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Position:
Stores Coordinator

Location:
Nairobi, Kenya

Department:
Stores

Job Overview:

We are looking for a detail oriented and organized Stores Coordinator to manage the day to day operations of our store and inventory system. The ideal candidate will ensure accurate stock levels, timely issuance of materials and efficient coordination between departments to support smooth operations.

Key Responsibilities

1.   Manage the receipt, storage and issuance of all incoming goods and materials for the company. Monitor inventory to maintain adequate supply of items.

2.   Conduct regular physical inventory counts and reconcile with stock records to ensure accuracy. Identify and report discrepancies, damages or expired items immediately.

3.   Implement and maintain a proper labelling and shelving system for efficient storage and retrieval.

4.   Inspect incoming deliveries against purchase orders and delivery notes for quantity, quality and accuracy.

5.   Issue materials and supplies to authorized personnel from various departments upon approved requisitions.

6.   Implement First In, First Out (FIFO) principles especially for perishable goods, to minimize spoilage and waste.

7.   Monitor stock levels to prevent stock outs and overstocking, initiating reorder processes as needed.

8.   Ensure the stores area is always clean, well-organized, secure and adheres to health and safety standards.

9.   Safely handle and store hazardous materials if any according to regulations.

10. Prepare regular stock reports including consumption rates, low stock alerts and expiry dates. Maintain appropriate records and prepare reports on various stores' activities as directed.

11. Ensure all stores' activities comply with the company's policies, procedures and ethical guidelines.

12. Assist in processing supplier invoices and liase with the finance department for timely payments. Generate Goods Received Notes (GRN) for all incoming supplies.

13. Coordinate and participate in the physical inventory of warehouse items, compiling inventory records and preparing reports, as needed, and organizing surplus property storage.

14. Compile order requests from various sources, ensuring compliance with specifications and determine the type and quantity of items to order.

15. Prepare purchase order requests and notify the purchasing team of order specifications.

16. Compile and complete inventory, ordering and receiving records and reviews reports for correctness.

17. Evaluate performance of materials ordered to ensure purchasing the most economical and durable products.

18. Direct and oversee the work of stores workers.

19. Assists supervisor in planning, assigning, and reviewing the work of warehouse workers, prioritizing the delivery schedule.

20. Assist in evaluating employee performance and provide input on performance appraisal.

21. Assess training needs of staff and assist supervisors in providing appropriate instruction and in providing initial orientation to new employees.

22. Assume responsibility for managing warehouse operations in the absence of the supervisor or assist in various aspects of the store management activities as directed.

23. Receive and log incoming freight shipments, including retrieving freight from other locations. Verify freight against invoice and purchase order, reporting any discrepancies.

24. Use loading and unloading equipment to store items in the warehouse, stock shelves and retrieve items from storage according to requests.

25. Fills orders from stock, rotates stock and delivers items to designated location according to schedule.

26. Obtains signature or receipt of items and complete necessary inventory records.

Skills & Competencies

·   Diploma in Supply Chain Management, Stores Management, Business.

·   Professional certification (KISM,CIPS Level 1 or 2) is a strong advantage.

·   Minimum of 2-3yrs of progressive experience in procurement and stores management preferably in a manufacturing environment.

·   Demonstrate experience with inventory management systems (manual/digital)

·   Exceptional organizational skills with meticulous attention to detail and accuracy in record keeping and inventory management.

·   Strong knowledge of stores operations and inventory management

·   Excellent organizational and multitasking abilities

·   Detail-oriented with a focus on accuracy in inventory management

·   Ability to work in a fast-paced environment and adapt to changing priorities

If you are passionate about Stores management and looking to make an impact in a growing organization, apply today

We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, gender, age, disability, or any other protected status."

Application Instructions
:

Interested and qualified candidates are invited to submit their cover letter and detailed CV to 

 clearly stating the job you are applying for in the Email subject not later than 
15
th
September 2025

Company Description

Town Team has been redefining men's fashion since 1998 with a bold passion for creativity and self-expression. We inspire the modern man to explore beyond the ordinary and express his unique style. Our evolving collections for men and kids offer contemporary trends that push fashion boundaries. Committed to staying ahead of the curve, we strive to inspire individuality and curiosity.

