4,777 Senior Field Installation And Maintenance Technician Remote Oversight jobs in Kenya
Lead Field Installation Technician (Remote Oversight)
Posted 14 days ago
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Job Description
Our client is seeking an experienced and motivated Lead Field Installation Technician to oversee and provide technical guidance for on-site installations and maintenance activities. While the primary duties involve remote supervision and support, occasional on-site presence may be required for complex troubleshooting or training. This is a remote-first position, requiring strong communication and leadership skills. The successful candidate will be responsible for ensuring that installations are completed efficiently, safely, and to the highest quality standards, coordinating with field teams and engineering departments.
Key Responsibilities:
This role demands excellent organizational skills, a strong aptitude for technical problem-solving, and the ability to lead and motivate teams from a distance. The ideal candidate will have a comprehensive understanding of installation methodologies and a commitment to upholding high standards of workmanship and safety. A background in complex equipment setup or technical service is highly valued. You will be instrumental in ensuring customer satisfaction through reliable and effective field operations.
Qualifications:
Key Responsibilities:
- Provide remote technical leadership and support to field installation teams across various locations.
- Develop and refine installation procedures, best practices, and checklists.
- Monitor installation progress, identify potential issues, and proactively implement solutions.
- Conduct remote troubleshooting of complex installation and operational problems.
- Liaise between field technicians, project managers, and engineering teams to resolve technical challenges.
- Train and mentor junior technicians on installation techniques, safety protocols, and product knowledge.
- Ensure all installations comply with company standards, safety regulations, and client specifications.
- Review installation reports and documentation for accuracy and completeness.
- Coordinate resource allocation and scheduling for field teams, working closely with dispatch.
- Participate in remote project planning and risk assessment meetings.
- Contribute to the continuous improvement of installation processes and tools.
- May require occasional travel to project sites for critical installations or advanced training (less than 10%).
This role demands excellent organizational skills, a strong aptitude for technical problem-solving, and the ability to lead and motivate teams from a distance. The ideal candidate will have a comprehensive understanding of installation methodologies and a commitment to upholding high standards of workmanship and safety. A background in complex equipment setup or technical service is highly valued. You will be instrumental in ensuring customer satisfaction through reliable and effective field operations.
Qualifications:
- Diploma or Bachelor's degree in a relevant technical field (e.g., Electrical, Mechanical, Telecommunications).
- Minimum of 4-6 years of hands-on experience in installation, maintenance, or field service roles.
- Proven experience in leading or supervising technical teams.
- Strong understanding of electrical and mechanical systems, with the ability to diagnose and resolve issues.
- Excellent remote communication, interpersonal, and stakeholder management skills.
- Proficiency in using remote diagnostic tools and collaboration platforms.
- Knowledge of safety standards and best practices in field operations.
- Ability to create clear and concise technical documentation and training materials.
- A proactive and problem-solving mindset, with the ability to work independently.
- Willingness to travel occasionally if required for critical tasks.
- Experience in specific industries relevant to our client's operations is a significant advantage.
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Senior Field Installation Technician (Remote Oversight)
Posted 24 days ago
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Job Description
Our client is seeking a highly experienced Senior Field Installation Technician to oversee and support remote installation and maintenance operations. While this role will involve occasional site visits, the primary function will be remote management and technical guidance. You will be responsible for ensuring the successful deployment, configuration, and troubleshooting of our client's specialized equipment across various client sites. This is a remote-first position, requiring excellent communication, problem-solving skills, and the ability to guide on-site teams effectively through complex technical challenges. You will act as a key point of contact for field technicians, providing expert advice and ensuring adherence to installation standards and safety protocols.
Key Responsibilities:
Qualifications:
This fully remote role offers a competitive salary and benefits package, providing the opportunity to leverage your technical expertise in a flexible and impactful capacity. You will be instrumental in ensuring the high quality and success of our client's installation projects nationwide.
Key Responsibilities:
- Provide remote technical support and guidance to field installation teams during complex equipment setups and maintenance.
