2,014 Networking Associate jobs in Kenya
Remote Senior Network Support Engineer
80100 Shella
KES2500000 Annually
WhatJobs
Posted 7 days ago
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Job Description
Our client is seeking an experienced and highly skilled Senior Network Support Engineer to join their distributed technical team. This is a permanent, fully remote position that requires a deep understanding of network infrastructure, troubleshooting, and proactive maintenance. The successful candidate will be responsible for ensuring the stability, integrity, and optimal performance of client networks, providing advanced technical support, and implementing network solutions. You will collaborate with cross-functional teams to diagnose and resolve complex network issues, manage network devices, and contribute to network design and architecture. This role demands excellent analytical skills, a problem-solving mindset, and the ability to communicate technical information clearly to both technical and non-technical stakeholders. The ideal candidate will have a proven track record in network engineering, certifications such as CCNA/CCNP or equivalent, and extensive experience with various network protocols and hardware. You will be expected to work independently, manage your workload effectively, and contribute to a positive and productive remote team culture. Key responsibilities include providing Tier 3 support for network-related incidents, performing root cause analysis for recurring issues, configuring and managing routers, switches, firewalls, and VPNs; monitoring network performance using specialized tools; developing and implementing network security measures; documenting network configurations and procedures; mentoring junior team members; and participating in on-call rotation for critical network issues. While the position is fully remote, occasional virtual team meetings and collaborative sessions will be conducted. Candidates should be self-motivated, detail-oriented, and committed to delivering high-quality technical support and solutions. The ability to adapt to evolving technologies and manage multiple priorities in a dynamic environment is crucial. This is an excellent opportunity to leverage your expertise in a challenging and rewarding remote role, contributing to the robust infrastructure of our client's operations, specifically supporting teams that may interact with infrastructure in or around **Malindi, Kilifi, KE**. Fluency in English is essential.
Key Responsibilities:
Key Responsibilities:
- Provide advanced troubleshooting and support for complex network issues.
- Configure, manage, and maintain network hardware and software.
- Monitor network performance and proactively identify potential problems.
- Implement and enforce network security policies and procedures.
- Conduct root cause analysis for network incidents and implement corrective actions.
- Collaborate with other IT teams on infrastructure projects and deployments.
- Develop and maintain network documentation, including diagrams and configurations.
- Mentor and guide junior network support staff.
- Participate in an on-call rotation to ensure 24/7 network availability.
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Minimum of 5 years of experience in network engineering and support.
- In-depth knowledge of TCP/IP, routing protocols (BGP, OSPF), and network security concepts.
- Experience with Cisco, Juniper, or other enterprise-level networking equipment.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and interpersonal skills.
- Relevant industry certifications (e.g., CCNA, CCNP, JNCIS) are highly desirable.
- Experience with cloud networking (AWS, Azure, GCP) is a plus.
- Proven ability to work effectively in a fully remote environment.
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0
Senior Telecoms Network Engineer - Remote Support
01000 Makongeni
KES165000 Annually
WhatJobs
Posted 7 days ago
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Job Description
Our client, a leading telecommunications service provider, is seeking a dedicated and skilled Senior Telecoms Network Engineer to join their remote technical support team. This role is fully remote, offering the opportunity to work from your preferred location. The Senior Telecoms Network Engineer will be responsible for ensuring the reliability, performance, and security of the company's telecommunications network infrastructure. Your duties will include monitoring network performance, troubleshooting complex technical issues, implementing network upgrades, and providing expert support to customers and internal teams. This position requires a deep understanding of various networking technologies, including IP routing, switching, wireless technologies (2G/3G/4G/5G), and fiber optics. You will be involved in network planning, capacity management, and the deployment of new network services. The ideal candidate will possess strong analytical and problem-solving abilities, with a proven track record in managing and resolving network incidents. Excellent communication and customer service skills are essential, as you will be interacting with a diverse range of stakeholders. Experience with network monitoring tools and diagnostic equipment is a must. This is an excellent opportunity for a seasoned network professional to contribute their expertise to a critical infrastructure, all within a flexible remote work setup.
