8 Lead Field Service Engineer Industrial Automation jobs in whatjobs
Lead Field Service Engineer - Industrial Automation
Posted 20 days ago
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Job Description
Our client is seeking a highly experienced and technically proficient Lead Field Service Engineer to join their dynamic, fully remote team. This role is centered around providing expert installation, commissioning, troubleshooting, and maintenance support for sophisticated industrial automation systems and equipment across various client sites, all managed remotely. You will be the primary technical point of contact for clients, diagnosing complex mechanical, electrical, and software issues, and implementing effective solutions to minimize downtime. The ideal candidate will possess a deep understanding of PLC systems, SCADA, robotics, and various industrial control technologies. Responsibilities include conducting preventative maintenance, performing upgrades and modifications to existing systems, and ensuring optimal performance and reliability. You will also be responsible for documenting service activities, training client personnel on system operation and maintenance, and contributing to the continuous improvement of service processes. As a remote-first position, you must possess excellent remote diagnostic capabilities, strong problem-solving skills, and the ability to communicate technical information clearly and concisely to both technical and non-technical audiences via virtual channels. Travel to client sites may be required occasionally for critical installations or complex repairs, but the primary mode of operation and support coordination will be remote. A Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related technical field is required. A minimum of 7 years of experience in field service engineering, with a strong focus on industrial automation, robotics, and control systems, is essential. Proficiency with major PLC brands (e.g., Siemens, Allen-Bradley) and robotic systems is highly desirable. Experience with troubleshooting complex networked industrial systems is critical. Strong understanding of safety protocols and best practices in industrial environments is mandatory. You must be adept at using remote access tools, diagnostic software, and documentation platforms. Excellent customer service skills and a proactive approach to problem resolution are vital. Join a forward-thinking company that values innovation and technical excellence. You will have the opportunity to work with cutting-edge technology and make a tangible impact on our clients' operational efficiency. The ability to manage your workload effectively, prioritize tasks, and meet service level agreements in a remote setting is paramount. We are looking for a dedicated professional committed to providing exceptional technical support and maintaining high standards of client satisfaction. Your expertise will ensure the seamless operation of critical industrial processes.
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Lead Field Service Engineer, Industrial Automation
Posted 20 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and experienced Lead Field Service Engineer specializing in Industrial Automation for a fully remote position. While the role is remote, it requires extensive travel to client sites across various regions for installation, commissioning, troubleshooting, and maintenance of automated systems. You will be the primary technical point of contact for clients, providing expert support and ensuring the optimal performance of their industrial automation solutions. The ideal candidate has a strong background in PLCs, robotics, HMI, and SCADA systems, coupled with excellent problem-solving abilities and client-facing skills.
Key Responsibilities:
Qualifications:
This role is perfect for an experienced engineer who enjoys hands-on problem-solving and client interaction, with the flexibility of a remote base. If you are a proactive and technically adept individual, we encourage you to apply.
Key Responsibilities:
- Install, commission, and service industrial automation equipment and systems at client locations.
- Perform diagnostic tests and troubleshoot complex technical issues on PLCs, robots, HMI panels, and SCADA systems.
- Provide technical support and guidance to clients to ensure smooth operation of their automated processes.
- Develop and execute preventive maintenance plans to minimize downtime and maximize equipment lifespan.
- Conduct on-site training for client personnel on the operation and maintenance of automation systems.
- Identify opportunities for system upgrades and enhancements, and provide recommendations to clients.
- Document all service activities, including reports on issues encountered, resolutions, and recommendations.
- Collaborate with the engineering and sales teams to provide technical expertise and support project execution.
- Manage spare parts inventory and ensure timely availability for service calls.
- Adhere to all safety protocols and procedures during site visits.
- Lead and mentor junior field service engineers, providing technical guidance and support.
- Be available for on-call support as required.
Qualifications:
- Diploma or Bachelor's degree in Electrical Engineering, Mechatronics, Industrial Automation, or a related technical field.
- Minimum of 6 years of experience as a Field Service Engineer or in a similar technical support role, with a strong focus on industrial automation.
- Proficiency in programming and troubleshooting various PLC platforms (e.g., Siemens, Allen-Bradley), HMI software, and SCADA systems.
- Experience with industrial robotics (e.g., Fanuc, KUKA, ABB) is highly desirable.
- Strong understanding of industrial networks (e.g., Ethernet/IP, Profinet) and electrical schematics.
