24 Senior Hotel Operations Manager Remote Oversight jobs in whatjobs
Senior Hotel Operations Manager - Remote Oversight
Posted 19 days ago
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Job Description
Our client is looking for a seasoned Senior Hotel Operations Manager to oversee and enhance guest experiences and operational efficiency across their portfolio. This is a fully remote position, allowing you to manage key aspects of hotel operations from your preferred location. You will be responsible for developing and implementing strategic initiatives to drive revenue, optimize operational costs, and ensure exceptional service standards. Key responsibilities include setting performance benchmarks for various hotel departments (front desk, housekeeping, F&B), analyzing financial reports to identify trends and areas for improvement, and implementing best practices in service delivery and operational management. You will also collaborate closely with on-site hotel management teams, providing guidance, support, and training to ensure consistent brand standards. The ideal candidate will have extensive experience in hotel management, a deep understanding of hospitality operations, and strong financial acumen. Excellent leadership, communication, and problem-solving skills are essential, as is the ability to motivate and inspire teams remotely. Proven experience in driving operational excellence and improving profitability in the hospitality sector is required. This role demands a strategic thinker with a passion for guest satisfaction and a proven ability to manage complex operations effectively from a distance. If you are an experienced hospitality leader looking for a flexible, remote opportunity to make a significant impact, we encourage you to apply. Your expertise will be vital in elevating the performance and reputation of our client's properties.
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Senior Hotel Operations Manager - Remote Oversight
Posted 22 days ago
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Job Description
Our client, a premier hospitality group, is seeking an experienced and dynamic Senior Hotel Operations Manager to join our fully remote corporate team. This crucial role involves providing strategic oversight, operational guidance, and performance management for a portfolio of hotels. You will be responsible for ensuring exceptional guest experiences, optimizing operational efficiency, managing budgets, and upholding brand standards across all managed properties. The ability to lead and inspire teams remotely, analyze performance data, and implement best practices is essential for success in this position.
Responsibilities:
Responsibilities:
- Provide remote leadership and strategic direction for hotel General Managers and operational teams.
- Oversee hotel financial performance, including budgeting, forecasting, and P&L management.
- Develop and implement operational standards and procedures to ensure consistency and quality across all properties.
- Monitor key performance indicators (KPIs) for guest satisfaction, revenue, operational costs, and staff productivity.
- Conduct regular remote reviews of hotel operations, identifying areas for improvement and implementing corrective actions.
- Ensure compliance with all health, safety, and licensing regulations.
- Support General Managers in recruitment, training, and development of hotel staff.
- Drive initiatives to enhance guest experience and service delivery.
- Implement revenue management strategies to maximize occupancy and average daily rate.
- Oversee property maintenance and capital improvement projects.
- Collaborate with marketing and sales teams to drive business development and customer engagement.
- Stay abreast of industry trends, competitor activities, and best practices in hotel management.
- Develop and foster a strong service-oriented culture within the hotel teams.
- Manage relationships with key suppliers and vendors.
- Prepare comprehensive performance reports for senior management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree or MBA is a strong advantage.
- Minimum of 10 years of progressive experience in hotel operations management, with a significant track record in leadership roles.
- Proven experience in managing multiple hotel properties or a large-scale hotel operation.
- In-depth understanding of all hotel departments, including F&B, Rooms Division, Sales & Marketing, and Finance.
- Strong financial acumen and experience in budgeting, forecasting, and P&L analysis.
- Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate remote teams.
- Demonstrated ability to analyze performance data and implement effective solutions.
- Proficiency in hotel management software and operational reporting tools.
- Strategic thinker with strong problem-solving capabilities.
- Ability to work independently and manage multiple priorities effectively in a remote environment.
- Experience in international hospitality standards and operations is a plus.
- Commitment to delivering exceptional guest service and operational excellence.
This advertiser has chosen not to accept applicants from your region.
