What Jobs are available for Networking in Kenya?

This is Worldline
We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

Benefits

• Hybrid working
• Home office and meal allowance
• Extensive continuing education programs
• Wide range of employee discounts
• Regular employee events
• Employee Share Program: We win together as a team, and our long-term incentive plans are crafted to give every Worldline a financial stake in the business they are helping to grow
• Sustainable, international corporate culture

Day-to-Day Responsibilities

• Network Infrastructure Management:

• Review, design, planning, expansion, implementation, and operation of the network infrastructure, including Internet connections.

• Apply modern "state-of-the-art" technologies to ensure trouble-free and uninterrupted productive operations.

• Network Monitoring:

• Monitor the network using tools like Icinga, Stealthwatch, and Checkpoint, focusing especially on transaction processing within the agreed operating hours.

• Firewall and Security Systems Customization:

• Customize firewall and security systems to meet organizational needs.

• Active Network Security Monitoring:

• Utilize SIEM for active network security monitoring to minimize the impact of attacks from hackers, botnets, APT, and DDoS.

• Capacity and Performance Management:

• Manage and optimize network capacity and performance.

• Disaster Recovery Planning:

• Create disaster recovery concepts for the network area and conduct and document corresponding DR exercises.

• Business Process and Data Analysis:

• Analyze and understand the involved business processes and data.

• Workshop Participation:

• Prepare for and participate in workshops for new projects.

• Process Optimization:

• Continuously analyze and optimize process flows.

• Support and Problem-Solving:

• Support the specialist departments in problem-solving.

• Project Participation:

• Participate in various projects to improve network systems.

• Incident, Problem, and Change Management:

• Handle incident, problem, and change management tasks.

• On-Call Duty:

• Participate in on-call duty rotations to ensure continuous network operation.

Who Are We Looking For
We look for big thinkers. People who can drive positive change, step up and show what's next – people with passion, can-do attitude and a hunger to learn and grow. We need the following knowledge:

• Education and Experience:
• Completed IT-specific training (e.g., IT specialist).
• Experience in project participation.
• Technical Skills:
• Excellent networking knowledge in CISCO and F5 environments.
• Excellent knowledge of firewall technologies.
• Excellent knowledge of operating systems and networks.
• Excellent knowledge of network design and performance optimization.
• Excellent network security knowledge.
• Excellent knowledge of certificate management.
• Team player and resilience.Security and Compliance:
• Familiarity with regulatory standards such as PCIDSS, ISO27001, GDPR, and KRITIS.
• Soft Skills:
• Strong analytical and problem-solving skills
• Ability to work under pressure and in a team environment, excellent communication skills, and a high sense of responsibility.
• Friendly and confident demeanor.
• Languages:
• Proficient in German and English to facilitate clear communication and documentation.
• Adaptability:
• Ability to learn and adapt to new technologies and processes quickly

Shape the evolution
We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

Learn more about life at Worldline

• Design, deploy, and maintain scalable and secure network infrastructure.
• Implement and manage cloud networking solutions across AWS, Azure, and/or GCP.
• Configure and troubleshoot routing protocols (BGP, OSPF) and switching technologies.
• Manage firewalls, VPNs, and other security appliances to protect network assets.
• Monitor network performance, identify bottlenecks, and implement optimizations.
• Develop and implement network automation solutions using scripting and relevant tools.
• Collaborate with cross-functional teams to integrate network services with applications and systems.
• Participate in capacity planning and disaster recovery initiatives.
• Provide advanced troubleshooting and root cause analysis for network issues.
• Ensure network compliance with security policies and industry best practices.
• Document network configurations, procedures, and standards.
• Stay current with emerging network technologies and trends.

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 7 years of experience in network engineering, with at least 3 years focused on cloud networking.
• Expertise in network protocols, routing, switching, and security concepts.
• Hands-on experience with major cloud provider networking services (e.g., VPC, Transit Gateway, VNet, Load Balancers).
• Proficiency in network monitoring and management tools.
• Experience with network automation and scripting (Ansible, Python, Terraform).
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills for remote teamwork.
• Relevant industry certifications (e.g., CCNA, CCNP, AWS Certified Advanced Networking) are highly preferred.
• Ability to work independently and manage time effectively in a remote environment.

• Monitor network performance and troubleshoot connectivity issues across LAN, WAN, and Wi-Fi environments.
• Install, configure, and maintain network hardware, including routers, switches, firewalls, and access points.
• Implement and manage network security measures to protect against threats and vulnerabilities.
• Perform regular network maintenance, including patching, updates, and hardware upgrades.
• Develop and document network configurations, procedures, and troubleshooting guides.
• Provide remote technical support to end-users, resolving network-related issues promptly.
• Plan and execute network capacity upgrades and infrastructure improvements.
• Collaborate with the IT team on network design, architecture, and implementation projects.
• Ensure network compliance with organizational policies and industry best practices.
• Respond to network alerts and incidents, providing timely resolution and post-incident analysis.

