8,720 Executive Hotel Manager Remote Oversight jobs in Kenya
Executive Hotel Manager - Remote Oversight
Posted 21 days ago
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Job Description
Our client is seeking a seasoned and visionary Executive Hotel Manager to lead and elevate the guest experience across their portfolio. This is a fully remote leadership role, requiring strategic oversight and management of hotel operations, focusing on enhancing service delivery, operational efficiency, and profitability. The ideal candidate will possess extensive experience in hospitality management, a deep understanding of hotel operations, and a proven ability to drive guest satisfaction and financial performance. You will be responsible for developing and implementing operational strategies, setting service standards, managing budgets, and fostering a culture of excellence among hotel staff. This role demands exceptional leadership, strategic planning skills, and the ability to manage diverse teams from a distance.
Key Responsibilities:
A Bachelor's degree in Hospitality Management, Business Administration, or a related field is required. A minimum of 8 years of progressive experience in hotel management, with at least 3 years in an executive leadership role, is essential. Proven experience in managing budgets, P&L responsibility, and driving revenue growth is a must. Strong leadership, communication, and interpersonal skills are paramount. The ability to think strategically, make sound decisions, and effectively manage remote teams is crucial. Experience with various hotel property management systems (PMS) is highly desirable. This is an exceptional opportunity for an experienced hospitality leader to make a significant impact. Our client offers a comprehensive executive compensation package, including performance bonuses and benefits. The position requires strategic oversight of properties located in Kakamega, Kakamega, KE and surrounding regions, but the role itself is fully remote.
Key Responsibilities:
- Oversee all aspects of hotel operations, including front office, housekeeping, food and beverage, and maintenance, ensuring adherence to quality standards.
- Develop and implement strategic plans to achieve operational goals and enhance profitability.
- Manage hotel budgets, control expenses, and optimize revenue streams.
- Set and maintain high standards for guest service, ensuring exceptional guest satisfaction and loyalty.
- Lead, motivate, and develop hotel management teams to foster a positive and high-performing work environment.
- Monitor industry trends and competitor activities to identify opportunities for growth and improvement.
- Ensure compliance with all health, safety, and legal regulations.
- Oversee the implementation of technology solutions to improve operational efficiency and guest experience.
- Develop and manage relationships with key stakeholders, including owners, suppliers, and local community partners.
- Conduct regular performance reviews and provide constructive feedback to direct reports.
A Bachelor's degree in Hospitality Management, Business Administration, or a related field is required. A minimum of 8 years of progressive experience in hotel management, with at least 3 years in an executive leadership role, is essential. Proven experience in managing budgets, P&L responsibility, and driving revenue growth is a must. Strong leadership, communication, and interpersonal skills are paramount. The ability to think strategically, make sound decisions, and effectively manage remote teams is crucial. Experience with various hotel property management systems (PMS) is highly desirable. This is an exceptional opportunity for an experienced hospitality leader to make a significant impact. Our client offers a comprehensive executive compensation package, including performance bonuses and benefits. The position requires strategic oversight of properties located in Kakamega, Kakamega, KE and surrounding regions, but the role itself is fully remote.
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Hotel General Manager (Remote Oversight)
Posted 4 days ago
Job Viewed
Job Description
Our client is seeking a dynamic and experienced Hotel General Manager to oversee operations from a remote capacity. This role is fully remote, focusing on strategic management, financial oversight, and driving operational excellence across multiple properties or a large establishment. The ideal candidate will have a proven track record in hospitality management, with exceptional leadership, financial acumen, and a strong understanding of hotel operations. You will be responsible for setting strategic goals, developing business plans, managing budgets, and ensuring guest satisfaction and profitability. Key duties include performance monitoring, implementing best practices in service delivery, managing key performance indicators (KPIs), and fostering a positive work environment for on-site teams. This position requires strong analytical skills to interpret financial reports, market trends, and guest feedback to make informed decisions. Excellent communication and interpersonal skills are essential for effectively liaising with on-site management, corporate leadership, and stakeholders. You will be expected to conduct regular virtual meetings with property managers, conduct remote site inspections (when feasible), and ensure adherence to brand standards and operational guidelines. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is required, along with a minimum of 5 years of progressive experience in hotel management, ideally with multi-property oversight or significant operational responsibility. Experience with property management systems (PMS) and revenue management software is crucial. If you are a strategic thinker with a passion for delivering exceptional guest experiences and possess the ability to lead and inspire from a distance, this is a remarkable opportunity to leverage your expertise in a flexible, remote role.
