926 Sales Representatives jobs in Nairobi

Sales Representative – Reservations

We're hiring a
Sales Representative – Reservations
to join our vibrant and goal-driven team In this role, you'll speak with potential customers over the phone, guide them through the booking process, and use proven sales techniques to convert interest into confirmed reservations. Every interaction is an opportunity to deliver an exceptional experience and help someone book with confidence.

Key Responsibilities

• Persuasively close reservation sales over the phone with clarity and confidence.
• Provide friendly, professional support throughout the booking process.
• Actively listen to customer needs and address concerns with empathy and expertise.
• Apply proven sales strategies to achieve high conversion rates.
• Deliver exceptional customer experiences with precision and care.
• Consistently meet and exceed sales, quality, and attendance targets.

Skills & Competencies

• Customer Service Excellence
  : Handle inquiries professionally and resolve issues with ease.
• Sales & Persuasion
  : Confidently influence customer decisions and close deals.
• Active Listening
  : Understand customer needs and respond with clarity and empathy.
• Attention to Detail
  : Ensure accurate data entry and booking information.
• Tech-Savvy
  : Comfortable using reservation systems, CRMs, and digital tools.
• Time Management
  : Handle multiple calls while maintaining high service standards.
• Team Collaboration
  : Share knowledge and support team goals.

Requirements

• Excellent command of spoken and written English.
• Previous experience in sales or call center environments is preferred.
• Outstanding communication skills and a customer-first mindset.
• Self-motivated, eager to learn, and results-driven.

Benefits

• Competitive salary.
• Performance-based bonuses.
• Monetary transportation allowance.
• Opportunities for growth and development within the company.

Job Description
Field Sales Representative - Kenya (Eastern Region)
This customer-facing role is accountable for maximizing the physical availability of Mars brands across prime in-store locations. The position focuses on driving the quality of displays and delivering excellent execution aligned with perfect store ambitions. The ultimate goal is to achieve incremental business and category growth through strategic in-store presence and execution excellence.

What are we looking for?

• Bachelor's Degree, preferably in Sales, Marketing, or Commerce.
• A minimum of 3 to 5 years of work experience as an in-field sales professional in the FMCG industry.
• Supervisory experience is an added advantage.
• Must be a qualified and competent driver with a clean and valid driving license.

What will be your key responsibilities?

• Channel Development: Enhance availability, visibility, and distribution through excellence in execution across assigned channels, whether modern trade or traditional trade, in alignment with sales and picture of success metrics.
• Distributor and Sales Partner Management: Manage, measure, support, and motivate distributor and/or third-party sales partners to ensure availability and quality execution in trade, meeting growth targets and sales metrics, including perfect store initiatives, distribution gap closures, in-market sales targets, activity compliance, speed to market, and ADHOC drives.
• Operational Plan Execution: Implement the field sales operational plan in accordance with the Perfect Store initiative, annual cycle brief/activity calendar, and channel/account plans through collaboration with Mars Field Sales Development Leaders and Customer Marketing Team.
• Consumer Insight Utilization: Utilize understanding of consumer/shopper demographics, data, and trends to develop compelling category and customer business solutions that add value to customers.
• Negotiation and Implementation: Negotiate range, share of shelf, placement, and POS directly with customers, while managing efficient and effective implementation of agreed activities with sales partners to deliver best-in-class customer service.
• Order Management Support: Facilitate the selling process through order management by self and distributor or third-party sales teams, fostering collaborative relationships with other business functions.
• Asset Management: Ensure safe custody of company assets, including vehicles and merchandising materials.
• Coverage Review: Collaborate with field sales leaders to review distributor or third-party sales partner coverage, identify opportunities, and agree on next steps.
• Internal Collaboration: Build collaborative relationships with key stakeholder departments (Marketing, Trade Marketing, and Customer Development) to influence RTM solutions for the assigned channel.
• Customer Relationship Building: Develop collaborative relationships with customer regionals, replenishers, and/or buyers for relevant accounts being managed.
• Compliance Assurance: Ensure compliance with all relevant Q&FS standards.