- Develop and document standardized installation procedures, checklists, and troubleshooting guides.
- Monitor installation progress and performance remotely, identifying potential issues and implementing corrective actions proactively.
- Conduct remote diagnostics and analysis to resolve technical problems efficiently.
- Train and mentor junior field technicians on best practices for installation, maintenance, and safety.
- Collaborate with engineering and product development teams to provide feedback on installation challenges and product improvements.
- Review installation reports and data submitted by field teams to ensure accuracy and completeness.
- Manage inventory and logistics for replacement parts and specialized tools required for installations.
- Ensure all installations comply with company standards, industry regulations, and client specifications.
- Plan and schedule remote support activities, coordinating with field teams to minimize downtime and maximize efficiency.
- Occasional travel to client sites may be required for complex installations, training, or quality assurance.
- Maintain detailed records of all support activities, resolutions, and equipment performance.
Qualifications:
- Proven experience in field installation, maintenance, or technical support roles, preferably with complex electromechanical systems.
- Strong understanding of installation processes, troubleshooting methodologies, and technical documentation.
- Excellent remote communication skills, with the ability to clearly convey technical information and guidance.
- Proficiency in using remote access tools, diagnostic software, and ticketing systems.
- Ability to interpret technical drawings, schematics, and manuals.
- Experience in training or mentoring technical personnel.
- Strong problem-solving aptitude and a proactive approach to issue resolution.
- Ability to work independently and manage time effectively in a remote setting.
- Relevant technical certifications or vocational training are highly desirable.
This fully remote role offers a competitive salary and benefits package, providing the opportunity to leverage your technical expertise in a flexible and impactful capacity. You will be instrumental in ensuring the high quality and success of our client's installation projects nationwide.
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Senior Field Installation & Maintenance Engineer (Remote Oversight)
Posted 15 days ago
Job Viewed
Job Description
Our client is seeking a seasoned Senior Field Installation & Maintenance Engineer to provide remote oversight and technical leadership for complex installation and maintenance projects. While the role is primarily remote, it requires the ability to occasionally travel to project sites for critical assessments and support. You will be responsible for guiding and troubleshooting installation procedures, ensuring adherence to design specifications, and resolving technical challenges encountered by field teams. This position demands extensive knowledge of mechanical, electrical, or software systems relevant to our client's products and services. Your expertise will be vital in developing installation manuals, maintenance schedules, and best practice guidelines for field engineers. You will serve as the primary technical point of contact for remote support, leveraging video conferencing, diagnostic tools, and remote access technologies to assist on-site personnel. The ideal candidate possesses strong problem-solving skills, excellent communication abilities, and a deep understanding of project management principles. Proficiency in reading blueprints, schematics, and technical documentation is essential. You will collaborate closely with engineering, project management, and field service departments to ensure project success and customer satisfaction. This role requires a proactive approach to identifying potential issues, developing preventive maintenance strategies, and driving continuous improvement in installation and maintenance processes. If you are a highly experienced engineer with a passion for ensuring the seamless deployment and ongoing performance of critical infrastructure, and you excel in a remote technical support capacity, we encourage you to apply. Your guidance will be instrumental in maintaining the high standards of our client's operations.
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Senior Field Installation and Maintenance Technician (Remote Oversight)
Posted 16 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and experienced Senior Field Installation and Maintenance Technician to provide remote technical support and oversight for complex installation and maintenance projects. This is a fully remote position, ideal for an expert who can guide and troubleshoot issues from a distance, ensuring optimal performance and client satisfaction. You will leverage your extensive technical knowledge and problem-solving skills to assist on-site technicians, diagnose faults, and provide detailed guidance for installations, repairs, and preventative maintenance of specialized equipment. The successful candidate will have a proven history of success in field service and a strong aptitude for clear, concise technical communication.
Key Responsibilities:
Key Responsibilities:
- Provide remote technical expertise and troubleshooting support to field installation and maintenance teams.
