9,700 Executive Management Consultant Remote jobs in Kenya

Executive Guest Experience Manager (Remote)

80100 Nairobi, Nairobi KES160000 Annually WhatJobs

Posted 9 days ago

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full-time
Our client, a leader in the luxury hospitality sector, is seeking an exceptional Executive Guest Experience Manager to elevate the standards of guest satisfaction. This is a fully remote role, offering a unique opportunity to shape unparalleled guest journeys from anywhere in Kenya. You will be responsible for conceptualizing, developing, and implementing innovative strategies to ensure every guest has a memorable and exceptional experience. This includes overseeing all guest touchpoints, from pre-arrival communication to post-stay engagement. You will analyze guest feedback data to identify areas for improvement and implement service enhancements that exceed expectations. The ideal candidate possesses a profound passion for service excellence, a keen eye for detail, and a proven ability to inspire and lead teams to deliver consistently outstanding service. You will collaborate closely with various departments, including operations, marketing, and sales, to ensure a seamless and cohesive guest experience. Responsibilities include developing and maintaining service standards, training staff on service protocols, and managing guest relations to resolve any issues promptly and effectively. You will also be responsible for staying abreast of industry trends and best practices in guest experience management. This role requires strong leadership, communication, and problem-solving skills, with a strategic mindset focused on continuous improvement. This is a remarkable chance to influence guest loyalty and brand reputation within the vibrant hospitality industry. While this role is fully remote, the company maintains a strong connection to the beautiful coastal city of Mombasa, Mombasa, KE , and encourages remote professionals to contribute to its legacy of world-class hospitality.
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Executive Catering Manager (Remote)

50100 Kakamega, Western KES90000 Annually WhatJobs remove_red_eye View All

Posted 20 days ago

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full-time
Our client is looking for a highly organized and creative Executive Catering Manager to lead their remote catering operations. This is a unique opportunity to manage all facets of our client's catering services from a distance, focusing on strategic planning, menu development, client relations, and operational excellence. You will be instrumental in developing innovative catering concepts, ensuring impeccable service standards, and managing budgets efficiently. This role requires a deep understanding of food safety regulations, event planning, and client negotiation. You will work closely with a network of external caterers, suppliers, and event planners, coordinating logistics and ensuring seamless execution of events. The ideal candidate will have a proven track record in high-end catering management, exceptional leadership skills, and the ability to inspire and motivate remote teams. Strong financial acumen and experience in cost control are essential. You will be responsible for setting performance metrics, analyzing sales data, and identifying opportunities for growth and improvement. Client satisfaction will be a key performance indicator, so exceptional customer service and relationship-building skills are a must. This role demands proactive communication and a meticulous attention to detail to ensure every catered event is a resounding success. Join a team that values innovation, quality, and client satisfaction, all while working remotely.

Responsibilities:
  • Oversee all aspects of the catering division, ensuring high standards of quality and service.
  • Develop and implement strategic plans for catering growth and profitability.
  • Create innovative and appealing menus, considering dietary restrictions and client preferences.
  • Manage budgets, control costs, and ensure financial targets are met.
  • Negotiate contracts with clients, vendors, and suppliers.
  • Coordinate logistics for all catering events, ensuring timely and efficient delivery.
  • Maintain strong relationships with clients, providing exceptional customer service.
  • Ensure compliance with all health, safety, and food hygiene regulations.
  • Manage and train remote catering staff and external partners.
  • Analyze market trends and competitor activities to identify new opportunities.
  • Develop and implement marketing strategies for catering services.
  • Troubleshoot and resolve any issues that arise during events.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 5 years of experience in catering management, preferably in a senior or executive role.
  • Demonstrated success in menu planning, event execution, and client management.
  • Excellent understanding of food and beverage operations, costing, and inventory management.
  • Strong leadership, communication, and interpersonal skills.
  • Proficiency in relevant software, including MS Office Suite and catering management systems.
  • Ability to work independently and manage multiple priorities in a remote setting.
  • Knowledge of current food trends and dietary requirements.
  • Experience in negotiating contracts and managing vendor relationships.
  • Passion for culinary excellence and exceptional customer service.
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Executive Administrative Manager - Remote

