Training Specialist
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Role Description
This is a full-time on-site role for a Training Specialist located in Nairobi. The Training Specialist will be responsible for developing and delivering training programs, assessing training needs, and designing instructional materials. The Training Specialist will also provide customer service support and ensure that training programs align with organizational goals. Day-to-day tasks include conducting training sessions, evaluating training effectiveness, and collaborating with other departments to identify and address training requirements.
Qualifications
- Excellent Communication skills
- Proficiency in Training & Development and Training
- Experience in Instructional Design
- Strong Customer Service skills
- Ability to work collaboratively with team members
- Bachelor's degree in Education, Human Resources, or related field
- Experience in developing and delivering training programs
Virtual Training
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Ready to turn eCommerce talent into high-performing experts?
Join our rapidly scaling eCommerce ecosystem leader and take the reins of our entire digital learning experience. This isn't just a training role; you are the **Chief Success Architect** for our remote teams, ensuring every agent is equipped not just to meet, but to **conquer** the fast-paced world of digital commerce. If you thrive on coaching, love designing killer learning content, and have a passion for all things eCommerce (Shopify, SEO, Email Marketing), this is your next stage.
Your Mission: Elevate Our eCommerce Talent
As our **Virtual Training & Success Lead**, you will be the driving force behind agent proficiency and career progression. Your primary focus will be designing and delivering a world-class virtual curriculum that transforms new hires into high-value eCommerce specialists and keeps our seasoned veterans ahead of the curve.
Key Responsibilities
- Design Learning Journeys: Architect comprehensive training programs—from initial onboarding to advanced specialization modules—focused on core eCommerce pillars (e.g., SEO, Email Marketing, Data Analytics, Shopify, Klaviyo).
- Facilitate Dynamic Sessions: Lead engaging, interactive virtual training and coaching sessions via platforms like Zoom, leveraging screen sharing and collaboration tools to ensure maximum knowledge transfer.
- Spearhead Onboarding: Manage the critical **Onboarding Week**, evaluating new agent readiness and potential, setting them up for immediate success and long-term career growth.
- Coach & Mentor: Conduct one-on-one and group coaching sessions focused on real-world problem-solving and diving deep into advanced digital specializations.
- Drive Upskilling: Develop and implement continuous learning initiatives to keep the team fluent in the newest eCommerce trends, tools, and best practices.
- Collaborate on Performance: Partner with Team Leads to identify skill gaps through performance evaluations and co-create personalized development and career advancement plans.
- Innovate Content: Continuously create, update, and refine all training materials, utilizing platforms like Trainual, Loom, and Canva for high-quality, engaging content.
What You Bring To The Role
- Experience: A minimum of 1-2 years of proven success in a dedicated **virtual training, talent development, or coaching** role.
- eCommerce Fluency: Strong, practical understanding and experience in at least two key eCommerce areas: **SEO, Email Marketing, eCommerce Website Management (Shopify, specifically), or Data Analytics.**
- Tech Stack Proficiency: Expertise with **Shopify and Klaviyo is a must-have**. Familiarity with reporting tools, Canva, Trainual, and Loom is a significant plus.
- Virtual Presence: Exceptional ability to command a virtual room, making complex technical topics engaging, clear, and actionable.
- Mindset: A natural coach, highly organized planner, self-starter, and high-energy professional committed to fostering a culture of continuous improvement.
Perks Of Being Fully Remote
- Permanent Remote Work: Enjoy the flexibility to work from anywhere with a competitive salary and guaranteed annual reviews.
- Comprehensive Benefits: Generous Paid Time Off (PTO), Health Insurance + Dental Coverage, and a Monthly Health Stipend option.
- Performance & Growth: Opportunity for Performance Bonuses based on key KPIs and clear, defined career pathways within a hyper-growth organization.
Ready to accelerate your career while accelerating the growth of others? Apply today and let's empower the future of eCommerce
Training and Development Specialist
Posted today
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Job Title:
Training and Development Specialist
Location:
Singapore
Job Description:
We are seeking a motivated and skilled
Training and Development Specialist
to design, implement, and manage learning programs that enhance employee skills, engagement, and performance. The successful candidate will collaborate with business units to identify training needs and deliver effective development initiatives aligned with organizational goals.
Key Responsibilities:
- Conduct training needs analysis to identify skill gaps and development opportunities across teams.
- Design, develop, and deliver engaging learning programs, workshops, and e-learning content.
- Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics.
- Collaborate with managers and stakeholders to ensure alignment of training initiatives with business objectives.
- Maintain training records, reports, and documentation for internal tracking and compliance purposes.
- Facilitate onboarding programs, leadership development initiatives, and continuous learning activities.
- Support employee engagement and career development initiatives through coaching and mentorship programs.
- Stay updated on industry trends, learning technologies, and best practices in talent development.
Requirements:
- Bachelor's degree in Human Resources, Education, Organizational Development, or related field.
- 3–5 years of experience in training, learning and development, or talent management roles.
- Strong understanding of adult learning principles, instructional design, and training methodologies.