- Diagnose complex technical issues with equipment and systems via remote access and communication tools.
- Develop clear, step-by-step instructions and guides for installation, calibration, and repair procedures.
- Review and approve installation and maintenance reports submitted by on-site technicians.
- Conduct remote inspections and quality assurance checks to ensure work meets technical standards and specifications.
- Assist in the planning and scheduling of field service operations, coordinating with project managers and teams.
- Identify recurring technical problems and propose solutions or process improvements to prevent future occurrences.
- Maintain detailed technical documentation, including troubleshooting guides, best practices, and product specifications.
- Train and mentor junior field technicians remotely on technical procedures and best practices.
- Stay current with product updates, technological advancements, and industry best practices in installation and maintenance.
- Collaborate with engineering and product development teams to provide feedback on product design and performance.
- Manage communication channels between on-site teams, management, and other relevant departments.
- Ensure adherence to safety protocols and environmental regulations during all service activities, remotely guiding compliance.
- Contribute to the continuous improvement of remote support processes and tools.
- Develop standard operating procedures (SOPs) for common installation and maintenance tasks.
- Technical certification or Associate's/Bachelor's degree in Engineering, Electronics, Mechanics, or a related technical field.
- Minimum of 6 years of hands-on experience in field installation, repair, and maintenance of complex machinery or systems.
- Demonstrated ability to diagnose and resolve intricate technical problems remotely.
- Excellent technical communication skills, both written and verbal, with the ability to explain complex concepts clearly.
- Proficiency in using remote diagnostic tools, collaboration software, and technical documentation platforms.
- Strong understanding of electrical, mechanical, and/or hydraulic systems, depending on the specific industry.
- Ability to work independently and manage time effectively in a fully remote setting.
- Problem-solving aptitude and a customer-centric approach.
- Experience in training or mentoring technical staff is a significant advantage.
- Familiarity with project management principles.
This advertiser has chosen not to accept applicants from your region.
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Senior Field Installation & Maintenance Technician (Remote Oversight)
Posted 23 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled Senior Field Installation & Maintenance Technician with extensive experience in complex systems. While the role involves remote oversight and coordination, the candidate must have a strong background in hands-on installation and maintenance to effectively guide and troubleshoot remote teams. You will be responsible for planning, coordinating, and ensuring the successful deployment and upkeep of equipment and systems in various field locations. This position requires deep technical expertise, excellent problem-solving skills, and the ability to manage projects and personnel remotely.
Responsibilities:
Responsibilities:
- Provide remote technical guidance and support to field installation and maintenance teams.
- Develop detailed installation plans, procedures, and checklists.
- Oversee the scheduling and coordination of field service activities.
- Troubleshoot complex technical issues remotely and guide technicians through resolution.
- Ensure all installations and maintenance activities comply with safety standards and technical specifications.
- Review and approve site reports and documentation from field technicians.
- Maintain accurate records of equipment, installations, and maintenance performed.
- Conduct remote quality checks and performance assessments of installed systems.
- Identify training needs for field technicians and contribute to training material development.
- Collaborate with engineering and support teams to resolve escalated technical problems.
- Manage spare parts inventory and logistics for field operations.
- Technical diploma or degree in a relevant field (e.g., Electrical, Mechanical, Electronics).
- Minimum of 8 years of hands-on experience in installation, maintenance, and repair of complex technical systems.
- Proven experience in guiding or supervising technical teams, preferably in a remote capacity.
- Strong diagnostic and problem-solving skills.
- Excellent understanding of technical documentation, schematics, and blueprints.
- Proficiency in using remote diagnostic tools and communication platforms.
- Ability to effectively communicate technical information to both technical and non-technical personnel.
- Strong organizational and project management skills.
- Ability to work independently and manage multiple priorities in a remote setting.
- Knowledge of safety regulations and best practices in field operations.
- Willingness to travel occasionally to field sites if required for critical oversight.
This advertiser has chosen not to accept applicants from your region.
