6,848 Lead Field Service Technician Industrial Equipment jobs in Kenya
Lead Field Service Technician - Industrial Machinery
Posted 20 days ago
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Job Description
Our client is seeking a highly skilled and experienced Lead Field Service Technician specializing in the installation, maintenance, and repair of industrial machinery. This is a critical, fully remote role that requires extensive travel to client sites to provide exceptional technical support. You will be responsible for diagnosing and resolving complex mechanical, electrical, and hydraulic issues, ensuring optimal performance and uptime of our clients' critical equipment. The ideal candidate will possess a deep understanding of various industrial systems, strong diagnostic capabilities, and a proven track record of delivering high-quality service in challenging environments. As a lead technician, you will also mentor junior team members and contribute to technical documentation and training.
Responsibilities:
Responsibilities:
- Perform installation, commissioning, and preventative maintenance on a wide range of industrial machinery and equipment.
- Diagnose and troubleshoot complex mechanical, electrical, and hydraulic system failures.
- Execute timely and effective repairs, ensuring minimal disruption to client operations.
- Conduct detailed inspections and performance testing of machinery post-maintenance or repair.
- Provide on-site technical support and training to client personnel.
- Maintain accurate and comprehensive service reports, documenting all work performed, parts used, and time spent.
- Adhere to all safety protocols and company guidelines during on-site operations.
- Manage inventory of spare parts and tools for service calls.
- Travel extensively to client locations as required to address service needs.
- Collaborate with engineering and sales teams to provide feedback on product performance and client requirements.
- Mentor and guide junior field service technicians, sharing expertise and best practices.
- Develop and update technical documentation and service manuals.
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Lead Field Service Technician - Industrial Equipment
Posted 20 days ago
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Job Description
Our client, a premier provider of advanced industrial machinery, is seeking a Lead Field Service Technician for a fully remote position, focusing on remote diagnostics and support. This role is critical for ensuring the optimal performance and minimal downtime of our client's equipment for customers worldwide. The Lead Field Service Technician will provide advanced technical support, troubleshoot complex issues remotely, and guide on-site personnel or local technicians through repair and maintenance procedures. Responsibilities include diagnosing equipment malfunctions using sophisticated diagnostic tools and software, creating detailed technical reports, and managing the escalation of critical issues. You will develop and deliver remote training materials to clients and internal support teams, and contribute to the knowledge base with solutions to common problems. The ideal candidate will possess a Technical Diploma or Bachelor's degree in Mechanical, Electrical, or Electronic Engineering, with a minimum of 7 years of hands-on experience in servicing complex industrial equipment. A strong understanding of electro-mechanical systems, PLC controls, and industrial automation is essential. Proven expertise in remote troubleshooting and diagnostics, coupled with excellent communication and problem-solving skills, is mandatory. As this is a remote-first role, you must be highly organized, self-motivated, and capable of working independently while maintaining strong collaboration with the engineering and customer support teams. Experience with specific industrial equipment relevant to our client's product lines is a significant advantage. This role offers the opportunity to leverage your technical expertise to support a global customer base and play a vital part in maintaining the operational integrity of critical machinery.
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Lead Field Service Technician - Industrial Automation
Posted 20 days ago
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Job Description
Our client is looking for a highly skilled and motivated Lead Field Service Technician to join their remote operations team. This position is 100% remote, focusing on providing expert support for industrial automation systems across various client sites. You will be responsible for diagnosing, troubleshooting, and repairing complex electromechanical and robotic systems. This includes conducting preventative maintenance, performing system upgrades, and ensuring optimal system performance. The ideal candidate will possess deep expertise in PLC programming, HMI configuration, and industrial networking protocols. You will lead by example, guiding junior technicians, mentoring them through complex issues, and ensuring adherence to safety standards and best practices. A significant part of this role involves remote diagnostics and problem-solving using advanced monitoring tools and secure remote access solutions. You will maintain detailed service reports, manage spare parts inventory, and liaise effectively with engineering and client support teams to resolve issues efficiently. Excellent communication skills are crucial, as you will be interacting with clients to understand their needs and provide clear explanations of technical issues and solutions. This role demands a proactive problem-solver with a proven track record in industrial maintenance and a strong commitment to customer satisfaction. The opportunity is to contribute to critical infrastructure support, ensuring minimal downtime for our clients' operations. This role is primarily focused on remote technical support, but may occasionally require on-site visits, although the core function is remote. The position is nominally for **Meru, Meru, KE**, but operates on a fully remote basis.
