18 IT Trainer jobs in Nairobi
Trainer
Posted today
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Job Description
Purpose of the Role
Deliver high-impact training aligned to company and client objectives. Continuously refine content and delivery to onboard new hires and upskill existing agents. Confidently facilitate courses with strong product and skills expertise for all training cohorts.
Key Responsibilities
- Facilitate training in line with client curriculum requirements.
- Communicate knowledge/skill updates to relevant campaign teams.
- Complete training administration within set timelines.
- Monitor process/knowledge changes and recommend content and delivery updates.
- Attend quality calibration sessions and maintain <5% variance.
- Coach trainees to close observed knowledge and skills gaps.
- Support projects including Training Needs Analysis, BQ management, campaign launches, upskills, and refreshers.
- Stay current by completing monthly knowledge assessments.
- Handle live calls for a minimum of 4 hours each month.
- Attend Train-the-Trainer (TTT) sessions with client or Master Trainer and ensure periodic sign-off/certification.
- Participate in internal/external trainer certification programs.
- Proactively self-upskill on industry trends and relevant knowledge.
Minimum Requirements
- Bachelor's degree / Diploma in Education, Training, HR, or a related field.
- At least 2 years' experience in training.
- Strong facilitation and presentation skills with the ability to engage diverse audiences.
- Solid understanding of customer service principles.
- Experience in a BPO or other fast-paced environment is an advantage.
- Ability to work rotational shifts.
Required Skills
- Advanced organizational skills; able to manage multiple priorities.
- Excellent written and verbal communication in English.
- Strong interpersonal skills.
- Proficiency in MS Office (Outlook, Word, PowerPoint, Excel).
- Ability to observe, document, and report insights constructively.
- Ability to create clear, compelling PowerPoint presentations based on findings.
How to Apply
Send your application to
with the subject line:
CareerBox Trainer
.
Closing date for applications:
5th September 2025.
Lead Trainer
Posted today
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Job Description
We are looking for a
Lead Trainer
— a dynamic individual who is not only well-spoken and credible but also brings
positive energy, and the ability to inspire and command a room
. If you are a natural crowd-puller who thrives on engaging diverse audiences, this role is for you.
The Role
Lead Trainer
will be responsible for
designing, customizing, and delivering training programs
that cover leadership, emotional intelligence, business acumen, and change management.
This role will also form a
key part of the induction process
for new employees, ensuring they are not only oriented into the company's culture and values but also energized, motivated, and equipped to succeed from day one.
You will combine
adult learning principles
with
charisma and energy
, ensuring training sessions are impactful, participative, and business-aligned.
Key Responsibilities
- Deliver
dynamic, participative training sessions
and workshops across a range of leadership and business topics. - Lead
induction sessions for new hires
, ensuring they feel welcomed, engaged, and inspired. - Inspire, coach, and mentor learners — providing constructive feedback and driving professional growth.
- Engage with clients at all levels, building trust and credibility while aligning training to organizational goals.
- Customize projects, case studies, and assignments to meet client and learner needs.
- Maintain training logs, attendance, and performance tracking with attention to detail.
- Continuously evaluate and refine training programs using participant and client feedback.
- Position training content with clarity, confidence, and a strong sense of
ROI and business impact
.
What We're Looking For
- A well-spoken communicator
with excellent facilitation and presentation skills. - Executive presence
with the ability to inspire confidence across senior leadership and frontline learners alike. - Positive energy and charisma
— a true "crowd-puller" who thrives in interactive learning environments. - Bachelor's degree in Business Administration, Organizational Development, or a related field.
- Minimum
3 years' experience
as a trainer in corporate or client-facing environments. - Strong skills in coaching, mentoring, and adult learning facilitation.
- Experience with
Virtual Learning Environments (VLEs)
and Microsoft Office. - Professional certifications in training/facilitation (an added advantage).
How to Apply
Send your CV and cover letter to with the subject line:
CareerBox Lead Trainer Application
Deadline: 5th October 2025
Pro Trainer
Posted today
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Job Description
About the Role
We are seeking a dynamic and experienced
Pro Trainer
to join our team. This role is responsible for customizing and delivering high-impact training programs that empower employees from partnering organizations to excel in leadership, emotional intelligence, strategic business acumen, and change management.
