6 Lead Field Service Technician Industrial Automation jobs in whatjobs
Lead Field Service Technician - Industrial Automation
Posted 20 days ago
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Job Description
Our client is looking for a highly skilled and motivated Lead Field Service Technician to join their remote operations team. This position is 100% remote, focusing on providing expert support for industrial automation systems across various client sites. You will be responsible for diagnosing, troubleshooting, and repairing complex electromechanical and robotic systems. This includes conducting preventative maintenance, performing system upgrades, and ensuring optimal system performance. The ideal candidate will possess deep expertise in PLC programming, HMI configuration, and industrial networking protocols. You will lead by example, guiding junior technicians, mentoring them through complex issues, and ensuring adherence to safety standards and best practices. A significant part of this role involves remote diagnostics and problem-solving using advanced monitoring tools and secure remote access solutions. You will maintain detailed service reports, manage spare parts inventory, and liaise effectively with engineering and client support teams to resolve issues efficiently. Excellent communication skills are crucial, as you will be interacting with clients to understand their needs and provide clear explanations of technical issues and solutions. This role demands a proactive problem-solver with a proven track record in industrial maintenance and a strong commitment to customer satisfaction. The opportunity is to contribute to critical infrastructure support, ensuring minimal downtime for our clients' operations. This role is primarily focused on remote technical support, but may occasionally require on-site visits, although the core function is remote. The position is nominally for **Meru, Meru, KE**, but operates on a fully remote basis.
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Lead Field Service Technician - Industrial Automation
Posted 20 days ago
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Job Description
Join a pioneering team as a Lead Field Service Technician specializing in Industrial Automation. This is a fully remote role demanding extensive technical expertise and the ability to manage complex on-site service operations from a distance. You will be instrumental in ensuring the optimal performance and reliability of sophisticated automation systems for our clients. Your responsibilities will include remote diagnostics, guiding on-site junior technicians, developing innovative maintenance strategies, and ensuring client satisfaction through timely and effective issue resolution. This role requires a proactive approach to problem-solving and a deep understanding of electromechanical systems, PLCs, robotics, and industrial networking.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Provide remote technical support and troubleshooting for a wide range of industrial automation systems, including PLCs, HMIs, robotics, and VFDs.
- Diagnose complex technical issues, interpret schematics, and guide on-site personnel through repair and maintenance procedures.
- Develop and implement preventative maintenance schedules and strategies to minimize downtime and optimize equipment performance.
- Oversee the work of junior field technicians, providing training, mentorship, and performance evaluation.
- Conduct root cause analysis for recurring equipment failures and implement corrective actions.
- Manage spare parts inventory and ensure timely ordering and availability of necessary components.
- Collaborate with engineering and sales teams to provide technical feedback and support for new product implementations and customer requests.
- Ensure all service activities comply with safety regulations and company standards.
- Maintain detailed service reports, documenting all interventions, repairs, and recommendations.
- Stay current with advancements in industrial automation technologies and best practices.
- Develop and deliver remote technical training sessions to clients and internal staff.
- Manage client relationships, ensuring a high level of satisfaction with service delivery.
Qualifications:
- Associate's or Bachelor's degree in Electrical Engineering, Mechatronics, Industrial Technology, or a related field.
- A minimum of 8 years of experience in field service, with a strong focus on industrial automation systems.
- Proven expertise in PLC programming (e.g., Siemens, Allen-Bradley), robotics, HMI development, and industrial networks (e.g., Ethernet/IP, Profinet).
- Exceptional diagnostic and troubleshooting skills for complex electromechanical systems.
- Strong leadership and team management capabilities, with experience guiding remote or on-site teams.
- Excellent communication and interpersonal skills, adept at explaining technical concepts to non-technical personnel.
- Proficiency in reading and interpreting technical drawings, schematics, and blueprints.
- Ability to work independently and manage time effectively in a remote setting.
- Experience with remote diagnostic tools and technologies.
- Willingness to travel occasionally for critical on-site support if absolutely necessary (though the role is primarily remote).
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Lead Field Service Technician - Industrial Automation
Posted 20 days ago
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Job Description
We are seeking a highly skilled and experienced Lead Field Service Technician specializing in Industrial Automation to join our fully remote technical team. This role is critical for ensuring the optimal performance and reliability of our clients' automated systems across various industrial sectors. As a Lead Technician, you will be responsible for diagnosing, troubleshooting, and repairing complex electromechanical systems, PLCs, robotics, and HMI interfaces. While this is a remote position, it requires significant on-site travel to client locations to perform hands-on installations, maintenance, and upgrades. You will provide technical leadership and guidance to junior technicians, ensuring work is performed safely, efficiently, and to the highest quality standards. Key responsibilities include performing preventative maintenance, responding to urgent service calls, and implementing system upgrades. You will also be involved in commissioning new equipment and providing technical training to client personnel. The ideal candidate will possess a strong understanding of industrial control systems, electrical schematics, and pneumatic and hydraulic systems. We expect you to maintain detailed service records, order necessary parts, and communicate effectively with both clients and internal engineering teams. This role demands exceptional problem-solving skills, a proactive approach to identifying potential issues, and a commitment to customer satisfaction. You must be able to work independently, manage your time effectively, and handle stressful situations with professionalism. This is an excellent opportunity for a seasoned technician to take on a leadership role within a growing company, supporting clients primarily within the operational vicinity of Ongata Rongai, Kajiado, KE , while enjoying the flexibility of a remote-first structure.