Location: Eldoret, Uasin Gishu, KE (Remote)
Location: Eldoret, Uasin Gishu, KE (Remote)
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Hotel Operations Manager - Remote Oversight
Posted 21 days ago
Job Viewed
Job Description
Our client is seeking a seasoned Hotel Operations Manager to provide remote oversight and strategic guidance for their hospitality establishments. This is a fully remote position, ideal for a leader with a comprehensive understanding of hotel operations and a proven ability to manage teams and drive guest satisfaction from a distance. Your responsibilities will include developing and implementing operational strategies to optimize efficiency, profitability, and service quality across multiple properties. You will oversee key departments such as front office, housekeeping, food and beverage, and maintenance, ensuring adherence to brand standards and operational best practices. This role involves analyzing financial performance, managing budgets, and identifying areas for cost savings and revenue enhancement. You will also be responsible for staff training and development initiatives, fostering a culture of excellence and guest-centric service. The ideal candidate will have a degree in Hospitality Management or a related field, coupled with at least 5 years of experience in progressive hotel management roles. Proven experience in P&L management, operational efficiency improvements, and staff leadership is essential. Strong analytical, problem-solving, and decision-making skills are required. Excellent communication and interpersonal abilities are crucial for effectively liaising with on-site managers and remote teams. This unique remote role offers the flexibility to manage operations effectively while maintaining a strong focus on strategic initiatives and performance improvement. We are looking for a dynamic leader who can inspire teams and ensure exceptional guest experiences across all locations. The ability to adapt to diverse operational challenges and implement innovative solutions is paramount.
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Luxury Hotel Operations Manager (Remote Oversight)
Posted 21 days ago
Job Viewed
Job Description
Our client, a distinguished hospitality group, is looking for a visionary Luxury Hotel Operations Manager to oversee operations remotely. While the physical hotels are in prime locations, this role is entirely remote, focusing on strategic management, quality assurance, and performance optimization across multiple properties. The ideal candidate will bring extensive experience in high-end hotel management, a keen eye for detail, and exceptional leadership skills. You will be responsible for setting operational standards, monitoring guest satisfaction scores, managing budgets, and ensuring seamless service delivery. This position requires a deep understanding of luxury hospitality trends, revenue management, and staff training best practices. You will work closely with on-site general managers and department heads to implement strategic initiatives and drive operational excellence. Key responsibilities include developing and implementing Standard Operating Procedures (SOPs), conducting virtual site inspections and audits, analyzing financial reports, and identifying areas for improvement. You will also play a crucial role in staff development, performance management, and ensuring adherence to brand standards. Exceptional communication and interpersonal skills are paramount for fostering strong relationships with on-site teams and stakeholders across different locations. Proficiency in hotel management software and strong analytical capabilities are essential. This remote role demands a proactive and highly organized individual who can effectively manage complex operations from a distance. You will be instrumental in maintaining and elevating the luxury guest experience that our client is renowned for. The ability to anticipate challenges and implement proactive solutions is crucial. This is an exciting opportunity to shape the operational success of prestigious establishments while enjoying the flexibility of a remote work environment. You will be expected to travel occasionally for key strategic meetings or critical operational reviews.
This advertiser has chosen not to accept applicants from your region.
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Senior Hotel Operations Manager (Remote Oversight)
Posted 21 days ago
Job Viewed
Job Description
Our client, a prestigious hospitality group known for its exceptional guest experiences, is seeking a dynamic and experienced Senior Hotel Operations Manager to oversee hotel operations remotely. This role is perfect for a seasoned leader passionate about elevating service standards and driving operational excellence across multiple properties. You will be responsible for ensuring the highest levels of guest satisfaction, managing operational budgets, implementing service protocols, and leading remote teams to achieve performance targets. The ideal candidate will possess a deep understanding of hotel management, strong leadership capabilities, and exceptional problem-solving skills, all while thriving in a remote work environment. This position requires a strategic thinker with a proven ability to inspire and guide operational teams from a distance.
