2,457 Remote Lead Field Service Engineer Industrial Machinery jobs in Kenya
Remote Lead Field Service Engineer (Specialized Equipment)
Posted 9 days ago
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Job Description
Our client, a leader in advanced industrial automation, is actively recruiting a Lead Field Service Engineer to manage and support installation and maintenance operations from a fully remote capacity. This role is pivotal in ensuring our clients’ complex machinery operates at peak performance. You will be responsible for remote diagnostics, troubleshooting, and providing technical guidance to on-site technicians for installation, repair, and preventive maintenance of specialized equipment. The ideal candidate will possess a comprehensive understanding of mechanical, electrical, and software systems integral to our product lines. This position requires exceptional problem-solving abilities and the capacity to guide field teams effectively through virtual communication channels. You will play a key role in developing and refining maintenance protocols, documenting technical solutions, and contributing to product improvement feedback. This is a significant opportunity to apply your expertise in installation and maintenance, contributing to operational excellence for businesses located around Ruiru, Kiambu, KE , all while enjoying the flexibility of a remote-first career. A Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related technical field, combined with extensive hands-on experience, is essential. Certifications in relevant equipment or control systems are highly desirable. Demonstrated success in a remote support role, excellent communication skills, and the ability to manage multiple priorities are critical. Join our innovative team and be at the forefront of remote technical support.
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Remote Lead Field Service Technician - Specialized Equipment
Posted 23 days ago
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Job Description
Our client is looking for a highly skilled and motivated Lead Field Service Technician to join our remote technical support team. This role is crucial for ensuring the optimal performance and maintenance of specialized equipment across various client sites, all managed remotely. You will be responsible for diagnosing, troubleshooting, and repairing complex technical issues, often requiring remote guided assistance and escalation management. This position demands a deep understanding of electro-mechanical systems, advanced diagnostic tools, and the ability to guide on-site personnel through intricate repair procedures. As a Lead Technician, you will also mentor junior team members, develop comprehensive technical documentation, and contribute to the continuous improvement of our service protocols. The ideal candidate possesses excellent communication skills, capable of clearly articulating technical information to both technical and non-technical audiences. You will be expected to manage your workload efficiently, prioritize critical service requests, and maintain meticulous records of all service activities. This role requires a proactive approach to identifying potential equipment failures and recommending preventative maintenance strategies. The ability to work independently, make sound decisions under pressure, and adapt to new technologies is vital. You will play a key role in enhancing customer satisfaction by ensuring rapid and effective resolution of technical challenges. The fully remote nature of this position allows for unparalleled flexibility, enabling you to manage service operations from a location of your choice while supporting a broad geographical area. Your expertise will directly impact the reliability and uptime of our clients' essential equipment, making this a highly impactful position within our organization. Proficiency in using remote diagnostic platforms and collaboration tools is a must.
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Remote Lead Field Service Technician - Industrial Equipment
Posted 2 days ago
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Job Description
Our client, a global leader in industrial automation, is seeking an experienced and highly skilled Remote Lead Field Service Technician. While the role requires travel to client sites, the primary coordination, reporting, and dispatch functions will be managed remotely. You will be responsible for leading a team of technicians, ensuring the optimal performance and maintenance of complex industrial machinery. This position requires deep technical expertise, exceptional problem-solving abilities, and strong leadership skills to manage a geographically dispersed team.
Responsibilities:
Responsibilities:
- Provide remote technical support and guidance to field service technicians.
- Diagnose and troubleshoot complex issues with industrial equipment, both remotely and on-site.
- Coordinate and schedule technician assignments, ensuring efficient allocation of resources.
- Oversee the installation, maintenance, and repair of machinery, ensuring adherence to specifications.
- Conduct on-site inspections and perform hands-on repairs and preventative maintenance as needed.
- Train and mentor junior technicians, fostering their technical development.
- Maintain detailed service reports, including diagnostics, repairs, and recommendations.
- Ensure compliance with safety regulations and company procedures.
- Manage spare parts inventory and ordering processes.
