2 Senior Field Installation Maintenance Supervisor Remote Oversight jobs in whatjobs

Senior Field Installation & Maintenance Supervisor (Remote Oversight)

80200 Shella KES220000 Annually WhatJobs

Posted 14 days ago

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Job Description

full-time
Our client, a prominent provider of specialized industrial equipment, is seeking a highly experienced Senior Field Installation & Maintenance Supervisor to remotely oversee and manage installation and maintenance operations. This critical, fully remote role involves providing expert technical guidance, ensuring adherence to quality standards, and optimizing the performance of field service teams. You will be the primary point of contact for technical escalations, remote troubleshooting, and the development of best practices for installation and maintenance procedures. The ideal candidate possesses extensive hands-on experience in the field, coupled with strong leadership and communication skills necessary for remote supervision.

Responsibilities:
  • Remotely supervise and manage teams of field technicians responsible for the installation, commissioning, and maintenance of complex industrial equipment.
  • Provide expert technical guidance and troubleshooting support to field teams via remote communication channels.
  • Develop and implement standardized installation and maintenance procedures and protocols.
  • Ensure all field operations comply with safety regulations, company policies, and client requirements.
  • Monitor the performance of field teams, track project progress, and ensure timely completion of service requests.
  • Conduct remote quality assurance checks and site audits based on technician reports and data.
  • Train and mentor field technicians on new equipment, procedures, and best practices.
  • Manage spare parts inventory and logistics coordination for field service operations.
  • Collaborate with engineering and product development teams to provide feedback on equipment design and performance.
  • Prepare detailed reports on installation status, maintenance activities, service issues, and team performance.
  • Develop and maintain comprehensive technical documentation and service manuals.
  • Handle customer inquiries and technical escalations, ensuring high levels of customer satisfaction.
  • Analyze service data to identify trends and implement preventive maintenance strategies.
  • Contribute to the continuous improvement of field service operations and efficiency.
Qualifications:
  • HND or Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical field.
  • Minimum of 8 years of hands-on experience in the installation, maintenance, and repair of complex industrial equipment.
  • Proven experience in a supervisory or team lead role within field service operations.
  • Strong understanding of electromechanical systems, industrial controls, and diagnostic tools.
  • Excellent remote communication, leadership, and problem-solving skills.
  • Proficiency in utilizing remote support tools, video conferencing, and project management software.
  • Ability to interpret technical drawings, schematics, and manuals.
  • Strong understanding of health and safety regulations in industrial environments.
  • Excellent organizational and time management skills, with the ability to prioritize effectively in a remote setting.
  • Customer-focused approach with strong interpersonal skills.
  • Experience in (specific equipment/industry relevant to the client, e.g., manufacturing machinery, power generation equipment, automation systems) is highly desirable.
  • Familiarity with CRM or Field Service Management (FSM) software.
This is a unique opportunity to leverage your field expertise in a remote leadership capacity, shaping the effectiveness of field operations. The role is conceptually tied to Malindi, Kilifi, KE , but is a fully remote position.
This advertiser has chosen not to accept applicants from your region.

Senior Field Installation & Maintenance Supervisor (Remote Oversight)

00232 Witeithie KES140000 Annually WhatJobs

Posted 1 day ago

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Job Description

full-time
Our client is looking for a highly experienced Senior Field Installation & Maintenance Supervisor to provide remote oversight and strategic guidance for their installation and maintenance teams. This is a fully remote role, requiring you to manage and support field operations from a distance. You will be responsible for developing and implementing installation and maintenance protocols, ensuring adherence to quality standards, and optimizing team performance. Key duties include remote supervision of technicians, troubleshooting complex technical issues via phone or video conferencing, reviewing installation reports, and managing maintenance schedules. The ideal candidate will possess a comprehensive understanding of installation and maintenance procedures across relevant industries (e.g., IT, telecommunications, equipment). Proven experience in a supervisory or management role within installation and maintenance is essential. Strong technical aptitude and problem-solving skills are required to guide field teams through challenging situations. Excellent communication and leadership skills are crucial for effectively managing remote staff, providing training, and fostering a culture of safety and efficiency. You will be responsible for analyzing performance data, identifying areas for improvement, and implementing corrective actions. This role requires the ability to work independently, manage time effectively, and utilize digital tools for communication, reporting, and project management. You will play a critical role in ensuring the successful deployment and upkeep of our client's products and services. While this role supports operations near **Ruiru, Kiambu, KE**, it is a remote-first position.
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