40100 Kisumu KES3500000 Annually WhatJobs remove_red_eye View All

Posted 1 day ago

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full-time
Our client is seeking an exceptional Executive Administrative Manager to provide comprehensive, remote-based support to senior leadership. This role is fundamental to the smooth operation of executive functions, ensuring efficiency and effectiveness across various departments. You will manage a wide range of administrative tasks, including complex calendar management, travel arrangements, meeting coordination, and preparation of reports and presentations. The ideal candidate is a highly organized, proactive, and discreet professional with a proven ability to anticipate needs and manage multiple priorities seamlessly. This position operates entirely remotely, allowing you to contribute your expertise from your home office, supporting executives who may be based in or overseeing operations related to Kisumu, Kisumu, KE . Key responsibilities include acting as a primary point of contact for internal and external stakeholders, drafting correspondence, managing confidential information with the utmost discretion, and assisting with special projects as assigned. You will also be responsible for streamlining administrative processes and implementing best practices to enhance productivity. A Bachelor's degree in Business Administration or a related field, or equivalent professional experience, is required. A minimum of 8 years of experience providing high-level administrative support to executives, preferably in a remote or hybrid environment, is essential. Proficiency in all Microsoft Office Suite applications (Word, Excel, PowerPoint, Outlook), G Suite, and various project management and communication tools is mandatory. Exceptional interpersonal skills, a keen eye for detail, and the ability to work autonomously with minimal supervision are crucial for success in this role.
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Executive Hotel Manager - Remote Oversight

50100 Kakamega, Western KES150000 Annually WhatJobs remove_red_eye View All

Posted 20 days ago

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full-time
Our client is seeking a seasoned and visionary Executive Hotel Manager to lead and elevate the guest experience across their portfolio. This is a fully remote leadership role, requiring strategic oversight and management of hotel operations, focusing on enhancing service delivery, operational efficiency, and profitability. The ideal candidate will possess extensive experience in hospitality management, a deep understanding of hotel operations, and a proven ability to drive guest satisfaction and financial performance. You will be responsible for developing and implementing operational strategies, setting service standards, managing budgets, and fostering a culture of excellence among hotel staff. This role demands exceptional leadership, strategic planning skills, and the ability to manage diverse teams from a distance.

Key Responsibilities:
  • Oversee all aspects of hotel operations, including front office, housekeeping, food and beverage, and maintenance, ensuring adherence to quality standards.
  • Develop and implement strategic plans to achieve operational goals and enhance profitability.
  • Manage hotel budgets, control expenses, and optimize revenue streams.
  • Set and maintain high standards for guest service, ensuring exceptional guest satisfaction and loyalty.
  • Lead, motivate, and develop hotel management teams to foster a positive and high-performing work environment.
  • Monitor industry trends and competitor activities to identify opportunities for growth and improvement.
  • Ensure compliance with all health, safety, and legal regulations.
  • Oversee the implementation of technology solutions to improve operational efficiency and guest experience.
  • Develop and manage relationships with key stakeholders, including owners, suppliers, and local community partners.
  • Conduct regular performance reviews and provide constructive feedback to direct reports.

A Bachelor's degree in Hospitality Management, Business Administration, or a related field is required. A minimum of 8 years of progressive experience in hotel management, with at least 3 years in an executive leadership role, is essential. Proven experience in managing budgets, P&L responsibility, and driving revenue growth is a must. Strong leadership, communication, and interpersonal skills are paramount. The ability to think strategically, make sound decisions, and effectively manage remote teams is crucial. Experience with various hotel property management systems (PMS) is highly desirable. This is an exceptional opportunity for an experienced hospitality leader to make a significant impact. Our client offers a comprehensive executive compensation package, including performance bonuses and benefits. The position requires strategic oversight of properties located in Kakamega, Kakamega, KE and surrounding regions, but the role itself is fully remote.
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Senior Executive Administrative Manager (Remote)

20100 Mwembe KES95000 Annually WhatJobs

Posted 4 days ago

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full-time
Our client is seeking a highly experienced and exceptionally organized Senior Executive Administrative Manager to provide comprehensive support to senior leadership within a fully remote operational framework. This role is critical for ensuring the seamless execution of administrative tasks, managing executive schedules, and facilitating efficient communication across the organization. You will be responsible for managing complex calendars, coordinating executive travel arrangements, preparing reports and presentations, and handling confidential information with the utmost discretion. The ideal candidate possesses outstanding organizational and time management skills, a meticulous attention to detail, and a proactive approach to anticipating and resolving administrative challenges. Proficiency in a wide range of office productivity software, including advanced calendar management, document creation, and presentation tools, is essential. Excellent interpersonal and communication skills are paramount, as you will serve as a key liaison between executives, employees, and external partners. This demanding remote position requires a high degree of autonomy, judgment, and the ability to manage multiple priorities effectively while maintaining a high level of professionalism. You will be instrumental in supporting the executive team's productivity and contributing to the overall operational efficiency of the company. This role supports operations connected to **Nakuru, Nakuru, KE**, while operating entirely remotely.