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Senior Hotel Operations Manager (Remote Oversight)
Posted 22 days ago
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Job Description
Our client, a rapidly expanding boutique hotel chain, is seeking a highly experienced and motivated Senior Hotel Operations Manager to provide remote oversight and strategic guidance. This unique, fully remote position allows you to leverage your extensive hospitality experience to manage and optimize operations across multiple properties without being tied to a single physical location. You will be responsible for ensuring exceptional guest experiences, driving operational efficiency, and maximizing profitability across the portfolio. The ideal candidate will have a proven track record in hotel management, with expertise in front office, housekeeping, F&B, and event management. You will work closely with on-site management teams, providing leadership, support, and implementing best practices. This role requires strong analytical skills, excellent communication, and the ability to motivate and guide teams remotely.
Key Responsibilities:
Required Qualifications:
Key Responsibilities:
- Provide strategic leadership and operational oversight for multiple hotel properties from a remote location.
- Develop and implement standard operating procedures (SOPs) to ensure consistent service quality and efficiency.
- Monitor hotel performance metrics, including occupancy rates, revenue per available room (RevPAR), guest satisfaction scores, and operational costs.
- Collaborate with General Managers and department heads to set goals and drive performance improvements.
- Conduct remote operational audits and provide actionable recommendations for improvement.
- Assist in developing and managing annual budgets, forecasting, and financial performance reviews.
- Oversee quality assurance initiatives and ensure adherence to brand standards.
- Develop and implement training programs for hotel staff, focusing on service excellence and operational skills.
- Manage relationships with key vendors and suppliers, negotiating favorable terms.
- Drive initiatives to enhance guest satisfaction, loyalty, and online reputation.
- Analyze market trends and competitor activities to identify opportunities and challenges.
Required Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 10 years of progressive experience in hotel operations management, with a significant portion in senior leadership roles (e.g., General Manager, Operations Director).
- Demonstrated success in managing complex operational environments and improving financial performance.
- Strong understanding of all hotel departments, including F&B, Rooms Division, Sales & Marketing, and Human Resources.
- Excellent analytical, problem-solving, and decision-making skills.
- Exceptional leadership, communication, and interpersonal skills, with the ability to influence and motivate teams remotely.
- Proficiency in hotel management software (PMS) and reporting tools.
- Experience in crisis management and implementing effective recovery strategies.
- Ability to work independently, manage time effectively, and travel occasionally if required.
This advertiser has chosen not to accept applicants from your region.
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Senior Hotel Operations Manager (Remote Oversight)
Posted 14 days ago
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Job Description
Our client is seeking a seasoned Senior Hotel Operations Manager to oversee and optimize hotel operations through a fully remote capacity. In this strategic role, you will leverage technology and data analytics to enhance guest experiences, streamline operational processes, and drive revenue growth across multiple properties. Your responsibilities will include developing and implementing operational standards, monitoring key performance indicators (KPIs), and providing guidance to on-site management teams. You will analyze financial reports, identify areas for cost savings, and implement strategies to maximize profitability. This role requires a deep understanding of the hospitality industry, including front desk operations, housekeeping, food and beverage management, and guest services. You will be responsible for ensuring compliance with health and safety regulations and maintaining high service quality. The ideal candidate will possess exceptional leadership, communication, and problem-solving skills, with a proven ability to manage remotely and inspire teams. Proficiency in hotel management software and online reputation management tools is essential. This is a unique opportunity to apply your extensive hospitality expertise in a flexible, remote-first environment, influencing the success of establishments. The candidate must be adept at fostering strong relationships with stakeholders and driving operational excellence from a distance. The role involves extensive use of communication platforms and performance tracking systems.
Location: While this is a fully remote role, you will be providing oversight and support to hotel operations, with a focus on enhancing services relevant to the Mombasa, Mombasa, KE region's tourism sector.
Location: While this is a fully remote role, you will be providing oversight and support to hotel operations, with a focus on enhancing services relevant to the Mombasa, Mombasa, KE region's tourism sector.
This advertiser has chosen not to accept applicants from your region.
