838 Remote Hr Business Partner Strategic Operations jobs in Kenya

• Partner with assigned business units to understand their strategic goals and provide expert HR guidance.
• Develop and implement comprehensive talent management strategies, including workforce planning, talent acquisition, and retention.
• Lead organizational design initiatives and change management efforts.
• Advise on employee relations, performance management, and compensation strategies.
• Drive employee engagement initiatives and foster a positive and inclusive work environment.
• Analyze HR data and metrics to identify trends and provide insights to business leaders.
• Support the development and implementation of HR policies and procedures.
• Facilitate leadership development programs and succession planning processes.
• Ensure compliance with labor laws and regulations.

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field. Master's degree or relevant HR certification (e.g., SHRM-CP/SCP, HRCI) is a plus.
• Minimum of 7 years of progressive experience in HR Business Partnering or a similar strategic HR role.
• Proven experience in talent management, organizational development, and employee relations.
• Strong understanding of HR best practices, labor laws, and compliance requirements.
• Excellent analytical, problem-solving, and decision-making skills.
• Exceptional communication, interpersonal, and influencing skills.
• Demonstrated ability to build strong relationships with stakeholders at all levels.
• Experience managing HR initiatives in a remote or distributed workforce environment.

• Act as a strategic partner to business leaders, providing guidance on all HR-related matters including talent acquisition, employee relations, performance management, and compensation.
• Develop and implement HR policies and procedures that support the organization's growth and culture.
• Oversee talent management initiatives, including recruitment, onboarding, training, development, and succession planning.
• Address employee relations issues, conduct investigations, and provide recommendations for resolution.
• Partner with leadership to foster a positive and productive work environment, promoting employee engagement and retention.
• Advise on compensation and benefits strategies to ensure competitiveness and equity.
• Manage performance appraisal processes and support managers in performance improvement plans.
• Analyze HR data and metrics to identify trends and provide insights for strategic decision-making.
• Ensure compliance with labor laws and regulations.
• Support change management initiatives and contribute to organizational development.
• Serve as a point of contact for employees seeking HR support and guidance.

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field. Master's degree or relevant HR certifications (e.g., SHRM-SCP, PHR) are highly desirable.
• Minimum of 7 years of progressive experience in Human Resources, with at least 3 years in an HR Business Partner or similar strategic role.
• Proven expertise across various HR disciplines, including employee relations, talent management, compensation, and benefits.
• Strong understanding of employment law and HR best practices.
• Excellent communication, interpersonal, and negotiation skills, with the ability to influence stakeholders at all levels.
• Demonstrated ability to build rapport and trust with remote employees and leadership.
• Proficiency in HRIS systems and other HR technology tools.
• Exceptional problem-solving, analytical, and organizational skills.
• Ability to work independently, manage multiple priorities, and thrive in a dynamic, remote setting.
• A proactive and strategic approach to HR challenges.

• Act as a strategic HR advisor to business leaders, aligning HR initiatives with business goals.
• Manage and resolve complex employee relations issues with fairness and confidentiality.
• Develop and implement HR policies and procedures to support organizational objectives.
• Partner with talent acquisition to attract and retain top talent.
• Support performance management processes, including goal setting and development planning.
• Advise on compensation and benefits strategies to ensure competitiveness and equity.
• Drive employee engagement initiatives and foster a positive work environment.
• Facilitate organizational design and change management processes.
• Provide coaching and guidance to managers on HR-related matters.
• Analyze HR data to identify trends and recommend solutions.

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum of 8 years of progressive experience as an HR Business Partner or in a similar strategic HR role.
• Proven experience in managing employee relations, talent management, and organizational development.
• Strong understanding of HR laws, regulations, and best practices.
• Excellent communication, interpersonal, coaching, and influencing skills.
• Proficiency with HRIS and performance management systems.
• Ability to work independently and collaboratively in a remote team environment.
• Strategic thinking and problem-solving abilities.
• Demonstrated ability to build strong relationships with stakeholders at all levels.
• SHRM-CP/SCP or HR professional certifications are highly valued.

Job Description

Ikigai provides extraordinary space for individuals and organizations in a sustainable, community-oriented environment, helping them feel balanced and productive. We are a beautifully curated collective of shared office spaces in Kenya. At Ikigai, we cultivate an environment where meaningful human interactions are nurtured to encourage impactful and profitable connections between ideas, individuals, and businesses. Ikigai is not just another shared office space but a place where community and the collective are at the heart of everything we do. At Ikigai, you have a beautiful and secure space to work from, social areas to connect with your peers and strangers to create fruitful relationships that help push your business forward, events and workshops in our tree-filled gardens or boardrooms, and a coffee bar to keep you productive.