- Liaise with clients to ensure satisfaction and address technical concerns.
- Diploma or Degree in Electrical Engineering, Mechanical Engineering, or a related technical field.
- Minimum of 7 years of experience in field service for industrial equipment.
- Proven experience leading and managing a technical team.
- Extensive knowledge of industrial machinery, automation systems, and control logic.
- Strong diagnostic and problem-solving skills.
- Excellent communication and interpersonal skills, with the ability to effectively communicate technical information.
- Proficiency in using diagnostic tools, multimeters, and PLC programming software.
- Ability to travel frequently to client sites as required.
- Must have a reliable internet connection and be comfortable working independently.
- Commitment to safety and quality standards.
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Remote Lead Field Service Engineer - Industrial Machinery
Posted 23 days ago
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Job Description
Our client is seeking a highly skilled and motivated Lead Field Service Engineer to join their globally distributed team. This is a unique, fully remote opportunity for an expert in industrial machinery maintenance and installation. You will be responsible for providing advanced technical support, troubleshooting complex issues, and guiding junior technicians across various client sites, all managed from a remote setting. The ideal candidate has extensive experience with a wide range of industrial equipment, a strong aptitude for diagnostics, and exceptional communication skills to effectively guide on-site personnel. Your role will be crucial in ensuring maximum uptime and operational efficiency for our clients' critical machinery.
Key Responsibilities:
Required Qualifications:
Key Responsibilities:
- Provide expert remote technical support and troubleshooting for complex mechanical, electrical, and control system issues on industrial machinery.
- Develop and deliver remote training programs for client personnel and junior field service engineers.
- Create detailed diagnostic guides, troubleshooting manuals, and best practice documentation.
- Analyze service reports and field data to identify recurring issues and propose proactive solutions.
- Oversee the remote installation and commissioning process for new equipment, ensuring adherence to specifications.
- Collaborate with engineering and product development teams to provide feedback on product performance and identify areas for improvement.
- Manage critical client escalations, ensuring swift and effective resolution of service disruptions.
- Plan and coordinate remote support activities, ensuring efficient allocation of resources.
- Maintain a high level of customer satisfaction through timely and accurate technical assistance.
- Stay current with the latest technological advancements and industry best practices in industrial machinery and service support.
Required Qualifications:
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related technical field.
- Minimum of 7 years of hands-on experience in field service engineering, with a focus on industrial machinery (e.g., manufacturing equipment, heavy machinery, automation systems).
- Proven expertise in diagnosing and resolving complex mechanical, electrical, and electronic faults.
- Strong understanding of control systems, PLC programming, and industrial networking.
- Excellent remote communication, presentation, and interpersonal skills.
- Ability to clearly explain technical procedures and guide others remotely.
- Experience in developing technical documentation and training materials.
- Demonstrated ability to work independently and manage multiple priorities in a remote work environment.
- Willingness to travel occasionally for critical on-site interventions or training sessions (less than 10% of the time).
- Proficiency in using remote diagnostic tools and collaborative platforms.
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Remote Lead Field Service Technician - Industrial Machinery
Posted 23 days ago
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Job Description
Our client is seeking a highly skilled and experienced Lead Field Service Technician specializing in Industrial Machinery to join their team in a fully remote capacity. This senior role involves leading a team of technicians and providing advanced technical support for the installation, maintenance, and repair of complex industrial equipment. You will be responsible for troubleshooting intricate mechanical, electrical, and hydraulic issues, diagnosing problems, and implementing effective solutions to minimize downtime for clients. Key duties include conducting preventative maintenance, performing major repairs and overhauls, ensuring adherence to safety standards, and maintaining detailed service records. The Lead Technician will also be responsible for training and mentoring junior technicians, managing service schedules, and liaising with clients to ensure satisfaction. A strong understanding of industrial machinery, including PLCs, automation systems, and various power transmission components, is essential. The ideal candidate will possess exceptional diagnostic skills, a proactive approach to problem-solving, and a strong commitment to customer service. Proficiency in reading technical diagrams and schematics is mandatory. Excellent communication and leadership abilities are required to effectively manage a remote team and interact with clients. You must be a self-motivated individual with excellent time management skills and the ability to work independently. This role requires frequent travel to client sites (expenses covered) for complex assignments and team oversight, although the primary work setup is remote. A technical degree or equivalent certification in a relevant field, along with a minimum of 7 years of experience in field service or maintenance of industrial machinery, is required. This is a fantastic opportunity to lead a remote service team and contribute significantly to client operational success within a leading industrial equipment provider.
