6,084 Senior Field Installation Technician Remote Oversight jobs in Kenya
Lead Field Installation Technician (Remote Oversight)
Posted 11 days ago
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Job Description
Our client is seeking an experienced and motivated Lead Field Installation Technician to oversee and provide technical guidance for on-site installations and maintenance activities. While the primary duties involve remote supervision and support, occasional on-site presence may be required for complex troubleshooting or training. This is a remote-first position, requiring strong communication and leadership skills. The successful candidate will be responsible for ensuring that installations are completed efficiently, safely, and to the highest quality standards, coordinating with field teams and engineering departments.
Key Responsibilities:
This role demands excellent organizational skills, a strong aptitude for technical problem-solving, and the ability to lead and motivate teams from a distance. The ideal candidate will have a comprehensive understanding of installation methodologies and a commitment to upholding high standards of workmanship and safety. A background in complex equipment setup or technical service is highly valued. You will be instrumental in ensuring customer satisfaction through reliable and effective field operations.
Qualifications:
Key Responsibilities:
- Provide remote technical leadership and support to field installation teams across various locations.
- Develop and refine installation procedures, best practices, and checklists.
- Monitor installation progress, identify potential issues, and proactively implement solutions.
- Conduct remote troubleshooting of complex installation and operational problems.
- Liaise between field technicians, project managers, and engineering teams to resolve technical challenges.
- Train and mentor junior technicians on installation techniques, safety protocols, and product knowledge.
- Ensure all installations comply with company standards, safety regulations, and client specifications.
- Review installation reports and documentation for accuracy and completeness.
- Coordinate resource allocation and scheduling for field teams, working closely with dispatch.
- Participate in remote project planning and risk assessment meetings.
- Contribute to the continuous improvement of installation processes and tools.
- May require occasional travel to project sites for critical installations or advanced training (less than 10%).
This role demands excellent organizational skills, a strong aptitude for technical problem-solving, and the ability to lead and motivate teams from a distance. The ideal candidate will have a comprehensive understanding of installation methodologies and a commitment to upholding high standards of workmanship and safety. A background in complex equipment setup or technical service is highly valued. You will be instrumental in ensuring customer satisfaction through reliable and effective field operations.
Qualifications:
- Diploma or Bachelor's degree in a relevant technical field (e.g., Electrical, Mechanical, Telecommunications).
- Minimum of 4-6 years of hands-on experience in installation, maintenance, or field service roles.
- Proven experience in leading or supervising technical teams.
- Strong understanding of electrical and mechanical systems, with the ability to diagnose and resolve issues.
- Excellent remote communication, interpersonal, and stakeholder management skills.
- Proficiency in using remote diagnostic tools and collaboration platforms.
- Knowledge of safety standards and best practices in field operations.
- Ability to create clear and concise technical documentation and training materials.
- A proactive and problem-solving mindset, with the ability to work independently.
- Willingness to travel occasionally if required for critical tasks.
- Experience in specific industries relevant to our client's operations is a significant advantage.
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Senior Field Installation Technician (Remote Oversight)
Posted 7 days ago
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Job Description
Our client, a leading provider of specialized industrial equipment, is seeking a highly skilled Senior Field Installation Technician to join their fully remote technical support and oversight team. While the role is remote, it requires extensive experience in overseeing and guiding on-site technicians in the installation, commissioning, and maintenance of complex machinery. You will serve as the primary remote point of contact for installation projects, providing expert technical guidance, troubleshooting assistance, and ensuring adherence to safety and quality standards. The ideal candidate possesses a strong mechanical and electrical background, a comprehensive understanding of installation procedures, and the ability to diagnose and resolve issues remotely. You will work closely with field teams, project managers, and engineering departments to ensure successful project outcomes. This remote role demands excellent communication, problem-solving skills, and the ability to guide and train less experienced technicians from a distance. Experience with detailed technical documentation and remote diagnostic tools is essential. While this is a remote position, familiarity with common installation challenges and environments relevant to **Nyeri, Nyeri, KE** will be beneficial for context. Responsibilities:
Qualifications:
- Provide remote expert technical guidance and support to field installation teams.
- Oversee and troubleshoot complex installations, commissioning, and maintenance of industrial equipment.
- Develop and refine installation procedures and best practices.
- Conduct remote diagnostics and provide solutions to technical issues encountered by field technicians.
- Ensure all installations adhere to safety regulations, quality standards, and manufacturer specifications.
- Create and review detailed technical documentation, reports, and training materials.