Responsibilities:
Responsibilities:
- Monitor, diagnose, and resolve complex network issues to ensure high availability and performance.
- Implement and configure network equipment, including routers, switches, and firewalls.
- Perform network upgrades and maintenance activities during scheduled outages.
- Provide technical support and guidance to junior engineers and field technicians.
- Develop and maintain network documentation, including diagrams and standard operating procedures.
- Participate in capacity planning and network expansion projects.
- Collaborate with other engineering teams to ensure seamless integration of services.
- Stay updated on new networking technologies and industry best practices.
- Respond to network alerts and emergency situations as needed.
- Bachelor's degree in Computer Science, Electrical Engineering, Telecommunications, or a related field.
- Minimum of 6 years of experience in telecommunications network engineering.
- Expertise in IP networking, routing protocols (e.g., BGP, OSPF), and switching.
- Strong knowledge of wireless technologies (e.g., LTE, 5G) and mobile network architecture.
- Experience with network monitoring tools (e.g., SolarWinds, PRTG) and troubleshooting techniques.
- Proficiency in configuring network devices from major vendors (e.g., Cisco, Juniper).
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills for remote collaboration.
- Relevant certifications (e.g., CCNA, CCNP, JNCIA) are a plus.
This advertiser has chosen not to accept applicants from your region.
1
Remote Telecom Network Technician (Support)
50100 Tuwan
KES60000 Monthly
WhatJobs
Posted 7 days ago
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Job Description
Our client, a leading telecommunications provider, is seeking a skilled and dedicated Remote Telecom Network Technician to join their network operations center (NOC) team. This role focuses on providing remote support, monitoring network performance, and troubleshooting issues to ensure the continuous availability of telecom services. The ideal candidate will possess strong technical expertise in networking, excellent analytical skills, and the ability to diagnose and resolve complex problems efficiently. This is a fully remote position, demanding independence, strong communication, and robust problem-solving capabilities.
Key Responsibilities:
Qualifications:
This is a completely remote role, offering the flexibility to work from your preferred location. You will be a critical member of the team, ensuring the reliability and performance of vital communication infrastructure for our client, serving areas including Bungoma, Bungoma, KE .
Key Responsibilities:
- Monitor telecom network performance using advanced monitoring tools.
- Diagnose and resolve network issues, including connectivity, performance, and configuration problems.
- Respond to network alerts and incidents in a timely manner.
- Perform remote troubleshooting of routers, switches, firewalls, and other network devices.
- Collaborate with field technicians and other teams to resolve escalated issues.
- Document network configurations, procedures, and troubleshooting steps.
- Assist in the implementation and deployment of network upgrades and changes.
- Maintain network security by identifying and mitigating potential threats.
- Analyze network traffic and identify areas for optimization.
- Provide technical support and guidance to customers and internal users as needed.
Qualifications:
- Proven experience as a Network Technician, Network Engineer, or in a similar technical role within the telecommunications industry.
- In-depth knowledge of networking protocols (TCP/IP, BGP, OSPF, etc.) and hardware (routers, switches, firewalls).
- Experience with network monitoring tools (e.g., SolarWinds, Nagios, PRTG).
- Familiarity with various telecommunications technologies and standards.
- Strong analytical and problem-solving skills.
- Excellent communication skills, both written and verbal, for effective remote collaboration.
- Ability to work independently, manage priorities, and meet deadlines in a remote environment.
- Relevant certifications such as CCNA, CCNP, or equivalent are highly desirable.
- A Bachelor's degree in Electrical Engineering, Computer Science, Telecommunications, or a related field, or equivalent professional experience.
- Willingness to work in shifts as required by network operations.
This is a completely remote role, offering the flexibility to work from your preferred location. You will be a critical member of the team, ensuring the reliability and performance of vital communication infrastructure for our client, serving areas including Bungoma, Bungoma, KE .
This advertiser has chosen not to accept applicants from your region.
