4,249 Remote Lead Field Service Technician Industrial Machinery jobs in Kenya
Remote Lead Field Service Engineer (Specialized Equipment)
Posted 8 days ago
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Job Description
Our client, a leader in advanced industrial automation, is actively recruiting a Lead Field Service Engineer to manage and support installation and maintenance operations from a fully remote capacity. This role is pivotal in ensuring our clients’ complex machinery operates at peak performance. You will be responsible for remote diagnostics, troubleshooting, and providing technical guidance to on-site technicians for installation, repair, and preventive maintenance of specialized equipment. The ideal candidate will possess a comprehensive understanding of mechanical, electrical, and software systems integral to our product lines. This position requires exceptional problem-solving abilities and the capacity to guide field teams effectively through virtual communication channels. You will play a key role in developing and refining maintenance protocols, documenting technical solutions, and contributing to product improvement feedback. This is a significant opportunity to apply your expertise in installation and maintenance, contributing to operational excellence for businesses located around Ruiru, Kiambu, KE , all while enjoying the flexibility of a remote-first career. A Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related technical field, combined with extensive hands-on experience, is essential. Certifications in relevant equipment or control systems are highly desirable. Demonstrated success in a remote support role, excellent communication skills, and the ability to manage multiple priorities are critical. Join our innovative team and be at the forefront of remote technical support.
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Remote Lead Field Service Engineer - Industrial Machinery
Posted 23 days ago
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Job Description
Our client is seeking a highly skilled and motivated Lead Field Service Engineer to join their globally distributed team. This is a unique, fully remote opportunity for an expert in industrial machinery maintenance and installation. You will be responsible for providing advanced technical support, troubleshooting complex issues, and guiding junior technicians across various client sites, all managed from a remote setting. The ideal candidate has extensive experience with a wide range of industrial equipment, a strong aptitude for diagnostics, and exceptional communication skills to effectively guide on-site personnel. Your role will be crucial in ensuring maximum uptime and operational efficiency for our clients' critical machinery.
Key Responsibilities:
Required Qualifications:
Key Responsibilities:
- Provide expert remote technical support and troubleshooting for complex mechanical, electrical, and control system issues on industrial machinery.
- Develop and deliver remote training programs for client personnel and junior field service engineers.
- Create detailed diagnostic guides, troubleshooting manuals, and best practice documentation.
- Analyze service reports and field data to identify recurring issues and propose proactive solutions.
- Oversee the remote installation and commissioning process for new equipment, ensuring adherence to specifications.
- Collaborate with engineering and product development teams to provide feedback on product performance and identify areas for improvement.
- Manage critical client escalations, ensuring swift and effective resolution of service disruptions.
- Plan and coordinate remote support activities, ensuring efficient allocation of resources.
- Maintain a high level of customer satisfaction through timely and accurate technical assistance.
- Stay current with the latest technological advancements and industry best practices in industrial machinery and service support.
Required Qualifications:
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related technical field.
- Minimum of 7 years of hands-on experience in field service engineering, with a focus on industrial machinery (e.g., manufacturing equipment, heavy machinery, automation systems).
- Proven expertise in diagnosing and resolving complex mechanical, electrical, and electronic faults.
- Strong understanding of control systems, PLC programming, and industrial networking.
- Excellent remote communication, presentation, and interpersonal skills.
- Ability to clearly explain technical procedures and guide others remotely.
- Experience in developing technical documentation and training materials.
- Demonstrated ability to work independently and manage multiple priorities in a remote work environment.
- Willingness to travel occasionally for critical on-site interventions or training sessions (less than 10% of the time).
- Proficiency in using remote diagnostic tools and collaborative platforms.
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Remote Lead Field Service Technician - Specialized Equipment
Posted 23 days ago
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Job Description
Our client, a global manufacturer of highly specialized industrial equipment, is seeking an experienced Lead Field Service Technician to join their remote support team. This is a fully remote role focused on providing expert technical assistance, troubleshooting, and diagnostic services for complex machinery deployed at client sites worldwide. You will leverage your extensive technical knowledge and problem-solving skills to guide on-site personnel, conduct remote diagnostics, and develop repair strategies. The ability to communicate technical information clearly and concisely to both technical and non-technical audiences is paramount. This role requires a deep understanding of mechanical, electrical, and possibly hydraulic systems, coupled with strong diagnostic acumen.
Key responsibilities include:
Key responsibilities include:
- Providing remote technical support and troubleshooting for specialized industrial equipment.
- Guiding and mentoring on-site technicians and customer personnel through complex repair and maintenance procedures.
- Conducting remote diagnostics using specialized software and tools.
- Analyzing equipment performance data and failure reports to identify root causes of issues.