- Collaborate with project managers and engineering to resolve design or installation challenges.
- Train and mentor field technicians on new equipment and installation techniques.
- Maintain accurate records of installation activities and issue resolution.
- Serve as a key liaison between field operations and internal technical departments.
Qualifications:
- Proven experience as a Field Installation Technician, Service Engineer, or similar role, with a strong focus on complex machinery.
- Extensive knowledge of mechanical and electrical systems.
- Demonstrated ability to diagnose and troubleshoot technical issues remotely.
- Proficiency with installation, commissioning, and maintenance procedures.
- Experience with technical documentation, schematics, and blueprints.
- Excellent communication, leadership, and problem-solving skills.
- Ability to guide and mentor technical teams effectively from a distance.
- Familiarity with remote diagnostic tools and software.
- Relevant technical certifications or an associate's degree in a technical field are highly desirable.
- Willingness to travel occasionally for complex oversight situations if required (though the primary role is remote).
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Senior Field Installation & Maintenance Engineer (Remote Oversight)
Posted 12 days ago
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Job Description
Our client is seeking a seasoned Senior Field Installation & Maintenance Engineer to provide remote oversight and technical leadership for complex installation and maintenance projects. While the role is primarily remote, it requires the ability to occasionally travel to project sites for critical assessments and support. You will be responsible for guiding and troubleshooting installation procedures, ensuring adherence to design specifications, and resolving technical challenges encountered by field teams. This position demands extensive knowledge of mechanical, electrical, or software systems relevant to our client's products and services. Your expertise will be vital in developing installation manuals, maintenance schedules, and best practice guidelines for field engineers. You will serve as the primary technical point of contact for remote support, leveraging video conferencing, diagnostic tools, and remote access technologies to assist on-site personnel. The ideal candidate possesses strong problem-solving skills, excellent communication abilities, and a deep understanding of project management principles. Proficiency in reading blueprints, schematics, and technical documentation is essential. You will collaborate closely with engineering, project management, and field service departments to ensure project success and customer satisfaction. This role requires a proactive approach to identifying potential issues, developing preventive maintenance strategies, and driving continuous improvement in installation and maintenance processes. If you are a highly experienced engineer with a passion for ensuring the seamless deployment and ongoing performance of critical infrastructure, and you excel in a remote technical support capacity, we encourage you to apply. Your guidance will be instrumental in maintaining the high standards of our client's operations.
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Senior Field Installation Specialist (Remote Oversight)
Posted 10 days ago
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Job Description
Our client is seeking a highly experienced Senior Field Installation Specialist to provide remote oversight and expert guidance for complex installation and maintenance projects. While the role is primarily remote, it requires extensive prior hands-on experience and the ability to remotely troubleshoot, guide, and support field teams. You will be responsible for ensuring the successful, safe, and efficient installation of sophisticated equipment and systems, developing best practices, and contributing to training materials. This position demands a deep technical understanding, exceptional problem-solving skills, and strong communication capabilities to effectively manage tasks across diverse geographical locations via remote channels.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Provide remote technical support and guidance to field installation and maintenance teams.
- Develop and refine installation procedures, manuals, and best practices.
- Troubleshoot complex technical issues remotely, guiding field personnel through diagnostic processes.
- Review installation reports, ensuring adherence to quality standards and project specifications.
- Conduct remote quality assurance checks and performance validations.
- Collaborate with engineering and product teams to provide feedback on design for installability and reliability.
- Train field technicians remotely on new products, procedures, and troubleshooting techniques.
- Maintain detailed records of installation activities, issues, and resolutions.
- Contribute to the continuous improvement of installation processes and methodologies.
- Ensure all activities comply with safety regulations and company policies.
Qualifications:
- Technical diploma or degree in a relevant engineering or technical field; relevant certifications are highly valued.
- Minimum of 7 years of hands-on experience in installation, commissioning, or maintenance of complex electromechanical systems, industrial equipment, or IT infrastructure.
- Demonstrated ability to diagnose and resolve complex technical problems under pressure.
- Proficiency with remote support tools, video conferencing, and digital collaboration platforms.
- Excellent written and verbal communication skills, with the ability to provide clear, concise instructions.
- Strong understanding of mechanical, electrical, and/or software systems relevant to the industry.
- Ability to work independently, manage time effectively, and adapt to evolving project needs in a remote setting.
- Strong interpersonal skills to build rapport and trust with field teams.
- Experience in creating technical documentation and training materials is a plus.