As a trusted partner to our clients, you will play a critical role in creating engaging learning experiences, coaching individuals toward their full potential, and ensuring seamless integration of best practices into business operations. This is an exciting opportunity for a passionate facilitator who thrives in client engagement and relationship-building.
Key Responsibilities
Client Engagement
- Facilitate dynamic training sessions, workshops, and seminars across multiple leadership and business topics.
- Evaluate training effectiveness through feedback, performance data, and robust evaluation methods.
- Deliver active, project-based learning experiences tailored to organizational needs.
- Build and maintain trusted relationships with clients, confidently engaging stakeholders at all levels.
- Present solutions aligned with client goals, showcasing ROI and organizational impact.
People Development
- Provide coaching, mentorship, and constructive feedback to learners for their professional growth.
- Demonstrate gravitas, empathy, and adaptability when engaging with diverse participants.
- Manage challenging discussions tactfully and maintain an inclusive learning environment.
- Prepare thoroughly for training delivery, tailoring content to audience needs.
- Foster continuous improvement in participants while modeling self-reflection and growth.
Process & Risk
- Manage learner registration, attendance tracking, and reporting.
- Collect and analyze feedback to improve future sessions in partnership with content teams.
- Maintain accurate training logs and provide reports on participation and quality.
- Ensure compliance with training schedules and guidelines.
Financial & Business Impact
- Align training content with business objectives and client industry needs.
- Position and communicate training solutions to demonstrate measurable ROI.
- Identify opportunities for upskilling, cross-selling, and expanding training engagements.
- Collaborate with IT and content teams to ensure smooth technical and program delivery.
Skills & Competencies
- Strong facilitation and presentation skills
- Excellent communication and interpersonal skills
- High emotional intelligence and situational awareness
- Strategic thinking and business acumen
- Time management and organizational skills
- Creativity and adaptability in training approaches
- Proficiency in Microsoft Office and Virtual Learning Environments
Qualifications & Experience
- Bachelor's degree in Business Administration, Organizational Development, or related field.
- Minimum of
3 years' experience as a trainer
with proven success in engaging adult learners. - Demonstrated ability to inspire diverse audiences and drive behavioral change.
- Strong track record in client-facing roles and stakeholder engagement.
- Professional certifications in training, coaching, or facilitation are an added advantage.
- Experience with virtual/online training delivery.
- Ability to work under pressure and adapt to business needs with flexibility.
How to Apply
Interested candidates are invited to submit their CV to
with the subject line:
Pro Trainer Application
.
Application Deadline:
21st September 2025
Management Trainer
Posted today
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Job Description
Call for Professional Trainers & Facilitators
We are seeking highly qualified and experienced trainers/facilitators to deliver capacity-building sessions in the following areas:
Climate Change
– adaptation, mitigation, and resilience strategies
Sustainable Development Goals (SDGs)
– integration, localization, and reporting
Monitoring & Evaluation (M&E)
– frameworks, tools, and impact measurement
Ideal candidates should demonstrate strong expertise in curriculum design, adult learning methodologies, and facilitation, with a proven track record in empowering organizations and communities to drive transformative change.
If you are passionate about contributing to sustainable development and have the experience to match, we welcome your expression of interest.
Kindly reach out via (your contact/email) or direct message to explore collaboration opportunities.
Together, let's advance knowledge into action for a sustainable and inclusive future.
CapacityBuilding #ClimateChange #SDGs #MonitoringAndEvaluation #Sustainability #Training #Facilitation #Development #Impact #ProfessionalGrowthConsultant Trainer
Posted today
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Job Description
About Us
Phoenix Center for Policy, Research & Training is a leading institution dedicated to empowering professionals through high-quality, practical training and research. We specialize in developing capacity for individuals and organizations working in complex environments, particularly within the humanitarian and development sectors. Our mission is to transform policy into practice by offering cutting-edge courses designed to elevate skills, empower leaders, and drive effective action in crucial areas like mental health and psychosocial support.
