13,207 Chief Project Officer jobs in Kenya

• Lead the development and execution of the company's overall corporate strategy, including market entry, growth initiatives, and competitive positioning.
• Conduct in-depth market research, competitive analysis, and financial modeling to identify strategic opportunities and threats.
• Collaborate with executive leadership and divisional heads to translate strategic goals into actionable plans and initiatives.
• Drive the process of strategic planning, ensuring alignment across all business units and functions.
• Oversee the implementation and monitoring of strategic projects, ensuring timely delivery and achievement of objectives.
• Identify and evaluate potential mergers, acquisitions, partnerships, and strategic alliances.
• Foster a culture of innovation and strategic thinking throughout the organization.
• Develop and manage the strategic planning budget and resources.
• Communicate the company's strategic direction and progress to the board of directors, investors, and internal stakeholders.
• Advise the CEO and executive team on strategic issues and market trends.

• MBA or advanced degree in Business Administration, Finance, or a related field from a top-tier institution.
• Minimum of 12 years of progressive experience in corporate strategy, business development, management consulting, or a related strategic leadership role.
• Proven track record of successfully developing and implementing complex corporate strategies that have driven significant growth and profitability.
• Deep understanding of various industries, market dynamics, and global business environments.
• Exceptional analytical, strategic thinking, and problem-solving skills.
• Strong financial acumen and experience with financial modeling and valuation.
• Excellent leadership, communication, and presentation skills, with the ability to influence senior executives and stakeholders.
• Experience in managing cross-functional teams and driving complex organizational change.
• Demonstrated ability to work effectively in a remote, global environment.
• Experience with M&A and corporate finance is highly desirable.
• This is an exceptional opportunity for a seasoned strategist to shape the future of a dynamic global company from a remote leadership position.

• Develop and articulate a compelling long-term strategic vision and roadmap for the company, with a strong emphasis on digital transformation and market leadership.
• Identify and evaluate new business opportunities, strategic partnerships, and potential mergers or acquisitions.
• Lead the strategic planning process, translating the vision into actionable initiatives and measurable objectives.
• Drive the execution of strategic initiatives, ensuring cross-functional alignment and resource allocation.
• Analyze market trends, competitive landscapes, and emerging technologies to inform strategic decision-making.
• Oversee the development and implementation of key performance indicators (KPIs) to track strategic progress and organizational performance.
• Advise the CEO and Board of Directors on strategic matters, opportunities, and risks.
• Foster a culture of innovation and continuous improvement throughout the organization.
• Build and maintain strong relationships with key external stakeholders, investors, and industry influencers.
• Lead and mentor the strategy and business development teams.

• Master's degree in Business Administration (MBA), Finance, Economics, or a related field; Ph.D. or equivalent is a plus.
• Minimum of 12 years of experience in corporate strategy, business development, or strategic consulting, with at least 5 years in an executive leadership role.
• Demonstrated expertise in digital transformation, technology strategy, and driving growth in dynamic markets.
• Proven ability to develop and execute complex strategic plans that deliver tangible results.
• Exceptional analytical, problem-solving, and critical thinking skills.
• Outstanding leadership, communication, and negotiation abilities, with experience influencing senior stakeholders.
• Strong understanding of financial modeling, market analysis, and competitive intelligence.
• Experience working in a global or multinational organization.
• Demonstrated ability to thrive in a fast-paced, fully remote executive environment.
• A forward-thinking mindset and a passion for driving organizational change.

• Manage and maintain the COO's complex and dynamic calendar, including scheduling internal and external meetings, calls, and appointments.
• Coordinate and arrange virtual meetings, ensuring all necessary participants are invited and technical requirements are met.
• Prepare meeting agendas, take minutes, and track action items.
• Screen and prioritize incoming communications (emails, calls, mail) on behalf of the COO.
• Handle confidential information with the utmost discretion and security.
• Make travel arrangements, including flight bookings, accommodation, and itinerary planning, for any occasional in-person requirements.
• Prepare and edit correspondence, reports, presentations, and other documents.
• Conduct research on various topics as requested by the COO.
• Assist with expense report preparation and submission.
• Act as a liaison between the COO and internal/external stakeholders, ensuring effective communication flow.
• Manage special projects and ad-hoc administrative tasks as assigned.
• Proactively identify and address potential scheduling conflicts or logistical issues.
• Maintain organized electronic and physical filing systems.
• Provide general administrative support to ensure the COO's effectiveness.
• Anticipate the needs of the COO and proactively offer solutions.

• Bachelor's degree in Business Administration, Communications, or a related field.
• Minimum of 5 years of experience as an Executive Assistant, preferably supporting C-level executives.
• Exceptional organizational and time-management skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual collaboration tools (Zoom, Microsoft Teams, Slack).
• Excellent written and verbal communication skills.
• High level of discretion and confidentiality.
• Ability to work independently and prioritize tasks effectively in a remote setting.
• Strong problem-solving abilities and a proactive attitude.
• Experience with travel booking and expense management systems.
• Professional and personable demeanor.
• Familiarity with project management tools is a plus.
• Demonstrated ability to multitask and adapt to changing priorities.
• A keen eye for detail and accuracy.

Job Purpose
The Chief Operations Officer will be accountable for Overseeing the technical and non-technical operations supporting General Insurance Business with a core mandate to drive a robust underwriting and claims function to drive growth in underwriting profitability.

The role holder will also be responsible for setting and driving strategic direction and providing executive leadership and management to the business operations, focusing on ensuring the department's performance meets or exceeds customer expectations while concurrently driving operational efficiencies. The role will play a significant role in developing and implementing processes and technology solutions necessary to achieve the organization's business goals and objectives.

