881 Senior Technician jobs in Kenya
Lead Field Service Technician & Technical Support Specialist
01001 Ngong
KES180000 Annually
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and customer-focused Lead Field Service Technician & Technical Support Specialist to join their fully remote technical operations team. This role involves providing expert on-site and remote support for complex equipment and systems. You will be responsible for diagnosing and resolving technical issues, performing installations and maintenance, and ensuring optimal performance of client assets. The ideal candidate possesses extensive hands-on technical experience, strong troubleshooting abilities, and exceptional communication skills to guide clients through technical challenges. This is a fully remote position, requiring self-motivation and the ability to manage your time effectively while travelling to client sites as needed.
Key Responsibilities:
Key Responsibilities:
- Provide expert technical support and troubleshooting for hardware and software issues.
- Perform installations, repairs, and preventative maintenance on complex equipment.
- Diagnose technical problems and implement effective solutions in a timely manner.
- Guide customers through step-by-step solutions to technical problems remotely and on-site.
- Maintain detailed records of service calls, including issues, resolutions, and parts used.
- Develop and deliver technical training to customers and junior technicians.
- Identify opportunities for product or service improvements based on customer feedback.
- Manage inventory of spare parts and tools required for service operations.
- Ensure compliance with all safety protocols and company policies.
- Collaborate with engineering and product teams to resolve complex technical challenges.
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0
Field Service Technician
01000 Makongeni
KES1800000 Annually
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Posted today
Job Viewed
Job Description
Our client is seeking a dedicated and skilled Field Service Technician to join their team in Thika, Kiambu, KE . This role is critical for ensuring the optimal performance and maintenance of our specialized equipment at client sites. As a Field Service Technician, you will be responsible for installing, diagnosing, repairing, and maintaining a wide range of mechanical and electrical systems. This position requires a strong technical aptitude, excellent problem-solving skills, and a commitment to delivering exceptional service. You will travel to customer locations to provide on-site support, troubleshoot complex issues, and perform preventative maintenance to minimize downtime. Key responsibilities include conducting routine inspections, performing repairs and replacements of faulty components, calibrating equipment, and ensuring all work is completed safely and efficiently. You will also be responsible for documenting service activities, reporting on equipment status, and providing feedback to the engineering team. The ideal candidate will have a background in mechanical or electrical engineering, or a related technical field, with hands-on experience in diagnosing and repairing complex machinery. Proficiency with diagnostic tools, testing equipment, and an understanding of schematics and technical manuals are essential. Strong communication and interpersonal skills are required to interact effectively with clients and team members. A valid driver's license and willingness to travel regularly within the assigned territory are mandatory. This is an excellent opportunity to join a leading company, work with advanced technology, and play a vital role in maintaining our operational excellence.
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1
Field Service Technician
60100 Embu, Eastern
KES30000 Monthly
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking a skilled and reliable Field Service Technician to provide on-site installation, maintenance, and repair services for specialized equipment. This role offers a hybrid work arrangement, requiring a blend of on-site client visits and remote support or administrative tasks. The ideal candidate will have a strong mechanical and electrical aptitude, excellent problem-solving skills, and a commitment to delivering exceptional customer service. You will be responsible for diagnosing technical issues, performing routine maintenance, and ensuring the optimal performance of equipment at client locations. Key responsibilities will include:
- Performing installation, commissioning, and calibration of new equipment at customer sites.
- Conducting routine preventative maintenance and inspections to ensure equipment reliability.
- Diagnosing and troubleshooting mechanical, electrical, and software issues with equipment.
- Performing timely and effective repairs to minimize downtime and ensure customer satisfaction.
- Providing technical support and guidance to customers on equipment operation and maintenance.
- Completing service reports and documenting all work performed accurately and promptly.
- Maintaining an inventory of spare parts and tools, ensuring adequate stock levels.
- Adhering to all company safety policies and procedures, as well as client site safety regulations.
- Communicating effectively with customers, internal support teams, and management.
- Participating in ongoing training to stay up-to-date with product knowledge and technical advancements.
- Managing your schedule effectively to meet service commitments.
- Identifying opportunities for upselling services or new equipment during client visits.
- Contributing to the improvement of service procedures and documentation.