- Developing detailed repair instructions and documentation for field use.
- Collaborating with engineering and product development teams to provide feedback on equipment design and performance.
- Creating technical documentation, including service bulletins and troubleshooting guides.
- Managing service requests and ensuring timely resolution of technical problems.
- Maintaining a high level of customer satisfaction through expert technical support.
- Staying current with product updates, technical specifications, and service best practices.
- Identifying potential equipment failures and recommending preventative maintenance measures.
- Assisting with the training of new remote support team members.
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Remote Lead Field Service Technician - Industrial Machinery
Posted 23 days ago
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Job Description
Our client is seeking a highly skilled and experienced Lead Field Service Technician specializing in Industrial Machinery to join their team in a fully remote capacity. This senior role involves leading a team of technicians and providing advanced technical support for the installation, maintenance, and repair of complex industrial equipment. You will be responsible for troubleshooting intricate mechanical, electrical, and hydraulic issues, diagnosing problems, and implementing effective solutions to minimize downtime for clients. Key duties include conducting preventative maintenance, performing major repairs and overhauls, ensuring adherence to safety standards, and maintaining detailed service records. The Lead Technician will also be responsible for training and mentoring junior technicians, managing service schedules, and liaising with clients to ensure satisfaction. A strong understanding of industrial machinery, including PLCs, automation systems, and various power transmission components, is essential. The ideal candidate will possess exceptional diagnostic skills, a proactive approach to problem-solving, and a strong commitment to customer service. Proficiency in reading technical diagrams and schematics is mandatory. Excellent communication and leadership abilities are required to effectively manage a remote team and interact with clients. You must be a self-motivated individual with excellent time management skills and the ability to work independently. This role requires frequent travel to client sites (expenses covered) for complex assignments and team oversight, although the primary work setup is remote. A technical degree or equivalent certification in a relevant field, along with a minimum of 7 years of experience in field service or maintenance of industrial machinery, is required. This is a fantastic opportunity to lead a remote service team and contribute significantly to client operational success within a leading industrial equipment provider.
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Remote Lead Field Service Technician - Industrial Equipment
Posted 2 days ago
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Job Description
Our client, a global leader in industrial automation, is seeking an experienced and highly skilled Remote Lead Field Service Technician. While the role requires travel to client sites, the primary coordination, reporting, and dispatch functions will be managed remotely. You will be responsible for leading a team of technicians, ensuring the optimal performance and maintenance of complex industrial machinery. This position requires deep technical expertise, exceptional problem-solving abilities, and strong leadership skills to manage a geographically dispersed team.
Responsibilities:
Responsibilities:
- Provide remote technical support and guidance to field service technicians.
- Diagnose and troubleshoot complex issues with industrial equipment, both remotely and on-site.
- Coordinate and schedule technician assignments, ensuring efficient allocation of resources.
- Oversee the installation, maintenance, and repair of machinery, ensuring adherence to specifications.
- Conduct on-site inspections and perform hands-on repairs and preventative maintenance as needed.
- Train and mentor junior technicians, fostering their technical development.
- Maintain detailed service reports, including diagnostics, repairs, and recommendations.
- Ensure compliance with safety regulations and company procedures.
- Manage spare parts inventory and ordering processes.
- Liaise with clients to ensure satisfaction and address technical concerns.
- Diploma or Degree in Electrical Engineering, Mechanical Engineering, or a related technical field.
- Minimum of 7 years of experience in field service for industrial equipment.
- Proven experience leading and managing a technical team.
- Extensive knowledge of industrial machinery, automation systems, and control logic.
- Strong diagnostic and problem-solving skills.
- Excellent communication and interpersonal skills, with the ability to effectively communicate technical information.
- Proficiency in using diagnostic tools, multimeters, and PLC programming software.
- Ability to travel frequently to client sites as required.
- Must have a reliable internet connection and be comfortable working independently.
- Commitment to safety and quality standards.
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Remote Industrial Machinery Maintenance Engineer
Posted 2 days ago
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Job Description
Our client is actively seeking a seasoned and proactive Remote Industrial Machinery Maintenance Engineer to join their global, fully remote operations team. This role is crucial for ensuring the optimal performance and longevity of our industrial equipment across various sites, managed entirely through remote diagnostics and strategic planning. You will leverage advanced remote monitoring tools and collaborate with on-site technicians to perform predictive and preventative maintenance, minimizing downtime and maximizing operational efficiency.
Responsibilities:
Responsibilities:
- Develop and implement comprehensive preventative and predictive maintenance plans for a wide range of industrial machinery.
- Utilize remote monitoring systems and IoT devices to diagnose equipment issues and identify potential failures before they occur.