- Excellent diagnostic, problem-solving, and analytical skills.
- Outstanding customer service and communication skills, with the ability to build rapport with clients.
- Willingness and ability to travel extensively (up to 70% of the time) to client sites.
- Ability to work independently and manage time effectively in a dynamic, field-based environment.
- Valid driver's license and a clean driving record.
- Proficiency in technical documentation and reporting.
This role is perfect for an experienced engineer who enjoys hands-on problem-solving and client interaction, with the flexibility of a remote base. If you are a proactive and technically adept individual, we encourage you to apply.
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Lead Field Service Engineer - Industrial Automation
Posted 18 days ago
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Job Description
Our client is seeking a highly experienced Lead Field Service Engineer to provide remote technical support and troubleshooting for industrial automation systems. This is a fully remote, critical role focused on ensuring the optimal performance and uptime of complex machinery and control systems for manufacturing clients. You will be responsible for diagnosing and resolving technical issues, providing expert guidance to on-site technicians, and developing preventative maintenance strategies. The ideal candidate will possess a deep understanding of Programmable Logic Controllers (PLCs), Human-Machine Interfaces (HMIs), robotics, industrial networks, and various automation hardware and software. Your expertise will be crucial in analyzing system logs, interpreting technical schematics, and guiding remote diagnostics to minimize downtime. This position requires exceptional problem-solving skills, strong analytical capabilities, and the ability to communicate technical information clearly and concisely to a diverse audience. You will collaborate closely with customer support, engineering, and sales teams to deliver unparalleled service. This fully remote role demands excellent communication and interpersonal skills, as well as the ability to manage multiple support requests efficiently. You will be expected to contribute to the knowledge base by documenting solutions and best practices. This is a challenging and rewarding opportunity for a seasoned engineer to leverage their technical acumen and problem-solving skills to support critical industrial operations from anywhere. The ability to provide clear, step-by-step guidance for on-site personnel through remote tools will be paramount. Your role in identifying potential system improvements and feeding this information back to the product development teams will be highly valued. Ensuring rapid response times and effective resolution of critical issues is the primary objective.
Key Responsibilities:
Key Responsibilities:
- Provide remote technical support and troubleshooting for industrial automation systems.
- Diagnose and resolve hardware, software, and network issues in automation environments.
- Guide on-site personnel through complex repair and maintenance procedures.
- Analyze system performance data and identify areas for improvement.
- Develop and document preventative maintenance plans and procedures.
- Collaborate with internal engineering and customer support teams.
- Contribute to the creation of technical documentation and knowledge base articles.
- Manage multiple remote support requests and prioritize effectively.
- Ensure timely and effective resolution of critical customer issues.
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field.
- Minimum of 7 years of experience in field service engineering or technical support for industrial automation systems.
- In-depth knowledge of PLCs, HMIs, robotics, and industrial control systems.
- Proficiency in diagnosing issues with various automation hardware and software platforms.
- Strong analytical, problem-solving, and diagnostic skills.
- Excellent communication and interpersonal skills, with the ability to guide others remotely.
- Demonstrated ability to work effectively in a fully remote environment.
- Experience with remote diagnostic tools and technologies is a plus.
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Lead Field Service Engineer, Industrial Automation
Posted 20 days ago
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Job Description
Our client is seeking a highly skilled and motivated Lead Field Service Engineer with expertise in industrial automation systems. This is a fully remote position, allowing you to manage your service operations from your home base while traveling to client sites as needed. You will be responsible for the installation, commissioning, troubleshooting, and maintenance of complex automated systems, ensuring optimal performance and client satisfaction. Your role will involve direct interaction with clients, providing technical support, and driving service excellence.
Key Responsibilities:
This role requires extensive knowledge of industrial control systems, electrical schematics, and mechanical principles. You should possess strong diagnostic and problem-solving abilities, excellent customer service skills, and the capacity to work independently. As a remote field service engineer, you must be willing to travel extensively to client locations within the region and manage your schedule effectively. Our client values technical expertise and a commitment to customer satisfaction, offering a competitive salary, travel expenses, and opportunities for professional development within a supportive remote framework. This role is critical to ensuring our client's automated systems operate at peak efficiency.
Key Responsibilities:
- Install, configure, and commission industrial automation equipment, including PLCs, HMIs, robotics, and SCADA systems.
- Perform routine maintenance and repairs on automated machinery to prevent downtime and ensure operational efficiency.
