2 Executive Hotel Manager Remote Oversight jobs in whatjobs

Executive Hotel Manager - Remote Oversight

50100 Kakamega, Western KES150000 Annually WhatJobs

Posted 21 days ago

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Job Description

full-time
Our client is seeking a seasoned and visionary Executive Hotel Manager to lead and elevate the guest experience across their portfolio. This is a fully remote leadership role, requiring strategic oversight and management of hotel operations, focusing on enhancing service delivery, operational efficiency, and profitability. The ideal candidate will possess extensive experience in hospitality management, a deep understanding of hotel operations, and a proven ability to drive guest satisfaction and financial performance. You will be responsible for developing and implementing operational strategies, setting service standards, managing budgets, and fostering a culture of excellence among hotel staff. This role demands exceptional leadership, strategic planning skills, and the ability to manage diverse teams from a distance.

Key Responsibilities:
  • Oversee all aspects of hotel operations, including front office, housekeeping, food and beverage, and maintenance, ensuring adherence to quality standards.
  • Develop and implement strategic plans to achieve operational goals and enhance profitability.
  • Manage hotel budgets, control expenses, and optimize revenue streams.
  • Set and maintain high standards for guest service, ensuring exceptional guest satisfaction and loyalty.
  • Lead, motivate, and develop hotel management teams to foster a positive and high-performing work environment.
  • Monitor industry trends and competitor activities to identify opportunities for growth and improvement.
  • Ensure compliance with all health, safety, and legal regulations.
  • Oversee the implementation of technology solutions to improve operational efficiency and guest experience.
  • Develop and manage relationships with key stakeholders, including owners, suppliers, and local community partners.
  • Conduct regular performance reviews and provide constructive feedback to direct reports.

A Bachelor's degree in Hospitality Management, Business Administration, or a related field is required. A minimum of 8 years of progressive experience in hotel management, with at least 3 years in an executive leadership role, is essential. Proven experience in managing budgets, P&L responsibility, and driving revenue growth is a must. Strong leadership, communication, and interpersonal skills are paramount. The ability to think strategically, make sound decisions, and effectively manage remote teams is crucial. Experience with various hotel property management systems (PMS) is highly desirable. This is an exceptional opportunity for an experienced hospitality leader to make a significant impact. Our client offers a comprehensive executive compensation package, including performance bonuses and benefits. The position requires strategic oversight of properties located in Kakamega, Kakamega, KE and surrounding regions, but the role itself is fully remote.
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Executive Hotel Manager (Remote Oversight)

30200 Tuwan KES150000 Annually WhatJobs

Posted 17 days ago

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Job Description

full-time
Our client, a premier hospitality group, is seeking an experienced and dynamic Executive Hotel Manager to oversee operations remotely for their properties. This role demands a seasoned leader with a comprehensive understanding of all facets of hotel management, from guest services and F&B to finance and human resources. While the role offers remote oversight capabilities, it requires a strong ability to connect with and guide on-site teams, drive exceptional guest experiences, and ensure the financial success of the establishments. The ideal candidate possesses exceptional leadership qualities, strategic thinking, and a passion for delivering unparalleled service.

Key Responsibilities:
  • Provide strategic leadership and remote oversight for hotel operations, ensuring consistency in service standards and brand integrity.
  • Develop and implement operational strategies to maximize revenue, control costs, and enhance profitability.
  • Monitor key performance indicators (KPIs) and financial reports, identifying areas for improvement and implementing corrective actions.
  • Ensure exceptional guest satisfaction by upholding the highest standards of service quality and guest relations.
  • Oversee departmental operations, including Front Office, Housekeeping, Food & Beverage, and Sales & Marketing, through remote management and support.
  • Collaborate with on-site General Managers and department heads to set goals and achieve targets.
  • Implement and enforce operational policies and procedures to ensure efficiency and compliance.
  • Manage budgets, forecasts, and financial planning for assigned properties.
  • Drive marketing and sales initiatives to increase occupancy and revenue.
  • Oversee human resource functions, including recruitment, training, performance management, and staff development for on-site teams.
  • Ensure compliance with all health, safety, and regulatory requirements.
  • Foster a positive and motivating work environment for all hotel staff.
  • Conduct regular virtual meetings with property leadership to review performance and strategic plans.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is a plus.
  • Minimum of 10 years of progressive experience in hotel management, with at least 5 years in a senior leadership role (e.g., General Manager, Director of Operations).
  • Proven track record of successfully managing hotel operations, driving revenue, and controlling costs.
  • In-depth knowledge of hotel operations, including F&B, rooms division, sales, marketing, and revenue management.
  • Strong financial acumen and P&L management experience.
  • Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate teams remotely.
  • Proficiency in hotel management software and systems.
  • Demonstrated ability to think strategically and make data-driven decisions.
  • Adaptability and resilience in a fast-paced and dynamic industry.
  • Experience in managing multiple properties or a portfolio of hotels is advantageous.
This fully remote position offers a unique opportunity to influence and guide multiple hospitality establishments without being tied to a single location. You will play a critical role in shaping the guest experience and operational excellence across our client's portfolio. If you are a results-oriented hospitality leader with a vision for success, we encourage you to apply.
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