Responsibilities:
Qualifications:
This is a remarkable opportunity for an accomplished hospitality leader to shape the operational success of a renowned hotel brand, working remotely and influencing guest experiences in and around Eldoret, Uasin Gishu, KE .
Responsibilities:
- Provide strategic leadership and oversight for hotel operations, focusing on service excellence and profitability.
- Develop and implement operational policies and procedures to ensure consistency and quality.
- Monitor key performance indicators (KPIs) for occupancy, revenue, guest satisfaction, and operational efficiency.
- Manage operational budgets, identify cost-saving opportunities, and optimize resource allocation.
- Lead and motivate remote operational teams, fostering a culture of high performance and continuous improvement.
- Ensure compliance with all health, safety, and sanitation regulations.
- Oversee guest relations, addressing and resolving escalated guest concerns promptly.
- Collaborate with marketing and sales teams to drive bookings and enhance brand reputation.
- Implement and monitor training programs to develop staff capabilities.
- Stay abreast of industry trends and best practices in hotel management.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hotel operations management, with a significant portion in leadership roles.
- Demonstrated success in managing hotel P&Ls and driving revenue growth.
- Strong understanding of all hotel operational departments (Front Office, Housekeeping, F&B, Maintenance).
- Exceptional leadership, communication, and interpersonal skills, crucial for managing remote teams.
- Proven ability to analyze data, identify trends, and implement strategic solutions.
- Proficiency in hotel management software (PMS) and related technologies.
- Strong problem-solving and decision-making abilities.
- Ability to work independently and manage multiple priorities effectively in a remote setting.
- Passion for delivering exceptional guest experiences and fostering a positive work environment.
This is a remarkable opportunity for an accomplished hospitality leader to shape the operational success of a renowned hotel brand, working remotely and influencing guest experiences in and around Eldoret, Uasin Gishu, KE .
This advertiser has chosen not to accept applicants from your region.
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Lead Boutique Hotel Operations Manager (Remote Oversight)
Posted 5 days ago
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Job Description
Our client, a prestigious hospitality group, is looking for a talented and experienced Lead Boutique Hotel Operations Manager to oversee operations remotely. This position requires a strategic thinker with a proven track record in managing luxury hotel environments and a strong ability to lead teams from a distance. You will be responsible for ensuring exceptional guest experiences, optimizing operational efficiency, and maintaining brand standards across multiple properties. As a fully remote role, you will utilize advanced communication and management technologies to monitor performance, troubleshoot issues, and guide on-site staff. Key duties include developing and implementing operational strategies, managing budgets, overseeing staff training and development, and ensuring compliance with health and safety regulations. You will work closely with general managers and department heads to drive revenue growth and guest satisfaction. This role demands a proactive approach to problem-solving and the ability to foster a positive and productive remote work culture. The ideal candidate will possess strong leadership, analytical, and financial management skills, along with a deep understanding of the luxury hospitality market. A passion for service excellence and a commitment to delivering outstanding results in a remote setting are essential. This is a unique opportunity to leverage your expertise in the beautiful coastal city of Mombasa, Mombasa, KE , while enjoying the flexibility of a remote-first work arrangement.
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Leisure Operations Manager
Posted 21 days ago
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Job Description
Our client is seeking an experienced and energetic Leisure Operations Manager to lead their remote operations team. This role is perfect for a seasoned professional with a passion for the leisure and sports industry, capable of driving strategic initiatives and ensuring exceptional customer experiences from a distance. You will be responsible for overseeing the planning, development, and execution of leisure programs and events, ensuring they align with organizational goals and market trends. The ideal candidate will possess strong leadership skills, a deep understanding of operational management, and a proven ability to manage teams and resources effectively in a virtual setting. Key responsibilities include developing operational strategies, managing budgets, optimizing resource allocation, and ensuring compliance with health, safety, and service standards. You will work closely with marketing, sales, and customer service departments to enhance program offerings and client engagement. The ability to analyze market data, identify new opportunities, and implement innovative solutions is crucial. This is a remote-first position, requiring excellent communication, organizational, and project management skills. You will be expected to foster a positive and productive work environment for your remote team members, drive performance, and ensure the successful delivery of all leisure and sports-related activities. The successful candidate will be a creative thinker, adept at problem-solving, and committed to delivering outstanding results in the fast-paced leisure sector. This is an exciting opportunity to shape and lead leisure initiatives from anywhere, contributing to the overall success and growth of our client's offerings.