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• Proven experience as a Network Administrator or in a similar role.
• Strong knowledge of TCP/IP, DNS, DHCP, VPNs, and routing protocols (e.g., OSPF, BGP).
• Hands-on experience with network hardware from major vendors (e.g., Cisco, Juniper, Mikrotik).
• Proficiency in network security principles and firewall management.
• Experience with network monitoring tools (e.g., PRTG, Nagios, SolarWinds).
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills, with the ability to work effectively in a remote team.
• Relevant certifications such as CCNA, CCNP, or Network+ are a plus.

• Install, configure, and maintain telecommunications network equipment, including routers, switches, and servers.
• Monitor network performance and proactively identify and resolve issues.
• Implement and manage network security measures to protect against unauthorized access and cyber threats.
• Perform regular system backups and ensure disaster recovery plans are in place.
• Troubleshoot network problems, analyze root causes, and implement effective solutions.
• Plan and execute network upgrades and expansions to meet evolving business needs.
• Document network configurations, procedures, and troubleshooting steps.
• Collaborate with cross-functional teams to support new service deployments and infrastructure changes.
• Stay up-to-date with the latest telecommunications technologies and industry trends.
• Provide technical support to internal users and external customers as needed.

• Bachelor's degree in Telecommunications Engineering, Computer Science, or a related field, or equivalent practical experience.
• Minimum of 5 years of experience in telecommunications network administration.
• In-depth knowledge of TCP/IP, Ethernet, VoIP, and other relevant networking protocols.
• Hands-on experience with network hardware from major vendors (e.g., Cisco, Juniper, Huawei).
• Proficiency in network monitoring tools and diagnostic utilities.
• Strong understanding of network security principles and best practices.
• Excellent problem-solving and analytical skills.
• Ability to work independently and manage tasks effectively in a remote setting.
• Relevant certifications (e.g., CCNA, Network+) are highly desirable.

Job Overview:

Kofa is seeking a Battery Network Management Associate to join our operations team. This role is central to ensuring that our growing battery network remains reliable, efficient, and customer-focused while supporting the development of AI-driven automation and next-generation energy solutions.

Key Responsibilities:

Network Operations Management

• Operate and oversee Kofa's Network Operations Centre (NOC) to support 24/7 (shift schedule) real-time network decision-making.
• Monitor and optimize the performance of battery swap stations to maximize availability, reliability, and customer satisfaction.
• Coordinate with field associates and engineers to troubleshoot and prevent faults, ensuring safety and continuity of operations.
• Respond rapidly to operational events and alarms, initiating corrective action and safety protocols where necessary.

Data-Driven Optimization

• Conduct advanced analysis to identify efficiency improvements and operational risks.
• Collaborate with Product, Engineering, and Data Science teams to integrate automation and AI into NOC workflows.
• Produce actionable insights through structured reporting (daily, weekly, and quarterly) to guide network optimization and executive decision-making.

Risk and Capacity Management

• Implement strategies to balance customer experience, operational resilience, and commercial efficiency.
• Forecast and manage network demand, and recommend data-driven interventions.
• Support cost control initiatives while ensuring Service Level Agreements (SLAs) are consistently met.

Customer-Centric Operations

• Ensure every interaction with Kofa's network is seamless, safe, and reliable.
• Optimize battery allocation and dispatch across the network at the lowest possible cost without compromising service quality.
• Collaborate cross-functionally with Sales, Marketing, and Finance to translate operational insights into customer value and business growth.

Emergency Response Coordination

• Act as the first line of response for triggering emergency protocols, coordinating evacuations, and liaising with emergency services.

Qualifications and Skills:

Education:

• Bachelor's degree in Engineering, Mathematics, Computer Science, or related field from a leading institution.

Experience:

• 2+ years experience in high-intensity operational environments such as a Network Operations Centre, trading desk, logistics control centre, or equivalent.
• Demonstrated ability to make data-driven commercial decisions under pressure.

Skills:

• Strong analytical and problem-solving abilities, with advanced proficiency in Excel.
• Experience with SQL, Python, or other programming languages is highly desirable.
• Familiarity with data science techniques, BI platforms, and statistical analysis is an advantage.
• Detail-oriented with strong organizational skills.
• Adaptable, driven, and capable of thriving in a fast-paced, dynamic environment.
• Effective communicator with leadership potential and a collaborative mindset.

What We Offer:

• Opportunity to be part of a mission-driven, high growth company shaping the future of clean energy in Africa.
• A dynamic, collaborative, and entrepreneurial work environment.
• Competitive salary and benefits package.
• Professional development opportunities and career growth potential.
• Exposure to cutting-edge technologies in IoT, data platforms, and AI-enabled operations.

Kofa is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.