- Analyze equipment performance data to optimize maintenance schedules and spare parts inventory.
- Provide expert technical guidance and remote support to on-site maintenance teams.
- Troubleshoot complex mechanical, electrical, and pneumatic system failures remotely.
- Oversee and coordinate maintenance activities, ensuring timely and efficient resolution of issues.
- Create detailed maintenance reports, documenting all activities, findings, and recommendations.
- Stay updated on new maintenance technologies and best practices for industrial equipment.
- Manage relationships with equipment vendors for technical support and parts procurement.
- Ensure adherence to all safety protocols and environmental regulations during maintenance operations, providing remote oversight and guidance.
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related technical field.
- Minimum of 5 years of experience in industrial machinery maintenance, preferably in a multi-site environment.
- Proven expertise in diagnosing and repairing various types of industrial machinery (e.g., CNC machines, assembly lines, heavy equipment).
- Strong understanding of electrical, mechanical, hydraulic, and pneumatic systems.
- Proficiency with CMMS (Computerized Maintenance Management Systems) and remote diagnostic tools.
- Excellent analytical and problem-solving skills, with a keen eye for detail.
- Effective communication and collaboration skills, especially when working with distributed teams and on-site personnel.
- Ability to interpret technical manuals, blueprints, and schematics.
- Self-motivated and able to manage time effectively in a remote work setting.
- This role is based out of Eldoret, Uasin Gishu, KE , but operates as a fully remote position.
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5
Remote Senior Field Operations & Maintenance Lead
Posted 8 days ago
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Job Description
Our client, a dynamic company providing essential services, is seeking an experienced and proactive Remote Senior Field Operations & Maintenance Lead to manage and optimize their field service operations. This is a fully remote position requiring strong leadership, organizational, and problem-solving skills. You will be responsible for overseeing a team of field technicians, ensuring efficient scheduling, effective task management, and adherence to high standards of service delivery. Your role will involve remote supervision, performance monitoring, resource allocation, and the implementation of best practices in maintenance and operations. The ideal candidate will have a solid background in operations management, field service, or a related area, with a proven ability to lead and motivate remote teams. You will utilize advanced dispatch and monitoring software to ensure timely and high-quality service delivery.
Key Responsibilities:
Key Responsibilities:
- Lead and manage a remote team of field operations and maintenance technicians.
- Develop and implement efficient scheduling and dispatch strategies for field service operations.
- Monitor technician performance and productivity, providing feedback and coaching for continuous improvement.
- Ensure adherence to safety protocols and company standards in all field operations.
- Manage inventory of parts and equipment for field technicians, optimizing stock levels and minimizing costs.
- Troubleshoot and resolve operational issues and challenges faced by field teams.
- Collaborate with other departments to coordinate service delivery and project implementation.
- Develop and maintain operational procedures and best practices for maintenance and field services.
- Analyze performance data to identify trends, inefficiencies, and opportunities for enhancement.
- Contribute to the development of training programs for field technicians.
- Act as a key point of contact for complex operational issues requiring senior-level intervention.
- Ensure customer satisfaction through timely and effective service delivery.
- Minimum of 5 years of experience in field operations, maintenance management, or a related supervisory role.
- Proven experience in managing and leading remote field teams.
- Strong understanding of operations management principles and field service best practices.
- Proficiency in using dispatch software, CRM systems, and other relevant operational tools.
- Excellent leadership, communication, and interpersonal skills.
- Strong problem-solving and decision-making abilities.
- Ability to work independently and manage multiple priorities in a remote environment.
- Experience in managing budgets and optimizing resource allocation.
- Knowledge of safety regulations and compliance standards relevant to field operations.
- Bachelor's degree in Operations Management, Business Administration, or a related field is preferred.
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Lead Field Operations & Maintenance Technician (Remote)
Posted today
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Job Description
Our client requires a highly skilled and motivated Lead Field Operations & Maintenance Technician for a critical, fully remote role. While your conceptual base is Nairobi, Nairobi, KE , you will be managing and coordinating maintenance activities and teams across various locations, requiring extensive remote oversight and strategic planning. This position is key to ensuring the operational readiness and efficiency of our deployed assets.
Responsibilities:
Responsibilities:
- Develop and implement comprehensive maintenance schedules and strategies for field equipment and infrastructure.
- Oversee and manage remote teams of maintenance technicians, providing guidance, training, and performance evaluation.
- Troubleshoot complex technical issues remotely, diagnosing problems and providing step-by-step solutions to field teams.
- Coordinate the procurement and deployment of necessary spare parts and equipment to remote sites.
- Ensure adherence to all safety protocols and regulatory standards in maintenance operations.