3
Senior Hotel Operations Manager (Remote Oversight)
Posted 6 days ago
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Job Description
Our client is seeking a highly experienced and dynamic Senior Hotel Operations Manager to oversee and optimize the operations of multiple hospitality establishments through a remote leadership model. This role requires a strategic thinker with a deep understanding of all facets of hotel management, including front desk, housekeeping, food and beverage, sales, and guest services. As a fully remote leader, you will be responsible for setting operational standards, driving revenue growth, ensuring exceptional guest experiences, and managing budgets across various properties. You will leverage technology and data analytics to monitor performance, identify areas for improvement, and implement best practices. This position demands strong leadership skills, exceptional problem-solving abilities, and the capacity to motivate and guide on-site teams from a distance. You will work closely with property managers, department heads, and corporate stakeholders to achieve business objectives and maintain brand integrity. The ideal candidate will have a proven track record in successful hotel management, a passion for hospitality excellence, and the ability to thrive in a fast-paced, remote environment. You will be instrumental in shaping the guest experience and ensuring the profitability and efficiency of the hotels under your purview. A significant part of this role involves strategic planning, performance analysis, and implementing innovative solutions to enhance operational efficiency and guest satisfaction. The **job location** is a fully remote position, allowing you to manage hotel operations from your preferred location within Kenya, with frequent virtual engagement with teams on the ground.
Responsibilities:
Responsibilities:
- Provide strategic direction and operational oversight for multiple hotel properties.
- Develop and implement operational policies and procedures to ensure high standards of service.
- Monitor financial performance, manage budgets, and drive revenue generation strategies.
- Analyze guest feedback and operational data to identify trends and implement improvements.
- Oversee key departments including Front Office, Housekeeping, Food & Beverage, and Sales.
- Ensure compliance with health, safety, and hygiene standards.
- Lead and motivate on-site management teams through virtual communication and support.
- Develop and implement training programs to enhance staff performance.
- Manage vendor relationships and procurement for operational supplies.
- Prepare regular reports on property performance for senior management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 10 years of experience in hotel operations management, with at least 5 years in a senior leadership role.
- Proven experience managing multiple properties or a large hotel complex.
- Strong understanding of all hotel operational departments and their interdependencies.
- Excellent financial acumen and budget management skills.
- Demonstrated ability to lead and inspire remote teams.
- Exceptional communication, interpersonal, and problem-solving skills.
- Proficiency in hotel management software (PMS) and virtual collaboration tools.
- A passion for delivering outstanding guest experiences.
- Experience in the Kenyan hospitality market is highly desirable.
This advertiser has chosen not to accept applicants from your region.
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Senior Hotel Operations Manager (Remote Oversight)
Posted 5 days ago
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Job Description
Our client, a prominent entity in the Hospitality and Tourism sector, is actively searching for a seasoned Senior Hotel Operations Manager to oversee operations in a fully remote capacity. This unique position demands a strategic leader capable of managing and optimizing hotel services from a distance, ensuring exceptional guest experiences and operational efficiency. You will be responsible for developing and implementing operational policies, monitoring performance metrics across departments (front desk, housekeeping, food & beverage), and ensuring compliance with industry standards and health regulations. Key duties include budget management, staff training coordination (remotely), and driving initiatives to enhance guest satisfaction and profitability. The ideal candidate will possess extensive experience in hotel management, a deep understanding of hospitality operations, and a proven ability to lead and motivate teams virtually. Strong analytical, problem-solving, and decision-making skills are essential. Proficiency in hotel management software, online reputation management tools, and virtual collaboration platforms is highly desirable. You will work closely with property owners, general managers, and department heads to maintain brand standards and drive continuous improvement. This is an exceptional opportunity to leverage your expertise in hospitality management and contribute to the success of multiple properties from the comfort of your home office. If you are a dynamic leader with a passion for delivering outstanding guest service and a knack for remote operational excellence, we invite you to apply. While the role is remote, it is conceptually linked to the vibrant hospitality scene in **Mombasa, Mombasa, KE**.
This advertiser has chosen not to accept applicants from your region.