Qualifications:
Qualifications:
- Diploma or Degree in Electrical Engineering, Mechatronics, or a related technical field.
- Minimum of 6 years of experience as a Field Service Technician in industrial automation.
- Proven expertise in troubleshooting and repairing PLCs (Siemens, Allen-Bradley), robotics, and HMI systems.
- Strong understanding of electrical, pneumatic, and hydraulic systems.
- Ability to read and interpret complex electrical schematics and technical manuals.
- Experience with diagnostic tools and test equipment.
- Excellent problem-solving, communication, and customer service skills.
- Willingness to travel extensively to client sites.
- Must be able to work independently and manage service calls remotely.
This advertiser has chosen not to accept applicants from your region.
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Lead Field Service Technician - Industrial Automation
Posted 9 days ago
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Job Description
Our client is seeking a dedicated and experienced Lead Field Service Technician specializing in Industrial Automation to join their global team. This position is fully remote, focusing on providing expert remote support and guidance to on-site teams and clients. You will play a crucial role in diagnosing, troubleshooting, and resolving complex technical issues related to automated manufacturing systems, robotics, and control systems. Your responsibilities will extend to ensuring optimal performance and uptime of critical industrial equipment through remote monitoring and proactive maintenance strategies.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Provide remote technical support for the installation, commissioning, maintenance, and repair of industrial automation systems.
- Diagnose and troubleshoot complex hardware, software, and network issues affecting automated machinery and control systems.
- Develop and implement remote diagnostic procedures and tools.
- Guide on-site technicians and engineers through complex repair and maintenance tasks via remote communication channels.
- Perform remote system health checks and preventative maintenance tasks.
- Analyze system performance data to identify potential issues and recommend improvements.
- Create and update technical documentation, including troubleshooting guides, service manuals, and knowledge base articles.
- Train clients and internal staff on the operation and maintenance of automation systems remotely.
- Escalate unresolved issues to engineering teams, providing detailed technical information.
- Maintain accurate service records and reports using company CRM and ticketing systems.
- Collaborate with product development teams to provide feedback on product performance and reliability.
- Ensure compliance with all safety protocols and company policies, even in a remote capacity.
- Monitor and manage remote access and security for client systems.
- Assist in the continuous improvement of remote support processes and tools.
Qualifications:
- Associate's or Bachelor's degree in Electrical Engineering Technology, Mechatronics, Industrial Automation, or a related field.
- Minimum of 5 years of hands-on experience in industrial automation, robotics, and control systems.
- Strong understanding of PLC programming (e.g., Siemens, Allen-Bradley), HMI development, and SCADA systems.
- Proficiency in diagnosing and troubleshooting issues with robotic systems (e.g., Fanuc, KUKA).
- Excellent knowledge of industrial networking protocols (e.g., Ethernet/IP, Profinet, Modbus).
- Experience with virtual machine environments and remote diagnostic software.
- Exceptional problem-solving skills and the ability to think critically under pressure.
- Superior communication and interpersonal skills, with the ability to convey technical information clearly to diverse audiences.
- Proven ability to work independently and manage time effectively in a remote setting.
- Familiarity with various manufacturing processes is a plus.
- Relevant certifications in automation or control systems are advantageous.
This advertiser has chosen not to accept applicants from your region.
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Lead Field Service Technician - Industrial Automation
Posted 9 days ago
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Job Description
Our client is seeking a highly experienced and motivated Lead Field Service Technician specializing in Industrial Automation. This role is designed to be fully remote, allowing you to manage your operations and provide expert support from a distance, coordinating efforts for clients within the **Embu, Embu, KE** region and surrounding areas. You will be responsible for diagnosing, troubleshooting, repairing, and maintaining complex automated systems and machinery at client sites. This leadership position requires not only strong technical acumen but also the ability to guide and mentor junior technicians, ensuring high standards of service delivery. Your expertise will be critical in identifying root causes of failures, implementing preventative maintenance strategies, and optimizing system performance. The ideal candidate will possess extensive hands-on experience with various industrial automation technologies, including PLCs, HMIs, robotics, and SCADA systems. You must be adept at interpreting technical manuals, schematics, and diagnostic software. Excellent problem-solving skills, a proactive approach to identifying potential issues, and superior customer service skills are paramount. This role requires the ability to work independently, manage your schedule effectively, and communicate clearly with both technical teams and client representatives. You will play a key role in ensuring operational uptime and efficiency for our clients' critical infrastructure. Responsibilities include:
- Lead and perform diagnostic, troubleshooting, and repair of industrial automation systems.