About the role

Ikigai's Facilities & Workplace Experience Manager is responsible for overseeing Ikigai's location facilities-related operations with a primary focus on maintaining beautiful and efficient spaces for our members. You are the right person if you:

• Enjoy wearing many hats.
• A leader and the planner/organizer in your group of friends.
• You multitask better than anyone and prioritize like a genius.
• You are completely at home with problem-solving and coming up with solutions at a moment's notice.
• You run a team that buzzes behind the scenes, ensuring the location facilities run like well-oiled machines.

The role reports directly to the Head of Operations. This job is a healthy mix of project management, facilities management, procurement, and people management.

Everything you do will be in the interest of creating and sustaining an authentic and thriving group of spaces and businesses. Everything

Role Goals and Objectives:

• Emulate Ikigai's core values and strive to achieve our mission and live the Ikigai culture.
• Oversee the smooth running of all Ikigai location facility-related operations.
• Maintain the working conditions of infrastructure at Ikigai's coworking space locations, and ensure facilities are secure and functioning efficiently.
• Ensure an environment that is safe and problem-free for all members and staff to work under the best conditions.
• Plan and coordinate fit-outs and renovations, manage the maintenance of supplies and equipment to fulfill health and safety regulations, and continuously examine the different location facilities for quality control purposes.

Key Roles & Responsibilities

Facilities Management/Location Maintenance and Repairs:

• Manage facilities and operations by using and continuously improving tools, processes, systems, and technology (e.g., Hubspot, project management platforms), including:
• Implementing and optimizing facilities, project, and task management systems for the department.
• Creating, updating, and implementing the Ikigai operations processes manuals.
• Overseeing record keeping for the facilities department (contracts, service level agreements, directories, schedules, requisitions, etc.).
• Oversee the smooth running of all facilities-related operations, including: Handling maintenance with a proactive, preventative approach.
• Developing and executing a preventative maintenance schedule for building, equipment, and soft services.
• Maximizing the uptime and availability of key facilities assets such as the Wi-Fi network, printers/copiers, meeting rooms, and other shared resources, and keeping location teams aware of facilities issues that may impact members.
• Managing support services such as housekeeping, groundskeeping, security, parking, and technology, ensuring all facilities meet government regulations and environmental, health, and safety standards.

Location Fit Out/Renovation Management:

• Oversee project management of location fit-outs, renovations, facility upgrades/refurbishments, and new site developments/expansions.
• Create detailed budgets for projects and internal initiatives based on sound assumptions (historical information, researched costings, etc.), reviewing, value engineering, tracking, and reporting on expenditure.
• Coordinate project teams, attend and coordinate site meetings and project coordination meetings, and follow up on project deliverables.
• Oversee project timelines and follow up to ensure completion on schedule.
• Oversee procurement of materials and services required for projects.

Procurement and Service Provider Management:

• Oversee procurement of facilities and project-related products and services for Ikigai.
• Manage procurement processes and conduct reviews and modifications to the processes where required.
• Ensure Ikigai is receiving value for money from suppliers and continually review this.
• Approve purchase requisitions for operations and location-related inventory and stock.
• Oversee registry of purchased assets.
• Manage and maintain relationships with suppliers and service providers.
• Build and maintain relationships and negotiate with local vendors, suppliers, and subcontractors to maintain/improve and implement high-quality, relevant, and desirable amenities and facilities for members.
• Conduct due diligence, prequalification, negotiation, and approval of suppliers and service providers, and establish and maintain contracts with approved suppliers.
• Oversee management of service providers and subcontractors.
• Lead regular service provider and subcontractor meetings to ensure sound and high-quality work delivery.

Team Management:

• Oversee recruitment, onboarding, management, coaching, and performance management of the facilities team.
• Foster effective collaboration between the facilities and location teams by developing, communicating, and enforcing a clear escalation matrix for issue resolution.
• Ensure clarity of set goals, KPIs, and standards for the team to ensure operational excellence across all locations.
• Build capacity within the team through coaching, skills development, professional development opportunities, and continuous feedback.
• Build a positive team culture in the facilities department in line with Ikigai's culture code through weekly department meetings and wellness meetings with direct reports.

Finance & Strategy:

• Lead Facilities department strategy development in the annual company strategy process, oversee department strategic projects, and periodically report on progress.
• Manage department financials, including: Creating detailed budgets based on sound assumptions (historical information, researched costings, etc.).
• Tracking and reporting on expenditure during the monthly business review meetings.
• Reviewing facilities-related costs and ensuring cost-effectiveness and efficiency, minimizing costs as much as possible while maintaining Ikigai standards.
• Providing cost projections and financial justifications for upcoming projects, maintenance cycles, and facility upgrades.
• Ensuring adequate insurance coverage and minimizing claims related to construction and facilities.

Sustainability:

• Lead energy-efficiency programs (lighting, HVAC, renewable integration), monitor and reduce consumption, and track/report carbon footprint and emissions.
• Implement water conservation (low-flow fixtures, rain harvesting) and manage waste segregation, recycling, composting, and sustainable procurement.
• Ensure all construction/renovation uses eco-friendly materials and methods; extend asset lifecycle through proactive, preventive maintenance.
• Develop and update internal sustainability policies and procedures; track regulatory changes.
• Engage staff and vendors in sustainability practices, set and track KPIs (energy, waste, carbon), report progress to leadership/stakeholders, and drive innovation through smart technologies and circular economy initiatives.