5
Senior Hotel Operations Manager - Remote Oversight
Posted 4 days ago
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Job Description
Our client, a renowned hospitality group, is seeking a highly motivated and experienced Senior Hotel Operations Manager to provide remote oversight and strategic guidance for their properties. This unique opportunity is for an individual passionate about delivering exceptional guest experiences and driving operational excellence from a fully remote setting. While the role is remote, it requires a deep understanding of hotel operations, staff management, and financial performance. You will be responsible for developing and implementing operational strategies, setting performance benchmarks, and ensuring that all properties adhere to the highest standards of service quality and efficiency. Key duties include analyzing financial reports, managing budgets, identifying areas for cost savings, and recommending improvements to enhance profitability. You will also collaborate with on-site management teams to address operational challenges, develop staff training programs, and ensure compliance with health and safety regulations. The ideal candidate will possess a strong background in hotel management, with at least 8 years of experience in progressive leadership roles. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred. Exceptional communication, leadership, and problem-solving skills are essential, along with the ability to motivate and guide remote and on-site teams. Proficiency in hotel management software and excellent analytical skills are required. Our client values a proactive approach, a keen eye for detail, and a commitment to guest satisfaction. This is an exceptional opportunity to leverage your expertise in a remote capacity, shaping the success of multiple hospitality establishments. You will have the autonomy to implement innovative solutions and drive positive change across the portfolio. Our client offers a competitive salary, flexible working arrangements, and the chance to be part of a dynamic and growing organization. The ability to build strong relationships with diverse teams, despite the remote nature of the role, is crucial. You will be instrumental in upholding the brand's reputation for excellence in hospitality. The successful candidate will demonstrate a strategic mindset and the capability to make informed decisions based on data and industry best practices. Join a team that is dedicated to redefining hospitality management through innovative and effective remote leadership. The role requires regular virtual check-ins and strategic planning sessions with property managers. Our client is committed to fostering a collaborative and supportive remote work environment.
Location: This position is fully remote and based in Kericho, Kericho, KE .
Location: This position is fully remote and based in Kericho, Kericho, KE .
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6
Senior Hotel Operations Manager (Remote Oversight)
Posted 5 days ago
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Job Description
Our client is a leading hospitality group seeking a dynamic and experienced Senior Hotel Operations Manager to oversee operations remotely. This is a unique, fully remote opportunity where you will provide strategic guidance and operational support to multiple hotel properties. You will be responsible for driving excellence in guest services, operational efficiency, and financial performance across your portfolio. Your key responsibilities will include developing and implementing standard operating procedures, monitoring key performance indicators (KPIs), and ensuring compliance with brand standards and regulatory requirements.
As a remote leader, you will foster strong relationships with on-site hotel management teams, providing coaching, mentorship, and support to address challenges and capitalize on opportunities. You will analyze financial reports, identify cost-saving measures, and develop revenue enhancement strategies. The ideal candidate possesses a deep understanding of hotel operations, exceptional leadership skills, and the ability to motivate and guide teams from a distance. You will be instrumental in maintaining high standards of service quality and guest satisfaction. This position requires a proactive, analytical, and adaptable individual who can effectively manage diverse operations remotely and contribute to the overall success of the group.
Location: Mombasa, Mombasa, KE
Qualifications:
As a remote leader, you will foster strong relationships with on-site hotel management teams, providing coaching, mentorship, and support to address challenges and capitalize on opportunities. You will analyze financial reports, identify cost-saving measures, and develop revenue enhancement strategies. The ideal candidate possesses a deep understanding of hotel operations, exceptional leadership skills, and the ability to motivate and guide teams from a distance. You will be instrumental in maintaining high standards of service quality and guest satisfaction. This position requires a proactive, analytical, and adaptable individual who can effectively manage diverse operations remotely and contribute to the overall success of the group.
Location: Mombasa, Mombasa, KE
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 8 years of progressive experience in hotel operations management, with a proven track record in multi-property oversight or similar roles.
- Demonstrated experience in P&L management, budgeting, and financial analysis within the hospitality sector.
- Strong knowledge of front office, housekeeping, food & beverage, and banqueting operations.
- Excellent leadership, communication, and interpersonal skills, with the ability to influence and motivate teams remotely.
- Proven ability to develop and implement operational strategies to improve efficiency and profitability.
- Proficiency in hotel management software (PMS) and other relevant technology.
- Strong analytical and problem-solving skills.
- Ability to travel occasionally if required for specific site visits (though the role is primarily remote).