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Senior Field Operations Technician (Remote Oversight)
Posted 24 days ago
Job Viewed
Job Description
Our client is seeking a highly experienced Senior Field Operations Technician to provide remote oversight and technical guidance for their installation and maintenance teams. This role is crucial for ensuring that field operations are executed efficiently, safely, and to the highest standards. You will be responsible for monitoring the progress of on-site technicians, providing remote troubleshooting assistance, and ensuring that all installations and repairs meet the specified requirements and quality benchmarks. Your expertise will be vital in diagnosing complex technical issues, guiding technicians through intricate procedures, and ensuring adherence to safety protocols. This position requires a strong technical background in installation and maintenance across various systems, coupled with exceptional problem-solving skills. You will collaborate closely with project managers and on-site teams to ensure seamless execution of work orders and projects. The ability to interpret technical schematics, blueprints, and documentation is essential. This is a remote-first role, requiring excellent communication skills, self-discipline, and the ability to manage tasks effectively from a distance. You will be instrumental in developing and refining operational procedures, documenting best practices, and contributing to the continuous improvement of field service delivery. The ideal candidate will possess a proactive approach to problem-solving, a keen eye for detail, and a commitment to maintaining operational excellence. We are looking for a seasoned professional who can leverage their technical acumen to empower and guide field teams, ensuring successful project outcomes and high levels of customer satisfaction.
Responsibilities:
Qualifications:
Responsibilities:
- Provide remote technical support and guidance to field technicians.
- Monitor the performance and progress of installation and maintenance activities.
- Diagnose and troubleshoot complex technical issues remotely.
- Ensure adherence to safety regulations and operational procedures.
- Interpret technical drawings, schematics, and manuals.
- Document technical solutions and best practices.
- Collaborate with project managers and field teams to ensure project success.
- Identify opportunities for process improvement in field operations.
- Train and mentor junior technicians remotely.
- Maintain records of technical support provided and resolutions.
Qualifications:
- Advanced technical degree or certification in a relevant field (e.g., Electrical Engineering, Mechanical Engineering, HVAC).
- Minimum of 6 years of hands-on experience in installation and maintenance roles.
- Proven experience providing remote technical support or supervision.
- Strong knowledge of various installation and maintenance techniques and equipment.
- Excellent troubleshooting and problem-solving skills.
- Proficiency in reading and interpreting technical documentation.
- Exceptional communication and interpersonal skills.
- Ability to work independently and manage time effectively in a remote environment.
- Familiarity with project management principles.
- Commitment to safety and quality standards.
This advertiser has chosen not to accept applicants from your region.
5
Senior Field Installation & Maintenance Specialist (Remote Oversight)
Posted 9 days ago
Job Viewed
Job Description
Our client, a prominent provider of industrial equipment and solutions, is seeking a highly experienced Senior Field Installation & Maintenance Specialist to oversee remote operations and support. This role is primarily remote, allowing you to leverage your expertise to guide and manage on-site installation and maintenance teams across various project locations. You will be responsible for developing and implementing standardized installation and maintenance procedures, ensuring adherence to safety protocols and quality standards. Your duties will include remote troubleshooting of complex technical issues, providing guidance to field technicians via phone, video conferencing, and remote monitoring tools, and analyzing performance data to optimize maintenance schedules and reduce downtime. You will also play a key role in training and mentoring field personnel, enhancing their technical skills and ensuring consistent service delivery.
The ideal candidate will possess extensive hands-on experience in the installation, repair, and maintenance of specialized industrial machinery. You should have a strong understanding of mechanical, electrical, and potentially hydraulic or pneumatic systems. Excellent diagnostic and problem-solving skills are essential, as is the ability to communicate technical information clearly and effectively to both technical and non-technical audiences. You will be responsible for managing spare parts inventory, coordinating with suppliers for necessary components, and ensuring that all service activities are documented accurately and efficiently. This role requires a proactive approach to identifying potential issues before they impact operations and a commitment to continuous improvement in field service operations. You will be a critical link between our client's technical support structure and the on-the-ground execution of installation and maintenance tasks.
