engineering Technology, Industrial Maintenance).
- A minimum of 3 years of experience in field service, installation, or maintenance of industrial equipment.
- Strong understanding of mechanical and electrical systems.
- Proficiency in diagnostic tools and equipment.
- Excellent problem-solving and troubleshooting skills.
- Good communication and customer service skills.
- Ability to work independently and manage time effectively.
- Valid driver's license and a clean driving record.
- Willingness to travel within the assigned territory.
- Familiarity with remote diagnostic tools is a plus.
Field Service Technician
Posted today
Job Viewed
Job Description
Field Service Technician
Posted today
Job Viewed
Job Description
Responsibilities:
- Perform installation, configuration, and testing of mechanical and electronic systems.
- Diagnose and troubleshoot equipment malfunctions using specialized tools and diagnostic software.
- Conduct routine preventive maintenance to ensure system reliability.
- Repair or replace faulty components and parts.
- Provide on-site technical support and assistance to customers.
- Document all service activities, repairs, and parts usage accurately.
- Communicate effectively with customers regarding service issues and solutions.
- Adhere to safety protocols and company procedures during all operations.
- Manage inventory of spare parts and tools.
- Collaborate with the technical support team for complex issues.
Qualifications:
- Diploma or Certification in a relevant technical field (e.g., Electrical Engineering, Mechanical Engineering, Electronics).
- Minimum of 3 years of experience in field service or technical support.
- Proficiency in diagnosing and repairing complex machinery.
- Strong understanding of electrical, mechanical, and hydraulic systems.
- Excellent problem-solving skills and attention to detail.
- Good customer service and interpersonal skills.
- Ability to work independently and manage time effectively.
- Familiarity with diagnostic software and tools.
- Valid driver's license and a clean driving record.
- Willingness to travel within the service region as needed and participate in a hybrid work model, balancing remote administrative tasks with on-site duties.
Field Service Technician
Posted today
Job Viewed
Job Description
Field Service Technician
Posted today
Job Viewed
Job Description
Field Service Technician
Posted today
Job Viewed
Job Description
- Performing installations, diagnostics, and repairs on mechanical and electrical systems.
- Conducting preventative maintenance to ensure optimal equipment performance.
- Responding to service calls and resolving technical issues efficiently.
- Providing technical support and guidance to customers.
- Documenting all service activities and maintaining accurate records.
- Collaborating with the engineering team to provide feedback on product performance.
- Managing parts inventory and ensuring the availability of necessary tools.
- Adhering to safety protocols and company standards at all times.
- Technical diploma or equivalent experience in a relevant field.
- Proven experience as a field service technician or similar role.
- Strong knowledge of mechanical, electrical, and electronic systems.
- Proficiency in using diagnostic tools and testing equipment.
- Excellent problem-solving and troubleshooting skills.
- Strong customer service and communication abilities.
- Ability to work independently and manage time effectively.
- Willingness to travel to customer sites as needed.
- Familiarity with remote diagnostic tools is a plus.
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Field Service Technician
Posted today
Job Viewed
Job Description
Field Service Technician
Posted today
Job Viewed
Job Description
Key responsibilities include:
- Performing routine maintenance and diagnostic checks on machinery and equipment.
- Troubleshooting and repairing mechanical, electrical, and hydraulic issues.
- Installing new equipment and ensuring proper functionality.
- Providing technical support and training to customers on equipment operation and maintenance.
- Responding to service calls and resolving customer issues efficiently.
- Reading and interpreting technical manuals, blueprints, and schematics.
- Ordering and managing spare parts inventory.
- Documenting all service activities, including repairs performed and parts used.
- Adhering to safety protocols and maintaining a clean and organized work environment.
- Communicating effectively with customers and internal support teams.
- Managing service schedules and travel arrangements.
- Providing feedback to the engineering team on product performance and potential improvements.
- Ensuring customer satisfaction through timely and high-quality service.
- Participating in training sessions to stay updated on product knowledge and technical skills.
- Maintaining company vehicle and tools in good working order.
The ideal candidate will have a diploma or degree in a relevant technical field (e.g., Mechanical Engineering Technology, Electrical Engineering Technology) or equivalent practical experience. A minimum of 3 years of experience in a field service or maintenance technician role is required. Strong mechanical, electrical, and diagnostic skills are essential. Proficiency in reading technical drawings and schematics is necessary. Excellent customer service, communication, and problem-solving abilities are a must. The ability to work independently, manage time effectively, and prioritize tasks is crucial. A valid driver's license and a clean driving record are required. Familiarity with diagnostic tools and test equipment is advantageous. If you are a hands-on technician with a commitment to quality service and customer satisfaction, this role offers a dynamic and challenging opportunity.
Field Service Technician
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Perform installation, commissioning, and routine maintenance of industrial equipment at client sites.
- Diagnose and troubleshoot mechanical, electrical, and control system issues for complex machinery.
- Conduct repairs and replacements of faulty components, ensuring minimal downtime.
- Provide technical support and guidance to customers on equipment operation and maintenance.
- Interpret technical manuals, schematics, and diagnostic data to resolve issues.
- Adhere to all safety regulations, company policies, and customer site requirements.
- Maintain accurate service reports, including work performed, parts used, and time spent.
- Manage inventory of spare parts and tools for efficient service delivery.
- Collaborate with remote engineering and support teams to resolve complex technical problems.
- Identify opportunities for equipment upgrades and enhancements to improve performance.
Qualifications:
- Technical degree or certification in a relevant field (e.g., Mechanical Engineering Technology, Electrical Engineering, Industrial Maintenance).
- Minimum of 3-5 years of experience as a Field Service Technician or in a similar technical role.
- Proven ability to diagnose and repair complex mechanical, electrical, and electronic systems.
- Proficiency in reading and interpreting technical manuals, blueprints, and schematics.
- Strong understanding of industrial control systems and automation technologies.
- Excellent problem-solving, analytical, and troubleshooting skills.
- Effective customer service and communication skills.
- Ability to work independently, manage time effectively, and travel to customer locations as required.
- Possession of a valid driver's license and a clean driving record.
- Commitment to safety standards and procedures.
This position, while requiring field presence on occasion, is managed and coordinated through a remote structure, offering flexibility in administrative tasks and support. If you are a dedicated Field Service Technician looking for a dynamic role with a leading industrial equipment provider, we encourage you to apply.