What can you expect from Mars?

• Work with over 130,000 diverse and talented Associates, all guided by the Five Principles.
• Join a purpose driven company, where we're striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.

Company Description

Amara Capital helps businesses craft a message, design and brand products and services, automate the marketing process, and build multiple sources of income. Our focus is on providing holistic solutions that meet the unique needs of each client. We are dedicated to fostering growth and innovation in every business we serve.

Role Description

This is a full-time hybrid role for a Sales Staff located in Nairobi County, Kenya. Some work from home is acceptable. The Sales Staff will be responsible for identifying and acquiring new clients, managing client relationships, conducting market research, and achieving sales targets. Responsibilities include creating sales strategies, preparing sales reports, and collaborating with the marketing team to develop effective campaigns.

Qualifications

• Strong background in Sales and Marketing
• Excellent communication and interpersonal skills
• Proficiency in market research and analysis
• Experience in relationship management and client acquisition
• Ability to work independently and in a team
• Proven track record of achieving sales targets
• Bachelor's degree in Business, Marketing, or related field
• Experience in the technology or finance industry is a plus

Job Title: Pharmacy Sales Representative
Location: Mombasa, Kenya
Job Overview:
We are seeking a proactive and results-driven Pharmacy Sales Representative to join our client's team. This role is essential for promoting pharmaceutical products to pharmacies and healthcare professionals, ensuring that the client's offerings effectively meet the needs of patients and providers.

The ideal candidate will drive expert recommendation on key brands through the effective selling, detailing, and merchandising of our client's brands to all relevant HCPs (Pharmacists, Pharmacy assistants, Front shop assistants, Clinic sisters and other as may be determined from time to time) in-line with our client's relevant Policy & Procedures and local regulatory & ethical code guidelines.

Key Responsibilities:

• Sales and Promotion: Actively promote and sell the client's pharmaceutical products to pharmacies, achieving sales targets and objectives.
• Relationship Management: Build and maintain strong relationships within the pharmacy channel to maximize business opportunities and grow the business.
• Market Research: Conduct market analysis to identify potential clients and understand the competitive landscape, adapting strategies as necessary.
• Product Expertise: Maintain comprehensive knowledge of the client's product portfolio, including indications, contraindications, and clinical data, to provide accurate information to clients. Detail pharmacists and pharmacy assistants and train staff in-store during planned Lunch & Learn sessions (6 per month).
• Training and Support: Offer training and support to pharmacy staff on product usage, benefits, and compliance with regulations.
• Coordination: Co-ordinate the efforts of assigned 3rd Party merchandising agents.
• Reporting: Prepare and submit regular reports on sales activities, market trends, and client feedback to management.
• Negotiation: Negotiate the order to meet demand and expected off-take and pull through of stock and negotiate adequate share of shelf (SoS), forward share (in line with market share) to drive consumption.
• Compliance: Ensure compliance with customer relationship management tool.

Qualifications:

• Education: A university degree (preferably in science, medical or paramedical field, FMCG).
• Experience: 3 years proven experience in pharmaceutical sales or a related field, with a strong understanding of pharmacy operations and FMCG.
• Skills: Excellent communication, negotiation, and interpersonal skills; ability to build rapport with clients.
• Self-Motivated: Strong organizational skills and the ability to work independently to achieve sales goals.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more

Company Description

At ClensySoaps, we prioritize affordability and quality to provide effective cleaning products for every household. We believe cleaning products are essential in maintaining a clean environment, akin to basic needs like food and shelter. Our product range includes multipurpose cleaners, toilet disinfectants, hand wash, body wash, face cleansers, hair shampoo and treatment, household bleach, and more. We aim to reach every Kenyan household to help make their cost of living more affordable. Follow us @clensysoaps to support our mission.

