3 Senior Field Installation And Maintenance Technician Remote Oversight jobs in whatjobs
Senior Field Installation and Maintenance Technician (Remote Oversight)
Posted 16 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and experienced Senior Field Installation and Maintenance Technician to provide remote technical support and oversight for complex installation and maintenance projects. This is a fully remote position, ideal for an expert who can guide and troubleshoot issues from a distance, ensuring optimal performance and client satisfaction. You will leverage your extensive technical knowledge and problem-solving skills to assist on-site technicians, diagnose faults, and provide detailed guidance for installations, repairs, and preventative maintenance of specialized equipment. The successful candidate will have a proven history of success in field service and a strong aptitude for clear, concise technical communication.
Key Responsibilities:
Key Responsibilities:
- Provide remote technical expertise and troubleshooting support to field installation and maintenance teams.
- Diagnose complex technical issues with equipment and systems via remote access and communication tools.
- Develop clear, step-by-step instructions and guides for installation, calibration, and repair procedures.
- Review and approve installation and maintenance reports submitted by on-site technicians.
- Conduct remote inspections and quality assurance checks to ensure work meets technical standards and specifications.
- Assist in the planning and scheduling of field service operations, coordinating with project managers and teams.
- Identify recurring technical problems and propose solutions or process improvements to prevent future occurrences.
- Maintain detailed technical documentation, including troubleshooting guides, best practices, and product specifications.
- Train and mentor junior field technicians remotely on technical procedures and best practices.
- Stay current with product updates, technological advancements, and industry best practices in installation and maintenance.
- Collaborate with engineering and product development teams to provide feedback on product design and performance.
- Manage communication channels between on-site teams, management, and other relevant departments.
- Ensure adherence to safety protocols and environmental regulations during all service activities, remotely guiding compliance.
- Contribute to the continuous improvement of remote support processes and tools.
- Develop standard operating procedures (SOPs) for common installation and maintenance tasks.
- Technical certification or Associate's/Bachelor's degree in Engineering, Electronics, Mechanics, or a related technical field.
- Minimum of 6 years of hands-on experience in field installation, repair, and maintenance of complex machinery or systems.
- Demonstrated ability to diagnose and resolve intricate technical problems remotely.
- Excellent technical communication skills, both written and verbal, with the ability to explain complex concepts clearly.
- Proficiency in using remote diagnostic tools, collaboration software, and technical documentation platforms.
- Strong understanding of electrical, mechanical, and/or hydraulic systems, depending on the specific industry.
- Ability to work independently and manage time effectively in a fully remote setting.
- Problem-solving aptitude and a customer-centric approach.
- Experience in training or mentoring technical staff is a significant advantage.
- Familiarity with project management principles.
This advertiser has chosen not to accept applicants from your region.
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Senior Field Installation and Maintenance Technician (Remote Oversight)
Posted 14 days ago
Job Viewed
Job Description
Our client is seeking a skilled and experienced Senior Field Installation and Maintenance Technician to provide remote oversight and technical guidance for our field operations. While this role is primarily remote, it requires a deep understanding of hands-on installation and maintenance work. You will be responsible for remotely troubleshooting complex technical issues, guiding field technicians, ensuring quality standards are met, and optimizing maintenance schedules.
Key responsibilities:
The ideal candidate will have a strong technical background, with a minimum of 5 years of experience in installation, maintenance, and repair, preferably in a relevant industry. A vocational diploma or certification in a technical field is highly desirable. Proven ability to diagnose and solve complex technical problems remotely is essential. Excellent communication, interpersonal, and leadership skills are required to effectively guide field teams. Familiarity with remote diagnostic tools and a strong understanding of safety protocols are crucial. The ability to interpret technical manuals and schematics is a must. While the role is remote, it requires an understanding of operations potentially related to the Bungoma, Bungoma, KE region. We are looking for a technically adept individual with excellent problem-solving skills and the ability to lead and support field teams effectively from a distance.