Responsibilities:
Responsibilities:
- Develop and implement operational strategies for leisure and sports programs.
- Manage daily operations, ensuring high standards of service delivery and customer satisfaction.
- Oversee event planning, coordination, and execution.
- Manage budgets, control costs, and optimize resource allocation.
- Lead, motivate, and manage a remote team of operational staff.
- Ensure compliance with all health, safety, and regulatory requirements.
- Analyze market trends and identify opportunities for program development and enhancement.
- Collaborate with marketing and sales teams to promote offerings and drive participation.
- Develop and maintain strong relationships with vendors and partners.
- Monitor performance metrics and implement improvements to enhance efficiency and effectiveness.
- Bachelor's degree in Hospitality Management, Business Administration, Sports Management, or a related field.
- Minimum of 6 years of experience in leisure operations management, event planning, or a related field.
- Proven leadership experience, preferably in managing remote teams.
- Strong understanding of the leisure and sports industry.
- Excellent organizational, planning, and project management skills.
- Proficiency in relevant software for scheduling, budgeting, and communication.
- Exceptional communication, interpersonal, and problem-solving abilities.
- Ability to work independently and as part of a virtual team.
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Senior Leisure Operations Manager
Posted 5 days ago
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Job Description
Our client, a leading provider of recreational and hospitality services, is seeking a dynamic and experienced Senior Leisure Operations Manager to oversee and optimize their diverse leisure offerings. This is a fully remote position, offering the flexibility to manage operations and teams from anywhere within Kenya. You will be responsible for the strategic planning, development, and efficient management of all leisure operations, including fitness facilities, recreational programs, entertainment services, and guest experiences. Your role will involve setting operational standards, developing budgets, managing staff performance, ensuring compliance with health and safety regulations, and driving initiatives to enhance customer satisfaction and revenue growth. The ideal candidate will possess a Bachelor's degree in Hospitality Management, Recreation Management, Business Administration, or a related field, coupled with extensive experience in leisure operations management. Proven leadership skills, exceptional business acumen, and a strong understanding of operational best practices within the leisure and hospitality industry are essential. You must be adept at financial management, strategic planning, and team leadership. Excellent communication, interpersonal, and problem-solving skills are crucial for managing diverse stakeholders, including staff, guests, and suppliers. This position requires a proactive, results-oriented individual who can effectively lead and motivate a team in a remote capacity, ensuring the delivery of exceptional leisure experiences.
Responsibilities:
Responsibilities:
- Develop and implement strategic plans for all leisure operations.
- Manage daily operations of various leisure facilities and programs, ensuring high standards of service.
- Create and manage operational budgets, controlling costs and maximizing revenue.
- Lead, train, and motivate a team of operational staff.
- Ensure compliance with all health, safety, and licensing regulations.
- Develop and implement service standards and operational procedures.
- Monitor customer feedback and implement initiatives to enhance guest satisfaction.
- Manage relationships with vendors and suppliers.
- Analyze operational data to identify areas for improvement and implement corrective actions.
- Collaborate with marketing and sales teams to promote leisure offerings.
- Bachelor's degree in Hospitality Management, Recreation Management, Business Administration, or a related field.
- Minimum of 6 years of experience in leisure or hospitality operations management.
- Demonstrated success in managing diverse leisure facilities and services.
- Strong understanding of operational best practices, financial management, and P&L responsibility.
- Excellent leadership, team management, and motivational skills.
- Exceptional communication, interpersonal, and problem-solving abilities.
- Ability to work independently and drive results in a remote setting.
- Proficiency in relevant operational software and systems.
- Passion for delivering outstanding guest experiences.
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Remote Leisure Operations Manager
Posted 21 days ago
Job Viewed
Job Description
Our client, a leader in innovative leisure and hospitality solutions, is seeking a highly organized and strategic Remote Leisure Operations Manager. This position is integral to ensuring the smooth and efficient operation of our client's leisure facilities, despite being a fully remote role. You will oversee the planning, execution, and management of various leisure activities and services, focusing on customer satisfaction and operational excellence. The ideal candidate will have extensive experience in leisure management, strong leadership skills, and the ability to manage remote teams and complex projects. This is a remote-first opportunity, perfect for a motivated professional seeking a flexible work arrangement.