Responsibilities:
The ideal candidate will possess extensive hands-on experience in the installation, repair, and maintenance of specialized industrial machinery. You should have a strong understanding of mechanical, electrical, and potentially hydraulic or pneumatic systems. Excellent diagnostic and problem-solving skills are essential, as is the ability to communicate technical information clearly and effectively to both technical and non-technical audiences. You will be responsible for managing spare parts inventory, coordinating with suppliers for necessary components, and ensuring that all service activities are documented accurately and efficiently. This role requires a proactive approach to identifying potential issues before they impact operations and a commitment to continuous improvement in field service operations. You will be a critical link between our client's technical support structure and the on-the-ground execution of installation and maintenance tasks.
Responsibilities:
- Develop and document standardized installation and maintenance procedures.
- Provide remote technical support and troubleshooting for field technicians.
- Analyze equipment performance data to optimize maintenance and prevent failures.
- Conduct remote training sessions and provide mentorship to field service personnel.
- Oversee spare parts inventory and procurement for field operations.
- Ensure adherence to safety regulations and quality standards during all installation and maintenance activities.
- Collaborate with engineering and product development teams to resolve complex technical issues.
- Manage service contracts and ensure client satisfaction.
- Generate comprehensive reports on service activities, equipment performance, and technician performance.
- Stay updated on new equipment technologies and maintenance techniques.
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Field Service Technician (Remote Oversight)
Posted 17 days ago
Job Viewed
Job Description
Our client, a leader in specialized equipment installation and maintenance, is seeking a motivated Field Service Technician to join their fully remote support and coordination team. While the role is remote, with a conceptual presence in **Kericho, Kericho, KE**, you will be responsible for remotely guiding and supporting field technicians, troubleshooting equipment issues, and ensuring the successful installation and maintenance of complex machinery. The ideal candidate possesses a strong technical aptitude, extensive hands-on experience with electromechanical systems, and a knack for problem-solving. You will utilize remote diagnostic tools, provide clear instructions to on-site personnel, and manage service requests efficiently. This position requires excellent communication skills, the ability to convey technical information effectively, and a customer-centric approach. You will work closely with clients and internal engineering teams to resolve technical challenges and ensure optimal equipment performance. The successful candidate will be highly self-disciplined, organized, and capable of managing their workload independently in a remote setting. A proactive attitude towards identifying potential issues and providing preventative solutions is highly valued. Responsibilities:
- Provide remote technical support and guidance to field service technicians.
- Troubleshoot complex equipment malfunctions using remote diagnostic tools.
- Assist in the planning and scheduling of field service operations.
- Ensure adherence to installation, maintenance, and repair procedures.
- Document service activities, resolutions, and technical feedback accurately.
- Collaborate with engineering and product development teams on equipment improvements.
- Manage spare parts inventory and coordinate logistics for field repairs.
- Respond to service inquiries and ensure timely resolution of customer issues.
- Stay updated on product technical specifications and service bulletins.
- Technical degree or certification in a relevant field (e.g., Electrical, Mechanical, Mechatronics).
- Proven experience as a Field Service Technician or in a related technical support role.
- Strong understanding of electromechanical systems and industrial equipment.
- Proficiency with diagnostic tools and remote support technologies.
- Excellent problem-solving and analytical skills.
- Strong written and verbal communication skills, with the ability to explain technical concepts clearly.
- Ability to work independently and manage multiple priorities in a remote environment.
- Customer-focused mindset and strong interpersonal skills.
- Experience in installation and maintenance of specific machinery is a plus.
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7
Lead Field Service Technician (Remote Oversight)
Posted 24 days ago
Job Viewed
Job Description
Our client is seeking a highly experienced and technically adept Lead Field Service Technician to provide remote oversight and technical guidance. In this fully remote role, you will leverage your extensive knowledge of industrial equipment installation, maintenance, and repair to support a team of field technicians. Your primary responsibility will be to diagnose complex issues remotely, provide expert troubleshooting advice, and ensure the highest standards of service delivery across various client sites.
