9,498 Senior Operations Manager Remote Manufacturing Oversight jobs in Kenya
Senior Operations Manager, Remote Production Oversight
Posted 25 days ago
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Job Description
Our client is seeking a highly accomplished and strategic Senior Operations Manager to oversee their remote manufacturing and production processes. This is a critical, fully remote role responsible for driving efficiency, quality, and innovation across production lines without direct on-site supervision. The successful candidate will leverage advanced technology and data analytics to manage and optimize production workflows, supply chain integration, and operational performance. You will work closely with remote teams, cross-functional departments, and external partners to ensure seamless operations and the achievement of production targets. This position demands exceptional leadership, a deep understanding of manufacturing principles, and a proven ability to manage complex operations from a distance.
Responsibilities:
Responsibilities:
- Develop and implement operational strategies to enhance productivity, reduce costs, and improve product quality in a remote manufacturing setting.
- Oversee day-to-day production activities, ensuring adherence to schedules, budgets, and quality standards.
- Implement and monitor key performance indicators (KPIs) to track operational efficiency and identify areas for improvement.
- Manage supply chain logistics, ensuring timely procurement of materials and delivery of finished goods, coordinating with remote logistics teams.
- Collaborate with engineering and R&D teams to support new product introductions and process improvements.
- Ensure compliance with all relevant health, safety, and environmental regulations.
- Lead and motivate remote production teams, fostering a culture of continuous improvement and accountability.
- Utilize data analytics and manufacturing execution systems (MES) to monitor, analyze, and optimize production processes.
- Develop and manage operational budgets, ensuring cost-effectiveness and resource allocation.
- Troubleshoot operational issues and implement corrective actions promptly.
- Report on production performance, operational challenges, and strategic initiatives to senior management.
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Senior Field Operations Technician (Remote Oversight)
Posted 25 days ago
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Job Description
Our client is seeking a highly experienced Senior Field Operations Technician to provide remote oversight and technical guidance for their installation and maintenance teams. This role is crucial for ensuring that field operations are executed efficiently, safely, and to the highest standards. You will be responsible for monitoring the progress of on-site technicians, providing remote troubleshooting assistance, and ensuring that all installations and repairs meet the specified requirements and quality benchmarks. Your expertise will be vital in diagnosing complex technical issues, guiding technicians through intricate procedures, and ensuring adherence to safety protocols. This position requires a strong technical background in installation and maintenance across various systems, coupled with exceptional problem-solving skills. You will collaborate closely with project managers and on-site teams to ensure seamless execution of work orders and projects. The ability to interpret technical schematics, blueprints, and documentation is essential. This is a remote-first role, requiring excellent communication skills, self-discipline, and the ability to manage tasks effectively from a distance. You will be instrumental in developing and refining operational procedures, documenting best practices, and contributing to the continuous improvement of field service delivery. The ideal candidate will possess a proactive approach to problem-solving, a keen eye for detail, and a commitment to maintaining operational excellence. We are looking for a seasoned professional who can leverage their technical acumen to empower and guide field teams, ensuring successful project outcomes and high levels of customer satisfaction.
Responsibilities:
Qualifications:
Responsibilities:
- Provide remote technical support and guidance to field technicians.
- Monitor the performance and progress of installation and maintenance activities.
- Diagnose and troubleshoot complex technical issues remotely.
- Ensure adherence to safety regulations and operational procedures.
- Interpret technical drawings, schematics, and manuals.
- Document technical solutions and best practices.
- Collaborate with project managers and field teams to ensure project success.
- Identify opportunities for process improvement in field operations.
- Train and mentor junior technicians remotely.
- Maintain records of technical support provided and resolutions.
Qualifications:
- Advanced technical degree or certification in a relevant field (e.g., Electrical Engineering, Mechanical Engineering, HVAC).
- Minimum of 6 years of hands-on experience in installation and maintenance roles.
- Proven experience providing remote technical support or supervision.
- Strong knowledge of various installation and maintenance techniques and equipment.