- Willingness to travel occasionally if required for critical on-site interventions (though the role is primarily remote).
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Field Service Technician (Remote Oversight)
Posted 15 days ago
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Job Description
Our client, a leader in specialized equipment installation and maintenance, is seeking a motivated Field Service Technician to join their fully remote support and coordination team. While the role is remote, with a conceptual presence in **Kericho, Kericho, KE**, you will be responsible for remotely guiding and supporting field technicians, troubleshooting equipment issues, and ensuring the successful installation and maintenance of complex machinery. The ideal candidate possesses a strong technical aptitude, extensive hands-on experience with electromechanical systems, and a knack for problem-solving. You will utilize remote diagnostic tools, provide clear instructions to on-site personnel, and manage service requests efficiently. This position requires excellent communication skills, the ability to convey technical information effectively, and a customer-centric approach. You will work closely with clients and internal engineering teams to resolve technical challenges and ensure optimal equipment performance. The successful candidate will be highly self-disciplined, organized, and capable of managing their workload independently in a remote setting. A proactive attitude towards identifying potential issues and providing preventative solutions is highly valued. Responsibilities:
- Provide remote technical support and guidance to field service technicians.
- Troubleshoot complex equipment malfunctions using remote diagnostic tools.
- Assist in the planning and scheduling of field service operations.
- Ensure adherence to installation, maintenance, and repair procedures.
- Document service activities, resolutions, and technical feedback accurately.
- Collaborate with engineering and product development teams on equipment improvements.
- Manage spare parts inventory and coordinate logistics for field repairs.
- Respond to service inquiries and ensure timely resolution of customer issues.
- Stay updated on product technical specifications and service bulletins.
- Technical degree or certification in a relevant field (e.g., Electrical, Mechanical, Mechatronics).
- Proven experience as a Field Service Technician or in a related technical support role.
- Strong understanding of electromechanical systems and industrial equipment.
- Proficiency with diagnostic tools and remote support technologies.
- Excellent problem-solving and analytical skills.
- Strong written and verbal communication skills, with the ability to explain technical concepts clearly.
- Ability to work independently and manage multiple priorities in a remote environment.
- Customer-focused mindset and strong interpersonal skills.
- Experience in installation and maintenance of specific machinery is a plus.
This advertiser has chosen not to accept applicants from your region.
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Lead Field Service Technician (Remote Oversight)
Posted 22 days ago
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Job Description
Our client is seeking a highly experienced and technically adept Lead Field Service Technician to provide remote oversight and technical guidance. In this fully remote role, you will leverage your extensive knowledge of industrial equipment installation, maintenance, and repair to support a team of field technicians. Your primary responsibility will be to diagnose complex issues remotely, provide expert troubleshooting advice, and ensure the highest standards of service delivery across various client sites.
Responsibilities:
Qualifications:
Responsibilities:
- Provide expert remote technical support and troubleshooting for complex equipment issues encountered by field service teams.
- Analyze diagnostic data, schematics, and service manuals to identify root causes of equipment malfunctions.
- Develop and document detailed repair procedures and best practices for common and complex issues.
- Guide field technicians through intricate repair processes via phone, video conferencing, and remote diagnostic tools.
- Review service reports from field technicians to ensure accuracy, completeness, and adherence to standards.
- Identify recurring problems and recommend design or operational improvements to prevent future failures.
- Develop and deliver remote training modules for field service technicians on new equipment and troubleshooting techniques.
- Maintain an up-to-date knowledge base of all serviced equipment, including specifications, common faults, and repair solutions.
- Collaborate with engineering and product support teams to resolve escalated technical issues.
- Contribute to the continuous improvement of remote support processes and tools.
Qualifications:
- Associate's degree or equivalent experience in Electronics, Mechanical Engineering Technology, or a related technical field.
- Minimum of 10 years of hands-on experience in installing, maintaining, and repairing complex industrial machinery or technical equipment.
- Proven expertise in diagnosing and resolving a wide range of mechanical, electrical, and electronic issues.
- Excellent understanding of diagnostic tools, schematics, and technical documentation.
- Exceptional problem-solving, analytical, and critical-thinking skills.
- Outstanding communication and interpersonal skills, with the ability to clearly explain technical concepts to technicians with varying levels of experience.
- Proficiency with remote collaboration tools (e.g., Zoom, Teams, diagnostic software).
- Ability to work independently and manage time effectively in a remote setting.
- Experience in leading or mentoring technical teams is highly desirable.