- Troubleshoot and diagnose hardware and software issues, implementing effective solutions in a timely manner.
- Provide on-site technical support and training to clients, ensuring they can effectively operate and maintain the systems.
- Develop and maintain detailed service reports, documenting all activities, findings, and recommendations.
- Collaborate with the engineering and sales teams to provide technical input and support for new projects and proposals.
- Identify opportunities for system upgrades and enhancements to improve performance and reliability.
- Adhere to all safety regulations and company policies, ensuring a safe working environment for yourself and others.
- Manage service inventory and spare parts to ensure availability for critical repairs.
- Mentor and guide junior field service technicians, sharing expertise and best practices.
This role requires extensive knowledge of industrial control systems, electrical schematics, and mechanical principles. You should possess strong diagnostic and problem-solving abilities, excellent customer service skills, and the capacity to work independently. As a remote field service engineer, you must be willing to travel extensively to client locations within the region and manage your schedule effectively. Our client values technical expertise and a commitment to customer satisfaction, offering a competitive salary, travel expenses, and opportunities for professional development within a supportive remote framework. This role is critical to ensuring our client's automated systems operate at peak efficiency.
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Lead Field Service Engineer - Industrial Automation
Posted 16 days ago
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Job Description
Our client is seeking a highly skilled Lead Field Service Engineer with extensive experience in industrial automation systems and equipment installation, maintenance, and repair. This is a critical, fully remote position that requires a proactive and technically proficient individual to provide expert support to our customer base across various regions. While the role is remote, it necessitates significant travel to client sites for hands-on troubleshooting, preventative maintenance, and installation supervision. The Lead Field Service Engineer will be responsible for diagnosing complex technical issues, developing and implementing effective repair strategies, and ensuring the optimal performance of installed systems. You will also play a key role in training customer personnel on system operation and maintenance best practices. This role demands a deep understanding of mechanical, electrical, and software aspects of industrial automation, including PLCs, robotics, and HMI systems. The successful candidate will possess excellent problem-solving skills, the ability to work independently, and strong communication abilities to effectively liaunt with clients and internal engineering teams. Responsibilities include conducting on-site inspections, performing system upgrades and modifications, and documenting all service activities accurately. You will also contribute to the development of service manuals and technical documentation. A Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical field is required, along with a minimum of 7 years of relevant field service experience in industrial automation. Certifications in specific automation platforms are highly desirable. The ability to travel frequently (up to 75% of the time) is essential. This role offers the flexibility to manage your work from a remote location, but requires you to be available for immediate deployment to customer sites when needed. We are looking for a self-starter who can take ownership of service challenges and ensure customer satisfaction through exceptional technical support and efficient resolution of issues. Your expertise will be vital in maintaining the operational continuity and efficiency of our clients' automated manufacturing processes.
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Lead Field Service Engineer, Industrial Automation
Posted 6 days ago
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Job Description
Our client is seeking a highly skilled and experienced Lead Field Service Engineer to oversee the installation, maintenance, and repair of sophisticated industrial automation systems. This fully remote role demands a candidate with a strong technical background and the ability to provide expert support and guidance to clients and junior engineers. While the role is remote, it requires flexibility for occasional on-site visits as dictated by project needs, though the primary operational framework is remote. Your responsibilities will include troubleshooting complex technical issues, performing preventative maintenance, and ensuring the optimal performance of automation equipment. You will also be tasked with developing and implementing training programs for clients and internal teams, documenting technical procedures, and contributing to the continuous improvement of service delivery processes.
The ideal candidate will have a deep understanding of programmable logic controllers (PLCs), human-machine interfaces (HMIs), robotics, and various industrial communication protocols. You will possess excellent problem-solving skills, a keen eye for detail, and the ability to work independently with minimal supervision. As a lead engineer, you will mentor junior technicians, manage service schedules, and maintain inventory of spare parts. Effective communication skills are essential for liaising with clients, understanding their needs, and explaining technical solutions clearly. A Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field, along with a minimum of 5 years of experience in industrial automation and field service, is required. Certifications in specific automation platforms are a plus. This is an exciting opportunity to leverage your technical expertise in a remote capacity, contributing to critical infrastructure and manufacturing processes across various industries. Join our team and help ensure the seamless operation of vital industrial systems from your remote workspace.
Location: This is a fully remote role, but the original business operations context is within **Mombasa, Mombasa, KE**. Candidates should be prepared for potential travel, though day-to-day operations will be managed remotely.