- Excellent troubleshooting and problem-solving skills.
- Proficiency in reading and interpreting technical documentation.
- Exceptional communication and interpersonal skills.
- Ability to work independently and manage time effectively in a remote environment.
- Familiarity with project management principles.
- Commitment to safety and quality standards.
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Field Service Technician (Remote Oversight)
Posted 18 days ago
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Job Description
Our client, a leader in specialized equipment installation and maintenance, is seeking a motivated Field Service Technician to join their fully remote support and coordination team. While the role is remote, with a conceptual presence in **Kericho, Kericho, KE**, you will be responsible for remotely guiding and supporting field technicians, troubleshooting equipment issues, and ensuring the successful installation and maintenance of complex machinery. The ideal candidate possesses a strong technical aptitude, extensive hands-on experience with electromechanical systems, and a knack for problem-solving. You will utilize remote diagnostic tools, provide clear instructions to on-site personnel, and manage service requests efficiently. This position requires excellent communication skills, the ability to convey technical information effectively, and a customer-centric approach. You will work closely with clients and internal engineering teams to resolve technical challenges and ensure optimal equipment performance. The successful candidate will be highly self-disciplined, organized, and capable of managing their workload independently in a remote setting. A proactive attitude towards identifying potential issues and providing preventative solutions is highly valued. Responsibilities:
- Provide remote technical support and guidance to field service technicians.
- Troubleshoot complex equipment malfunctions using remote diagnostic tools.
- Assist in the planning and scheduling of field service operations.
- Ensure adherence to installation, maintenance, and repair procedures.
- Document service activities, resolutions, and technical feedback accurately.
- Collaborate with engineering and product development teams on equipment improvements.
- Manage spare parts inventory and coordinate logistics for field repairs.
- Respond to service inquiries and ensure timely resolution of customer issues.
- Stay updated on product technical specifications and service bulletins.
- Technical degree or certification in a relevant field (e.g., Electrical, Mechanical, Mechatronics).
- Proven experience as a Field Service Technician or in a related technical support role.
- Strong understanding of electromechanical systems and industrial equipment.
- Proficiency with diagnostic tools and remote support technologies.
- Excellent problem-solving and analytical skills.
- Strong written and verbal communication skills, with the ability to explain technical concepts clearly.
- Ability to work independently and manage multiple priorities in a remote environment.
- Customer-focused mindset and strong interpersonal skills.
- Experience in installation and maintenance of specific machinery is a plus.
This advertiser has chosen not to accept applicants from your region.
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Senior Field Service Technician (Remote Oversight)
Posted today
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Job Description
Our client is seeking a highly experienced Senior Field Service Technician who can provide remote oversight and expert technical guidance for a fully remote service team. While this role is primarily remote, it requires a deep understanding of hands-on installation and maintenance work, as you will be guiding and troubleshooting for technicians in the field. You will be responsible for diagnosing complex technical issues, providing advanced troubleshooting support, and developing solutions for challenging installation and maintenance problems across a range of equipment. The ideal candidate will possess extensive expertise in electrical, mechanical, and electronic systems, with a proven track record of diagnosing and resolving intricate faults. You will mentor and train field technicians, ensuring they have the skills and knowledge to perform their duties effectively and safely. Responsibilities include creating and updating technical documentation, standard operating procedures, and training materials. You will also analyze service reports to identify recurring issues and recommend product or process improvements. Strong communication and interpersonal skills are essential to effectively guide remote teams and interact with clients when necessary. This position demands excellent problem-solving abilities, a proactive approach to identifying potential issues, and the capacity to make critical decisions under pressure. The ability to work autonomously in a remote setting and manage multiple priorities is paramount. This is a unique opportunity to leverage your extensive technical experience to lead and support a service team from a distance, impacting operations critical to regions like Garissa, Garissa, KE , ensuring equipment uptime and client satisfaction without direct physical presence for most tasks. The successful candidate will have a passion for technical excellence and a commitment to providing exceptional customer support.
