2 Remote Lead Field Service Technician Industrial Machinery jobs in whatjobs
Remote Lead Field Service Technician - Industrial Machinery
Posted 22 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and experienced Lead Field Service Technician specializing in Industrial Machinery to join their team in a fully remote capacity. This senior role involves leading a team of technicians and providing advanced technical support for the installation, maintenance, and repair of complex industrial equipment. You will be responsible for troubleshooting intricate mechanical, electrical, and hydraulic issues, diagnosing problems, and implementing effective solutions to minimize downtime for clients. Key duties include conducting preventative maintenance, performing major repairs and overhauls, ensuring adherence to safety standards, and maintaining detailed service records. The Lead Technician will also be responsible for training and mentoring junior technicians, managing service schedules, and liaising with clients to ensure satisfaction. A strong understanding of industrial machinery, including PLCs, automation systems, and various power transmission components, is essential. The ideal candidate will possess exceptional diagnostic skills, a proactive approach to problem-solving, and a strong commitment to customer service. Proficiency in reading technical diagrams and schematics is mandatory. Excellent communication and leadership abilities are required to effectively manage a remote team and interact with clients. You must be a self-motivated individual with excellent time management skills and the ability to work independently. This role requires frequent travel to client sites (expenses covered) for complex assignments and team oversight, although the primary work setup is remote. A technical degree or equivalent certification in a relevant field, along with a minimum of 7 years of experience in field service or maintenance of industrial machinery, is required. This is a fantastic opportunity to lead a remote service team and contribute significantly to client operational success within a leading industrial equipment provider.
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Remote Lead Field Service Technician - Industrial Machinery
Posted today
Job Viewed
Job Description
Our client is seeking an experienced and proactive Lead Field Service Technician to join their fully remote team. While the role is remote, this position will require you to remotely guide and support on-site technicians and troubleshoot complex industrial machinery issues across various client locations. You will be the primary point of contact for escalated technical challenges, providing expert diagnostics and solutions via remote access, video conferencing, and detailed documentation. Your expertise will be crucial in minimizing downtime and ensuring optimal performance of critical industrial equipment.
Responsibilities:
Responsibilities:
- Provide remote technical support and troubleshooting for industrial machinery, including diagnostics and repair guidance.
- Analyze equipment performance data and identify potential issues before they cause failure.
- Develop and document standardized repair procedures and best practices for remote assistance.
- Train and mentor on-site technicians through virtual platforms, ensuring they can perform complex maintenance and repairs.
- Collaborate with engineering and product development teams to identify recurring issues and implement solutions.
- Manage service requests and ensure timely resolution of technical problems.
- Maintain an in-depth knowledge of various industrial equipment, control systems, and diagnostic tools.
- Prepare detailed technical reports and recommendations for clients and internal stakeholders.
- Stay current with industry advancements and new technologies relevant to industrial equipment maintenance.
- Coordinate with parts and logistics teams to ensure necessary components are available for on-site repairs.
- This position serves clients primarily in the vicinity of Embu, Embu, KE , and surrounding regions, offering remote expertise to support their operational needs.
- Minimum of 7 years of experience in field service, industrial maintenance, or a related technical role.
- Proven expertise in diagnosing and repairing complex industrial machinery (e.g., manufacturing equipment, heavy machinery).
- Strong understanding of electrical, mechanical, and hydraulic systems.
- Excellent problem-solving and analytical skills.
- Proficiency in using remote diagnostic tools, software, and communication platforms.
- Ability to effectively train and guide technical personnel remotely.
- Strong technical writing and documentation skills.
- Experience with Programmable Logic Controllers (PLCs) and control systems is highly desirable.
- Customer-focused with excellent communication and interpersonal skills.
- Ability to work independently and manage multiple priorities in a remote setting.
- Relevant technical certifications or a degree in Engineering or a related field are a plus.
This advertiser has chosen not to accept applicants from your region.
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