Key Responsibilities:
  • Manage and organize complex executive calendars and meeting schedules.
  • Coordinate domestic and international travel arrangements, including logistics and itineraries.
  • Prepare, edit, and proofread documents, reports, and presentations.
  • Handle confidential and sensitive information with discretion and integrity.
  • Serve as a primary point of contact for internal and external stakeholders.
  • Manage expense reporting and reconciliation for executives.
  • Conduct research and gather information for executive projects.
  • Assist with event planning and coordination as needed.
  • Streamline administrative processes and implement efficiency improvements.
  • Provide general administrative support to the executive team.
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Executive Catering Manager (Remote Operations)

00200 Ongata Rongai, Rift Valley KES85000 Annually WhatJobs remove_red_eye View All

Posted 20 days ago

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full-time
Our client is seeking a highly organized and experienced Executive Catering Manager to oversee their remote catering operations. This is a unique opportunity to manage culinary services and event execution from a remote-first perspective. You will be responsible for the strategic planning, coordination, and execution of catering services for a variety of events and client needs. Your role will involve developing menus, managing vendor relationships, ensuring quality control, and overseeing operational logistics. You will work closely with on-site catering teams, providing clear direction, training, and support to ensure seamless service delivery. The ideal candidate will have a strong background in hospitality management, culinary arts, and event planning. Excellent communication, leadership, and problem-solving skills are essential, especially in coordinating with teams in different locations. You will be adept at utilizing technology for remote management, including project management software and communication platforms. Financial acumen, including budgeting and cost control, will also be a critical part of your responsibilities. This role requires an individual who can anticipate needs, proactively address challenges, and maintain the highest standards of service excellence without being physically present at every event. You will be the driving force behind delivering exceptional culinary experiences, ensuring client satisfaction through meticulous planning and effective remote oversight. Our client values creativity, efficiency, and a commitment to delivering outstanding results in the hospitality industry. This position is perfect for a seasoned catering professional looking to leverage their skills in a flexible, remote operational capacity.

Responsibilities:
  • Develop and implement strategic catering plans and operational procedures.
  • Create diverse and appealing menus tailored to client needs and dietary requirements.
  • Manage and maintain relationships with food suppliers and vendors.
  • Oversee quality control for food preparation, presentation, and service.
  • Provide remote leadership, guidance, and training to on-site catering staff.
  • Coordinate event logistics, ensuring timely and efficient service delivery.
  • Develop and manage catering budgets, controlling costs and maximizing profitability.
  • Ensure compliance with health, safety, and sanitation regulations.
  • Handle client inquiries and feedback, resolving issues promptly and professionally.
  • Analyze service performance and implement improvements.
Qualifications:
  • Bachelor's degree in Hospitality Management, Culinary Arts, Business Administration, or a related field.
  • Minimum of 6 years of progressive experience in catering management or a related role within the hospitality industry.
  • Proven experience in menu planning, food costing, and event coordination.
  • Strong understanding of food safety and sanitation standards.
  • Exceptional leadership, team management, and communication skills.
  • Proficiency in using remote collaboration tools and software.
  • Excellent organizational, time management, and problem-solving abilities.
  • Experience in financial management, budgeting, and cost control.
  • Ability to adapt to dynamic environments and manage multiple priorities.
This is a key leadership role offering the opportunity to manage and elevate catering services through innovative remote management.
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Executive Administrative Manager, Remote Operations

