3265 Contract Management jobs in Nairobi
Service Centers Manager
Posted today
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Job Description
*Job Purpose / Mission *
As the Service Centre Manager, you will oversee the operations of 56 Area Administrators across multiple locations, ensuring that all service centers deliver outstanding customer experiences, maintain operational excellence, and comply with ENGIE's standards and local regulations.
This hybrid role combines
field leadership
(coaching, audits, customer engagement) with
administrative oversight
(reporting, compliance, and data-driven performance management). You will be responsible for ensuring consistent service delivery, robust inventory control, team development, and effective customer engagement strategies.
*Key Responsibilities
Leadership & Team Development *
- Lead, mentor, and support 56 Area Administrators through regular site visits, virtual check-ins, and structured performance reviews.
- Build capacity through on-site coaching, remote training programs, and workshops.
- Develop and monitor performance metrics, ensuring alignment with customer satisfaction and inventory management goals.
*Service Centre Operations Management *
- Ensure centers operate efficiently and in line with ENGIE brand standards and local regulations.
- Conduct site visits to assess readiness, compliance, and customer engagement.
- Oversee daily operational protocols (opening/closing, safety compliance, customer-friendly environments).
*Inventory & Stock Control *
- Ensure accurate and timely physical stock counts and reconciliations (daily, weekly, monthly).
- Monitor inventory using Tally and reporting tools, ensuring FIFO principles are consistently applied.
- Identify discrepancies, implement corrective actions, and provide training on stock management systems.
*Customer Experience & Engagement *
- Champion a customer-first culture by ensuring staff deliver excellent product knowledge, support, and after-sales service.
- Facilitate promotional activities, product demos, and local outreach initiatives.
- Collect customer feedback through both field interactions and system reports; escalate systemic issues.
*Compliance & Safety *
- Enforce adherence to health, safety, and environmental (HSE) standards, including motorbike and PPE usage.
- Maintain up-to-date regulatory documentation, licenses, and compliance records both at centers and centrally.
- Conduct audits and ensure corrective actions are implemented.
*Reporting & Documentation *
- Consolidate and analyze operational and customer data across centers, generating actionable insights.
- Prepare monthly and quarterly reports on performance, financials, compliance, and customer satisfaction.
- Oversee budget control, expense tracking, and accurate financial reporting.
*Ideal Candidate Profile *
- Strong leadership skills with experience managing large, multi-location teams.
- Balance of field presence (hands-on, customer-facing, problem-solving) and administrative excellence (data-driven reporting, compliance, systems oversight).
- Skilled in motivating diverse teams, resolving conflicts, and driving customer excellence.
- Strong analytical, organizational, and reporting skills with proficiency in inventory systems (Tally), MS Office, and dashboards.
- Comfortable with frequent travel and equally effective in office-based oversight.
*Qualifications & Experience *
- Bachelor's degree in Business Administration, Operations Management, Customer Experience, or related field.
- 3+ years of experience in service center management, operations, or similar roles, preferably in the energy or retail sector.
- Proven track record of improving customer experience, operational efficiency, and compliance.
- Languages: English and Kiswahili (required).
Business Unit: Supply & Energy Management
Division: ENGIE Energy Access
Legal Entity: Engie Mobisol Kenya Limited
Professional Experience: Junior (experience <3 years)
Education Level: Bachelor's Degree
Stores Coordinator
Posted today
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Job Description
We are Hiring
Position:
Stores Coordinator
Location:
Nairobi, Kenya
Department:
Stores
Job Overview:
We are looking for a detail oriented and organized Stores Coordinator to manage the day to day operations of our store and inventory system. The ideal candidate will ensure accurate stock levels, timely issuance of materials and efficient coordination between departments to support smooth operations.
Key Responsibilities
1. Manage the receipt, storage and issuance of all incoming goods and materials for the company. Monitor inventory to maintain adequate supply of items.
2. Conduct regular physical inventory counts and reconcile with stock records to ensure accuracy. Identify and report discrepancies, damages or expired items immediately.