Key responsibilities:
- Providing remote technical support and troubleshooting for installation, maintenance, and repair of equipment and systems.
- Mentoring and guiding on-site technicians through complex procedures via remote communication channels.
- Reviewing installation and maintenance reports, ensuring accuracy and adherence to standards.
- Developing and updating standard operating procedures for installation and maintenance tasks.
- Analyzing equipment performance data to identify potential issues and recommend preventive maintenance strategies.
- Assisting in the planning and scheduling of maintenance activities for optimal efficiency.
- Collaborating with engineering and product teams to provide feedback on product design and reliability.
- Conducting remote quality assurance checks on completed work performed by field teams.
- Managing spare parts inventory and coordinating logistics for timely delivery to field sites.
- Training remote teams on new equipment, techniques, and safety protocols.
- Maintaining detailed records of all support activities, equipment performance, and maintenance performed.
The ideal candidate will have a strong technical background, with a minimum of 5 years of experience in installation, maintenance, and repair, preferably in a relevant industry. A vocational diploma or certification in a technical field is highly desirable. Proven ability to diagnose and solve complex technical problems remotely is essential. Excellent communication, interpersonal, and leadership skills are required to effectively guide field teams. Familiarity with remote diagnostic tools and a strong understanding of safety protocols are crucial. The ability to interpret technical manuals and schematics is a must. While the role is remote, it requires an understanding of operations potentially related to the Bungoma, Bungoma, KE region. We are looking for a technically adept individual with excellent problem-solving skills and the ability to lead and support field teams effectively from a distance.
This advertiser has chosen not to accept applicants from your region.
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Senior Field Installation and Maintenance Technician (Remote Oversight)
Posted 6 days ago
Job Viewed
Job Description
Our client is seeking a highly experienced Senior Field Installation and Maintenance Technician who will be responsible for remote oversight and coordination of field operations. While the core duties involve managing and supporting field teams, this role is structured as fully remote, allowing you to leverage your expertise from anywhere in Kenya. You will play a crucial role in ensuring the successful installation, maintenance, and troubleshooting of our client's equipment and systems across various locations. Your guidance will be critical in maintaining high standards of service delivery and operational efficiency.
Key Responsibilities:
Key Responsibilities:
- Provide remote technical guidance, troubleshooting support, and mentorship to field installation and maintenance technicians.
- Develop and review installation procedures, maintenance schedules, and repair protocols.
- Analyze field reports, identify trends in equipment failures or installation issues, and recommend proactive solutions.
- Manage inventory and logistics for spare parts and necessary equipment required for field operations.
- Coordinate service calls, dispatch technicians, and monitor progress to ensure timely completion of tasks.
- Ensure all field operations adhere to safety regulations, quality standards, and client-specific requirements.
- Assist in the development and delivery of training programs for field technicians on new products, procedures, and best practices.
- Liaise with customer service and sales teams to address client concerns and ensure customer satisfaction.
- Maintain detailed records of all service activities, equipment performance, and maintenance history.
- Contribute to the continuous improvement of installation and maintenance processes, tools, and documentation.
- Evaluate new technologies and techniques to enhance field service operations.
- Act as a key point of contact for escalated technical issues reported by field teams.
- A Diploma or Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical field.
- A minimum of 6 years of experience in hands-on installation, maintenance, and repair of complex technical equipment or systems.
- Proven experience in a supervisory or lead technician role, with strong leadership and team coordination skills.
- Excellent troubleshooting and problem-solving abilities.
- Strong understanding of safety protocols and best practices in technical field operations.
- Proficiency in using diagnostic tools and interpreting technical manuals and schematics.
- Exceptional communication and interpersonal skills, with the ability to effectively guide and support remote teams.
- Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
- Proficiency with relevant software for scheduling, reporting, and inventory management.
- Ability to work independently and demonstrate a high level of initiative in a remote setting.
This advertiser has chosen not to accept applicants from your region.
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