40100 Abothuguchi West KES3000000 Annually WhatJobs

Posted 17 days ago

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full-time
Our client is looking for a highly organized and proactive Executive Administrative Manager to oversee and streamline administrative functions for their entirely remote workforce. This role is critical in ensuring the smooth and efficient operation of our client's global virtual operations. You will be responsible for managing a wide array of administrative tasks that support executives and remote teams, including calendar management, travel arrangements (virtual and physical where applicable), expense reporting, and coordination of virtual meetings and events. A key aspect of this role involves developing and implementing administrative policies and procedures tailored for a remote-first culture, optimizing workflows, and leveraging technology to enhance productivity. You will act as a central point of contact for internal and external stakeholders, demonstrating exceptional communication and interpersonal skills. The ideal candidate will have a proven track record of at least 5 years in executive-level administrative support or office management, preferably within a remote or distributed team environment. Strong proficiency in a range of office software, project management tools, and virtual collaboration platforms is essential. You should possess outstanding organizational abilities, meticulous attention to detail, and the capacity to anticipate needs and proactively solve problems. This position demands a high degree of discretion, professionalism, and adaptability, as you will be privy to sensitive information and will need to navigate diverse communication styles across different time zones. The ability to manage multiple high-priority tasks simultaneously without compromising quality is a must. This is an exciting opportunity to shape and manage the administrative backbone of a leading organization that embraces remote work as its core operational model.
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Senior Operations Manager - Sanitation Services (Remote)

90100 Mangu KES220000 Annually WhatJobs

Posted 20 days ago

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Job Description

full-time
Our client, a leading provider of professional cleaning and sanitation services, is seeking a highly organized and efficient Senior Operations Manager to lead their remote operations team. This pivotal role will oversee the planning, execution, and optimization of sanitation services across various client sites, ensuring the highest standards of cleanliness, safety, and client satisfaction.

As a Senior Operations Manager, you will be responsible for managing a team of field supervisors and service staff, coordinating schedules, optimizing routes, and ensuring the effective deployment of resources. You will play a key role in developing and implementing operational strategies, managing budgets, and driving continuous improvement in service delivery. The ideal candidate possesses strong leadership skills, a keen understanding of operational efficiency, and a commitment to maintaining impeccable hygiene standards.

Key Responsibilities:
  • Oversee daily operations of cleaning and sanitation services, ensuring efficiency and adherence to quality standards.
  • Manage and mentor a team of field supervisors and service personnel, fostering a productive and motivated workforce.
  • Develop and implement operational plans, including scheduling, resource allocation, and route optimization.
  • Ensure compliance with all health, safety, and environmental regulations.
  • Monitor operational performance, analyze key metrics, and identify areas for improvement.
  • Manage operational budgets, controlling costs while maintaining service quality.
  • Develop and maintain strong relationships with clients, addressing their needs and ensuring satisfaction.
  • Implement and enforce company policies and procedures.
  • Lead initiatives to improve operational efficiency and service delivery.
  • Manage inventory of cleaning supplies and equipment.
Qualifications:
  • Bachelor's degree in Business Administration, Operations Management, or a related field.
  • Minimum of 6 years of experience in operations management, with a significant portion in the cleaning, sanitation, or facilities management industry.
  • Proven experience in managing and leading field-based teams.
  • Strong understanding of operational best practices, logistics, and resource management.
  • Excellent organizational, planning, and problem-solving skills.
  • Proficiency in using operational management software and tools.
  • Strong financial acumen with experience managing budgets.
  • Excellent communication and interpersonal skills, with the ability to effectively manage client relationships.
  • Demonstrated ability to work effectively and autonomously in a fully remote setting.
This role is based inMachakos, Machakos, KE , but is a fully remote position, offering significant flexibility. If you are a results-oriented operations leader passionate about maintaining high standards of cleanliness and efficiency, we encourage you to apply.
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Executive Chef / Catering Manager (Remote)

50100 Kakamega, Western KES110000 Annually WhatJobs remove_red_eye View All

Posted 20 days ago

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full-time
Our client is seeking a highly creative and experienced Executive Chef / Catering Manager to lead their culinary operations in a fully remote capacity. This unique role requires a visionary leader with exceptional culinary expertise, strong management skills, and a passion for delivering outstanding catering experiences. You will be responsible for menu development, food quality control, inventory management, and supplier relations, all managed remotely. The ideal candidate is adept at conceptualizing and executing diverse menus for various events and occasions, ensuring seamless logistical planning and exceptional client satisfaction. This position demands excellent organizational skills, attention to detail, and the ability to thrive in an independent, virtual work environment.