Key Responsibilities

• Oversee compliance with underwriting and claims guidelines and reinsurance treaty provisions in underwriting and claims.
• Oversee compliance with administration mandates for pension customers.
• Oversee the administration of treaty and facultative treaties including specialty risk structuring/pricing negotiations.
• Collaborate with IT and Customer Experience team to drive seamless customer experience.
• Collaborate with BD team in retention of customers/intermediaries.
• Collaborate with BD in specialty risk structuring/sales.
• Ensures inter-departmental coordination for business and operational efficiency.
• Leading and executing the operational strategy of the business by establishing and enforcing organizational goals, policies and operating procedures.
• Defines the service operations strategy to ensure the business provides world-class service to all customer segments.
• Ensure operational efficiency in Claims, Underwriting, Reinsurance, Group Life, Pension and AMC operations departments in accordance with established SLAs.
• Put in place standards for interdepartmental service level agreements that will improve the company's service ratings.
• Defines annual operating budget for Operations and ensures unit operates at or below budget.
• Manage key relationships with clients, intermediaries and service providers in the market by ensuring that service to customers and producers meets their expectations.
• Provide effective leadership and direction to the various departmental heads. Managing and developing the team of Claims and Underwriting specialists.
• Carry out market intelligence to ensure the company is in tandem with industry trends and adopts pricing mechanisms that ensure profitability across all products.
• Driving process mapping and restructuring to obtain optimal operations with a clear bias for cost containment and fraud management. Identifies and implements on-going improvement initiatives to improve performance for Operations.
• Oversee and give technical guidance on all complex and large risks - both underwriting and claims.
• Evaluate reinsurance data and recommend changes where applicable to ensure a robust and optimal reinsurance program - Kenya and the Group.
• Review facultative placements, fronting, and special acceptance -waivers to ensure no expenditure.
• Ensure adherence of all regulatory requirements with regards to reinsurance, claims and technical acceptance of risks.

Knowledge, Experience And Qualifications Required

• Bachelors' degree in a business related filed.
• Masters' degree is an added advantage.
• Professional qualification in Insurance (FIA/ SOA/ ACII/FLMI/AIIK).
• 7-10 years' experience in the insurance industry 3-4 of which must be in a senior management.
• Proven experience as an Operations Manager within a Financial Services Industry (Banking and Finance/ Insurance).
• Extensive experience in ensuring operational risks are identified and managed.
• Significant experience in process mapping and restructuring to obtain optimal operations with a focus on cost containment and fraud management
• A deep understanding of leveraging data, technology and processes to standardize and automate operations, reducing turn-around times on all key business processes.
• A demonstrated track record in optimizing operations to enhance the overall customer experience at all customer contact points.

Primary Location
Kenya-Nairobi-Nairobi

Organization
Britam

Job Type
Permanent

Shift
Day Job

Contract Type
Full-time

Job Posting

Unposting Date
Ongoing

Number of Openings
1

• Develop and implement comprehensive operational strategies that support the company's growth, profitability, and long-term vision.
• Oversee and optimize all core business operations, including service delivery, customer support, project management, and internal systems.
• Establish and monitor key performance indicators (KPIs) to measure operational efficiency and effectiveness, implementing data-driven improvements.
• Lead and mentor department heads and their teams, fostering a culture of accountability, innovation, and continuous improvement within a remote structure.
• Drive process optimization and automation initiatives to enhance productivity and reduce operational costs.
• Manage the operational budget, ensuring fiscal responsibility and optimal resource allocation.
• Collaborate closely with the CEO and other C-suite executives to align operational plans with strategic business goals.
• Ensure compliance with all relevant industry regulations and best practices.
• Oversee the selection, implementation, and management of technology solutions that support operational excellence.
• Develop and maintain strong relationships with key stakeholders, partners, and vendors.
• Champion a positive and productive remote work culture, promoting effective communication and collaboration across all teams.

• Master's degree in Business Administration (MBA), Operations Management, or a related field.
• 10+ years of progressive leadership experience in operations management, with a significant portion in a senior executive role (e.g., VP of Operations, COO).
• Proven success in scaling operations for high-growth companies, preferably in a tech or digital services environment.
• Demonstrated ability to develop and execute strategic operational plans.
• Exceptional leadership, team-building, and people management skills, with experience managing remote teams.
• Strong analytical, problem-solving, and decision-making capabilities.
• Expertise in process improvement methodologies (e.g., Lean, Six Sigma).
• Excellent financial acumen and experience managing large budgets.
• Outstanding communication, negotiation, and interpersonal skills.
• Proficiency with various business software and operational management tools.

• Develop and execute comprehensive operational strategies to support company objectives.
• Oversee daily operations, ensuring efficiency, productivity, and quality across all departments.
• Manage and optimize supply chain, logistics, and inventory management.
• Drive initiatives to improve operational processes, reduce costs, and enhance profitability.
• Lead and mentor senior management teams, fostering a high-performance culture.
• Develop and manage operational budgets, financial forecasts, and key performance indicators (KPIs).
• Ensure compliance with all relevant regulations, policies, and standards.
• Collaborate with executive leadership to drive strategic planning and decision-making.
• Identify and implement technological solutions to enhance operational effectiveness.
• Represent the company in high-level discussions with partners, investors, and stakeholders.

• Master's degree in Business Administration, Operations Management, or a related field.
• Extensive experience (10+ years) in senior operational leadership roles.
• Proven track record of successfully managing complex, multi-faceted operations.
• Deep understanding of business operations, strategic planning, and financial management.
• Exceptional leadership, communication, negotiation, and interpersonal skills.
• Demonstrated ability to lead and inspire teams in a remote or distributed environment.
• Strong analytical and problem-solving abilities.
• Experience with performance management systems and process improvement methodologies.
• Ability to think strategically and drive innovation.
• Visionary leadership and a commitment to operational excellence.