What Jobs are available for Sales Operations in Kenya?

About BrightEdge
As the industry pioneer behind Content Performance Marketing, BrightEdge has thoroughly redefined the concept of search engine optimization by developing an award-winning platform that precisely measures and optimizes marketing content across online channels. Our cloud-based platform is powered by big data analysis that allows our customers to plan, optimize, and measure campaigns based on real-time content performance. BrightEdge has emerged as the leading international provider of cloud-based SEO Enterprise solutions due to its dynamic and results oriented entrepreneurial culture.

Position Summary
We are seeking a strategic and results-driven Manager of Sales Operations to support our high-performing sales organization. This role is critical to ensuring operational excellence, driving sales effectiveness, and enabling scalable growth. Based in our Chicago office, the Manager of Sales Operations will partner closely with sales leadership, marketing, finance, and customer success to optimize processes, manage sales technologies, and deliver actionable insights.

Key Responsibilties

• Lead day-to-day sales operations including forecasting, pipeline analysis, territory planning, and quota setting
• Drive sales performance and productivity by optimizing CRM (Salesforce) usage, reporting accuracy, and data integrity
• Collaborate with Sales Enablement to support onboarding, training, and continuous learning initiatives
• Partner with Revenue Operations and Finance to analyze business performance, design dashboards, and deliver insights to senior leadership
• Manage and enhance the sales tech stack (Salesforce, Outreach, Gong, etc.) to support automation and workflow optimization
• Evaluate and streamline sales processes to improve speed, efficiency, and customer experience
• Own key sales operations projects such as compensation planning, territory realignment, and go-to-market initiatives
• Serve as a strategic advisor to sales leadership on performance trends, risks, and opportunities

What It Takes To Be Successful

• Bachelor's degree required; MBA or related graduate degree is a plus
• 5+ years of experience in sales operations, revenue operations, or related roles in a B2B SaaS environment
• Proven expertise with Salesforce and other sales productivity tools (e.g., Clari, Gong, Outreach)
• Strong analytical skills and experience with business intelligence tools (e.g., Tableau, Looker, PowerBI)
• Excellent project management and cross-functional collaboration abilities
• Strong communication and stakeholder management skills, especially with sales leadership
• Ability to thrive in a fast-paced, dynamic environment with a proactive and problem-solving mindset

$110,000 - $150,000 a year

Job Title: Sales and Operations Executive

Department: Sales and Operations

Reports To: Technical Director

Summary:

The Sales and Operations Executive is responsible for leading and managing the sales and operations to achieve the company's sales goals. This includes generating leads, following up on prospects, closing deals, overseeing client servicing, and generating reports.

Essential Duties and Responsibilities:

• Generate leads and follow up on prospects
• Qualify leads and generate quotes or proposals
• Follow up on qualified prospects and handle their objections
• Close deals and handle paperwork and taking down payments
• Oversee client servicing to ensure that clients are satisfied and that their needs are being met
• Follow up on signing off after client servicing
• Generate reports including balance sheet and P&L

Qualifications:

• Bachelor's degree in business administration, marketing, sales, or a related field
• 1+ years of experience in sales and operations management, with a proven track record of success
• Strong understanding of sales and marketing principles and strategies
• Experience with using CRM software and data analytics tools
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team

Daily KPIs:

• Number of leads generated
• Number of follow-up calls made
• Number of qualified leads
• Number of proposals generated
• Number of deals closed
• Customer satisfaction rating

To achieve these KPIs, the Sales and Operations Executive should:

• Develop and implement a sales strategy that aligns with the company's overall business goals.
• Build and maintain a strong pipeline of leads.
• Qualify leads and generate proposals that are tailored to the needs of each prospect.
• Follow up with qualified leads and handle their objections effectively.
• Close deals and handle paperwork and taking down payments efficiently.
• Oversee client servicing to ensure that clients are satisfied and that their needs are being met.
• Generate accurate and timely reports to track progress and identify areas for improvement.

The ideal candidate for this position will be a highly motivated and experienced sales and operations executive with a proven track record of success. They should have a strong understanding of sales and marketing principles and strategies, as well as experience with using CRM software and data analytics tools. The ideal candidate should also be an excellent communicator and have the ability to work independently and as part of a team.

The Company

Foresight Tech Group, a leading East African technology solutions provider, seeks a strategic Sales Operations Executive to lead bid management and drive new business acquisition. You'll transform our tender approach while building key partner relationships to maximize win rates and profitability.

Key Responsibilities

• Bid Management:
  Lead end-to-end management of RFPs, RFQs, and tenders. Develop winning strategies, coordinate cross-functional teams, and maintain centralized tracking systems.
• Strategic Planning:
  Collaborate with sales/technical teams to craft compelling proposals, conduct competitive analysis, and develop standardized templates and content libraries.
• Partner Relations:
  Manage relationships with OEMs, distributors, and technology partners. Negotiate terms, coordinate joint bids, and ensure compliance with agreements.
• Compliance & Pricing:
  Maintain certifications and regulatory documentation. Collaborate on competitive pricing strategies and analyze market data to optimize bids.
• Performance Tracking:
  Monitor bid metrics, analyze win/loss data, manage contract renewals, and support sales forecasting.