Role Description

This is a full-time, on-site role located in Nairobi County, Kenya. The Shop Manager will be responsible for overseeing daily store operations, managing staff, ensuring exceptional customer service, and maintaining store standards. Other duties include monitoring inventory, driving sales performance, executing marketing strategies, and resolving customer queries and complaints promptly.

Qualifications

• Store Management and Operations Management skills
• Strong Customer Service and Customer Experience abilities
• Excellent Communication skills
• Ability to lead and motivate a team effectively
• Flexibility and multitasking capabilities
• Previous experience in retail is beneficial
• Bachelor's degree in Business, Management, or related field is preferred

*Job Purpose / Mission *
As the Service Centre Manager, you will oversee the operations of 56 Area Administrators across multiple locations, ensuring that all service centers deliver outstanding customer experiences, maintain operational excellence, and comply with ENGIE's standards and local regulations.

This hybrid role combines
field leadership
(coaching, audits, customer engagement) with
administrative oversight
(reporting, compliance, and data-driven performance management). You will be responsible for ensuring consistent service delivery, robust inventory control, team development, and effective customer engagement strategies.

*Key Responsibilities
Leadership & Team Development *

• Lead, mentor, and support 56 Area Administrators through regular site visits, virtual check-ins, and structured performance reviews.
• Build capacity through on-site coaching, remote training programs, and workshops.
• Develop and monitor performance metrics, ensuring alignment with customer satisfaction and inventory management goals.

*Service Centre Operations Management *

• Ensure centers operate efficiently and in line with ENGIE brand standards and local regulations.
• Conduct site visits to assess readiness, compliance, and customer engagement.
• Oversee daily operational protocols (opening/closing, safety compliance, customer-friendly environments).

*Inventory & Stock Control *

• Ensure accurate and timely physical stock counts and reconciliations (daily, weekly, monthly).
• Monitor inventory using Tally and reporting tools, ensuring FIFO principles are consistently applied.
• Identify discrepancies, implement corrective actions, and provide training on stock management systems.

*Customer Experience & Engagement *

• Champion a customer-first culture by ensuring staff deliver excellent product knowledge, support, and after-sales service.
• Facilitate promotional activities, product demos, and local outreach initiatives.
• Collect customer feedback through both field interactions and system reports; escalate systemic issues.

*Compliance & Safety *

• Enforce adherence to health, safety, and environmental (HSE) standards, including motorbike and PPE usage.
• Maintain up-to-date regulatory documentation, licenses, and compliance records both at centers and centrally.
• Conduct audits and ensure corrective actions are implemented.

*Reporting & Documentation *

• Consolidate and analyze operational and customer data across centers, generating actionable insights.
• Prepare monthly and quarterly reports on performance, financials, compliance, and customer satisfaction.
• Oversee budget control, expense tracking, and accurate financial reporting.

*Ideal Candidate Profile *

• Strong leadership skills with experience managing large, multi-location teams.
• Balance of field presence (hands-on, customer-facing, problem-solving) and administrative excellence (data-driven reporting, compliance, systems oversight).
• Skilled in motivating diverse teams, resolving conflicts, and driving customer excellence.
• Strong analytical, organizational, and reporting skills with proficiency in inventory systems (Tally), MS Office, and dashboards.
• Comfortable with frequent travel and equally effective in office-based oversight.

*Qualifications & Experience *

• Bachelor's degree in Business Administration, Operations Management, Customer Experience, or related field.
• 3+ years of experience in service center management, operations, or similar roles, preferably in the energy or retail sector.
• Proven track record of improving customer experience, operational efficiency, and compliance.
• Languages: English and Kiswahili (required).