Responsibilities:
Qualifications:
This remote role provides an excellent opportunity to drive operational success in the leisure sector. The operational focus of this role is in the vicinity of Mlolongo, Machakos, KE , however, the position is fully remote.
Responsibilities:
- Develop and implement operational strategies for leisure facilities and services.
- Manage daily operations, ensuring high standards of quality, safety, and customer service.
- Oversee scheduling, resource allocation, and budget management for leisure operations.
- Lead and motivate remote teams of leisure staff, fostering a positive and productive work environment.
- Develop and execute marketing plans to promote leisure activities and attract new customers.
- Monitor industry trends and best practices to identify opportunities for innovation and improvement.
- Ensure compliance with all relevant health, safety, and licensing regulations.
- Manage relationships with third-party vendors and suppliers.
- Analyze operational data to identify areas for efficiency gains and cost savings.
- Handle customer feedback and resolve any issues or complaints promptly and effectively.
- Develop and implement training programs for staff to enhance service delivery.
- Collaborate with management to set strategic goals and objectives for the leisure division.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, Recreation Management, or a related field.
- Minimum of 6 years of experience in leisure operations management or a similar role.
- Proven experience in managing diverse leisure activities (e.g., sports facilities, entertainment venues, event planning).
- Strong leadership and team management skills, with experience leading remote teams.
- Excellent organizational, planning, and problem-solving abilities.
- Proficiency in budgeting, financial management, and resource allocation.
- Strong understanding of customer service principles and practices.
- Excellent communication and interpersonal skills.
- Ability to work independently and manage multiple priorities in a remote setting.
- Knowledge of relevant health, safety, and regulatory standards.
- Experience with leisure management software is a plus.
This remote role provides an excellent opportunity to drive operational success in the leisure sector. The operational focus of this role is in the vicinity of Mlolongo, Machakos, KE , however, the position is fully remote.
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Senior Leisure Operations Manager - Adventure Tourism
Posted 1 day ago
Job Viewed
Job Description
Our client, a leading operator in adventure tourism and outdoor recreation, is seeking a seasoned and enthusiastic Senior Leisure Operations Manager to oversee and enhance their operational excellence from a fully remote capacity. This role is paramount in ensuring the seamless delivery of high-quality, safe, and memorable experiences for guests participating in a variety of adventure activities. You will be responsible for strategic planning, team leadership, resource management, and maintaining impeccable safety standards across all operations. The ideal candidate possesses extensive experience in leisure or tourism operations, strong leadership skills, and a proven ability to manage complex logistics and teams remotely.
Key Responsibilities:
Key Responsibilities:
- Develop and implement operational strategies to enhance guest satisfaction, safety, and efficiency.
- Oversee day-to-day operations, including activity scheduling, resource allocation, and staff management.
- Ensure strict adherence to all health, safety, and environmental regulations and best practices.
- Recruit, train, and manage a team of operational staff, fostering a positive and high-performance work culture.
- Manage budgets, control costs, and identify opportunities for revenue enhancement.
- Develop and maintain strong relationships with suppliers, partners, and local authorities.
- Oversee equipment maintenance and inventory management to ensure optimal functionality and safety.
- Implement quality control measures and gather customer feedback to drive continuous improvement.
- Plan and execute special events or new adventure offerings.
- Respond effectively to emergencies and manage crisis situations.
- Utilize remote management tools and communication platforms to effectively oversee operations.
- Conduct regular virtual performance reviews and provide ongoing coaching to the team.
- Bachelor's degree in Hospitality Management, Tourism Management, Business Administration, or a related field.
- Minimum of 7 years of experience in operations management within the leisure, hospitality, or adventure tourism industry.
- Proven experience in managing teams and budgets effectively.
- In-depth knowledge of adventure tourism operations, safety protocols, and risk management.
- Strong understanding of customer service principles and guest experience management.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to problem-solve and make sound decisions under pressure.
- Proficiency in using operational management software and remote collaboration tools.
- Ability to work independently, manage time effectively, and maintain high standards in a remote role.
- First Aid and CPR certifications required; relevant adventure activity certifications are a plus.
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