- A passion for delivering exceptional guest experiences and maintaining high service standards.
This advertiser has chosen not to accept applicants from your region.
7
Senior Hotel Operations Manager - Remote Oversight
Posted 4 days ago
Job Viewed
Job Description
Our client, a prominent hospitality group, is seeking an experienced and dynamic Senior Hotel Operations Manager to oversee hotel operations remotely. This crucial role will be responsible for ensuring the highest standards of guest service, operational efficiency, and profitability across multiple properties. The ideal candidate will possess a deep understanding of hotel management, a proven ability to lead and motivate teams from a distance, and a strong focus on financial performance and guest satisfaction. You will work closely with on-site management teams, develop strategic initiatives, and drive operational excellence through effective remote guidance and support. This is an exceptional opportunity for a seasoned hospitality leader to make a significant impact in a flexible, remote capacity.
Responsibilities:
Responsibilities:
- Oversee and manage day-to-day hotel operations, ensuring adherence to brand standards and service excellence.
- Develop and implement operational strategies to enhance guest satisfaction, improve efficiency, and drive revenue growth.
- Monitor key performance indicators (KPIs) for all hotel departments, including occupancy rates, revenue per available room (RevPAR), and guest feedback scores.
- Collaborate closely with on-site General Managers and department heads to set goals and ensure their achievement.
- Conduct regular virtual site inspections and operational reviews.
- Manage budgets, control costs, and identify opportunities for revenue enhancement.
- Ensure compliance with all health, safety, and sanitation regulations.
- Develop and implement training programs to enhance staff performance and guest service skills.
- Address and resolve escalated guest concerns and operational challenges promptly and effectively.
- Foster a positive and productive work environment for all hotel staff, promoting teamwork and professional development.
- Analyze market trends and competitor activities to identify new opportunities and potential threats.
- Contribute to strategic planning and business development initiatives for the hospitality group.
- Prepare and present operational reports and financial performance reviews to senior management.
- Maintain strong relationships with key stakeholders, including owners, partners, and vendors.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is a plus.
- Minimum of 7 years of progressive experience in hotel management, with at least 3 years in a senior leadership role (e.g., General Manager, Director of Operations).
- Proven track record of successfully managing multiple hotel properties or large-scale operations.
- Strong understanding of hotel operations, including front office, housekeeping, food & beverage, and maintenance.
- Excellent financial acumen, with experience in budgeting, forecasting, and P&L management.
- Exceptional leadership, communication, and interpersonal skills.
- Demonstrated ability to motivate and manage teams remotely.
- Proficiency in hotel management software and property management systems (PMS).
- Strong problem-solving and decision-making abilities.
- Ability to travel occasionally for essential on-site visits.
- Experience with (mention a specific hotel segment like luxury, boutique, or business hotels) is highly desirable.
This advertiser has chosen not to accept applicants from your region.
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Senior Hotel Operations Manager - Remote Oversight
Posted 13 days ago
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Job Description
Our client, a prominent name in the hospitality sector, is seeking an accomplished Senior Hotel Operations Manager to oversee remote operational strategies and performance for their diverse portfolio of properties. This is a fully remote position, focusing on high-level management and strategic planning rather than on-site daily operations. You will be responsible for driving operational excellence, optimizing service delivery, and ensuring profitability across multiple hotel locations. Key responsibilities include developing and implementing standard operating procedures, setting performance metrics, analyzing financial reports, and identifying areas for improvement in guest experience and operational efficiency. You will work closely with on-site management teams, providing guidance, support, and performance evaluations. The ideal candidate possesses extensive experience in hotel management, with a proven track record of success in operations, F&B, and guest services. A strong understanding of hospitality industry trends, budgeting, and revenue management is essential. Exceptional leadership, communication, and problem-solving skills are paramount, as you will be managing teams and stakeholders remotely. Proficiency in hotel management software and digital collaboration tools is required. This role demands a highly organized, self-motivated individual capable of strategic thinking and effective remote communication. You will be instrumental in maintaining and enhancing the reputation and profitability of our client's esteemed properties. Join our client and lead operational innovation in the hospitality industry from a remote setting.
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