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Field Service Technician - Industrial Equipment
Posted 23 days ago
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Job Description
Our client is a premier provider of advanced industrial machinery and requires a skilled Field Service Technician to join their growing team. This hybrid role will combine essential on-site client visits for installation, maintenance, and repair with remote support and administrative tasks. You will be the face of our client's technical expertise, ensuring optimal performance and uptime of critical equipment across various industrial sectors. The successful candidate will be based in or near **Embu, Embu, KE**, and will be expected to travel to client sites within the region and occasionally further afield. A significant portion of the role involves remote troubleshooting, documentation, and team collaboration, allowing for a flexible work arrangement.
Responsibilities:
Responsibilities:
- Perform on-site installations, preventative maintenance, and emergency repairs of complex industrial machinery.
- Diagnose and troubleshoot technical issues using a systematic approach, both in person and remotely.
- Provide expert technical support to clients, ensuring their satisfaction and operational efficiency.
- Conduct equipment testing and calibration to guarantee performance and safety standards.
- Maintain detailed service reports, documenting all work performed, parts used, and recommendations.
- Manage inventory of spare parts and tools, ensuring readiness for service calls.
- Communicate effectively with the engineering and support teams to resolve escalated issues.
- Train clients on the proper operation and basic maintenance of their equipment.
- Adhere to all safety regulations and company policies during on-site and remote operations.
- Contribute to the continuous improvement of service procedures and product documentation.
- Technical degree or certification in Mechanical, Electrical, or Industrial Technology, or equivalent experience.
- Minimum of 5 years of experience in field service, maintenance, or repair of industrial equipment.
- Strong mechanical and electrical aptitude with excellent diagnostic skills.
- Proficiency in using diagnostic tools, multimeters, and hand/power tools.
- Familiarity with reading and interpreting technical manuals, blueprints, and schematics.
- Excellent customer service and communication skills, with the ability to build rapport with clients.
- Ability to work independently and manage time effectively, balancing on-site duties with remote responsibilities.
- Willingness to travel regularly to client sites within the assigned territory.
- Basic computer literacy for reporting and communication is essential.
- A valid driver's license and a clean driving record are required.
This advertiser has chosen not to accept applicants from your region.
5
Lead Field Service Engineer - Industrial Equipment
Posted 19 days ago
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Job Description
Our client is seeking a highly skilled and motivated Lead Field Service Engineer to join their entirely remote technical support team. This role is pivotal in providing expert-level technical assistance and maintenance for complex industrial equipment across various client sites. While the role is fully remote, it requires the flexibility for occasional travel to client locations as needed for on-site diagnostics and repairs. You will be responsible for troubleshooting, diagnosing, and resolving intricate mechanical, electrical, and software issues, ensuring minimal downtime and maximum operational efficiency for our clients. Your deep technical expertise and problem-solving acumen will be crucial to maintaining our client's reputation for excellence.
Key Responsibilities:
Key Responsibilities:
- Provide remote, expert-level technical support and troubleshooting for industrial machinery and equipment.
- Develop and implement proactive maintenance strategies to prevent equipment failures.
- Diagnose and resolve complex mechanical, electrical, and software-related issues through remote diagnostics and on-site intervention when necessary.
- Create and maintain detailed technical documentation, including service manuals, troubleshooting guides, and repair procedures.
- Conduct training sessions for client personnel on equipment operation, maintenance, and safety procedures.
- Collaborate with engineering and product development teams to provide feedback on product design and performance.
- Manage spare parts inventory and ensure timely procurement of necessary components.