- Strong customer service orientation and a commitment to quality.
This advertiser has chosen not to accept applicants from your region.
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Senior Field Service Technician - Remote Oversight
Posted 22 days ago
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Job Description
Our client is seeking a highly skilled and experienced Senior Field Service Technician to join their team, primarily working remotely with occasional site visits as required by specific projects. This role focuses on providing advanced technical support, troubleshooting complex issues, and mentoring junior technicians in the installation and maintenance of specialized equipment. While field-based problem-solving is a core component, this position leverages remote technologies for oversight, guidance, and advanced diagnostics, offering a unique blend of remote work and hands-on expertise. The ideal candidate will be adept at diagnosing and resolving technical challenges, ensuring maximum uptime and customer satisfaction.
Responsibilities:
Responsibilities:
- Provide expert-level technical support and troubleshooting for installed systems and equipment.
- Diagnose and resolve complex mechanical, electrical, and software issues remotely.
- Develop and implement preventative maintenance schedules to ensure optimal equipment performance.
- Conduct on-site installations, upgrades, and repairs when remote resolution is not feasible.
- Mentor and train junior field service technicians, sharing technical knowledge and best practices.
- Create detailed technical reports, service logs, and documentation for all service activities.
- Manage spare parts inventory and ensure timely requisition of necessary components.
- Collaborate with engineering and product development teams to provide feedback on product performance and identify areas for improvement.
- Ensure adherence to all safety protocols and company policies during site visits and while performing remote duties.
- Manage customer relationships, ensuring high levels of satisfaction with service delivery.
- Diploma or Bachelor's degree in Engineering (Mechanical, Electrical, Electronics) or a related technical field.
- A minimum of 7 years of hands-on experience in field service, installation, and maintenance of complex technical equipment.
- Proven ability to diagnose and troubleshoot intricate technical problems.
- Strong understanding of mechanical, electrical, and electronic systems.
- Proficiency in using diagnostic tools and software.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills, with the ability to guide and instruct others effectively.
- Ability to work independently, manage time efficiently, and travel occasionally for critical on-site interventions.
- Familiarity with remote support tools and technologies is highly desirable.
- Commitment to safety and quality standards.
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Remote Field Service Technician (Remote Oversight)
Posted 22 days ago
Job Viewed
Job Description
Our client, a leading provider of specialized industrial equipment, is seeking a skilled Remote Field Service Technician to manage and support on-site service operations. This role is primarily remote, focusing on providing expert technical guidance and remote diagnostics to field engineers. You will be the central hub for troubleshooting complex equipment failures, coordinating emergency repairs, and ensuring optimal performance of machinery deployed at client sites. Your responsibilities will include analyzing performance data, interpreting technical schematics, and developing step-by-step solutions for on-site technicians via secure remote access tools. You will also be tasked with creating and updating technical documentation, training materials, and best practice guides for field service personnel. A critical aspect of this role involves proactive monitoring of equipment health, identifying potential issues before they escalate, and dispatching resources efficiently. You will serve as the primary technical escalation point for field teams, offering immediate support and expertise. The ideal candidate will possess a strong background in mechanical, electrical, or electronic systems, coupled with extensive experience in industrial equipment maintenance and repair. Exceptional diagnostic and problem-solving skills are essential, along with the ability to communicate technical information clearly and concisely in high-pressure situations. Proficiency in utilizing remote diagnostic software, simulation tools, and advanced troubleshooting methodologies is required. A proven ability to manage and mentor field teams remotely, fostering a culture of safety and technical excellence, is highly valued. This is an exciting opportunity to leverage your technical expertise in a remote capacity, ensuring the seamless operation of critical infrastructure. This position is fully remote, but its operational focus is on servicing equipment installations near **Kitale, Trans-Nzoia, KE**.
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Senior Field Installation & Maintenance Supervisor (Remote Oversight)
Posted 14 days ago
Job Viewed
Job Description
Our client, a prominent provider of specialized industrial equipment, is seeking a highly experienced Senior Field Installation & Maintenance Supervisor to remotely oversee and manage installation and maintenance operations. This critical, fully remote role involves providing expert technical guidance, ensuring adherence to quality standards, and optimizing the performance of field service teams. You will be the primary point of contact for technical escalations, remote troubleshooting, and the development of best practices for installation and maintenance procedures. The ideal candidate possesses extensive hands-on experience in the field, coupled with strong leadership and communication skills necessary for remote supervision.