2
Technical Support Engineer - Network Solutions
00100 Abothuguchi West
KES150000 Annually
WhatJobs
Posted 7 days ago
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Job Description
Our client is a leader in providing advanced network solutions and is seeking a dedicated Technical Support Engineer to join our team in **Nairobi, Nairobi, KE**. You will be the primary point of contact for customers experiencing technical issues with our products and services, ensuring swift and effective resolution.
Responsibilities:
Responsibilities:
- Provide high-level technical support and troubleshooting for network products and services.
- Diagnose and resolve complex hardware, software, and connectivity issues for customers.
- Respond to customer inquiries via phone, email, and ticketing system in a timely and professional manner.
- Document all customer interactions, troubleshooting steps, and resolutions in the CRM system.
- Escalate unresolved issues to senior technical staff or engineering teams, providing comprehensive details.
- Assist in the development of knowledge base articles, FAQs, and technical documentation.
- Conduct remote diagnostics and provide on-site support when necessary.
- Collaborate with sales and engineering teams to ensure customer satisfaction.
- Maintain a deep understanding of our product portfolio and common customer use cases.
- Participate in product testing and provide feedback to the development team.
- Identify trends in customer issues and provide feedback to improve product design and documentation.
- Manage multiple support tickets simultaneously, prioritizing effectively.
- Stay up-to-date with the latest network technologies and industry best practices.
- Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, or a related field.
- Minimum of 3 years of experience in technical support, specifically with networking equipment and protocols.
- Strong understanding of TCP/IP, DNS, DHCP, routing, switching, and firewalls.
- Experience with network monitoring tools and diagnostic utilities.
- Excellent troubleshooting and problem-solving skills.
- Proficiency in providing customer support in a helpdesk environment.
- Strong communication, interpersonal, and active listening skills.
- Ability to work under pressure and manage customer expectations effectively.
- Experience with ticketing systems (e.g., Zendesk, ServiceNow).
- Relevant certifications such as CCNA, Network+, or equivalent are highly desirable.
- A customer-centric attitude with a passion for resolving technical challenges.
This advertiser has chosen not to accept applicants from your region.
3
Remote IT Infrastructure Technician - Network & Systems Support
80200 Abothuguchi West
KES50000 Monthly
WhatJobs
Posted 7 days ago
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Job Description
Our client is seeking a skilled and detail-oriented Remote IT Infrastructure Technician to provide essential network and systems support. This is a fully remote position where you will be responsible for maintaining the stability, integrity, and efficient operation of our client's IT infrastructure. Your duties will encompass a wide range of technical support tasks, including troubleshooting network issues, managing servers, supporting end-user devices, and implementing IT security best practices. You will play a key role in ensuring seamless connectivity and optimal performance for all remote employees. This role requires strong problem-solving abilities, a comprehensive understanding of IT systems, and excellent communication skills to effectively assist users and collaborate with the IT team. You will be expected to respond to technical issues promptly and efficiently, minimizing downtime.
Responsibilities:
Responsibilities:
- Provide remote technical support for network infrastructure, including routers, switches, firewalls, and VPNs.
- Monitor system performance and troubleshoot issues related to servers (Windows/Linux), cloud services, and applications.
- Install, configure, and maintain hardware and software for end-users across various locations.
- Respond to and resolve IT support tickets in a timely and efficient manner.
- Implement and enforce IT security policies and procedures to protect company data and systems.
- Assist with user account management, including creation, modification, and deletion of accounts.
- Develop and maintain IT documentation, including network diagrams, procedures, and knowledge base articles.
- Perform regular system maintenance, patching, and updates to ensure security and optimal performance.
- Collaborate with senior IT staff on infrastructure projects and upgrades.
- Troubleshoot connectivity issues and provide support for remote access solutions.
- Ensure compliance with IT policies and regulatory requirements.
- Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field.
- Minimum of 3 years of experience in IT support, network administration, or systems administration.
- Strong knowledge of network protocols (TCP/IP, DNS, DHCP), hardware, and software.
- Experience with server operating systems (Windows Server, Linux).