Key Responsibilities:
Key Responsibilities:
- Provide remote expert technical support for installation and maintenance activities.
- Diagnose and troubleshoot complex equipment issues.
- Develop and implement effective solutions for technical problems.
- Mentor and train field service technicians remotely.
- Create and update technical documentation and procedures.
- Analyze service data to identify trends and recommend improvements.
- Ensure adherence to safety protocols and quality standards.
- Manage service escalations and customer inquiries.
- Collaborate with engineering and product development teams.
- Contribute to the continuous improvement of service operations.
This advertiser has chosen not to accept applicants from your region.
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Lead Field Service Technician (Remote Oversight)
Posted 25 days ago
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Job Description
Our client is seeking a highly experienced and technically adept Lead Field Service Technician to provide remote oversight and technical guidance. In this fully remote role, you will leverage your extensive knowledge of industrial equipment installation, maintenance, and repair to support a team of field technicians. Your primary responsibility will be to diagnose complex issues remotely, provide expert troubleshooting advice, and ensure the highest standards of service delivery across various client sites.
Responsibilities:
Qualifications:
Responsibilities:
- Provide expert remote technical support and troubleshooting for complex equipment issues encountered by field service teams.
- Analyze diagnostic data, schematics, and service manuals to identify root causes of equipment malfunctions.
- Develop and document detailed repair procedures and best practices for common and complex issues.
- Guide field technicians through intricate repair processes via phone, video conferencing, and remote diagnostic tools.
- Review service reports from field technicians to ensure accuracy, completeness, and adherence to standards.
- Identify recurring problems and recommend design or operational improvements to prevent future failures.
- Develop and deliver remote training modules for field service technicians on new equipment and troubleshooting techniques.
- Maintain an up-to-date knowledge base of all serviced equipment, including specifications, common faults, and repair solutions.
- Collaborate with engineering and product support teams to resolve escalated technical issues.
- Contribute to the continuous improvement of remote support processes and tools.
Qualifications:
- Associate's degree or equivalent experience in Electronics, Mechanical Engineering Technology, or a related technical field.
- Minimum of 10 years of hands-on experience in installing, maintaining, and repairing complex industrial machinery or technical equipment.
- Proven expertise in diagnosing and resolving a wide range of mechanical, electrical, and electronic issues.
- Excellent understanding of diagnostic tools, schematics, and technical documentation.
- Exceptional problem-solving, analytical, and critical-thinking skills.
- Outstanding communication and interpersonal skills, with the ability to clearly explain technical concepts to technicians with varying levels of experience.
- Proficiency with remote collaboration tools (e.g., Zoom, Teams, diagnostic software).
- Ability to work independently and manage time effectively in a remote setting.
- Experience in leading or mentoring technical teams is highly desirable.
- Strong customer service orientation and a commitment to quality.
This advertiser has chosen not to accept applicants from your region.
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Senior Field Service Technician - Remote Oversight
Posted 25 days ago
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Job Description
Our client is seeking a highly skilled and experienced Senior Field Service Technician to join their team, primarily working remotely with occasional site visits as required by specific projects. This role focuses on providing advanced technical support, troubleshooting complex issues, and mentoring junior technicians in the installation and maintenance of specialized equipment. While field-based problem-solving is a core component, this position leverages remote technologies for oversight, guidance, and advanced diagnostics, offering a unique blend of remote work and hands-on expertise. The ideal candidate will be adept at diagnosing and resolving technical challenges, ensuring maximum uptime and customer satisfaction.
Responsibilities:
Responsibilities:
- Provide expert-level technical support and troubleshooting for installed systems and equipment.
- Diagnose and resolve complex mechanical, electrical, and software issues remotely.
- Develop and implement preventative maintenance schedules to ensure optimal equipment performance.
- Conduct on-site installations, upgrades, and repairs when remote resolution is not feasible.
- Mentor and train junior field service technicians, sharing technical knowledge and best practices.
- Create detailed technical reports, service logs, and documentation for all service activities.