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Remote Lead Field Service Technician - Industrial Machinery
Posted 20 days ago
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Job Description
Our client is seeking a highly skilled and experienced Lead Field Service Technician specializing in Industrial Machinery to join their team in a fully remote capacity. This senior role involves leading a team of technicians and providing advanced technical support for the installation, maintenance, and repair of complex industrial equipment. You will be responsible for troubleshooting intricate mechanical, electrical, and hydraulic issues, diagnosing problems, and implementing effective solutions to minimize downtime for clients. Key duties include conducting preventative maintenance, performing major repairs and overhauls, ensuring adherence to safety standards, and maintaining detailed service records. The Lead Technician will also be responsible for training and mentoring junior technicians, managing service schedules, and liaising with clients to ensure satisfaction. A strong understanding of industrial machinery, including PLCs, automation systems, and various power transmission components, is essential. The ideal candidate will possess exceptional diagnostic skills, a proactive approach to problem-solving, and a strong commitment to customer service. Proficiency in reading technical diagrams and schematics is mandatory. Excellent communication and leadership abilities are required to effectively manage a remote team and interact with clients. You must be a self-motivated individual with excellent time management skills and the ability to work independently. This role requires frequent travel to client sites (expenses covered) for complex assignments and team oversight, although the primary work setup is remote. A technical degree or equivalent certification in a relevant field, along with a minimum of 7 years of experience in field service or maintenance of industrial machinery, is required. This is a fantastic opportunity to lead a remote service team and contribute significantly to client operational success within a leading industrial equipment provider.
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Remote Lead Field Service Technician - Industrial Automation
Posted 10 days ago
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Job Description
Our client is seeking a highly experienced and proactive Lead Field Service Technician to join their expanding, fully remote Installation & Maintenance division. While the role is remote, it requires the flexibility to travel as needed to client sites for the installation, commissioning, troubleshooting, and maintenance of complex industrial automation systems. You will be a key point of contact for clients, providing expert technical support and ensuring optimal performance of their equipment. This position demands a blend of hands-on technical skills, excellent problem-solving abilities, and strong communication capabilities to effectively manage tasks and client relationships from a distance.
Responsibilities:
Responsibilities:
- Install, configure, and commission sophisticated industrial automation equipment, including PLCs, HMI, robotics, and SCADA systems.
- Perform routine maintenance, diagnostics, and repairs on machinery to minimize downtime and ensure operational efficiency.
- Troubleshoot complex technical issues, identifying root causes and implementing effective solutions.
- Provide remote technical support and guidance to clients and junior technicians.
- Develop and deliver training sessions to clients on equipment operation and maintenance.
- Create and maintain detailed service reports, documentation, and spare parts inventory.
- Collaborate with engineering and sales teams to provide feedback on product performance and customer needs.
- Ensure adherence to safety regulations and company procedures at all times.
- Manage service requests and prioritize tasks effectively to meet client expectations.
- Mentor and guide less experienced technicians in the field and remotely.
- Advanced Diploma or Bachelor's degree in Electrical Engineering, Mechatronics, or a related technical field.
- A minimum of 8 years of proven experience as a Field Service Technician or similar role in industrial automation.
- In-depth knowledge of PLC programming (e.g., Siemens, Rockwell), HMI/SCADA systems, and industrial networking protocols.
- Experience with robotic systems (e.g., Fanuc, KUKA) is a strong asset.
- Excellent diagnostic and troubleshooting skills for electrical, mechanical, and software issues.
- Strong understanding of industrial safety standards and practices.
- Ability to work independently and manage time effectively, often with limited direct supervision.
- Excellent communication, customer service, and interpersonal skills.
- Willingness and ability to travel frequently (estimated 50-70%) to various client locations.
- Proficiency in using diagnostic tools and software.