Responsibilities:
Responsibilities:
- Remotely supervise and manage teams of field technicians responsible for the installation, commissioning, and maintenance of complex industrial equipment.
- Provide expert technical guidance and troubleshooting support to field teams via remote communication channels.
- Develop and implement standardized installation and maintenance procedures and protocols.
- Ensure all field operations comply with safety regulations, company policies, and client requirements.
- Monitor the performance of field teams, track project progress, and ensure timely completion of service requests.
- Conduct remote quality assurance checks and site audits based on technician reports and data.
- Train and mentor field technicians on new equipment, procedures, and best practices.
- Manage spare parts inventory and logistics coordination for field service operations.
- Collaborate with engineering and product development teams to provide feedback on equipment design and performance.
- Prepare detailed reports on installation status, maintenance activities, service issues, and team performance.
- Develop and maintain comprehensive technical documentation and service manuals.
- Handle customer inquiries and technical escalations, ensuring high levels of customer satisfaction.
- Analyze service data to identify trends and implement preventive maintenance strategies.
- Contribute to the continuous improvement of field service operations and efficiency.
- HND or Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical field.
- Minimum of 8 years of hands-on experience in the installation, maintenance, and repair of complex industrial equipment.
- Proven experience in a supervisory or team lead role within field service operations.
- Strong understanding of electromechanical systems, industrial controls, and diagnostic tools.
- Excellent remote communication, leadership, and problem-solving skills.
- Proficiency in utilizing remote support tools, video conferencing, and project management software.
- Ability to interpret technical drawings, schematics, and manuals.
- Strong understanding of health and safety regulations in industrial environments.
- Excellent organizational and time management skills, with the ability to prioritize effectively in a remote setting.
- Customer-focused approach with strong interpersonal skills.
- Experience in (specific equipment/industry relevant to the client, e.g., manufacturing machinery, power generation equipment, automation systems) is highly desirable.
- Familiarity with CRM or Field Service Management (FSM) software.
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Senior Field Operations Technician (Remote Oversight)
Posted 22 days ago
Job Viewed
Job Description
Our client is seeking a highly experienced Senior Field Operations Technician to provide remote oversight and technical guidance for their installation and maintenance teams. This role is crucial for ensuring that field operations are executed efficiently, safely, and to the highest standards. You will be responsible for monitoring the progress of on-site technicians, providing remote troubleshooting assistance, and ensuring that all installations and repairs meet the specified requirements and quality benchmarks. Your expertise will be vital in diagnosing complex technical issues, guiding technicians through intricate procedures, and ensuring adherence to safety protocols. This position requires a strong technical background in installation and maintenance across various systems, coupled with exceptional problem-solving skills. You will collaborate closely with project managers and on-site teams to ensure seamless execution of work orders and projects. The ability to interpret technical schematics, blueprints, and documentation is essential. This is a remote-first role, requiring excellent communication skills, self-discipline, and the ability to manage tasks effectively from a distance. You will be instrumental in developing and refining operational procedures, documenting best practices, and contributing to the continuous improvement of field service delivery. The ideal candidate will possess a proactive approach to problem-solving, a keen eye for detail, and a commitment to maintaining operational excellence. We are looking for a seasoned professional who can leverage their technical acumen to empower and guide field teams, ensuring successful project outcomes and high levels of customer satisfaction.
Responsibilities:
Qualifications:
Responsibilities:
- Provide remote technical support and guidance to field technicians.
- Monitor the performance and progress of installation and maintenance activities.
- Diagnose and troubleshoot complex technical issues remotely.
- Ensure adherence to safety regulations and operational procedures.
- Interpret technical drawings, schematics, and manuals.
- Document technical solutions and best practices.
- Collaborate with project managers and field teams to ensure project success.
- Identify opportunities for process improvement in field operations.
- Train and mentor junior technicians remotely.
- Maintain records of technical support provided and resolutions.
Qualifications:
- Advanced technical degree or certification in a relevant field (e.g., Electrical Engineering, Mechanical Engineering, HVAC).
- Minimum of 6 years of hands-on experience in installation and maintenance roles.
- Proven experience providing remote technical support or supervision.
- Strong knowledge of various installation and maintenance techniques and equipment.
- Excellent troubleshooting and problem-solving skills.
- Proficiency in reading and interpreting technical documentation.
- Exceptional communication and interpersonal skills.
- Ability to work independently and manage time effectively in a remote environment.
- Familiarity with project management principles.
- Commitment to safety and quality standards.
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