2 Luxury Hotel Operations Manager Remote Oversight jobs in whatjobs
Luxury Hotel Operations Manager - Remote Oversight
Posted 6 days ago
Job Viewed
Job Description
Our client, a renowned boutique hotel group, is seeking an experienced and visionary Luxury Hotel Operations Manager to oversee the strategic and operational aspects of their properties. This is a unique, fully remote position that requires an individual with a deep understanding of luxury hospitality, exceptional leadership qualities, and the ability to drive excellence from a distance. You will be responsible for ensuring world-class guest experiences, optimizing operational efficiency, and leading teams to achieve outstanding results.
Responsibilities:
Qualifications:
Responsibilities:
- Develop and implement strategic operational plans to enhance the overall guest experience and profitability of hotel properties.
- Oversee all hotel departments, including Front Office, Housekeeping, Food & Beverage, and Maintenance, ensuring seamless integration and service delivery.
- Set and maintain high standards of service quality, cleanliness, and presentation across all managed properties.
- Manage budgets, control costs, and identify opportunities for revenue enhancement.
- Develop and implement standard operating procedures (SOPs) to ensure consistency and efficiency.
- Lead, motivate, and mentor on-site hotel management teams, fostering a culture of excellence and guest-centricity.
- Conduct regular remote audits and performance reviews of hotel operations and staff.
- Utilize technology and reporting tools to monitor key performance indicators (KPIs) and make data-driven decisions.
- Handle escalated guest complaints and resolve issues promptly and professionally.
- Collaborate with marketing and sales teams to develop strategies that drive occupancy and revenue.
- Ensure compliance with all health, safety, and hygiene regulations.
- Stay informed about industry trends and best practices in luxury hospitality management.
Qualifications:
- Minimum of 7 years of progressive experience in hotel management, with at least 3 years in a senior leadership role overseeing multiple properties or a large luxury hotel.
- Proven ability to manage diverse teams and drive performance in a hospitality setting.
- Strong financial acumen, with experience in budgeting, P&L management, and cost control.
- Excellent understanding of luxury hospitality standards and guest service excellence.
- Exceptional problem-solving, decision-making, and organizational skills.
- Proficiency in hotel management software and remote collaboration tools.
- Outstanding communication and interpersonal skills, with the ability to build rapport with stakeholders at all levels.
- Demonstrated ability to lead and inspire teams remotely.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field is highly desirable.
- Ability to travel occasionally for critical on-site assessments or events.
This advertiser has chosen not to accept applicants from your region.
0
Luxury Hotel Operations Manager (Remote Oversight)
Posted 22 days ago
Job Viewed
Job Description
Our client, a distinguished hospitality group, is looking for a visionary Luxury Hotel Operations Manager to oversee operations remotely. While the physical hotels are in prime locations, this role is entirely remote, focusing on strategic management, quality assurance, and performance optimization across multiple properties. The ideal candidate will bring extensive experience in high-end hotel management, a keen eye for detail, and exceptional leadership skills. You will be responsible for setting operational standards, monitoring guest satisfaction scores, managing budgets, and ensuring seamless service delivery. This position requires a deep understanding of luxury hospitality trends, revenue management, and staff training best practices. You will work closely with on-site general managers and department heads to implement strategic initiatives and drive operational excellence. Key responsibilities include developing and implementing Standard Operating Procedures (SOPs), conducting virtual site inspections and audits, analyzing financial reports, and identifying areas for improvement. You will also play a crucial role in staff development, performance management, and ensuring adherence to brand standards. Exceptional communication and interpersonal skills are paramount for fostering strong relationships with on-site teams and stakeholders across different locations. Proficiency in hotel management software and strong analytical capabilities are essential. This remote role demands a proactive and highly organized individual who can effectively manage complex operations from a distance. You will be instrumental in maintaining and elevating the luxury guest experience that our client is renowned for. The ability to anticipate challenges and implement proactive solutions is crucial. This is an exciting opportunity to shape the operational success of prestigious establishments while enjoying the flexibility of a remote work environment. You will be expected to travel occasionally for key strategic meetings or critical operational reviews.
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Luxury hotel operations manager remote oversight Jobs in Kenya !
1