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Lead Field Service Engineer - Industrial Machinery
Posted 13 days ago
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Job Description
Our client is actively seeking an experienced and highly skilled Lead Field Service Engineer to join their dynamic team. This is a fully remote position, requiring extensive travel to client sites for the installation, maintenance, and repair of complex industrial machinery. The ideal candidate will possess a strong technical background in mechanical, electrical, or mechatronic systems, coupled with exceptional problem-solving abilities and a customer-centric approach. You will be responsible for diagnosing and resolving intricate technical issues, performing preventative maintenance, and ensuring the optimal performance of sophisticated equipment. This role demands a deep understanding of diagnostic tools, schematics, and technical manuals. You will act as the primary technical point of contact for clients, providing training and support to ensure they can effectively operate and maintain their machinery. Key responsibilities include leading on-site repair efforts, managing project timelines, documenting service reports, and contributing to the continuous improvement of service procedures. The successful candidate will have a proven track record of successfully troubleshooting and repairing complex industrial equipment in challenging environments. Excellent communication, interpersonal, and time management skills are essential, as is the ability to work independently and manage your own schedule effectively. This position offers a challenging yet rewarding career path for a dedicated engineer who thrives on technical problem-solving and customer satisfaction. You will be an integral part of a team that is committed to delivering world-class service and support to a global clientele. The role requires a flexible schedule to accommodate client needs, often involving travel and potentially working outside standard business hours. This is a unique opportunity to apply your expertise across a range of industries and cutting-edge technologies, contributing directly to the operational success of our client's customers. We are looking for a proactive, self-motivated individual who can represent the company with professionalism and technical excellence. Your ability to build rapport with clients and provide reliable, high-quality service will be paramount. The role involves diagnosing, repairing, and commissioning a wide variety of industrial systems, requiring a comprehensive knowledge base and hands-on capability. This is a demanding role that rewards initiative and technical prowess. Join our client and be at the forefront of industrial maintenance and support, driving efficiency and reliability for businesses nationwide. Your expertise will ensure seamless operations for critical machinery.
Location: Ruiru, Kiambu, KE
Location: Ruiru, Kiambu, KE
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Lead Field Service Engineer - Industrial Equipment
Posted 16 days ago
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Job Description
Our client is seeking a highly skilled and motivated Lead Field Service Engineer to join their entirely remote technical support team. This role is pivotal in providing expert-level technical assistance and maintenance for complex industrial equipment across various client sites. While the role is fully remote, it requires the flexibility for occasional travel to client locations as needed for on-site diagnostics and repairs. You will be responsible for troubleshooting, diagnosing, and resolving intricate mechanical, electrical, and software issues, ensuring minimal downtime and maximum operational efficiency for our clients. Your deep technical expertise and problem-solving acumen will be crucial to maintaining our client's reputation for excellence.
Key Responsibilities:
Key Responsibilities:
- Provide remote, expert-level technical support and troubleshooting for industrial machinery and equipment.
- Develop and implement proactive maintenance strategies to prevent equipment failures.
- Diagnose and resolve complex mechanical, electrical, and software-related issues through remote diagnostics and on-site intervention when necessary.
- Create and maintain detailed technical documentation, including service manuals, troubleshooting guides, and repair procedures.
- Conduct training sessions for client personnel on equipment operation, maintenance, and safety procedures.
- Collaborate with engineering and product development teams to provide feedback on product design and performance.
- Manage spare parts inventory and ensure timely procurement of necessary components.
- Oversee installation and commissioning of new equipment remotely where applicable.
- Develop and implement continuous improvement initiatives for service processes and technical solutions.
- Lead and mentor junior field service engineers, sharing knowledge and best practices.
- Ensure adherence to all safety regulations and company policies during site visits and remote operations.
- Respond to urgent service requests and manage emergency repairs effectively.
- Analyze equipment performance data to identify trends and opportunities for optimization.
- Maintain strong customer relationships, ensuring high levels of satisfaction.
- Uphold the highest standards of professionalism and technical competence.
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Remote Lead Field Service Engineer - Industrial Machinery
Posted 20 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and motivated Lead Field Service Engineer to join their globally distributed team. This is a unique, fully remote opportunity for an expert in industrial machinery maintenance and installation. You will be responsible for providing advanced technical support, troubleshooting complex issues, and guiding junior technicians across various client sites, all managed from a remote setting. The ideal candidate has extensive experience with a wide range of industrial equipment, a strong aptitude for diagnostics, and exceptional communication skills to effectively guide on-site personnel. Your role will be crucial in ensuring maximum uptime and operational efficiency for our clients' critical machinery.
Key Responsibilities:
Required Qualifications:
Key Responsibilities:
- Provide expert remote technical support and troubleshooting for complex mechanical, electrical, and control system issues on industrial machinery.
- Develop and deliver remote training programs for client personnel and junior field service engineers.
- Create detailed diagnostic guides, troubleshooting manuals, and best practice documentation.
- Analyze service reports and field data to identify recurring issues and propose proactive solutions.
- Oversee the remote installation and commissioning process for new equipment, ensuring adherence to specifications.
- Collaborate with engineering and product development teams to provide feedback on product performance and identify areas for improvement.
- Manage critical client escalations, ensuring swift and effective resolution of service disruptions.
- Plan and coordinate remote support activities, ensuring efficient allocation of resources.