Business Unit: Supply & Energy Management

Division: ENGIE Energy Access

Legal Entity: Engie Mobisol Kenya Limited

Professional Experience: Junior (experience <3 years)

Education Level: Bachelor's Degree

• Manage and optimize product listings on various e-commerce marketplaces.
• Monitor and maintain accurate inventory levels across all channels.
• Process orders efficiently and coordinate with fulfillment and shipping partners.
• Analyze sales data and identify trends to drive revenue growth.
• Respond to customer inquiries and manage product reviews and feedback.
• Implement strategies to improve conversion rates and customer satisfaction.
• Stay updated on marketplace policies and e-commerce best practices.
• Collaborate with marketing teams on promotional activities.

• Bachelor's degree in Business, Marketing, or a related field, or equivalent experience.
• 3+ years of experience in e-commerce operations and marketplace management.
• Proven success in managing product listings and optimizing sales performance on platforms like Jumia, Kilimall, etc.
• Familiarity with order management systems and e-commerce analytics tools.
• Strong understanding of SEO principles for e-commerce.
• Excellent organizational, problem-solving, and communication skills.
• Ability to work independently and manage tasks effectively in a remote setting.

The Logistics and Stores Coordinator will optimize inventory control and ensure that the logistics functions contribute to the overall efficiency of the organization. The role supports smooth daily operations, minimizes operational disruptions, and ensures that the right items are in place at the right time, contributing to operational success.

The ideal candidate will be responsible for coordinating vehicle logistics, store management, courier support, and the coordination of maintenance of office equipment for the AGRA headquarters Office in Nairobi. The role oversees the receipt, storage, and dispatch of goods, maintaining accurate stock levels and ensuring the logistics operations run smoothly. The role is also responsible for managing staff parking services in liaison with the office building management.

Key Duties and Responsibilities:

• Coordinate transport requests from staff for both taxi and car hire requests and ensure necessary approvals and compliance as per AGRA policy.
• Verify AGRA car hire fleet recommendation based on the service level agreement.
• Action field logistic requests as per program requisitions provided.
• Plan and inform program teams on security field logistics route planning as per programme itinerary.
• Coordinate office courier services as per vendor Service Level Agreements.
• Provide office messenger services for internal stakeholders.
• Liaise with suppliers, vendors, and internal teams to ensure timely and cost-effective delivery of required inventory.
• Raise requisitions and follow up on required approvals on the Oracle system.
• Receive purchases and inspect to ensure that they meet the quality standards, record store receipts, and issue inventory as per store inventory guidelines.
• Reconcile inventory records through monthly and annual stock takes and submit monthly/quarterly inventory reports to the Senior Administration Officer.
• Ensure correct storage of goods per the occupational safety and health regulations.
• Confirm all assets for asset tagging.
• Review the accuracy of the inventory database and records.
• Track asset movement and oversee proper documentation on the filing of asset movement forms.
• Confirm equipment is in working order in accordance with the daily pre-start safety checks.
• Coordinate with service providers and ensure the servicing of office equipment as per annual service plans.
• Ensure invoice confirmation for both goods and services against contracts and framework contracts is in place.
• Verify equipment and consumables invoices against stocks/inventory received.
• Consult with various Units to understand their logistics and store requirements for efficient planning.
• Manage AGRA office/ staff parking by ensuring that slots assigned to AGRA are available when needed and staff have the required passes to access the car park.
• Escalate any security concerns raised by premise management as far as access to parking services is concerned.
• Conduct security clearance for AGRA assets for both off-site offices and courier purposes.
• Sequence the loading and offloading of the vehicle.

Key Qualifications and Experience Required:

• A minimum of a Diploma in Business Administration, inventory, or store management, or equivalent from a recognized Institution.
• Experience in logistics, supply chain, or warehouse management will be an added advantage.
• Experience in route planning and working with third-party logistics service providers.
• Training in logistics/fleet/health/inventory management.
• Ability to work independently in a diverse environment.
• Proficiency in computer use and other office operations systems.
• Familiarity with working for non-profit organizations or public enterprises.
• Demonstrates a strong understanding and direct experience in logistics and inventory management processes, including the ability to efficiently coordinate the movement, storage, and tracking of goods and supplies.
• Demonstrates the ability to conduct specialized training in health, logistics, or inventory management.
• Possess strong organizational abilities to manage multiple tasks and deadlines.
• Must have a good understanding of safety regulations related to warehousing and logistics.
• Ability to maintain accurate records and documents related to stores and logistics.
• A valid driver's license is required for this role.