- Proficiency in troubleshooting common hardware and software issues.
- Familiarity with cloud platforms such as AWS or Azure is a plus.
- Excellent problem-solving and analytical skills.
- Strong communication and customer service skills, with the ability to explain technical concepts clearly.
- Ability to work independently and manage time effectively in a remote environment.
- Relevant certifications such as CompTIA Network+, CompTIA A+, CCNA are highly desirable.
This advertiser has chosen not to accept applicants from your region.
4
Network Engineer
20100 Nyeri Town
KES90000 Annually
WhatJobs
Posted 7 days ago
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Job Description
Our client is looking for a skilled and experienced Network Engineer to join our expanding team. This is a fully remote position, allowing you to contribute your expertise from anywhere. You will be responsible for the design, implementation, maintenance, and optimization of our company's network infrastructure. This includes local area networks (LANs), wide area networks (WANs), internet, intranet systems, and other data communications networks. The ideal candidate will have a deep understanding of network protocols, hardware, and security best practices. You will troubleshoot network issues, monitor network performance, and ensure the reliability and security of our network environment. Collaboration with other IT professionals to identify and implement new solutions will be a key aspect of this role. We expect you to stay current with emerging network technologies and propose improvements to enhance efficiency and scalability. This role demands a proactive approach to problem-solving, strong analytical skills, and the ability to manage multiple tasks simultaneously in a fast-paced, remote setting. You will play a crucial role in ensuring seamless connectivity and optimal performance for our operations. We value individuals who are dedicated to maintaining robust and secure network systems. The position requires significant self-discipline and effective communication skills to thrive in a remote work environment. This is an excellent opportunity to make a significant impact on our telecommunications infrastructure.
Key Responsibilities:
Key Responsibilities:
- Design, configure, and deploy network hardware and software (routers, switches, firewalls).
- Monitor network performance, troubleshoot issues, and implement corrective actions.
- Develop and maintain network documentation, including diagrams and configurations.
- Implement and manage network security measures to protect against unauthorized access and threats.
- Ensure network uptime and performance meet service level agreements (SLAs).
- Collaborate with IT teams on system upgrades and infrastructure projects.
- Provide technical support and guidance on network-related issues.
- Research and recommend new network technologies and solutions.
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Proven experience as a Network Engineer or similar role.
- In-depth knowledge of TCP/IP, DNS, DHCP, BGP, OSPF, and other network protocols.
- Experience with network monitoring tools (e.g., SolarWinds, Nagios).
- Familiarity with network security principles and firewall management.
- Relevant certifications such as CCNA, CCNP, or equivalent are a plus.
- Excellent problem-solving and analytical skills.
- Strong communication and collaboration skills for a remote environment.
This advertiser has chosen not to accept applicants from your region.
5
Network Engineer
90100 Gathiruini
KES100000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and motivated Network Engineer to join their fully remote IT infrastructure team. In this critical role, you will be responsible for designing, implementing, maintaining, and troubleshooting complex network environments that support our global operations. You will ensure the reliability, security, and performance of our company's network infrastructure, including LAN, WAN, Wi-Fi, and cloud networking. Your responsibilities will involve configuring and managing network devices such as routers, switches, firewalls, and load balancers from various vendors. You will monitor network performance, identify potential issues, and implement proactive solutions to prevent downtime. This is a remote-first position, requiring excellent communication and collaboration skills to work effectively with a distributed team. You will be involved in network security initiatives, including the implementation of security policies and best practices, intrusion detection systems, and VPN solutions. The ideal candidate will have a strong understanding of network protocols (TCP/IP, BGP, OSPF), network security principles, and cloud networking concepts. Experience with network monitoring tools and automation technologies is highly desirable. A Bachelor's degree in Computer Science, Information Technology, or a related field, along with at least 5 years of hands-on experience in network engineering, is required. Relevant industry certifications such as CCNA, CCNP, or equivalent are a significant advantage. You should be adept at diagnosing and resolving complex network problems in a timely manner. This is an exceptional opportunity to join a dynamic company that is committed to leveraging technology to drive business success. If you are a seasoned network professional looking for a challenging and rewarding **remote** role where you can contribute to building and maintaining a robust and secure network infrastructure, we encourage you to apply. Our client values individuals who are proactive, detail-oriented, and possess a strong problem-solving aptitude.