- Excellent presentation, facilitation, and communication skills.
- Ability to assess training needs and evaluate program effectiveness.
- Proficiency in Microsoft Office Suite and learning management systems (LMS).
- Strong organizational and project management skills, with attention to detail.
Preferred Qualifications:
- Experience in corporate or multinational environments.
- Certification in training or learning and development (e.g., CPLP, ATD).
- Knowledge of digital learning platforms, e-learning authoring tools, or blended learning approaches.
- Ability to coach and mentor employees across various levels.
How to Apply:
Interested candidates who meet the above requirements are invited to submit their
updated resume
and a
cover letter
highlighting their relevant experience in training and development.
Please send your application to
(insert company email address)
with the subject line:
Application for Training and Development Specialist – (Your Full Name)
- Only shortlisted candidates will be contacted for an interview.
Curriculum and Training Advisor
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Job Description
Position: Curriculum and Training Advisor
Tenure: Fixed Term (2 months full-time, 3 months part-time)
Reporting to: SunCulture's Head of Sales and TechnoServe's Inclusive Business Director for Delivery
About SunCulture
Founded in 2012, SunCulture's vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercializing life-changing technology that solves the biggest daily challenges for the world's 570 million smallholder farming households. We are the largest distributor of solar water pumps / solar irrigation for smallholder farmers in Africa and were selected by Fast Company as one of the World's Most Innovative Companies. Here is a good explainer video made by CNBC. Over the last 5 years the company has grown significantly and now employs 400+ people around the world.
In March 2025, SunCulture partnered with TechnoServe — a non-profit economic development organization operating in 29 countries — to design a Technical Assistance (TA) package aimed at enhancing the performance of SunCulture's rural agent salesforce (Field Sales Agents, or FSAs). The goal: to accelerate growth, improve profitability, and deepen impact among smallholder farmers (SHFs).
Additional Technical Assistance is now needed to refine and operationalize this approach specifically, to develop all required training tools and build the capacity of Regional Training Officers (RTOs) and Sales Team Leads (STLs).
About The Role
The Curriculum and Training Advisor will support SunCulture in designing and improving training content and materials for FSAs, while also upskilling RTOs and linked STLs/FSAs. The Consultant will report jointly to SunCulture's Head of People & Culture and TechnoServe's Inclusive Business Director for Delivery. Responsible for day-to-day project management, maintaining a close working relationship with TechnoServe, and ensuring close coordination with SunCulture Management.
Key Responsibilities:
Project set up and management
- Serve as the primary point of contact for Technical Assistance delivery.
- Develop a project work plan covering all deliverables.
- Establish weekly check-ins with SunCulture and Technoserve team members to ensure activities are on track.
- Support Technoserve in managing and developing content for Steering Committee meetings with SunCulture senior management and partner investors.
Field Sales Agent Recruitment
- Develop a structured candidate assessment approach to improve recruitment quality.
- Partner with SunCulture's software provider to design and implement a digital pre-screening process that evaluates candidates' product knowledge and motivation, leveraging testimonials and real-life examples to effectively communicate the role's value proposition.
- Review materials used during open recruitment days.
- Create an interview framework and evaluation sheet to standardize candidate evaluations.
Training and Onboarding
- Develop structured agendas and role-playing formats for practical training modules.
- Compile theoretical training materials into a clear, accessible format.
- Establish a standardized testing format to assess Field Sales Agent progress.
- Design a digital learning schedule, including content and quizzes, used to reinforce learning over the first 3 months.
- Enhance training materials to equip Field Sales Agents with the skills to identify suitable farmers, farms, and crops for solar irrigation, assess the needs of diverse farmer segments, and effectively communicate SunCulture's value proposition to smallholder farmers.
Field Sales Agent Playbook
- Coordinate with the Pilot Manager, TechnoServe and other SunCulture stakeholders, to gather and incorporate feedback from the field.
- Define and document a structured daily and weekly workplan for Field Sales Agents, ensuring alignment with performance goals and field realities.
Regional Training Officer Upskilling
- Facilitate "Train-the-Trainer" sessions to enhance Regional Training Officers' facilitation and coaching skills.
- Deliver joint group training sessions with Sales Team Leads and Field Sales Agents to model best practices and collect field feedback.
- Share effective techniques for communicating core sales principles, and continuously refine the structure of weekly Regional Training Officer check-ins and coaching sessions.
Qualifications:
- Bachelor's Degree with a minimum of 10 years of relevant work experience with at least five years of business or project management in a similar context.
- Advanced degree in business management or other relevant field preferred.
- Expertise in conducting train-the-trainer sessions required.
- Experience supporting organisations or sales agents adopt productivity improvement techniques preferred.
- Experience supporting organisations establishing high-performing salesforce preferred.
- Experience supporting introduction of digital learning platforms preferred.
- Advanced degree in business management or other relevant field preferred.
- At least five years of business or project management in a similar context.
- Should possess excellent business management and project management skills.
- Full professional language proficiency in English required. Full professional language proficiency in local languages preferred.