Role Description

This is a full-time, on-site role based in Nairobi for a Door to Door Sales Representative. The Sales Representative will be responsible for promoting and selling ClensySoaps products directly to consumers through door-to-door interactions. Daily tasks include demonstrating product features, answering customer inquiries, processing orders, and ensuring customer satisfaction. Additionally, the Sales Representative will provide feedback on market trends and customer needs to the sales management team.

Qualifications

• Excellent Communication and interpersonal skills
• Proven Sales experience and the ability to achieve sales targets
• Familiarity with the Beauty Industry is a plus
• Ability to work independently and manage time effectively

REMUNERATION
17500KES base Salary plus 10% commission on targets reach. Re-evaluated periodically for valuable employees.

Company Description

Inspire Credit Limited is a licensed credit provider by the Central Bank of Kenya, dedicated to offering fast, transparent, and flexible financial solutions to individuals and businesses. Guided by values such as customer service, honesty, integrity, and accountability, Inspire Credit supports clients in achieving financial resilience and growth. The company provides a range of financial products, including business loans, car loans, salary loans, asset finance, and other tailored solutions. With a strong reputation for trust and efficiency, Inspire Credit is a reliable partner for entrepreneurs, professionals, and communities across Kenya.

Role Description

This is a full-time on-site role for Sales Representatives. The Sales Representatives will be responsible for identifying potential clients, promoting financial products, closing sales, and maintaining client relationships. Daily tasks include meeting sales targets, conducting market research, providing customer service, preparing sales reports, and representing the company at trade exhibitions and events. The role requires excellent communication skills and a proactive approach to generating new business opportunities.

Qualifications

• Sales and Marketing skills, including market research and promotion
• Excellent communication and interpersonal skills
• Customer service experience
• Ability to prepare sales reports and meet sales targets
• Proactive approach to generating new business opportunities
• Ability to work independently and as part of a team
• Understanding of financial products and services
• High level of integrity
• At least 2 years of sales/field experience
• Minimum Diploma in Business, Marketing, Finance, or a related field

Interested candidates should send their application and CV to

Company Description

Masika Benevolent is a social enterprise that provides affordable last expense and benevolent services across Kenya. Our goal is to provide financial security, dignity, and peace of mind through sustainable community-driven support programs. We empower families to handle funeral and emergency expenses with ease, while promoting unity and compassion within communities. Our model ensures that members are supported in times of need.

Role Description

This is a full-time on-site role for an Executive Sales Representative, located in Nairobi County, Kenya. The Executive Sales Representative will be responsible for identifying and pursuing sales opportunities, managing client relationships, and meeting sales targets. Day-to-day tasks include developing and implementing sales strategies, conducting market research, and presenting products and services to potential clients. The role also involves maintaining accurate records of sales activities and providing regular reports to management.

Qualifications

• Sales, Sales Strategies, and Client Relationship Management skills
• Experience in conducting Market Research and pursuing Sales Opportunities
• Excellent Communication and Presentation skills
• Ability to work independently and within a team
• Proficiency in using sales software and tools
• Previous experience in the social enterprise sector is an advantage
• Bachelor's degree in Business, Marketing, or related field

Company Description

Amara Capital Limited assists businesses in crafting messages, designing and branding products and services, automating the marketing process, and building multiple sources of income. Our mission is to help businesses grow and succeed in a competitive market. By providing tailored solutions, we ensure each client achieves their unique goals efficiently and effectively.

Role Description

This is a full-time hybrid role for a Sales Staff member located in Nairobi County, Kenya, with some opportunities for remote work. The Sales Staff member will be responsible for daily tasks such as identifying and pursuing new sales prospects, maintaining relationships with existing clients, and meeting sales targets. Additional responsibilities include providing product information, answering customer queries, and participating in sales and marketing events. Staying updated on industry trends and reporting sales activities will also be essential parts of the job.