ROLE QUALIFICATIONS

Experience and Requirements:

• 5+ years' experience in facilities/project/operations management or relevant position.
• Well-versed in building, construction, and facilities management best practices, including the ability to interpret floor plans.
• Comfortable with HVAC, electrical, plumbing, and other building systems (working knowledge is a plus).
• Demonstrated project management skills and ability to plan and manage resources; P&L experience is a plus.
• Professional certifications in Health & Safety, Project Management, or Facilities Management are an added advantage.
• Experience in procurement processes and management.
• Proficiency with data analysis, forecasting, and budgeting.
• Experience in customer relationship management and dedication to providing great service.
• Experience managing and leading a team, including coaching and capacity building.

We are looking for:

• Passion for and understanding of Ikigai's mission and values, and passion for entrepreneurial communities.
• Must have strong verbal and written communication skills.
• Exceptional organizational and problem-solving skills.
• Highly detail-oriented and solution-driven.
• Strong interpersonal relationship and leadership skills.
• Entrepreneurial mindset; you are a quick learner and self-starter who works well in a fast-paced, start-up/ growth stage environment.
• You are adaptable and innovative; you own your mistakes and move on.
• Strong proficiency with Microsoft Office applications (Excel, PowerPoint, Word) and project management software.
• Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, empathy, and professionalism.

About Tala
Tala is on a mission to unleash the economic power of the Global Majority – the 4 billion people overlooked by existing financial systems. With nearly half a billion dollars raised from equity and debt, we are serving millions of customers across three continents. Tala has been named by the
Fortune
Impact 20 list,
CNBC
's Disruptor 50 five years in a row,
CNBC
's World's Top Fintech Company,
Forbes'
Fintech 50 list for eight years running, and Chief's The New Era of Leadership Award. We are expanding across product offerings, countries and crypto and are looking for people who have an entrepreneurial spirit and are passionate about our m ission.

By creating a unique platform that enables lending and other financial services around the globe, people in emerging markets are able to start and expand small businesses, manage day-to-day needs, and pursue their financial goals with confidence. Currently, over nine million people across Kenya, the Philippines, Mexico, and India have used Tala products. Due to our global team, we have a remote-first approach, and also have offices in Santa Monica, CA (HQ); Nairobi, Kenya; Mexico City, Mexico; Manila, the Philippines; and Bangalore, India.

Most Talazens join us because they connect with our mission. If you are energized by the impact you can make at Tala, we'd love to hear from you

About The Role
As our HR Business Partner for Kenya, you'll be the go-to advisor and champion for our teams. You will design and deliver a best-in-class employee experience across the entire HR lifecycle—from onboarding to offboarding—while ensuring compliance with Kenyan labor laws and Tala's global standards.

This is an opportunity to combine strategic thinking with day-to-day HR operations in a fast-paced, mission-driven environment.

What You'll Do

• People Operations: Lead seamless onboarding and offboarding, ensuring employees feel welcomed and supported while all documentation, tools, and assets are in place.
• Employee Relations: Serve as the primary point of contact for employee requests, grievances, and disciplinary cases, addressing issues with empathy and fairness.
• Compliance & Audits: Drive closure of InfoSec and HR compliance audits; stay current on Kenyan labor legislation and update policies accordingly.
• Payroll & HRIS: Manage semi-monthly and month-end payroll in partnership with Finance, oversee BambooHR data integrity, and educate employees on tax matters.
• Health & Safety: Chair the Health & Safety Committee, refresh policies, and ensure OSHA 2007 compliance through regular training and audits.
• Learning & Development: Assess training needs, implement development programs, and measure their impact.
• Performance Management: Guide managers on feedback, performance reviews, and improvement plans to support career growth and fair compensation decisions.
• HR Analytics: Track and report key people metrics such as turnover, engagement, and satisfaction to inform business decisions.
• Policy Leadership: Maintain and communicate HR policies and procedure manuals to align with evolving business and legal requirements.

What You'll Need

• Bachelor's degree in Human Resources Management or a related field.
• Minimum 7 years' HRBP experience in a fast-paced environment; fintech or startup background is a plus.
• Registered member of the Institute of Human Resource Management (IHRM).
• Strong knowledge of Kenyan labor law and employment regulations.
• Proven ability to build trusted relationships with employees and leaders at all levels.
• Exceptional problem-solving, communication, and project management skills.
• Comfortable balancing strategic initiatives with hands-on operational work.

Our vision is to build a new financial ecosystem where everyone can participate on equal footing and access the tools they need to be financially healthy. We strongly believe that inclusion fosters innovation and we're proud to have a diverse global team that represents a multitude of backgrounds, cultures, and experience. We hire talented people regardless of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.