Key Responsibilities:
  • Develop innovative and appealing menus for a wide range of events and dietary requirements.
  • Oversee all aspects of catering operations, ensuring high standards of food quality, presentation, and hygiene.
  • Manage inventory, including sourcing high-quality ingredients and negotiating with suppliers.
  • Control food costs and manage budgets effectively to ensure profitability.
  • Develop and implement operational procedures for efficient catering delivery.
  • Maintain strict adherence to food safety and sanitation regulations.
  • Foster strong relationships with clients, understanding their needs and exceeding expectations.
  • Coordinate with event planners and logistics teams to ensure smooth execution of catering services.
  • Train and manage remote culinary teams or external service providers.
  • Stay updated on culinary trends and industry best practices.
  • Conduct quality control checks and gather client feedback for continuous improvement.

Qualifications:
  • Culinary degree or equivalent professional training.
  • Minimum of 7 years of experience in professional cooking and catering management, with a strong portfolio of menu development.
  • Proven experience in managing food costs and inventory control.
  • In-depth knowledge of various cuisines, cooking techniques, and presentation styles.
  • Excellent understanding of food safety and sanitation standards (e.g., HACCP).
  • Strong organizational and multitasking abilities, with exceptional attention to detail.
  • Excellent communication, interpersonal, and client management skills.
  • Proficiency in using digital tools for communication, planning, and management.
  • Ability to work independently, take initiative, and manage tasks effectively in a remote setting.
  • Experience in menu costing and pricing strategies.
This remote role, servicing the Kakamega, Kakamega, KE region, offers a unique opportunity for a culinary leader to shape exceptional dining experiences.
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Executive Catering Operations Manager - Remote

20200 Mwembe KES5500000 Annually WhatJobs remove_red_eye View All

Posted 20 days ago

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contractor
Our client, a distinguished provider of high-end catering services, is seeking an experienced and visionary Executive Catering Operations Manager to lead their operations remotely. This critical role requires a strategic thinker with a proven track record in managing complex catering logistics, ensuring impeccable service delivery, and driving profitability. You will be responsible for overseeing all aspects of catering operations, from menu conceptualization and procurement to event execution and client relationship management, all from your remote workspace. Your duties will include developing operational strategies, standardizing service protocols, and implementing innovative solutions to enhance client satisfaction and operational efficiency.

The ideal candidate will possess a deep understanding of the fine dining and event catering industry, including food safety standards, labor management, and cost control. You will work closely with a distributed team of chefs, event planners, and service staff, leveraging technology to maintain seamless communication and coordination. A key responsibility will be to develop and manage budgets, optimize resource allocation, and identify opportunities for cost savings without compromising quality. Your ability to anticipate client needs, resolve issues proactively, and maintain strong relationships with vendors and suppliers will be essential. We are looking for a highly organized, results-oriented individual with excellent leadership and interpersonal skills, capable of motivating a remote workforce and upholding the company's reputation for excellence. This is an unparalleled opportunity to shape the direction of a premier catering service while enjoying the advantages of a remote-first work environment, allowing for exceptional work-life integration. Experience in managing large-scale events and a passion for culinary excellence are highly valued.

Responsibilities:
  • Develop and implement strategic plans for catering operations.
  • Oversee all aspects of event execution, ensuring exceptional client experiences.
  • Manage budgets, control costs, and optimize resource allocation for maximum profitability.
  • Establish and maintain high standards for food quality, presentation, and safety.
  • Lead and motivate a remote team of catering professionals, including chefs and event staff.
  • Develop innovative menu concepts and service offerings in collaboration with culinary teams.
  • Manage supplier relationships and negotiate favorable contracts.
  • Implement and monitor operational policies and procedures to ensure efficiency and compliance.
  • Handle client inquiries, feedback, and issue resolution with professionalism and promptness.
  • Drive business development initiatives to expand the client base and service offerings.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 10 years of progressive experience in catering management, with a focus on high-volume and luxury events.
  • Proven expertise in food and beverage operations, event planning, and staff management.
  • Strong financial acumen, including budgeting, cost control, and P&L management.
  • Excellent leadership, communication, and interpersonal skills.
  • Proficiency in catering management software and remote collaboration tools.
  • Demonstrated ability to manage complex logistics and problem-solve effectively under pressure.
  • Experience in developing and executing successful marketing and sales strategies.
  • A passion for exceptional culinary experiences and client service.
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