Qualifications

• Strong interpersonal and communication skills
• Proven ability to achieve sales targets and close deals
• Experience in customer relationship management and building long-term relationships
• Understanding of marketing strategies and techniques
• Ability to work independently and in a team setting
• Good organizational and time management skills
• Bachelor's degree in Business, Marketing, or related field
• Familiarity with CRM tools and sales performance metrics is a plus
• Proficiency in MS Office and basic IT skills

Role Purpose
The Direct Sales Representative will be responsible for driving loan disbursements, client acquisition, and revenue growth for Umbapay. The role demands a proactive and goal-oriented professional with strong field sales experience, strong relationship-building skills, and the ability to consistently achieve sales targets.

AboutUmba
Umba is a pan-African digital bank serving customers in both Kenya and Nigeria. Our mission entails providing accessible and cost-effective financial services across Africa, enabling our customers to take charge of their financial well-being. We are committed to seizing a unique opportunity to transform the financial landscape in Africa by harnessing the power of machine learning to develop intelligent, affordable financial products tailored for emerging markets. Our machine learning models are continuously improving, and we leverage AI and automation to deliver banking solutions at the lowest possible cost to our expanding customer base.

Umba is headquartered in Nairobi Kenya. Our primary focus is to offer a comprehensive range of digital banking products through Android, iOS and Web Apps, and we take pride in our culture of consistently surpassing customer expectations, which has fueled our rapid expansion.

Umba acquired a deposit taking microfinance bank in Kenya in 2023, which has now been named Umba Microfinance Bank. The bank has achieved fast growth since launch with average monthly growth rate of 19% and 6x revenue growth in 2024.

Key Responsibilities
2. Client Acquisition & Relationship Management
3. Loan Application Support & Credit Facilitation
4. Portfolio Management & Loan Recovery
5. Compliance & Reporting
6. Market Engagement
Qualifications & Experience
Key Competencies

• Sales & Target Achievement
• Achieve or exceed monthly loan disbursement and revenue objectives
• Execute effective sales activities in the field to drive loan uptake and client acquisition
• Track personal performance against set KPIs and work with the team lead to address any performance gaps
• Prospect and onboard new clients through direct sales, referrals, and market activations
• Guide clients through Know Your Customer (KYC) and Know Your Business (KYB) requirements
• Clearly communicate Umbapay's financing solutions and value proposition to potential clients
• Build long-term client relationships to support retention, repeat business, and referrals
• Assist clients with loan applications and ensure accurate documentation is submitted
• Provide guidance to clients on loan terms, repayment obligations, and product use
• Monitor repayment schedules for assigned clients and follow up to ensure timely payments
• Engage with clients experiencing repayment challenges and escalate cases as needed
• Collaborate with the collections team on overdue accounts to reduce portfolio at risk (PAR)
• Ensure all client interactions and loan applications comply with internal policies and regulatory standards
• Maintain accurate client records, loan files, and sales activity reports
• Submit timely and accurate reports on sales performance and client engagement
• Stay updated on market trends, customer needs, and competitor activity
• Identify new opportunities and provide feedback to the team lead to improve sales strategies
• Diploma in Business, Finance, Marketing, or related field
• At least 1–3 years in sales, banking, microfinance, or financial services
• Experience in field sales or B2B client acquisition is highly desirable
• Demonstrated ability to meet and exceed sales/loan targets
• knowledge of credit products, risk assessment, and loan processes
• Excellent communication, negotiation, and customer service skills
• Ability to work independently in the field and deliver results under minimal supervision
• Sales-driven and target-oriented
• Strong interpersonal and relationship management skills
• Good organizational and reporting ability
• Self-motivated, resilient, and adaptable
• Understanding of financial products and lending practices

Due to the urgency, applications will be reviewed on a rolling basis.

NB: Only short-listed candidates will be contacted.

Umba Microfinance Bank Limited is a proud equal opportunity employer and does

not discriminate against applicants on any basis.

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