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2
Field Service Technician
10200 Tuwan
KES80000 Monthly
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking a highly skilled and reliable Field Service Technician to join their fully remote operations team. This role involves providing essential installation, maintenance, and repair services for our specialized equipment across various client sites. While the role requires physical presence at client locations for service delivery, the coordination, scheduling, and administrative aspects are managed remotely. You will be responsible for ensuring optimal performance and longevity of installed systems through expert technical support. The ideal candidate is a self-starter with strong diagnostic skills and a commitment to customer satisfaction. Key responsibilities include:
Candidates should possess a Diploma or equivalent qualification in Electrical Engineering, Mechanical Engineering, or a related technical field. A proven track record of at least 3 years in field service, installation, or maintenance of technical equipment is required. Strong diagnostic and problem-solving skills are essential. Excellent interpersonal and communication skills are necessary to interact effectively with clients. The ability to work independently, manage travel schedules efficiently, and maintain detailed records is crucial. Familiarity with reading technical drawings and schematics is a must. A valid driver's license and a clean driving record are required for on-site visits. This role offers the flexibility of remote coordination while requiring travel to perform essential on-site services.
- Performing on-site installations, maintenance, and repairs of equipment according to technical specifications and client requirements.
- Diagnosing and troubleshooting technical issues effectively and efficiently.
- Conducting routine preventive maintenance to minimize downtime.
- Responding promptly to service calls and resolving client issues.
- Providing technical support and guidance to clients on equipment operation and maintenance.
- Documenting all service activities, including repairs, maintenance, and parts used.
- Maintaining an inventory of spare parts and tools required for service calls.
- Adhering to all safety regulations and company procedures during on-site visits.
- Collaborating with the remote support team to resolve complex technical problems.
- Ensuring client satisfaction with all services provided.
- Completing service reports and submitting them in a timely manner.
- Staying updated on product knowledge and technical advancements.
Candidates should possess a Diploma or equivalent qualification in Electrical Engineering, Mechanical Engineering, or a related technical field. A proven track record of at least 3 years in field service, installation, or maintenance of technical equipment is required. Strong diagnostic and problem-solving skills are essential. Excellent interpersonal and communication skills are necessary to interact effectively with clients. The ability to work independently, manage travel schedules efficiently, and maintain detailed records is crucial. Familiarity with reading technical drawings and schematics is a must. A valid driver's license and a clean driving record are required for on-site visits. This role offers the flexibility of remote coordination while requiring travel to perform essential on-site services.
This advertiser has chosen not to accept applicants from your region.
3
Field Service Technician
01000 Makongeni
KES55000 Monthly
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking a skilled and reliable Field Service Technician to join their remote team, serving clients across the Thika region. This role involves providing on-site installation, maintenance, and repair services for a range of specialized equipment. The ideal candidate will possess a strong technical aptitude, excellent problem-solving skills, and a commitment to delivering exceptional customer service. You will be responsible for diagnosing technical issues, performing complex repairs, and ensuring all services are completed to the highest standards. Key responsibilities include performing routine preventative maintenance, responding to emergency service calls, and educating customers on the proper use and care of their equipment. You will manage your own schedule, maintain an inventory of spare parts, and document all service activities accurately. This fully remote position requires the ability to work independently, manage time effectively, and travel to customer locations as needed. A strong understanding of mechanical, electrical, and electronic systems is essential. Proficiency with diagnostic tools and testing equipment is required. Certifications in relevant fields or specific product lines are highly desirable. Our client offers a competitive compensation package, comprehensive training, and opportunities for career advancement. This is an exciting opportunity to be part of a growing company and contribute to maintaining critical infrastructure and services for our valued clients. You will be an integral part of our commitment to excellence in installation and maintenance services.