About the Role
Phoenix Center is seeking a highly qualified and experienced
Consultant Trainer
to deliver our comprehensive
Mental Health and Psychosocial Support (MHPSS) in Humanitarian Settings Training Course
. This role involves facilitating a rigorous training program designed to equip humanitarian professionals with the essential skills and knowledge required for MHPSS response in emergency settings.
Key Duties and Responsibilities
The Consultant Trainer
will be responsible for ensuring the successful delivery of the MHPSS training course, including:
- Course Delivery:
Facilitating the course modules of the MHPSS course, which includes the IASC MHPSS framework, needs assessment, basic psychosocial support skills, case management, and self-care. - Practical Application:
Leading and guiding practical sessions, role-playing exercises, and group discussions, such as analysing case studies, providing psychological first aid, and developing a simple MHPSS needs assessment plan. - Case Study Management:
Overseeing the extended MHPSS Case Study, where participants develop and present a full MHPSS plan for a mock crisis scenario. - Quality Assurance:
Maintaining the high standard of training quality, ensuring the course content is engaging, effective, and immediately applicable to participants' professional roles, and adapting content based on continuous course improvement processes. - Mentorship:
Bringing a wealth of real-world knowledge and practical insights, grounded in both international standards and on-the-ground experience, to the classroom.
Minimum Qualifications
- Minimum of a Master's Degree
in Psychology, Social Work, Counseling, Public Health, Humanitarian Studies, or a related field. - Minimum of three (3) years of direct, practical experience
in leading MHPSS interventions within various humanitarian or emergency settings. - Demonstrated expertise and strong background in both
psychology and social work
. - Thorough understanding and practical application knowledge of the
IASC MHPSS framework
. - Proven ability to conduct
MHPSS needs assessments
and design related programs. - Experience in delivering professional training or conducting capacity-building workshops for adult learners.
Certified Personal Trainer
Posted today
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Job Description
At
Fit Generation - Healthy Living (FitGen)
, we are passionate about
transforming lives through fitness and wellness
.
We believe fitness is more than workouts — it's about building strength, confidence, and sustainable habits that empower people to live healthier, more fulfilling lives.
We are looking for a
certified, experienced, and business-minded Personal Trainer
to join our team in Nairobi. This role goes beyond training — you will be a
brand ambassador
, delivering exceptional client experiences and promoting FitGen's full range of premium services and products.
Key ResponsibilitiesPersonal Training
- Conduct
comprehensive fitness assessments
and consultations to understand client goals and needs. - Design and deliver
tailored fitness programs
focusing on strength, conditioning, mobility, weight management, and injury prevention. - Provide
safe, engaging, and results-driven one-on-one and group sessions
in gym and wellness facilities. - Track and evaluate client progress to ensure continuous improvement and measurable outcomes.
Corporate Programs
- Lead
corporate fitness sessions
and wellness programs for organizations. - Develop group programs that support employee well-being, stress management, and healthy workplace culture.
- Represent FitGen in
corporate demos, workshops, and events
, creating lasting partnerships.
Upselling & Brand Growth
- Identify client needs and
upsell FitGen products and services
, including: - Corporate wellness packages
- Online programs and on-demand workout plans
- Nutrition services and meal plans
- Fitness ebooks and digital products
- Build strong client relationships to
increase retention, referrals, and revenue
. - Support marketing initiatives by participating in branded events, content creation, and promotions.
Safety & Compliance
- Enforce strict safety standards to prevent injury and ensure correct exercise techniques.
- Maintain accurate records, waivers, and client documentation.
- Stay current with certifications, fitness research, and industry best practices.
Qualifications
- Certified Personal Trainer with a recognized certification such as
ACE, NASM, ISSA, or ACSM
(or equivalent local accreditation). - Minimum 2
years of proven experience
delivering one-on-one and group personal training sessions. - Expertise in
strength training, mobility, weight management, and injury prevention
. - Sales-driven mindset
with experience upselling fitness services and products. - Valid
First Aid and CPR certifications
. - Fluent in
English
(spoken and written); Kiswahili is an advantage. - Highly presentable and professional
to represent a premium fitness brand. - Verifiable track record of
client success stories and measurable results
. - Must provide a
Certificate of Good Conduct
(clean background check). - Medically fit
and able to pass a fitness clearance. - Flexible schedule, including early mornings, evenings, weekends, and corporate events.