3. Implement and maintain a proper labelling and shelving system for efficient storage and retrieval.
4. Inspect incoming deliveries against purchase orders and delivery notes for quantity, quality and accuracy.
5. Issue materials and supplies to authorized personnel from various departments upon approved requisitions.
6. Implement First In, First Out (FIFO) principles especially for perishable goods, to minimize spoilage and waste.
7. Monitor stock levels to prevent stock outs and overstocking, initiating reorder processes as needed.
8. Ensure the stores area is always clean, well-organized, secure and adheres to health and safety standards.
9. Safely handle and store hazardous materials if any according to regulations.
10. Prepare regular stock reports including consumption rates, low stock alerts and expiry dates. Maintain appropriate records and prepare reports on various stores' activities as directed.
11. Ensure all stores' activities comply with the company's policies, procedures and ethical guidelines.
12. Assist in processing supplier invoices and liase with the finance department for timely payments. Generate Goods Received Notes (GRN) for all incoming supplies.
13. Coordinate and participate in the physical inventory of warehouse items, compiling inventory records and preparing reports, as needed, and organizing surplus property storage.
14. Compile order requests from various sources, ensuring compliance with specifications and determine the type and quantity of items to order.
15. Prepare purchase order requests and notify the purchasing team of order specifications.
16. Compile and complete inventory, ordering and receiving records and reviews reports for correctness.
17. Evaluate performance of materials ordered to ensure purchasing the most economical and durable products.
18. Direct and oversee the work of stores workers.
19. Assists supervisor in planning, assigning, and reviewing the work of warehouse workers, prioritizing the delivery schedule.
20. Assist in evaluating employee performance and provide input on performance appraisal.
21. Assess training needs of staff and assist supervisors in providing appropriate instruction and in providing initial orientation to new employees.
22. Assume responsibility for managing warehouse operations in the absence of the supervisor or assist in various aspects of the store management activities as directed.
23. Receive and log incoming freight shipments, including retrieving freight from other locations. Verify freight against invoice and purchase order, reporting any discrepancies.
24. Use loading and unloading equipment to store items in the warehouse, stock shelves and retrieve items from storage according to requests.
25. Fills orders from stock, rotates stock and delivers items to designated location according to schedule.
26. Obtains signature or receipt of items and complete necessary inventory records.
Skills & Competencies
· Diploma in Supply Chain Management, Stores Management, Business.
· Professional certification (KISM,CIPS Level 1 or 2) is a strong advantage.
· Minimum of 2-3yrs of progressive experience in procurement and stores management preferably in a manufacturing environment.
· Demonstrate experience with inventory management systems (manual/digital)
· Exceptional organizational skills with meticulous attention to detail and accuracy in record keeping and inventory management.
· Strong knowledge of stores operations and inventory management
· Excellent organizational and multitasking abilities
· Detail-oriented with a focus on accuracy in inventory management
· Ability to work in a fast-paced environment and adapt to changing priorities
If you are passionate about Stores management and looking to make an impact in a growing organization, apply today
We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, gender, age, disability, or any other protected status."
Application Instructions
:
Interested and qualified candidates are invited to submit their cover letter and detailed CV to
clearly stating the job you are applying for in the Email subject not later than
15
th
September 2025
Logistics and Stores Coordinator
Posted today
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The Logistics and Stores Coordinator will optimize inventory control and ensure that the logistics functions contribute to the overall efficiency of the organization. The role supports smooth daily operations, minimizes operational disruptions, and ensures that the right items are in place at the right time, contributing to operational success.
The ideal candidate will be responsible for coordinating vehicle logistics, store management, courier support, and the coordination of maintenance of office equipment for the AGRA headquarters Office in Nairobi. The role oversees the receipt, storage, and dispatch of goods, maintaining accurate stock levels and ensuring the logistics operations run smoothly. The role is also responsible for managing staff parking services in liaison with the office building management.
Key Duties and Responsibilities:
- Coordinate transport requests from staff for both taxi and car hire requests and ensure necessary approvals and compliance as per AGRA policy.