Requirements

Essential:

• 2-3 years in sales operations, bid management, or business development
• Advanced Microsoft Office Suite and CRM proficiency
• Strong understanding of technology sector tendering and partner ecosystems
• Excellent written/verbal communication and proposal writing skills
• Knowledge of compliance and certification processes in the technology sector.

To apply send your resume to

. Interviews will be done on a rolling basis until the position is filled. Only qualified candidates will be contacted.

• Develop and refine sales processes, policies, and procedures to enhance productivity and scalability.
• Manage and optimize the company's CRM system (e.g., Salesforce) and other sales technologies.
• Design and implement comprehensive sales enablement programs, including training, content, and tools.
• Oversee sales forecasting, pipeline management, and territory planning processes.
• Analyze sales performance data, identify trends, and provide actionable insights to sales leadership.
• Develop and maintain sales dashboards and reports to track key performance indicators (KPIs).
• Collaborate with marketing, product, and customer success teams to ensure alignment and support for sales initiatives.
• Manage the sales operations budget and resource allocation.
• Lead and mentor a team of sales operations and enablement specialists.
• Drive continuous improvement initiatives within the sales organization.

• Bachelor's degree in Business Administration, Marketing, or a related field. An MBA is a plus.
• A minimum of 8 years of experience in sales operations, sales enablement, or a related sales support function.
• Proven expertise in CRM administration and management (e.g., Salesforce).
• Strong understanding of sales methodologies, forecasting, and pipeline management best practices.
• Excellent analytical and problem-solving skills, with proficiency in data analysis tools.
• Experience in developing and delivering sales training programs and content.
• Exceptional communication, collaboration, and leadership skills.
• Ability to thrive in a fast-paced, remote work environment and manage multiple priorities.
• Experience working with cross-functional teams to achieve business objectives.

• Develop, refine, and implement sales processes and methodologies to enhance productivity and performance.
• Manage and optimize the company's CRM system (e.g., Salesforce) and other sales enablement tools.
• Analyze sales data to identify trends, measure performance against KPIs, and provide actionable insights to sales leadership.
• Develop sales forecasts, territory plans, and compensation models.
• Design and deliver training programs for the sales team on processes, tools, and best practices.
• Collaborate with marketing and product teams to ensure alignment on go-to-market strategies.
• Oversee sales reporting, dashboards, and presentations for executive review.
• Identify and implement process improvements to streamline sales operations and reduce friction.
• Manage sales operations projects from inception to completion.
• Ensure data accuracy and integrity within the sales technology stack.
• Stay current with sales operations best practices and emerging technologies.

• Bachelor's degree in Business Administration, Marketing, Finance, or a related field.
• Minimum of 6 years of experience in sales operations, with a proven track record in a senior role.
• Extensive experience with CRM systems (Salesforce preferred) and sales analytics tools.
• Strong understanding of sales processes, methodologies, and revenue operations.
• Proficiency in data analysis, forecasting, and performance reporting.
• Excellent project management and organizational skills.
• Strong communication, presentation, and interpersonal skills, with the ability to influence stakeholders at all levels.
• Ability to work independently and manage priorities effectively in a remote environment.
• Experience in developing and implementing sales compensation plans is a plus.
• Understanding of sales enablement strategies and tools.

• Oversee and optimize the sales process, from lead generation to deal closure.
• Manage and administer the company's CRM system (e.g., Salesforce), ensuring data integrity and providing user support.
• Develop and implement sales reporting and analytics dashboards to track key performance indicators (KPIs).
• Analyze sales data to identify trends, forecast sales, and provide insights to sales leadership.
• Develop and maintain sales collateral, presentations, and training materials.
• Streamline sales workflows and implement process improvements to increase efficiency.
• Manage sales territories and lead distribution.
• Collaborate with marketing to ensure effective lead management and handoff processes.
• Support the sales team with operational queries, tools, and resources.
• Assist in the development and execution of sales enablement strategies.

• Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
• Minimum of 5 years of experience in sales operations, sales management, or a related analytical role.
• Proven expertise in CRM administration (Salesforce preferred) and sales automation tools.
• Strong understanding of sales processes, methodologies, and forecasting.
• Excellent analytical, problem-solving, and data interpretation skills.
• Proficiency in Microsoft Excel and data visualization tools (e.g., Tableau, Power BI).
• Exceptional communication, presentation, and interpersonal skills.
• Ability to work independently, manage multiple priorities, and meet deadlines in a remote setting.
• Experience in developing and delivering sales training is a plus.