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4
Field Service Technician
70100 Abothuguchi West
KES55000 Monthly
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking a skilled and reliable Field Service Technician to join their growing installation and maintenance team. This role involves providing on-site technical support, installation, and repair services for a range of sophisticated equipment. You will be responsible for diagnosing and troubleshooting complex technical issues, performing routine maintenance, and ensuring that all installations meet stringent quality standards. The ideal candidate will possess a strong mechanical and electrical aptitude, with proven experience in servicing industrial or commercial machinery. Excellent problem-solving skills and the ability to work independently at client locations are essential. You will maintain detailed service reports, manage inventory of spare parts, and communicate effectively with clients to provide clear explanations of technical issues and resolutions. This position requires a commitment to safety protocols and a customer-centric approach. Travel will be a significant component of this role, with potential for overnight stays. While the core of the work is field-based, there may be opportunities for remote support and administrative tasks during downtime. A strong understanding of diagnostic tools and testing equipment is necessary. The successful candidate will be adept at reading technical diagrams and schematics, and comfortable working in various site conditions. Opportunities for professional development and training on new technologies will be provided. You will be the face of our client's service department, ensuring customer satisfaction through high-quality technical execution and professional conduct. A technical diploma or certification in a relevant field (e.g., Electrical Engineering, Mechanical Engineering, Industrial Technology) is required. A minimum of 3 years of experience in a similar field service role is essential.
This advertiser has chosen not to accept applicants from your region.
5
Field Service Technician
00100 Abothuguchi West
KES90000 Monthly
WhatJobs
Posted 1 day ago
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Job Description
Our client is seeking a skilled and experienced Field Service Technician to join their remote team, providing essential installation, maintenance, and repair services. While the role is remote in terms of administration and scheduling, it requires on-site presence at client locations within the **Nairobi, Nairobi, KE** region and surrounding areas. You will be responsible for installing, troubleshooting, and repairing complex equipment and systems, ensuring optimal performance and client satisfaction. The ideal candidate will possess a strong technical aptitude, excellent diagnostic skills, and the ability to work independently with minimal supervision. You will be expected to adhere to strict safety protocols and provide clear, concise reports on service calls. This role demands a proactive approach to identifying potential issues before they arise and implementing preventative maintenance measures. A deep understanding of mechanical, electrical, or electronic systems relevant to our client's products is crucial. Travel to customer sites will be a significant part of this role, requiring a reliable mode of transportation and flexibility in scheduling. As part of a remote team, excellent communication skills are vital for coordinating with dispatch, management, and clients. Proficiency with diagnostic tools and equipment is essential. We are looking for a problem-solver who takes pride in their work and is committed to delivering high-quality technical solutions. You will be the face of our client on-site, requiring a professional demeanor and strong customer service skills. This is an excellent opportunity to leverage your technical expertise in a flexible, remote-supported environment while directly impacting client operations. Responsibilities include:
- Installing, configuring, and commissioning equipment at client sites.
- Performing routine maintenance and inspections.
- Diagnosing and troubleshooting equipment malfunctions.
- Repairing or replacing faulty components.
- Conducting system tests to ensure proper functionality.
- Providing technical guidance and support to clients.
- Documenting all service activities and findings.
- Adhering to all safety regulations and company policies.
- Maintaining inventory of parts and tools.
- Communicating effectively with the operations and dispatch teams.
- Technical degree or certification in a relevant field (e.g., Electronics, Mechanical Engineering, IT).
- Minimum of 3 years of experience as a Field Service Technician or similar role.
- Proven ability to troubleshoot and repair complex systems.
- Strong understanding of diagnostic tools and equipment.
- Excellent mechanical and electrical aptitude.
- Valid driver's license and a clean driving record.
- Ability to work independently and manage time effectively.
- Strong communication and customer service skills.
- Willingness to travel within the designated service area.
This advertiser has chosen not to accept applicants from your region.
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6
Field Service Technician
80100 Nairobi, Nairobi
KES80000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking a reliable and skilled Field Service Technician to join their dynamic team. This role involves providing on-site installation, maintenance, and repair services for specialized equipment. You will be responsible for diagnosing technical issues, performing routine maintenance, troubleshooting complex problems, and ensuring optimal equipment performance. A strong understanding of mechanical, electrical, and electronic systems is essential, depending on the specific equipment. Experience with diagnostic tools, test equipment, and reading technical schematics is required. The ideal candidate will possess excellent problem-solving skills, attention to detail, and the ability to work independently with minimal supervision. Customer service skills are paramount, as you will be interacting directly with clients on-site. This position requires flexibility to travel to various client locations within the designated service area. While the role involves significant on-site work, there will be opportunities for remote collaboration with the support team for complex diagnostics and knowledge sharing, making this a hybrid role. You will be responsible for managing your schedule effectively and documenting service activities accurately. This is an excellent opportunity to apply your technical expertise to challenging field service operations and contribute to the seamless functioning of our client's equipment. You will be instrumental in ensuring customer satisfaction through prompt and effective service delivery. Adherence to safety protocols and company procedures is mandatory. The role's primary service region includes **Mombasa, Mombasa, KE**, with potential travel to surrounding areas. Proactive communication with dispatch and clients regarding service status is expected. You will be empowered to make critical on-site decisions to resolve issues efficiently.