- Manage spare parts inventory and ensure timely requisition of necessary components.
- Collaborate with engineering and product development teams to provide feedback on product performance and identify areas for improvement.
- Ensure adherence to all safety protocols and company policies during site visits and while performing remote duties.
- Manage customer relationships, ensuring high levels of satisfaction with service delivery.
- Diploma or Bachelor's degree in Engineering (Mechanical, Electrical, Electronics) or a related technical field.
- A minimum of 7 years of hands-on experience in field service, installation, and maintenance of complex technical equipment.
- Proven ability to diagnose and troubleshoot intricate technical problems.
- Strong understanding of mechanical, electrical, and electronic systems.
- Proficiency in using diagnostic tools and software.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills, with the ability to guide and instruct others effectively.
- Ability to work independently, manage time efficiently, and travel occasionally for critical on-site interventions.
- Familiarity with remote support tools and technologies is highly desirable.
- Commitment to safety and quality standards.
This advertiser has chosen not to accept applicants from your region.
5
Remote Field Service Technician (Remote Oversight)
Posted 25 days ago
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Job Description
Our client, a leading provider of specialized industrial equipment, is seeking a skilled Remote Field Service Technician to manage and support on-site service operations. This role is primarily remote, focusing on providing expert technical guidance and remote diagnostics to field engineers. You will be the central hub for troubleshooting complex equipment failures, coordinating emergency repairs, and ensuring optimal performance of machinery deployed at client sites. Your responsibilities will include analyzing performance data, interpreting technical schematics, and developing step-by-step solutions for on-site technicians via secure remote access tools. You will also be tasked with creating and updating technical documentation, training materials, and best practice guides for field service personnel. A critical aspect of this role involves proactive monitoring of equipment health, identifying potential issues before they escalate, and dispatching resources efficiently. You will serve as the primary technical escalation point for field teams, offering immediate support and expertise. The ideal candidate will possess a strong background in mechanical, electrical, or electronic systems, coupled with extensive experience in industrial equipment maintenance and repair. Exceptional diagnostic and problem-solving skills are essential, along with the ability to communicate technical information clearly and concisely in high-pressure situations. Proficiency in utilizing remote diagnostic software, simulation tools, and advanced troubleshooting methodologies is required. A proven ability to manage and mentor field teams remotely, fostering a culture of safety and technical excellence, is highly valued. This is an exciting opportunity to leverage your technical expertise in a remote capacity, ensuring the seamless operation of critical infrastructure. This position is fully remote, but its operational focus is on servicing equipment installations near **Kitale, Trans-Nzoia, KE**.
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Senior Field Service Technician Lead (Remote Oversight)
Posted 11 days ago
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Job Description
Our client is looking for a highly experienced Senior Field Service Technician Lead to provide remote oversight and technical guidance for their installation and maintenance teams. In this critical role, you will be the primary point of contact for complex technical issues, ensuring that service operations run smoothly and efficiently, even though you are working remotely. You will be responsible for leading a team of field technicians, providing them with the necessary support, training, and troubleshooting assistance to resolve on-site challenges. This position demands a deep technical understanding of the equipment and systems our client provides, coupled with exceptional leadership and communication skills to manage and mentor a dispersed field service workforce. Your ability to diagnose problems remotely and guide technicians through resolution steps will be key to success.
Key Responsibilities:
Key Responsibilities:
- Providing remote technical leadership and support to field service technicians across various locations.
- Diagnosing and troubleshooting complex installation and maintenance issues remotely.
- Guiding field technicians through repair and service procedures to ensure timely and effective resolution.
- Developing and delivering remote training programs for field service staff on new equipment and troubleshooting techniques.
- Analyzing service reports and performance data to identify trends and areas for improvement.
- Creating and maintaining technical documentation, including service manuals and troubleshooting guides.
- Collaborating with engineering and product development teams to provide feedback on equipment performance and design.
- Managing spare parts inventory and logistics remotely to ensure technicians have the necessary components.