- Verify AGRA car hire fleet recommendation based on the service level agreement.
- Action field logistic requests as per program requisitions provided.
- Plan and inform program teams on security field logistics route planning as per programme itinerary.
- Coordinate office courier services as per vendor Service Level Agreements.
- Provide office messenger services for internal stakeholders.
- Liaise with suppliers, vendors, and internal teams to ensure timely and cost-effective delivery of required inventory.
- Raise requisitions and follow up on required approvals on the Oracle system.
- Receive purchases and inspect to ensure that they meet the quality standards, record store receipts, and issue inventory as per store inventory guidelines.
- Reconcile inventory records through monthly and annual stock takes and submit monthly/quarterly inventory reports to the Senior Administration Officer.
- Ensure correct storage of goods per the occupational safety and health regulations.
- Confirm all assets for asset tagging.
- Review the accuracy of the inventory database and records.
- Track asset movement and oversee proper documentation on the filing of asset movement forms.
- Confirm equipment is in working order in accordance with the daily pre-start safety checks.
- Coordinate with service providers and ensure the servicing of office equipment as per annual service plans.
- Ensure invoice confirmation for both goods and services against contracts and framework contracts is in place.
- Verify equipment and consumables invoices against stocks/inventory received.
- Consult with various Units to understand their logistics and store requirements for efficient planning.
- Manage AGRA office/ staff parking by ensuring that slots assigned to AGRA are available when needed and staff have the required passes to access the car park.
- Escalate any security concerns raised by premise management as far as access to parking services is concerned.
- Conduct security clearance for AGRA assets for both off-site offices and courier purposes.
- Sequence the loading and offloading of the vehicle.
Key Qualifications and Experience Required:
- A minimum of a Diploma in Business Administration, inventory, or store management, or equivalent from a recognized Institution.
- Experience in logistics, supply chain, or warehouse management will be an added advantage.
- Experience in route planning and working with third-party logistics service providers.
- Training in logistics/fleet/health/inventory management.
- Ability to work independently in a diverse environment.
- Proficiency in computer use and other office operations systems.
- Familiarity with working for non-profit organizations or public enterprises.
- Demonstrates a strong understanding and direct experience in logistics and inventory management processes, including the ability to efficiently coordinate the movement, storage, and tracking of goods and supplies.
- Demonstrates the ability to conduct specialized training in health, logistics, or inventory management.
- Possess strong organizational abilities to manage multiple tasks and deadlines.
- Must have a good understanding of safety regulations related to warehousing and logistics.
- Ability to maintain accurate records and documents related to stores and logistics.
- A valid driver's license is required for this role.
If you believe you are the right candidate for this position, kindly submit your application with a detailed CV (including your e-mail and telephone contacts) to Please quote the job reference number
LSC/OPS/09/2025
in the subject line of the application e-mail.
Applications must be received on or before 19th September 2025. Only shortlisted candidates will be contacted.
For more information on the AGRA, visit
AGRA is an Equal Opportunity Employer
Senior Business Development Manager - Sales
Posted 4 days ago
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Job Description
- Identify and pursue new business opportunities through market analysis, lead generation, and strategic networking.
- Develop and implement effective sales strategies to achieve revenue targets and market penetration.
- Build and maintain strong relationships with key stakeholders, clients, and partners.
- Conduct thorough needs assessments and provide tailored solutions that meet client requirements.
- Prepare and deliver persuasive sales presentations, proposals, and demonstrations.
- Negotiate contracts, terms, and conditions to secure profitable business deals.
- Collaborate with marketing and product development teams to refine offerings and market positioning.
- Track sales activities, manage the sales pipeline, and provide regular reports on progress and forecasts.
- Stay abreast of industry trends, competitor activities, and emerging market opportunities.
- Provide excellent post-sales support and foster long-term client relationships.
- Bachelor's degree in Business Administration, Marketing, or a related field; MBA is a plus.