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7
Field Service Technician
00200 Ngong
KES180000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking a dedicated and skilled Field Service Technician to join their growing team, supporting installation and maintenance operations. This role offers a hybrid work arrangement, balancing on-site responsibilities with remote administrative tasks. The ideal candidate will be proficient in troubleshooting, diagnosing, and repairing complex machinery and systems, ensuring optimal performance and client satisfaction. You will be responsible for performing scheduled maintenance, conducting preventative checks, and responding to service calls efficiently. This position requires a strong mechanical and electrical aptitude, excellent problem-solving skills, and the ability to work independently while adhering to strict safety protocols. You will be expected to maintain detailed service reports, manage parts inventory, and communicate effectively with both clients and the internal support team. The ability to interpret technical manuals and schematics is essential. A commitment to providing exceptional customer service and a proactive approach to identifying potential issues are key to success in this role. This is a hands-on position that requires flexibility and a willingness to travel to various client sites as needed. You will be an integral part of a team focused on delivering reliable and efficient service, ensuring minimal downtime for our clients' critical equipment. Opportunities for professional development and learning new technologies will be provided.
Responsibilities:
Responsibilities:
- Perform installation, maintenance, and repair of industrial equipment.
- Diagnose and troubleshoot mechanical, electrical, and hydraulic issues.
- Conduct preventative maintenance tasks according to service schedules.
- Respond promptly and effectively to service requests and emergency calls.
- Interpret technical manuals, blueprints, and schematics to guide repair efforts.
- Document all service activities, including parts used and labor hours, in the company's system.
- Maintain a clean and organized service vehicle and work area.
- Adhere to all safety regulations and company policies.
- Provide technical support and guidance to clients on equipment operation and maintenance.
- Collaborate with internal teams to resolve complex technical challenges.
- High school diploma or equivalent; technical certifications in mechanics, electronics, or a related field are highly desirable.
- Minimum of 3 years of experience in field service, maintenance, or repair of complex machinery.
- Strong understanding of mechanical, electrical, and hydraulic systems.
- Proficiency in using diagnostic tools and testing equipment.
- Excellent problem-solving and analytical skills.
- Ability to work independently and manage time effectively.
- Good communication and customer service skills.
- Willingness to travel to client sites as required and work flexible hours.
- Valid driver's license and a clean driving record.
This advertiser has chosen not to accept applicants from your region.
8
Field Service Technician
00200 Ngong
KES2500 Daily
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a leading provider of specialized industrial equipment, is looking for a skilled and dependable Field Service Technician to join their team. This role involves a hybrid work model, requiring on-site presence for installations, maintenance, and repairs, with potential for remote technical support or reporting. The technician will be responsible for diagnosing, troubleshooting, and repairing complex machinery and systems at client locations. This position demands strong mechanical and electrical aptitude, excellent problem-solving skills, and a commitment to providing outstanding customer service. You will be the face of our client on-site, ensuring customer satisfaction and the optimal performance of their equipment.
Key responsibilities include:
Key responsibilities include:
- Performing scheduled preventative maintenance on industrial equipment to ensure optimal performance and longevity.
- Diagnosing and troubleshooting mechanical, electrical, and software issues with complex machinery.
- Repairing and replacing faulty components, ensuring all work is performed to the highest standards.
- Installing and commissioning new equipment at client sites, providing initial setup and testing.
- Providing technical support and training to customers on equipment operation and maintenance.
- Maintaining accurate service records, documenting all repairs, parts used, and time spent.
- Communicating effectively with customers, providing updates on service status and expected completion times.
- Adhering to all company safety policies and procedures, ensuring a safe working environment.
- Managing inventory of spare parts and tools required for service calls.
- Collaborating with the engineering and support teams to resolve complex technical issues.
- Traveling to customer sites as required to perform installations, maintenance, and repairs.
This advertiser has chosen not to accept applicants from your region.
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