If you believe you are the right candidate for this position, kindly submit your application with a detailed CV (including your e-mail and telephone contacts) to Please quote the job reference number
LSC/OPS/09/2025
in the subject line of the application e-mail.

Applications must be received on or before 19th September 2025. Only shortlisted candidates will be contacted.

For more information on the AGRA, visit

AGRA is an Equal Opportunity Employer

We are looking for a
Repair Centre Manager - Mobile Devices
to join our PLAK (Phone Assembly) team in
Kenya
as we scale up and drive digital and financial inclusion across our markets.

As a
Repair Centre Manager - Mobile Devices
you will
become the guardian of second chances
, leading the mission to restore returned devices to their full potential while ensuring every customer receives products that exceed their expectations. Working at the intersection of technical excellence and customer care, you'll
transform challenges into opportunities
, lead skilled repair teams, and ensure that every device that leaves your care center represents M-KOPA's commitment to quality and sustainability.

At M-KOPA, refurbishment isn't just about fixing devices—it's about
extending opportunities for financial inclusion
. In this role, you will transcend traditional repair management to become a
strategic architect of product lifecycle excellence
. You will
design and implement repair processes
that don't just restore functionality but enhance customer trust, working closely with cross-functional teams to ensure our
refurbishment operations support sustainable growth
while maintaining the highest quality standards.

We believe in
excellence through continuous improvement
and empowering teams to achieve extraordinary results. You will
develop sophisticated repair protocols
, monitor quality with precision, and create environments where every team member can grow while delivering exceptional outcomes. Your
technical leadership expertise
will be crucial in identifying process improvements and ensuring the consistent delivery of restored devices that feel brand new.

You'll
oversee care center operations and refurbishment processes
, leading a team that handles reworks and repairs of devices earmarked for refurbishment. You'll coordinate repair and rework processes for customer-returned phones, ensuring timely and effective resolution while maintaining high customer satisfaction and operational excellence.

Your role involves
monitoring the quality of repairs and reworks
, ensuring all returned products meet stringent quality standards before being sent back to customers. You'll conduct thorough inspections using established quality control procedures, collaborate with repair technicians to address concerns, and provide feedback to improve processes and reduce defects.

You'll
work closely with Process Engineers
to identify and address systemic issues that may lead to product returns, collaborate with Retail and Customer Care teams to ensure customer satisfaction, and compile data on repair activities, including common faults and turnaround time, to suggest process improvements.

This is an
on-site role
in
Kenya
reporting to the
Head of Manufacturing
.

Success in this role comes from a unique blend of technical mastery and inspirational leadership. We need someone who has
walked the path of electronics repair excellence
and understands that true operational success lies in building teams that consistently deliver quality while continuously improving processes. Your experience should tell a story of
leading technical teams
that didn't just fix problems but prevented them from happening again.

We are seeking someone whose career demonstrates a
deep understanding of how repair operations can enhance customer experience
. Perhaps you have
4+ years of experience in electronics repair with at least 2 years in a supervisory role
, preferably in mobile phone repair or related industries, where you've developed processes that transformed repair quality and efficiency.

Your
Bachelor's degree in engineering, electronics, or a related field
should be complemented by a proven understanding of mobile phone repair processes, diagnostic tools, and quality control methods. Your ability to
lead and motivate teams while managing workflow
should be second nature, as should your talent for
problem-solving and identifying root causes
to reduce customer returns.

The ideal candidate will have
excellent communication skills
for coordinating with stakeholders and training staff, along with the ability to work hands-on and perform complex repairs alongside the team. You should be comfortable working in a dynamic environment with a focus on continuous improvement and customer satisfaction.

Most importantly, we need someone who embodies our values of quality, sustainability, and customer excellence – someone who doesn't just want a job but wants to be part of a mission that's
making life-enhancing products accessible across an entire continent
through innovative solutions and exceptional care.

If this sounds like the challenge you've been waiting for, where your expertise in
electronics repair and team leadership
can truly make a difference in delivering quality products that change lives, we want to hear your story.