- Oversee installation and commissioning of new equipment remotely where applicable.
- Develop and implement continuous improvement initiatives for service processes and technical solutions.
- Lead and mentor junior field service engineers, sharing knowledge and best practices.
- Ensure adherence to all safety regulations and company policies during site visits and remote operations.
- Respond to urgent service requests and manage emergency repairs effectively.
- Analyze equipment performance data to identify trends and opportunities for optimization.
- Maintain strong customer relationships, ensuring high levels of satisfaction.
- Uphold the highest standards of professionalism and technical competence.
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Senior Field Service Engineer - Industrial Equipment
Posted 23 days ago
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Job Description
Our client is seeking a highly experienced Senior Field Service Engineer with expertise in the installation, maintenance, and repair of complex industrial equipment. This is a fully remote position, focusing on providing expert technical support and troubleshooting remotely. You will be the go-to expert for diagnosing and resolving intricate technical issues, guiding on-site technicians or clients through complex procedures via video calls, remote access tools, and detailed documentation. Your responsibilities will include developing comprehensive maintenance plans, providing advanced technical training to field teams, and contributing to product improvement based on field feedback.
Key duties involve creating detailed technical guides and troubleshooting flowcharts, analyzing equipment performance data to predict potential failures, and recommending preventative maintenance strategies. You will serve as a liaison between the engineering department and the field service teams, ensuring that technical issues are addressed efficiently and effectively. The role requires a deep understanding of mechanical, electrical, and possibly hydraulic/pneumatic systems associated with industrial machinery. You will also be responsible for managing spare parts inventory for remote diagnostics and ensuring client satisfaction through timely and accurate technical support. The ideal candidate is an independent problem-solver, adept at communicating complex technical information clearly and concisely, and comfortable working in a remote-first, collaborative environment.
Qualifications:
Key duties involve creating detailed technical guides and troubleshooting flowcharts, analyzing equipment performance data to predict potential failures, and recommending preventative maintenance strategies. You will serve as a liaison between the engineering department and the field service teams, ensuring that technical issues are addressed efficiently and effectively. The role requires a deep understanding of mechanical, electrical, and possibly hydraulic/pneumatic systems associated with industrial machinery. You will also be responsible for managing spare parts inventory for remote diagnostics and ensuring client satisfaction through timely and accurate technical support. The ideal candidate is an independent problem-solver, adept at communicating complex technical information clearly and concisely, and comfortable working in a remote-first, collaborative environment.
Qualifications:
- Associate's or Bachelor's degree in Mechanical, Electrical, or a related Engineering field.
- 7+ years of experience in field service engineering, with a focus on industrial equipment.
- Proven expertise in diagnosing and repairing complex machinery remotely.
- Strong knowledge of mechanical, electrical, and control systems.
- Experience with diagnostic software and remote access tools.
- Excellent technical troubleshooting and problem-solving skills.
- Strong communication and documentation abilities.
- Ability to work autonomously and manage time effectively in a remote setting.
- Willingness to travel occasionally for critical on-site interventions (if required, specify frequency and conditions).
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7
Remote Field Service Technician - Industrial Equipment
Posted 23 days ago
Job Viewed
Job Description
Our client is looking for a dedicated and technically proficient Remote Field Service Technician to join their distributed team. This position is entirely remote, focusing on providing expert installation, maintenance, and repair services for a wide range of industrial machinery and equipment. You will be the key point of contact for on-site technical support, ensuring our clients' operations run smoothly and efficiently. This role requires significant travel to client sites across various regions, but the planning and support structure will be managed remotely.
Key Responsibilities:
Key Responsibilities:
- Perform on-site installations, routine maintenance, and complex repairs of industrial equipment and machinery according to manufacturer specifications and safety standards.
- Diagnose and troubleshoot mechanical, electrical, and hydraulic system failures, identifying root causes and implementing effective solutions.
- Conduct preventative maintenance checks and services to minimize equipment downtime and optimize performance.
- Respond promptly to emergency service requests and provide timely resolution of issues.
