4 Remote Lead Field Service Engineer Industrial Automation jobs in whatjobs
Remote Lead Field Service Engineer - Industrial Automation
Posted 10 days ago
Job Viewed
Job Description
Our client, a leader in industrial automation solutions, is seeking an experienced and motivated Lead Field Service Engineer to join their fully remote technical support team. While the role is remote, it requires extensive travel to client sites for installation, maintenance, troubleshooting, and repair of complex automated systems. You will be the primary technical point of contact for clients, ensuring the optimal performance and longevity of their equipment. This includes diagnosing hardware and software issues, performing preventative maintenance, and implementing upgrades. You will also be responsible for training client personnel on system operation and maintenance, documenting service activities, and contributing to the improvement of service processes and product reliability. The ideal candidate possesses a strong electrical/mechanical aptitude, in-depth knowledge of industrial control systems, and exceptional problem-solving skills.
Key Responsibilities:
Key Responsibilities:
- Provide expert on-site technical support for industrial automation systems, including PLCs, HMIs, robotics, and SCADA systems.
- Perform installation, commissioning, maintenance, and repair of equipment.
- Diagnose and resolve complex technical issues promptly and effectively.
- Conduct preventative maintenance and system audits to ensure optimal performance.
- Develop and deliver technical training programs for customer engineers and operators.
- Document all service activities, including technical findings, actions taken, and recommendations.
- Collaborate with the engineering and product development teams to provide feedback on product performance and design improvements.
- Manage spare parts inventory and ensure availability for service needs.
- Adhere to all safety regulations and company policies during on-site visits.
- Contribute to the development of service manuals and troubleshooting guides.
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Remote Lead Field Service Engineer - Industrial Automation
Posted 10 days ago
Job Viewed
Job Description
Our client is looking for a highly experienced and motivated Lead Field Service Engineer with expertise in Industrial Automation to join their fully remote technical support team. This role is crucial for providing expert remote assistance, troubleshooting, and guidance to clients and on-site technicians for complex automated systems, including robotics, PLCs, HMIs, and SCADA systems. The ideal candidate will possess a deep understanding of industrial control systems, electrical engineering principles, and mechanical troubleshooting. You will be responsible for diagnosing system malfunctions remotely, analyzing fault logs, and guiding field technicians through complex repair and maintenance procedures using advanced communication tools, including video conferencing and augmented reality solutions. Responsibilities include developing detailed technical documentation, creating training materials for new systems, and providing remote commissioning support. You will also play a key role in analyzing service data to identify recurring issues, recommend product improvements, and optimize maintenance strategies. A strong ability to interpret complex electrical schematics and mechanical drawings is essential. Proficiency with various PLC programming software (e.g., Siemens TIA Portal, Rockwell Studio 5000) and HMI development tools is highly desirable. This position demands excellent problem-solving skills, strong communication and interpersonal abilities, and the capacity to remain calm and effective under pressure. While the role is predominantly remote, occasional travel for critical on-site interventions may be required. You will collaborate closely with engineering, sales, and customer support teams to ensure customer satisfaction and operational excellence. Our client is committed to providing a stimulating remote work environment that fosters continuous learning and professional development. The target location for this role, which will be performed remotely, is **Eldoret, Uasin Gishu, KE**.
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Remote Lead Field Service Engineer - Industrial Automation
Posted 1 day ago
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Job Description
Our client is seeking a highly skilled and experienced Lead Field Service Engineer specializing in Industrial Automation to join their fully remote technical support team. This senior role is responsible for providing expert technical assistance, troubleshooting, and maintenance for complex industrial automation systems. You will lead remote diagnostic efforts, guide field technicians, and contribute to the development of preventative maintenance strategies. Key responsibilities include analyzing system performance data, identifying root causes of failures, and implementing effective solutions. The ideal candidate possesses a deep understanding of Programmable Logic Controllers (PLCs), Human-Machine Interfaces (HMIs), robotics, and SCADA systems. You should have a proven track record of diagnosing and resolving intricate technical issues in industrial settings. Proficiency in troubleshooting hardware and software problems, along with strong knowledge of various communication protocols, is essential. Experience with network diagnostics and cybersecurity principles within industrial environments is highly valued. This role requires exceptional analytical, problem-solving, and communication skills, with the ability to clearly articulate technical information to both technical and non-technical personnel. You will be expected to mentor and train junior engineers, develop technical documentation, and contribute to continuous improvement of service processes. A proactive approach to identifying potential issues and implementing preventative measures is crucial. This is an excellent opportunity for a seasoned automation engineer to contribute significantly to client satisfaction and operational efficiency through remote support. The geographical focus for client sites is in the vicinity of Naivasha, Nakuru, KE , however, the position operates entirely remotely.