Responsibilities:
Qualifications:
Responsibilities:
- Provide expert remote technical support and troubleshooting for complex equipment issues encountered by field service teams.
- Analyze diagnostic data, schematics, and service manuals to identify root causes of equipment malfunctions.
- Develop and document detailed repair procedures and best practices for common and complex issues.
- Guide field technicians through intricate repair processes via phone, video conferencing, and remote diagnostic tools.
- Review service reports from field technicians to ensure accuracy, completeness, and adherence to standards.
- Identify recurring problems and recommend design or operational improvements to prevent future failures.
- Develop and deliver remote training modules for field service technicians on new equipment and troubleshooting techniques.
- Maintain an up-to-date knowledge base of all serviced equipment, including specifications, common faults, and repair solutions.
- Collaborate with engineering and product support teams to resolve escalated technical issues.
- Contribute to the continuous improvement of remote support processes and tools.
Qualifications:
- Associate's degree or equivalent experience in Electronics, Mechanical Engineering Technology, or a related technical field.
- Minimum of 10 years of hands-on experience in installing, maintaining, and repairing complex industrial machinery or technical equipment.
- Proven expertise in diagnosing and resolving a wide range of mechanical, electrical, and electronic issues.
- Excellent understanding of diagnostic tools, schematics, and technical documentation.
- Exceptional problem-solving, analytical, and critical-thinking skills.
- Outstanding communication and interpersonal skills, with the ability to clearly explain technical concepts to technicians with varying levels of experience.
- Proficiency with remote collaboration tools (e.g., Zoom, Teams, diagnostic software).
- Ability to work independently and manage time effectively in a remote setting.
- Experience in leading or mentoring technical teams is highly desirable.
- Strong customer service orientation and a commitment to quality.
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Senior Field Service Technician - Remote Oversight
Posted 24 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and experienced Senior Field Service Technician to join their team, primarily working remotely with occasional site visits as required by specific projects. This role focuses on providing advanced technical support, troubleshooting complex issues, and mentoring junior technicians in the installation and maintenance of specialized equipment. While field-based problem-solving is a core component, this position leverages remote technologies for oversight, guidance, and advanced diagnostics, offering a unique blend of remote work and hands-on expertise. The ideal candidate will be adept at diagnosing and resolving technical challenges, ensuring maximum uptime and customer satisfaction.
Responsibilities:
Responsibilities:
- Provide expert-level technical support and troubleshooting for installed systems and equipment.
- Diagnose and resolve complex mechanical, electrical, and software issues remotely.
- Develop and implement preventative maintenance schedules to ensure optimal equipment performance.
- Conduct on-site installations, upgrades, and repairs when remote resolution is not feasible.
- Mentor and train junior field service technicians, sharing technical knowledge and best practices.
- Create detailed technical reports, service logs, and documentation for all service activities.
- Manage spare parts inventory and ensure timely requisition of necessary components.
- Collaborate with engineering and product development teams to provide feedback on product performance and identify areas for improvement.
- Ensure adherence to all safety protocols and company policies during site visits and while performing remote duties.
- Manage customer relationships, ensuring high levels of satisfaction with service delivery.
- Diploma or Bachelor's degree in Engineering (Mechanical, Electrical, Electronics) or a related technical field.
- A minimum of 7 years of hands-on experience in field service, installation, and maintenance of complex technical equipment.
- Proven ability to diagnose and troubleshoot intricate technical problems.
- Strong understanding of mechanical, electrical, and electronic systems.
- Proficiency in using diagnostic tools and software.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills, with the ability to guide and instruct others effectively.
- Ability to work independently, manage time efficiently, and travel occasionally for critical on-site interventions.
- Familiarity with remote support tools and technologies is highly desirable.
- Commitment to safety and quality standards.
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