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Sales & Operations Executive
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Job Description
Job Title: Sales and Operations Executive
Department: Sales and Operations
Reports To: Technical Director
Summary:
The Sales and Operations Executive is responsible for leading and managing the sales and operations to achieve the company's sales goals. This includes generating leads, following up on prospects, closing deals, overseeing client servicing, and generating reports.
Essential Duties and Responsibilities:
- Generate leads and follow up on prospects
- Qualify leads and generate quotes or proposals
- Follow up on qualified prospects and handle their objections
- Close deals and handle paperwork and taking down payments
- Oversee client servicing to ensure that clients are satisfied and that their needs are being met
- Follow up on signing off after client servicing
- Generate reports including balance sheet and P&L
Qualifications:
- Bachelor's degree in business administration, marketing, sales, or a related field
- 1+ years of experience in sales and operations management, with a proven track record of success
- Strong understanding of sales and marketing principles and strategies
- Experience with using CRM software and data analytics tools
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
Daily KPIs:
- Number of leads generated
- Number of follow-up calls made
- Number of qualified leads
- Number of proposals generated
- Number of deals closed
- Customer satisfaction rating
To achieve these KPIs, the Sales and Operations Executive should:
- Develop and implement a sales strategy that aligns with the company's overall business goals.
- Build and maintain a strong pipeline of leads.
- Qualify leads and generate proposals that are tailored to the needs of each prospect.
- Follow up with qualified leads and handle their objections effectively.
- Close deals and handle paperwork and taking down payments efficiently.
- Oversee client servicing to ensure that clients are satisfied and that their needs are being met.
- Generate accurate and timely reports to track progress and identify areas for improvement.
The ideal candidate for this position will be a highly motivated and experienced sales and operations executive with a proven track record of success. They should have a strong understanding of sales and marketing principles and strategies, as well as experience with using CRM software and data analytics tools. The ideal candidate should also be an excellent communicator and have the ability to work independently and as part of a team.
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