- Maintain accurate and detailed service reports, documenting all work performed, parts used, and time spent.
- Order and manage spare parts inventory for service calls, ensuring availability of necessary components.
- Provide technical guidance and training to client personnel on equipment operation and basic maintenance procedures.
- Adhere strictly to all safety regulations and company protocols during service operations.
- Communicate effectively with the remote support team, sharing diagnostic information and updates on service progress.
- Build and maintain strong relationships with clients by delivering high-quality service and professional conduct.
- Proven experience as a Field Service Technician or similar role, with a strong background in industrial equipment repair.
- Proficiency in diagnosing and repairing mechanical, electrical, and hydraulic systems.
- Ability to read and interpret technical manuals, schematics, and blueprints.
- Excellent problem-solving and diagnostic skills.
- Strong understanding of safety procedures and practices in industrial environments.
- Ability to work independently with minimal supervision and manage time effectively across multiple service calls.
- Good communication and customer service skills, with the ability to explain technical issues clearly.
- Willingness and ability to travel extensively to client locations.
- A valid driver's license and a clean driving record.
- Technical certifications in relevant fields are highly advantageous.
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8
Lead Field Service Technician - Industrial Equipment
Posted 23 days ago
Job Viewed
Job Description
Our client, a global leader in industrial equipment solutions, is seeking a highly skilled Lead Field Service Technician to join their remote operations team. This role is primarily remote, with significant travel required to client sites for installations, maintenance, and repairs of complex machinery. You will be responsible for ensuring the optimal performance and longevity of our client's equipment at customer locations. This includes conducting preventative maintenance, diagnosing and repairing mechanical, electrical, and electronic issues, and performing on-site installations and upgrades. As a Lead Technician, you will also provide technical guidance and mentorship to junior technicians, ensuring adherence to safety protocols and quality standards. The ideal candidate will possess a technical degree or certification in a relevant field (e.g., Mechanical Engineering Technology, Electrical Engineering) or equivalent work experience. A minimum of 8 years of hands-on experience as a Field Service Technician, with a strong background in industrial machinery, is essential. Proven expertise in troubleshooting complex systems, interpreting technical manuals and blueprints, and using diagnostic tools is required. Excellent problem-solving skills and the ability to work independently in challenging environments are paramount. Strong mechanical aptitude and a good understanding of electrical and control systems are critical. This remote role requires exceptional customer service skills, as you will be the primary point of contact for clients on-site. You must be adept at communicating technical information effectively and building positive customer relationships. A valid driver's license and the willingness to travel extensively (up to 75% of the time) are mandatory. Join our client to provide critical on-site technical expertise and support, ensuring customer satisfaction and operational success.
Responsibilities:
Responsibilities:
- Perform installation, maintenance, and repair of industrial equipment at customer sites.
- Diagnose and troubleshoot mechanical, electrical, and electronic issues using diagnostic tools.
- Conduct preventative maintenance schedules to minimize downtime.
- Provide on-site technical support and guidance to customers.
- Interpret technical manuals, schematics, and blueprints.
- Ensure all work is performed safely and in compliance with company standards.
- Lead and mentor junior field service technicians.
- Manage spare parts inventory and ensure efficient use of resources.
- Prepare detailed service reports and document all activities.
- Collaborate with the remote engineering team to resolve complex technical challenges.
- Provide feedback to the product development team on equipment performance and customer needs.
- Technical degree or certification in Mechanical, Electrical, or Industrial Engineering Technology, or equivalent experience.
- 8+ years of experience as a Field Service Technician, specializing in industrial equipment.
- Strong troubleshooting skills for mechanical, electrical, and electronic systems.
- Proficiency in reading and interpreting technical drawings and schematics.
- Experience with diagnostic equipment and hand tools.
- Excellent customer service and communication skills.
- Ability to work independently and manage time effectively in a travel-intensive role.
- Valid driver's license and a clean driving record.
- Willingness to travel extensively to various client locations.
- Knowledge of safety protocols and best practices in industrial environments.
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