- Minimum of 5 years of progressive experience in B2B sales and business development, preferably in the technology or services sector.
- Demonstrated success in achieving and exceeding sales targets.
- Strong understanding of sales methodologies and CRM software (e.g., Salesforce).
- Excellent communication, negotiation, presentation, and interpersonal skills.
- Ability to work effectively both independently and as part of a hybrid team.
- Strategic thinker with strong analytical and problem-solving capabilities.
- Proven ability to build and maintain strong client relationships.
- Adaptable and able to thrive in a fast-paced, dynamic environment.
Senior Business Development Manager (Technology Sales)
Posted 15 days ago
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Job Description
Key Responsibilities:
- Identify and develop new business opportunities within the technology sector.
- Build and maintain strong, long-lasting relationships with key clients and stakeholders.
- Develop and implement effective sales strategies to achieve revenue targets.
- Conduct market research to identify potential leads and market trends.
- Present and demonstrate technology solutions to prospective clients.
- Negotiate contract terms and pricing to close deals.
- Manage the sales pipeline from prospecting to closing.
- Collaborate with internal teams to ensure successful project implementation and customer satisfaction.
- Provide market feedback to product development and marketing teams.
- Stay up-to-date with industry trends and competitor activities.
- Bachelor's degree in Business Administration, Marketing, Computer Science, or a related field.
- 5+ years of proven experience in business development or sales, specifically within the technology industry.
- Demonstrated success in exceeding sales targets and generating new business.
- Strong understanding of technology solutions, software, and IT services.
- Excellent negotiation, communication, and presentation skills.
- Proficiency in CRM software (e.g., Salesforce) and sales methodologies.
- Ability to build rapport and trust with clients at all levels.
- Strategic thinking and problem-solving abilities.
- Self-motivated, results-oriented, and a team player.
- Experience in the Kenyan market is a plus.
Direct Sales Executive
Posted today
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Company Description
Jujaya Media is a dynamic firm specializing in Media, Public Relations, and Communication. We provide innovative solutions that elevate brands by reaching broader audiences and driving increased market share. Our hands-on approach ensures personalized strategies informed by our expertise in people skills, marketing, and exceptional service delivery. With a deep understanding of the diverse African market, we tailor media outreach across multiple platforms to create authentic and impactful campaigns.
Role Description
This is a part-time hybrid role for a Direct Sales Executive located in Nairobi County, Kenya, with some work from home acceptable. The Direct Sales Executive will be responsible for identifying and engaging potential clients, closing sales deals, and maintaining customer relationships. This role involves regular communication with clients, understanding their needs, providing tailored solutions, and achieving sales targets. The executive will also manage customer service inquiries and ensure customer satisfaction.
Qualifications
- Strong Communication and Customer Service skills
- Expertise in Sales and closing deals
- Basic understanding of Finance and Insurance
- Proven ability to work independently and flexibly in a hybrid environment
- Exceptional interpersonal skills and ability to build relationships
- Previous experience in media, public relations, or related fields is a plus
- Bachelor's degree in Business, Marketing, or related field preferred
Senior Business Development Manager - Tech Sales
Posted 3 days ago
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Job Description
Responsibilities:
- Develop and execute strategic sales plans to achieve revenue targets.
- Identify and pursue new business opportunities within the technology sector.
- Build and maintain strong relationships with key clients and stakeholders.
- Manage the entire sales cycle, from lead generation to contract closure.
- Conduct product demonstrations and deliver compelling sales presentations.
- Negotiate complex contracts and pricing agreements.
- Collaborate with marketing and product teams to align sales and business objectives.
- Analyze market trends and competitive landscape to inform sales strategies.
- Achieve and exceed assigned sales quotas and objectives.
- Provide market feedback to product development teams.
- Bachelor's degree in Business, Marketing, Computer Science, or a related field.
- Minimum of 7 years of experience in B2B sales, with a focus on technology solutions.
- Proven track record of consistently meeting or exceeding sales targets.
- Strong understanding of enterprise software, cloud computing, or IT services.