- Ensuring adherence to all safety protocols and quality standards during service operations.
- Coordinating with customers to schedule service calls and address concerns.
- Mentoring and coaching field technicians to enhance their technical skills and professional development.
- Implementing remote monitoring solutions to proactively identify potential equipment failures.
- Escalating critical issues to appropriate departments and ensuring their timely resolution.
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7
Senior Field Service Technician - Robotics (Remote Oversight)
Posted 25 days ago
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Job Description
Our client, a global leader in industrial automation and robotics, is seeking a highly experienced Senior Field Service Technician to provide remote oversight and expert support for their cutting-edge robotic systems. While hands-on installation and repair may occasionally require travel, this role is primarily focused on remote diagnostics, troubleshooting, and guiding on-site personnel. The ideal candidate will possess a profound understanding of industrial robotics, automated machinery, PLC programming, and sophisticated diagnostic tools. You will be the go-to expert for resolving complex technical issues that arise in client facilities, offering solutions and procedures remotely whenever possible. This position demands exceptional analytical skills, the ability to guide others effectively through intricate processes via video calls and remote access, and a commitment to minimizing downtime for our client's operations. You will collaborate closely with local service teams, engineering departments, and clients to ensure the optimal performance and maintenance of robotic equipment. The role involves maintaining detailed service logs, identifying recurring issues, and contributing to the continuous improvement of product documentation and support strategies. This is a challenging and dynamic role for a technically adept individual looking to leverage their expertise in a remote-first capacity, supporting a wide array of industrial applications. Our client offers a supportive remote work structure, continuous learning opportunities, and the chance to work with state-of-the-art technology. Understanding the industrial landscape and common installation challenges in areas like **Nyeri, Nyeri, KE** can provide valuable context for remote guidance.
Qualifications:
Qualifications:
- Advanced technical degree or certification in Robotics, Mechatronics, Electrical Engineering, or a related field.
- Minimum of 8 years of experience in field service, robotics, or industrial automation.
- Extensive knowledge of robotic systems (e.g., FANUC, KUKA, ABB), PLCs, and HMI systems.
- Proficiency in diagnosing and troubleshooting complex electromechanical systems.
- Experience with remote access tools and diagnostic software.
- Strong technical documentation and reporting skills.
- Excellent communication and interpersonal skills, with the ability to provide clear instructions remotely.
- Ability to remain calm and effective under pressure.
- Willingness to travel occasionally for on-site support when remote solutions are insufficient.
- Commitment to safety protocols in industrial environments.
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8
Senior Facility Maintenance Supervisor - Remote Oversight
Posted 22 days ago
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Job Description
Our client is seeking a highly competent and experienced Senior Facility Maintenance Supervisor to oversee their remote maintenance operations. This is a critical, fully remote role responsible for ensuring the optimal functioning and upkeep of all facilities through effective remote management and strategic planning. You will develop and implement comprehensive maintenance schedules, manage preventative maintenance programs, and coordinate repair services across multiple sites. The role involves supervising a remote team of maintenance technicians, providing direction, and ensuring adherence to safety protocols and operational standards. Your expertise will be vital in managing budgets, overseeing the procurement of supplies and equipment, and ensuring efficient resource allocation. This position requires a strong understanding of building systems, including HVAC, plumbing, electrical, and structural integrity. You will conduct virtual site inspections and assessments, utilizing technology to monitor facility conditions and identify potential issues. The ideal candidate possesses excellent leadership, problem-solving, and communication skills, with a proven ability to manage a distributed workforce effectively. As a remote supervisor, you will excel in virtual coordination and communication, ensuring seamless operations and timely resolution of maintenance requests. You will contribute to maintaining a safe, clean, and functional environment for all stakeholders. This role offers the flexibility to work from anywhere, supported by robust digital tools. The successful candidate will be proactive in identifying and addressing maintenance challenges, optimizing operational efficiency, and ensuring compliance with all relevant regulations. The job location is notionally tied to Ruiru, Kiambu, KE but the role is performed entirely remotely.
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