- Maintain a high level of customer satisfaction through timely and accurate technical assistance.
- Stay current with the latest technological advancements and industry best practices in industrial machinery and service support.
Required Qualifications:
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related technical field.
- Minimum of 7 years of hands-on experience in field service engineering, with a focus on industrial machinery (e.g., manufacturing equipment, heavy machinery, automation systems).
- Proven expertise in diagnosing and resolving complex mechanical, electrical, and electronic faults.
- Strong understanding of control systems, PLC programming, and industrial networking.
- Excellent remote communication, presentation, and interpersonal skills.
- Ability to clearly explain technical procedures and guide others remotely.
- Experience in developing technical documentation and training materials.
- Demonstrated ability to work independently and manage multiple priorities in a remote work environment.
- Willingness to travel occasionally for critical on-site interventions or training sessions (less than 10% of the time).
- Proficiency in using remote diagnostic tools and collaborative platforms.
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7
Lead Field Service Engineer - Industrial Automation
Posted 20 days ago
Job Viewed
Job Description
Our client is seeking a highly experienced and technically proficient Lead Field Service Engineer to join their dynamic, fully remote team. This role is centered around providing expert installation, commissioning, troubleshooting, and maintenance support for sophisticated industrial automation systems and equipment across various client sites, all managed remotely. You will be the primary technical point of contact for clients, diagnosing complex mechanical, electrical, and software issues, and implementing effective solutions to minimize downtime. The ideal candidate will possess a deep understanding of PLC systems, SCADA, robotics, and various industrial control technologies. Responsibilities include conducting preventative maintenance, performing upgrades and modifications to existing systems, and ensuring optimal performance and reliability. You will also be responsible for documenting service activities, training client personnel on system operation and maintenance, and contributing to the continuous improvement of service processes. As a remote-first position, you must possess excellent remote diagnostic capabilities, strong problem-solving skills, and the ability to communicate technical information clearly and concisely to both technical and non-technical audiences via virtual channels. Travel to client sites may be required occasionally for critical installations or complex repairs, but the primary mode of operation and support coordination will be remote. A Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related technical field is required. A minimum of 7 years of experience in field service engineering, with a strong focus on industrial automation, robotics, and control systems, is essential. Proficiency with major PLC brands (e.g., Siemens, Allen-Bradley) and robotic systems is highly desirable. Experience with troubleshooting complex networked industrial systems is critical. Strong understanding of safety protocols and best practices in industrial environments is mandatory. You must be adept at using remote access tools, diagnostic software, and documentation platforms. Excellent customer service skills and a proactive approach to problem resolution are vital. Join a forward-thinking company that values innovation and technical excellence. You will have the opportunity to work with cutting-edge technology and make a tangible impact on our clients' operational efficiency. The ability to manage your workload effectively, prioritize tasks, and meet service level agreements in a remote setting is paramount. We are looking for a dedicated professional committed to providing exceptional technical support and maintaining high standards of client satisfaction. Your expertise will ensure the seamless operation of critical industrial processes.
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8
Remote Lead Field Service Engineer - Industrial Automation
Posted 9 days ago
Job Viewed
Job Description
Our client, a leader in industrial automation solutions, is seeking an experienced and motivated Lead Field Service Engineer to join their fully remote technical support team. While the role is remote, it requires extensive travel to client sites for installation, maintenance, troubleshooting, and repair of complex automated systems. You will be the primary technical point of contact for clients, ensuring the optimal performance and longevity of their equipment. This includes diagnosing hardware and software issues, performing preventative maintenance, and implementing upgrades. You will also be responsible for training client personnel on system operation and maintenance, documenting service activities, and contributing to the improvement of service processes and product reliability. The ideal candidate possesses a strong electrical/mechanical aptitude, in-depth knowledge of industrial control systems, and exceptional problem-solving skills.
Key Responsibilities:
Key Responsibilities:
- Provide expert on-site technical support for industrial automation systems, including PLCs, HMIs, robotics, and SCADA systems.
- Perform installation, commissioning, maintenance, and repair of equipment.
- Diagnose and resolve complex technical issues promptly and effectively.
- Conduct preventative maintenance and system audits to ensure optimal performance.
- Develop and deliver technical training programs for customer engineers and operators.
- Document all service activities, including technical findings, actions taken, and recommendations.
- Collaborate with the engineering and product development teams to provide feedback on product performance and design improvements.
- Manage spare parts inventory and ensure availability for service needs.
- Adhere to all safety regulations and company policies during on-site visits.
- Contribute to the development of service manuals and troubleshooting guides.
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