4,090 Community Support jobs in Kenya

New hires are eligible for a $1,500 sign-on bonus
Position Summary
To provide assistance to people receiving services throughout all aspects of their lives across educational, residential and community environments. Provides support for activities of daily living (ADL's) including personal care. Promote choice and independence while providing protective oversight. Demonstrate compliance with all Springbrook policies and State regulations to ensure safe and smooth operation when attending the Day Service of their choice, Community and Residential programs.

Primary Duties And Responsibilities

• Be a good role model for the people you support in all situations and settings
• Be an advocate for the people you support in all situations and settings
• Be punctual and dependable; Regular staff attendance is vital for the people we support
• In partnership with the people you support, observe, discuss, and help assess their strengths and opportunities to help develop their personal goals and plans
• Support and encourage people as they make choices about the goals they want to pursue, the activities they wish to participate in, and how they want to live their life
• Specific tasks ranging from performing intensive personal care needs (i.e., showering, using the restroom) to supervising people while they perform those tasks will depend on the abilities of the people whom you support and their level of need.
• Support and encourage people to find meaningful and fun ways to spend their time and make friends outside the Springbrook community. This may include, but is not limited to, attendance at spiritual activities, various recreational activities (such as swimming), and attending family functions for the people or person you support
• Follow all written plans, learning materials, and goals
• Collect required data
• Complete required billing documentation for supports and services provided
• Obtain and maintain all applicable training, certifications, and knowledge of policies and procedures
• Ensure safe and clean environments, including grounds and vehicles, for the people we support
• Attend team meetings and 1:1 meetings with supervisor
• All other duties as assigned

Qualifications, Skills And Knowledge Requirements

• High school diploma or GED required; Associate's degree preferred
• Experience working with people with developmental disabilities is preferred
• Must be able to work a flexible schedule, including mandatory overtime as necessary. Will be reassigned to other locations based on business needs
• Duties require professional verbal and written communication skills
• Proficiency in or knowledge of various computer software and e-mail applications, especially Microsoft Excel, Outlook, and Word; aptitude for learning other computer software as necessary.
• Must be able to lift 50 lbs. independently and assist in lifting weights exceeding 50 lbs.
• Meet the requirements to drive Springbrook vehicles as required
• Valid Driver's License required
• Be able to perform all physical interventions

Springbrook is an equal opportunity employer. It is the policy of Springbrook to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, creed, gender, marital status, sexual orientation, national origin or citizenship, age, genetic predisposition or carrier status, gender identity or expression, disability, military or veteran status, sexual or reproductive health decisions, traits historically associated with race and/or any other status or characteristic protected by law.

• Develop and implement strategic plans for community outreach and social care programs.
• Manage and supervise a team of remote social workers and community support staff, providing guidance and performance feedback.
• Oversee the delivery of support services to individuals and families in need, ensuring adherence to best practices and ethical standards.
• Develop partnerships with local organizations, government agencies, and other stakeholders to enhance service delivery.
• Monitor program effectiveness, collect data, and generate reports on outcomes and impact.
• Ensure compliance with relevant social care policies, procedures, and regulations.
• Develop and facilitate training programs for staff and community members.
• Manage program budgets and resources effectively.
• Respond to crisis situations and provide appropriate intervention and support.
• Promote community well-being and advocate for the needs of service users.

• Bachelor's or Master's degree in Social Work, Psychology, Sociology, or a related field.
• Significant experience in community development, social care, or non-profit management.
• Proven experience in managing teams, preferably in a remote setting.
• Strong understanding of social welfare systems, community needs, and relevant legislation.
• Excellent communication, interpersonal, and leadership skills.
• Proficiency in using digital collaboration tools, case management software, and virtual meeting platforms.
• Strong organizational and project management abilities.
• Demonstrated ability to build relationships and foster collaboration with diverse stakeholders.
• Crisis intervention and problem-solving skills.
• Commitment to social justice and serving vulnerable populations.

• Developing and implementing strategies to engage and support remote communities.
• Facilitating online discussions, forums, and support groups, ensuring a safe and inclusive environment.
• Providing responsive and empathetic support to individuals facing social challenges.
• Connecting community members with relevant resources, services, and opportunities.
• Organizing and promoting virtual events, workshops, and webinars aimed at community empowerment.
• Gathering feedback from community members to inform program development and improvements.
• Collaborating with internal teams to coordinate outreach and support efforts.
• Monitoring online platforms for community needs and emerging issues.
• Documenting support interactions and community engagement activities.
• Advocating for community needs within the organization and with external partners.

• Responding to inquiries from community members via phone, email, and chat in a timely and empathetic manner.
• Assessing the needs of individuals and connecting them with appropriate social services, resources, and support networks.
• Providing information and guidance on available programs, eligibility criteria, and application processes.
• Maintaining accurate and confidential records of client interactions and service provision.
• Developing and distributing informational materials to raise awareness about community resources.
• Collaborating with partner organizations, social workers, and community leaders to coordinate support efforts.
• Facilitating online support groups and community engagement activities.
• Advocating for the needs of community members within the organization and with external agencies.
• Identifying emerging community needs and suggesting program enhancements.
• Ensuring adherence to ethical guidelines and confidentiality protocols.