- Provide expert technical support and guidance to clients and junior technicians.
- Develop and implement preventative maintenance plans to minimize downtime.
- Install, calibrate, and commission new equipment and system upgrades.
- Interpret electrical schematics, mechanical drawings, and P&ID diagrams.
- Manage spare parts inventory and ensure timely availability of necessary components.
- Document all service activities, findings, and recommendations accurately.
- Train client personnel on the operation and maintenance of automated systems.
- Stay up-to-date with the latest advancements in industrial automation technology.
- Foster strong relationships with clients through exceptional service and communication.
- Diploma or Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical field.
- Minimum of 7-10 years of experience in field service, maintenance, and repair of industrial automation systems.
- Proven expertise with PLCs (e.g., Siemens, Allen-Bradley), HMIs, VFDs, and robotics.
- Strong understanding of electrical, mechanical, and control systems.
- Proficiency in reading and interpreting technical documentation.
- Excellent diagnostic, troubleshooting, and problem-solving skills.
- Ability to work independently and manage time effectively in a remote capacity.
- Strong communication, interpersonal, and customer service skills.
- Willingness to travel occasionally if required for complex on-site coordination.
- Experience with SCADA systems and industrial networking protocols is a plus.
This advertiser has chosen not to accept applicants from your region.
4
Lead Field Service Technician - Industrial Automation
Posted 16 days ago
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Job Description
Our client is a leading provider of industrial automation solutions and is looking for a Lead Field Service Technician to join our remote technical support team. This role is entirely remote, focusing on providing high-level technical assistance and guidance to clients experiencing issues with complex automated systems. You will be the primary point of contact for advanced troubleshooting, remote diagnostics, and support coordination, ensuring minimal downtime for our customers.
In this capacity, you will leverage your deep technical expertise to diagnose and resolve intricate problems across a variety of industrial control systems, robotics, and automation hardware. Utilizing remote access tools, video conferencing, and detailed schematics, you will guide on-site personnel through repair and maintenance procedures. Your responsibilities will include creating and maintaining comprehensive technical documentation, troubleshooting guides, and knowledge base articles to empower both our clients and internal support teams. You will also play a key role in training junior technicians and providing mentorship to enhance the overall capabilities of the remote support function.
Furthermore, you will analyze field service data to identify recurring issues and contribute to product improvement initiatives by providing valuable feedback to our engineering and product development departments. Effective communication is critical as you will be interfacing with clients from diverse industries, ensuring a high level of customer satisfaction through timely and effective problem resolution. A proactive approach to identifying potential issues before they impact operations is highly valued.
The ideal candidate will possess a strong technical aptitude, with a proven background in industrial automation, mechatronics, or electrical engineering. A minimum of 5 years of hands-on experience in field service, installation, or maintenance of automated systems is required. Proficiency with PLC programming, HMI software, industrial networking protocols, and various diagnostic tools is essential. Excellent problem-solving skills, strong communication abilities, and the capacity to work autonomously and manage multiple technical support cases simultaneously are crucial for this demanding remote role, servicing clients nationwide with a virtual presence from Nairobi, Nairobi, KE .
In this capacity, you will leverage your deep technical expertise to diagnose and resolve intricate problems across a variety of industrial control systems, robotics, and automation hardware. Utilizing remote access tools, video conferencing, and detailed schematics, you will guide on-site personnel through repair and maintenance procedures. Your responsibilities will include creating and maintaining comprehensive technical documentation, troubleshooting guides, and knowledge base articles to empower both our clients and internal support teams. You will also play a key role in training junior technicians and providing mentorship to enhance the overall capabilities of the remote support function.
Furthermore, you will analyze field service data to identify recurring issues and contribute to product improvement initiatives by providing valuable feedback to our engineering and product development departments. Effective communication is critical as you will be interfacing with clients from diverse industries, ensuring a high level of customer satisfaction through timely and effective problem resolution. A proactive approach to identifying potential issues before they impact operations is highly valued.
The ideal candidate will possess a strong technical aptitude, with a proven background in industrial automation, mechatronics, or electrical engineering. A minimum of 5 years of hands-on experience in field service, installation, or maintenance of automated systems is required. Proficiency with PLC programming, HMI software, industrial networking protocols, and various diagnostic tools is essential. Excellent problem-solving skills, strong communication abilities, and the capacity to work autonomously and manage multiple technical support cases simultaneously are crucial for this demanding remote role, servicing clients nationwide with a virtual presence from Nairobi, Nairobi, KE .
This advertiser has chosen not to accept applicants from your region.
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