- Proven analytical and quantitative skills.
- Excellent written and verbal communication and interpersonal skills.
- Ability to work independently, flexibly, and responsively.
Interested?
Please apply online via this job portal. We respond to all candidates; however only shortlisted candidates will be interviewed.
Please Note
SunCulture is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
Field Installation Technician (Remote Training)
Posted 7 days ago
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Responsibilities:
- Perform installations, upgrades, and repairs of company equipment at customer sites.
- Diagnose and resolve technical hardware and software issues.
- Conduct preventative maintenance to ensure optimal equipment performance.
- Interpret technical manuals, blueprints, and schematics.
- Collaborate with remote support teams to troubleshoot complex problems.
- Provide clear and concise reports on installation and maintenance activities.
- Adhere to all safety regulations and company policies.
- Manage inventory of parts and tools required for installations.
- Provide basic user training on equipment operation as needed.
- Proven experience in a field service or installation role.
- Strong understanding of mechanical and electrical systems.
- Ability to read and interpret technical documentation.
- Excellent troubleshooting and problem-solving skills.
- Valid driver's license and clean driving record.
- Willingness to travel to various customer locations.
- Proficiency in using hand and power tools.
- High school diploma or equivalent; technical certification is a plus.
- Ability to work independently and manage time effectively.
- Comfort with remote training and virtual learning platforms.
Remote Apprentice Electrician - Training Program
Posted 9 days ago
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Apprentice Electrician (Remote Training Program)
Posted 17 days ago
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Apprentice Welder - Remote Training Program
Posted 17 days ago
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Program highlights include:
- Comprehensive online training modules covering various welding techniques (e.g., SMAW, GMAW, GTAW).
- Virtual instruction from certified welding professionals.
- Assignments and projects to reinforce learning.
- Access to online resources and learning materials.
- Regular progress assessments and feedback sessions.
- Preparation for industry-recognized welding certifications.
- Guidance on safety protocols and best practices in welding.
- Mentorship from experienced welders.
- Networking opportunities with industry professionals.
- Potential for post-apprenticeship employment with partner companies.
Lead Early Childhood Educator - Remote Training & Development
Posted 17 days ago
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Job Description
Responsibilities:
- Design, develop, and deliver engaging online training programs for early childhood educators.
- Create comprehensive curriculum materials, including lesson plans, presentations, and interactive activities.
- Facilitate virtual workshops and webinars, fostering active participation and discussion.
- Provide expert guidance and mentorship to educators undergoing training.
- Stay current with research and best practices in early childhood development and pedagogy.
- Evaluate training effectiveness and incorporate feedback for continuous improvement.
- Collaborate with subject matter experts to ensure content accuracy and relevance.
- Maintain a strong understanding of diverse learning needs and adapt training approaches accordingly.
- Contribute to the development of new educational resources and initiatives.
- Bachelor's degree in Early Childhood Education, Education, Child Development, or a related field; Master's degree preferred.
- Minimum of 5 years of experience in early childhood education, with significant experience in curriculum development or teacher training.
- Strong knowledge of child development theories and early learning frameworks.
- Proven experience in designing and delivering effective adult training programs, preferably online.
- Proficiency with e-learning platforms and content creation tools.
- Excellent communication, presentation, and facilitation skills.
- Strong organizational and project management abilities.
- Ability to work both independently and collaboratively in a hybrid work environment.
Senior Automotive Diagnostic Technician - Remote Support & Training
Posted 17 days ago
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Job Description
- Providing advanced remote technical support and diagnostic assistance to field service technicians.
- Troubleshooting complex mechanical, electrical, and electronic issues in vehicles.
- Developing and refining diagnostic procedures and repair guides.
- Creating and delivering engaging remote training programs for service personnel.
- Analyzing vehicle diagnostic data and identifying recurring technical issues.
- Collaborating with engineering and product development teams to provide feedback on vehicle performance and design.
- Maintaining up-to-date knowledge of vehicle systems, diagnostic tools, and industry trends.
- Utilizing remote diagnostic tools and software to guide technicians through repairs.
- Contributing to the development of technical documentation and knowledge bases.
- Ensuring adherence to quality standards and customer satisfaction.
- Mentoring and coaching junior technicians through complex diagnostic challenges.
- Facilitating remote technical workshops and webinars.
- Master Technician certification from a reputable automotive organization (e.g., ASE Master Certified).
- Minimum of 8 years of hands-on experience as an automotive technician, with a specialization in diagnostics.
- Extensive knowledge of vehicle electronic systems, engine management, CAN bus, and diagnostic tools.
- Proven experience in troubleshooting and repairing complex automotive issues.
- Strong understanding of vehicle communication networks and diagnostic software.
- Exceptional analytical, problem-solving, and critical thinking skills.
- Excellent written and verbal communication skills, with the ability to explain technical concepts clearly.
- Experience in training or mentoring junior technicians is highly desirable.
- Proficiency with remote collaboration tools and platforms.
- Ability to work independently and manage time effectively in a remote setting.
- A passion for automotive technology and continuous learning.