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6
Network Engineer
20100 Kapsuser
KES130000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client, a leading telecommunications provider, is actively seeking a highly skilled and motivated Network Engineer to join their fully remote infrastructure team. This position is crucial for designing, implementing, and maintaining the robust and reliable network infrastructure that powers our client's services. You will be responsible for ensuring the optimal performance, availability, and security of our network systems, which span across various technologies and protocols. The ideal candidate will have extensive experience with network design, configuration, and troubleshooting of routers, switches, firewalls, and other networking devices. Proficiency in routing protocols (e.g., BGP, OSPF), network security principles, and WAN/LAN technologies is essential. Experience with network monitoring tools and performance analysis is also required. This is a fully remote role, demanding excellent problem-solving abilities, strong communication skills, and the capacity to work independently and as part of a distributed team. You will collaborate with other IT professionals to plan and execute network upgrades, implement new network solutions, and respond to network incidents. We are looking for a dedicated individual who stays current with emerging network technologies and best practices, and who is committed to providing a stable and secure network environment. This role offers a unique opportunity to contribute to a vital sector, work with advanced networking technologies, and enjoy the benefits of a fully remote career.
This advertiser has chosen not to accept applicants from your region.
7
Network Engineer
20101 Mwembe
KES100000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client, a rapidly growing telecommunications company, is seeking a skilled and experienced Network Engineer to join their dynamic team. This role is hybrid, requiring a balance of in-office collaboration and remote flexibility. You will be responsible for designing, implementing, and maintaining robust and scalable network infrastructure to support our cutting-edge services. The ideal candidate will possess a deep understanding of network protocols, hardware, and security best practices, with a proven ability to troubleshoot complex issues. You will manage the day-to-day operations of the network, ensuring high availability, optimal performance, and security. Key responsibilities include configuring routers, switches, firewalls, and other network devices, as well as monitoring network traffic, performance, and security events. You will also play a crucial role in network upgrades, capacity planning, and disaster recovery initiatives. Collaboration with other IT departments, vendors, and external partners will be essential to ensure seamless integration and operation of network services. We are looking for a proactive problem-solver who can identify potential issues before they impact users and a team player who can contribute to a collaborative work environment. Certifications such as CCNA, CCNP, or equivalent are highly desirable. Experience with cloud networking solutions and virtualization technologies will be a significant advantage. This hybrid role offers the best of both worlds: the structure and team connection of in-office work, combined with the flexibility and autonomy of remote work. You will have the opportunity to work on challenging projects and contribute to the technological backbone of a forward-thinking telecommunications provider.
Responsibilities:
Responsibilities:
- Design, implement, and manage secure and reliable network infrastructure.
- Configure and maintain routers, switches, firewalls, and other network devices.
- Monitor network performance, identify bottlenecks, and implement solutions for optimization.
- Troubleshoot and resolve network connectivity and performance issues promptly.
- Develop and maintain network documentation, including diagrams and configuration guides.
- Plan and execute network upgrades, expansions, and hardware replacements.
- Implement and manage network security measures to protect against threats.
- Collaborate with IT teams to ensure seamless integration of network services.
- Participate in on-call rotation for network incident response.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum of 4 years of experience in network engineering and administration.
- In-depth knowledge of TCP/IP, routing protocols (e.g., BGP, OSPF), and switching technologies.
- Hands-on experience with firewalls (e.g., Palo Alto, Fortinet) and VPN technologies.
- Familiarity with network monitoring tools (e.g., SolarWinds, Nagios).
- Strong understanding of network security principles and best practices.
- Excellent problem-solving and analytical skills.
- Good communication and teamwork skills.
- Relevant industry certifications (e.g., CCNA, CCNP) are a plus.
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