Why M-KOPA?
At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together. Explore more at
m-
.

Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.
Important Notice
M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.
M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.
M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for 'recruitment fees', 'processing fees', 'interview fees', or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.
Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.

• Oversee the daily operations of the childcare centre.
• Manage and supervise all centre staff, including recruitment, training, and performance evaluations.
• Ensure compliance with all local and national childcare regulations and licensing requirements.
• Develop, implement, and evaluate educational programs and curriculum.
• Maintain a safe, healthy, and stimulating environment for all children.
• Manage centre budgets, including revenue and expenditure.
• Build and maintain positive relationships with parents, guardians, and the wider community.
• Conduct regular staff meetings and professional development sessions.
• Handle parent inquiries, concerns, and feedback effectively.
• Plan and organize centre events and activities.

• Diploma or Degree in Early Childhood Education, Childcare Management, or a related field.
• Minimum of 3 years of experience in a childcare management or supervisory role.
• Strong understanding of child development principles and best practices in early childhood education.
• Knowledge of relevant childcare regulations and licensing standards.
• Proven leadership and team management skills.
• Excellent communication, interpersonal, and organizational abilities.
• Proficiency in basic administrative software and tools.
• Ability to effectively manage hybrid work responsibilities.

• Lead and manage all aspects of construction projects, including planning, design coordination, execution, and closeout.
• Develop and maintain detailed project schedules, budgets, and resource allocation plans.
• Oversee site operations, ensuring adherence to safety regulations, quality standards, and project specifications.
• Manage and coordinate subcontractors, suppliers, and other project stakeholders.
• Conduct regular site inspections and progress meetings to monitor project status and identify potential issues.
• Implement risk management strategies to mitigate project delays and cost overruns.
• Ensure compliance with all relevant building codes, permits, and legal requirements.
• Prepare and present comprehensive project reports to senior management and clients.
• Foster a collaborative and productive working environment among project teams.
• Manage client relationships and ensure satisfaction throughout the project lifecycle.

• Bachelor's degree in Construction Management, Civil Engineering, Architecture, or a related field.
• Minimum of 8 years of progressive experience in construction project management, with a strong emphasis on commercial development projects.
• Proven track record of successfully managing large-scale construction projects from start to finish.
• In-depth knowledge of construction methods, materials, and building codes.
• Expertise in project management software (e.g., MS Project, Primavera P6) and construction management platforms.
• Strong understanding of contract administration, budgeting, and cost control.
• Excellent leadership, communication, negotiation, and problem-solving skills.
• Ability to effectively manage multiple projects simultaneously and thrive in a remote, demanding environment.
• Professional certifications such as PMP or equivalent are highly desirable.

• Ensuring the safe, efficient, and compliant operation of all company aircraft.
• Developing and implementing standard operating procedures (SOPs) and flight operational manuals.
• Managing and scheduling pilot personnel, ensuring adequate crewing for all operations.
• Overseeing pilot training programs, proficiency checks, and recurrent training.
• Liaising with aviation regulatory bodies (e.g., KCAA) to ensure compliance.
• Maintaining all flight operations documentation and records.
• Conducting flight risk assessments and implementing mitigation strategies.
• Monitoring aircraft maintenance schedules and ensuring airworthiness.
• Managing emergency response planning and procedures.
• Serving as the ultimate authority on operational decisions during flight.
• Contributing to the development of new routes and operational strategies.
• Fostering a strong safety culture throughout the flight operations department.

• Airline Transport Pilot License (ATPL) with relevant type ratings.
• Minimum of 5,000 flight hours, with significant experience as Captain.
• Previous experience in a Chief Pilot or Head of Flight Operations role is essential.
• In-depth knowledge of aviation regulations, air traffic control, and meteorology.
• Proven leadership and management skills.
• Excellent decision-making and problem-solving abilities under pressure.
• Strong communication and interpersonal skills.
• Experience with safety management systems (SMS).
• Familiarity with various aircraft types operated by the company is advantageous.
• Ability to work effectively in a remote and demanding environment.