- Excellent negotiation, communication, and presentation skills.
- Experience in strategic account management and pipeline management.
- Ability to build and maintain strong client relationships.
- Proficiency with CRM software (e.g., Salesforce) and sales enablement tools.
- Adaptability and a proactive approach to market changes.
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Manager - Sales Development Fresh Food
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JOB TITLE
Manager - Sales Development Fresh Food | MAF Retail
Role Summary
The Sales Development Manager – Fresh Food is responsible for driving sales growth and enhancing customer experience across key fresh food categories: Fruits & Vegetables, Butchery/Fishery, Deli/Dairy, and Bakery/Pastry. This role focuses on identifying sales opportunities, optimizing product assortments, and supporting in-store execution to ensure quality, freshness, and availability. The manager collaborates with category teams and store operations to implement strategies that improve profitability, increase market share, and meet evolving consumer needs.
ROLE PROFILE
- Develop and implement sales strategies to grow revenue and market share across all fresh food categories, including Fruits & Vegetables, Butchery/Fishery, Deli/Dairy and Bakery/Pastry.
- Work closely with category managers to analyze product performance, optimize assortments, and support the introduction of new and seasonal products.
- Ensure high standards of freshness, quality, and presentation are maintained across all departments, aligning with brand and customer expectations.
- Collaborate with marketing and store teams to design and execute effective promotions, campaigns, and pricing strategies to drive traffic and boost conversion.
- Monitor industry trends, competitor activity, and customer preferences to identify growth opportunities and recommend data-driven improvements.
- Measure and control profitability after the implementation of projects, and provide inputs .
- Partner with supply chain, procurement, and store operations to ensure optimal stock levels, product availability, and minimal waste.
- Track and report on category sales, margins, and KPIs, providing insights and recommendations for continuous improvement.
Requirements
- Bachelor's Degree in relevant field.
- Knowledge in the field of retail sales and cross-sell strategies.
- Strong Analytical skills and Statistical Knowledge.
- Excellent communication and presentation skills.
- Strong planning and organization kills.
- 3-5 years in a sales or commercial field, retail experience is a plus.
What We Offer
- At Majid Al Futtaim, we're on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We're proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us
- Work in a friendly environment, where everyone shares positive vibes and excited about our future.
- Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
Senior Business Development Manager - Enterprise Sales
Posted 19 days ago
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Job Description
Key Responsibilities:
- Identify and prospect potential enterprise clients through market research, networking, and lead generation activities.
- Develop and nurture strong relationships with key decision-makers within target organizations.
- Conduct in-depth needs assessments to understand client challenges and business objectives.
- Develop and deliver compelling presentations and proposals tailored to enterprise client requirements.
- Negotiate complex sales contracts and close deals, ensuring favorable terms for the company.
- Collaborate with internal teams (e.g., product, marketing, customer success) to ensure seamless client onboarding and ongoing satisfaction.
- Develop and execute strategic account plans to maximize revenue potential.
- Track sales progress and manage a robust pipeline of opportunities using CRM software.
- Stay informed about market trends, competitive landscape, and industry developments.
- Achieve and exceed assigned sales quotas and revenue targets.
Qualifications:
- Bachelor's degree in Business, Marketing, or a related field. An MBA is a plus.
- Minimum of 8 years of proven experience in enterprise sales and business development, with a track record of success in closing large deals.
- Demonstrated ability to build and maintain relationships with C-level executives and senior management.
- Exceptional negotiation, presentation, and communication skills.
- Strong understanding of sales methodologies and techniques.
- Proficiency in CRM software (e.g., Salesforce) and sales enablement tools.
- Ability to work independently and manage time effectively in a remote environment.
- Strategic thinking and problem-solving capabilities.
- Experience in the (mention relevant industry, e.g., SaaS, technology, financial services) sector is highly preferred.
- Willingness to travel occasionally for client meetings when required (though the primary role is remote).
Senior Sales Development Representative - Remote Business Growth Specialist
Posted 12 days ago
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