- Conduct remote inspections and audits of maintenance work to ensure quality and compliance.
- Analyze maintenance data to identify trends, predict potential failures, and optimize preventive maintenance programs.
- Develop and maintain detailed maintenance logs, reports, and documentation.
- Manage vendor relationships for specialized maintenance services.
- Act as the primary technical point of contact for all field maintenance inquiries and issues.
- Plan and manage maintenance budgets effectively.
- Continuously seek opportunities to improve maintenance processes and reduce downtime.
- Stay current with the latest maintenance technologies and best practices.
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7
Senior Field Operations & Maintenance Supervisor (Remote Oversight)
Posted 23 days ago
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Job Description
Our client is seeking a seasoned Senior Field Operations & Maintenance Supervisor to oversee and manage their installation and maintenance teams through a fully remote model. This pivotal role requires an individual with strong leadership abilities, a deep understanding of field service operations, and the capacity to drive efficiency and quality remotely. You will be responsible for coordinating field technicians, scheduling installations and maintenance activities, ensuring adherence to safety protocols, and managing resources effectively. The successful candidate will leverage technology to monitor team performance, resolve on-site challenges, and ensure customer satisfaction, all while working from their home office.
Key Responsibilities:
Key Responsibilities:
- Supervise and coordinate the activities of remote installation and maintenance teams across various sites.
- Develop and optimize field service schedules, ensuring efficient deployment of technicians and resources.
- Monitor team performance, productivity, and quality of work using remote management tools and reporting systems.
- Ensure strict adherence to all health, safety, and environmental regulations and company policies.
- Provide technical guidance and support to field technicians to resolve complex installation and maintenance issues.
- Manage inventory of parts and equipment, ensuring timely replenishment and proper allocation.
- Oversee the maintenance and repair of client equipment and infrastructure, ensuring minimal downtime.
- Conduct remote performance reviews and provide coaching to field team members.
- Collaborate with the sales and customer service departments to ensure seamless project delivery and customer satisfaction.
- Analyze service reports and data to identify trends, areas for improvement, and cost-saving opportunities.
- Implement best practices in field operations and maintenance to enhance efficiency and effectiveness.
- Proven experience (5+ years) in a supervisory or management role within installation, maintenance, or field service operations.
- Strong technical background in (mention relevant industry, e.g., electrical systems, mechanical equipment, IT infrastructure).
- Demonstrated ability to lead and manage a remote field team effectively.
- Excellent organizational, planning, and scheduling skills.
- Proficiency in using field service management software, CRM systems, and communication platforms.
- Strong understanding of health and safety regulations applicable to field operations.
- Exceptional problem-solving and decision-making abilities.
- Effective communication and interpersonal skills, adapted for remote interaction.
- Ability to work independently, manage multiple priorities, and meet deadlines in a remote setting.
- A proactive approach to problem-solving and continuous improvement.
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8
Senior Solar Farm Operations & Maintenance Engineer
Posted 20 days ago
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Job Description
Our client, a prominent player in the Energy sector, is actively seeking a highly skilled and experienced Senior Solar Farm Operations & Maintenance Engineer to join their on-site team. This crucial role will be responsible for ensuring the optimal performance, reliability, and safety of large-scale solar power generation facilities. You will lead and execute all aspects of operations and maintenance (O&M), from routine inspections and preventative maintenance to troubleshooting complex technical issues and managing upgrade projects. This position demands a deep technical understanding of solar PV technology, balance of plant systems, and advanced diagnostics, coupled with strong leadership and problem-solving capabilities.
Key responsibilities include:
Key responsibilities include:
- Developing and implementing comprehensive O&M strategies for multiple solar farm sites to maximize energy production and minimize downtime.
- Conducting regular site inspections, performance monitoring, and diagnostics to identify potential issues before they impact operations.
- Planning and executing preventative maintenance schedules for all solar farm components, including PV modules, inverters, transformers, and switchgear.
- Troubleshooting and resolving complex electrical and mechanical issues, ensuring rapid return to service.
- Managing spare parts inventory and overseeing the procurement of necessary equipment and services.
- Ensuring strict adherence to all health, safety, and environmental (HSE) regulations and company policies.
- Analyzing performance data to identify trends, optimize system efficiency, and propose improvements.
- Leading and mentoring a team of on-site O&M technicians, providing technical guidance and support.
- Coordinating with external contractors and vendors for specialized maintenance or repair tasks.
- Preparing detailed technical reports on site performance, maintenance activities, and incident investigations.
- Contributing to the design review process for new solar farm projects to ensure maintainability and operational efficiency.
- Developing and implementing training programs for O&M staff.
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