The ideal candidate will have a deep understanding of programmable logic controllers (PLCs), human-machine interfaces (HMIs), robotics, and various industrial communication protocols. You will possess excellent problem-solving skills, a keen eye for detail, and the ability to work independently with minimal supervision. As a lead engineer, you will mentor junior technicians, manage service schedules, and maintain inventory of spare parts. Effective communication skills are essential for liaising with clients, understanding their needs, and explaining technical solutions clearly. A Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field, along with a minimum of 5 years of experience in industrial automation and field service, is required. Certifications in specific automation platforms are a plus. This is an exciting opportunity to leverage your technical expertise in a remote capacity, contributing to critical infrastructure and manufacturing processes across various industries. Join our team and help ensure the seamless operation of vital industrial systems from your remote workspace.
Location: This is a fully remote role, but the original business operations context is within **Mombasa, Mombasa, KE**. Candidates should be prepared for potential travel, though day-to-day operations will be managed remotely.
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Lead Field Service Engineer - Industrial Automation
Posted 5 days ago
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Job Description
Our client, a distinguished provider of industrial automation solutions, is seeking an experienced and highly skilled Lead Field Service Engineer to join their remote team. This critical role involves providing expert technical support, installation, and maintenance services for complex machinery and automated systems, predominantly for clients in the Thika, Kiambu, KE region. While the role is remote, it requires extensive travel to customer sites for on-site diagnostics, repairs, and preventative maintenance. You will be the primary technical point of contact for our customers, ensuring minimal downtime and optimal performance of their automated equipment. Responsibilities include troubleshooting mechanical, electrical, and software issues, performing system upgrades and installations, conducting client training, and documenting service activities. The ideal candidate will possess a strong background in industrial automation, robotics, PLC programming, and electrical/mechanical systems. Excellent problem-solving skills, a customer-centric approach, and the ability to work independently and manage service schedules effectively are essential. You must be adept at interpreting technical documentation, schematics, and diagnostic reports. This is a remote position where you will manage your own schedule, coordinate with the dispatch team, and utilize remote diagnostic tools where possible. Proficiency in (mention specific technologies/brands, e.g., Siemens, Rockwell, FANUC) is highly desirable. We are looking for a dedicated professional who can ensure customer satisfaction through timely and effective service delivery. The role involves proactive engagement with clients to anticipate maintenance needs and provide solutions that enhance operational efficiency. You will be a crucial link between our technical expertise and our clients' operational success, operating primarily within the Thika, Kiambu, KE area but with the ability to support clients remotely as needed. The compensation package is competitive, reflecting the expertise and dedication required for this demanding role.
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Lead Field Service Engineer - Industrial Automation
Posted 3 days ago
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Job Description
Our client is seeking a highly skilled and experienced Lead Field Service Engineer to provide remote support and technical guidance for complex industrial automation systems. This critical, fully remote role involves diagnosing and troubleshooting equipment issues, developing preventative maintenance strategies, and offering expert consultation to clients across various industries. You will leverage advanced diagnostic tools and remote access technologies to ensure maximum uptime and operational efficiency for our client's customers. The Lead Field Service Engineer will also be instrumental in training client personnel on system operation and maintenance, creating detailed technical documentation, and contributing to product improvement by relaying field feedback to engineering teams. This position demands a deep understanding of electromechanical systems, PLCs, HMI, and SCADA systems, with a strong emphasis on problem-solving and customer service. You will be expected to manage your schedule effectively, coordinate with on-site technicians when necessary, and provide timely and accurate reports.
Responsibilities include:
Responsibilities include:
- Providing remote technical support for installation, troubleshooting, and maintenance of industrial automation equipment.
- Diagnosing complex hardware and software issues using remote diagnostic tools and remote access protocols.
- Developing and implementing effective preventative maintenance plans to minimize downtime.
- Guiding and supporting on-site technicians and client personnel through complex repair and calibration procedures.
- Creating and maintaining comprehensive technical documentation, including service manuals, troubleshooting guides, and best practice advisories.
- Analyzing performance data to identify trends and recommend system improvements.
- Collaborating with engineering and product development teams to provide valuable field insights.
- Training customer staff on the operation, maintenance, and safe handling of equipment.
- Managing service tickets and ensuring timely resolution of customer issues.
- Staying abreast of the latest advancements in industrial automation technology and best practices.
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