Key Responsibilities:
Key Responsibilities:
- Provide expert remote technical support for industrial automation systems.
- Lead diagnostic efforts and troubleshoot complex hardware and software issues.
- Guide and mentor field service technicians during on-site interventions.
- Develop and implement preventative maintenance strategies to minimize downtime.
- Analyze system performance data to identify trends and potential failure points.
- Ensure the highest standards of safety and operational integrity are maintained.
- Collaborate with engineering and R&D teams to resolve escalated technical issues.
- Develop and maintain comprehensive technical documentation and knowledge base articles.
- Contribute to the continuous improvement of field service processes and methodologies.
- Train clients and internal teams on system operation and maintenance best practices.
- Manage service requests and ensure timely resolution to meet client expectations.
- Stay updated on the latest advancements in industrial automation technologies.
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Automation Engineering, or a related field.
- Minimum of 7 years of progressive experience in industrial automation, field service, or a related engineering role.
- Proven expertise in PLCs (e.g., Siemens, Rockwell), HMIs, SCADA, and robotics.
- Strong troubleshooting skills for complex electro-mechanical and software systems.
- Familiarity with industrial communication protocols (e.g., Profibus, Ethernet/IP, Modbus).
- Excellent analytical, problem-solving, and diagnostic abilities.
- Exceptional written and verbal communication skills.
- Ability to work independently and effectively manage time in a remote setting.
- Experience with network infrastructure and basic cybersecurity principles in industrial environments is a plus.
- Customer-focused mindset with a commitment to service excellence.
This advertiser has chosen not to accept applicants from your region.
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Remote Lead Field Service Engineer - Industrial Automation
Posted today
Job Viewed
Job Description
Our client is seeking a highly motivated and experienced Lead Field Service Engineer specializing in Industrial Automation for a fully remote position. This role is designed for a seasoned professional who can provide expert technical support, troubleshooting, and maintenance for complex automated systems, often requiring remote diagnostics and guidance. While the role is remote, occasional travel to client sites may be required for critical installations or complex issues, but the primary mode of operation will be remote. You will be responsible for leading a team of engineers, developing innovative solutions to technical challenges, and ensuring optimal performance and reliability of our client's automation products. This position requires exceptional problem-solving skills, in-depth knowledge of industrial control systems, robotics, and PLCs, as well as strong leadership and communication abilities. The ideal candidate will thrive in a fast-paced, technologically advanced environment and possess the discipline to excel in a remote work setting.
Key Responsibilities:
Key Responsibilities:
- Provide advanced remote technical support and troubleshooting for industrial automation systems, including PLCs, HMIs, robotics, and SCADA systems.
- Develop and implement remote diagnostic procedures and tools to identify and resolve issues efficiently.
- Lead and mentor a team of field service engineers, providing technical guidance and performance feedback.
- Oversee the installation, commissioning, and maintenance of automation equipment remotely, ensuring successful integration.
- Analyze system performance data to identify potential improvements and preventative maintenance strategies.
- Collaborate with R&D and engineering teams to provide feedback on product design and identify areas for improvement.
- Develop comprehensive technical documentation, including manuals, troubleshooting guides, and best practice documents.
- Manage project timelines and resources for remote service engagements.
- Conduct remote training sessions for clients and internal technical staff.
- Respond to urgent technical escalations and ensure timely resolution.
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related field.
- Minimum of 7 years of experience in industrial automation, with a strong focus on field service and support.
- Proven expertise in PLC programming (e.g., Siemens, Allen-Bradley), HMI development, and SCADA systems.
- Experience with robotic systems integration and troubleshooting (e.g., KUKA, ABB, Fanuc).
- Strong understanding of network protocols used in industrial environments (e.g., EtherNet/IP, Profinet, Modbus).
- Demonstrated ability to diagnose and resolve complex technical issues remotely.
- Excellent leadership, team management, and interpersonal skills.
- Exceptional problem-solving and analytical abilities.
- Strong written and verbal communication skills, with proficiency in technical writing.
- Ability to work independently and manage workload effectively in a remote setting.
- Willingness to travel occasionally for critical on-site support, if required.
This advertiser has chosen not to accept applicants from your region.
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