Key Attributes
- Passion for transforming lives through fitness and wellness.
- Strong communication and interpersonal skills to
motivate and inspire clients
. - Business-minded, goal-oriented, and proactive.
- Highly organized and detail-focused.
- Committed to continuous learning and professional growth.
FMCG sales trainer
Posted today
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Job Description
Company Description
Smart Sales Kenya is a sales company dedicated to supporting entrepreneurs managing small and medium enterprises in Kenya. Our mission is to help these businesses grow by building their sales capacity. We provide tailored solutions and services to enhance sales processes and outcomes, enabling businesses to reach the next level.
Role Description
This is an on-site full-time role for a Sales Manager located in Nairobi County, Kenya. The Sales Manager will oversee and drive sales activities, develop sales strategies, and ensure the sales team meets its targets. Daily tasks include managing the sales team, analyzing sales data, preparing reports, identifying new business opportunities, and maintaining customer relationships. The Sales Manager will also be responsible for setting sales goals and creating plans for business growth.
Qualifications
- Experience in FMCG Sales and Sales Management, Planning, and Team Leadership
- Experience in Modern trade and trade marketing activities
- Distributor development and management
- Excellent Communication and Negotiation abilities
- Skills in basic Data Analysis, Report Preparation, and CRM Software
- Proven track record in meeting or exceeding sales targets
- Strong problem-solving and decision-making skills
- Bachelor's degree in Business, Marketing, or a related field
- Experience in the Kenyan market is a plus
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Special Needs EdTech Trainer
Posted today
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Job Description
Join Pericha Global Investments Limited (PGI Limited) as a Special Needs EdTech Trainer and be at the forefront of transforming education in Africa. Based in Nairobi, Kenya, PGI Limited is a leading technology company established in 2025, dedicated to revolutionizing the educational landscape through innovative AI and ed-tech solutions.
As a Special Needs EdTech Trainer, you will play a vital role in our mission to provide quality education for all students, regardless of their circumstances. You will collaborate with a passionate team within our AI Automation Engineering Studio, Training, Research and Consulting Center, and e-Assessment SaaS platform to create meaningful impact in education. We embrace our core values of accountability, boldness, commitment, education, impact, innovation, and teamwork while contributing to Kenya's Vision 2030 goals.
Tasks
Design, develop, and deliver digital training programs tailored for learners with diverse special needs.
Integrate AI-driven and assistive technologies to support students with:
Hearing impairments
Visual impairments
Emotional and Behavioural Difficulties (EBD)
Gifted and Talented learners
Physical and Multiple Disabilities
Provide hands-on training and mentorship for educators, caregivers, and institutions on inclusive practices.
Collaborate with research teams to evaluate and adapt ed-tech tools for specific special needs groups.
Develop digital learning resources aligned with
Universal Design for Learning (UDL)
principles.Facilitate workshops and experiential training for teacher trainees, graduate students, and faculty.
Support implementation of inclusive e-assessment systems for learners with varying disabilities.
Monitor, evaluate, and report on training outcomes, emphasizing accessibility and learner progress.
Build partnerships with schools and universities to promote inclusive and technology-driven education practices.
Requirements
Bachelor's degree in Education, Special Education, or a related field.
Proven experience in developing and delivering educational technology training for special needs education.
Strong understanding of AI-driven educational tools and their application in special education settings.
Excellent communication and interpersonal skills to effectively train diverse groups of educators and stakeholders.
Demonstrated ability to adapt training materials to accommodate various learning styles and needs.
Bachelor's degree in Special Needs Education, Educational Technology, or a related field (Master's is an added advantage).
Minimum of 3 years' professional experience in special needs education and/or ed-tech training.
Demonstrated expertise in supporting learners with:
Hearing impairments
Visual impairments
Emotional and Behavioural Difficulties (EBD)
Gifted and Talented learners
Physical and Multiple Disabilities
Strong knowledge of assistive technologies, AI-based learning tools, and digital inclusion strategies.
Proven ability to design and deliver engaging training programs for diverse audiences.
Excellent facilitation, coaching, and mentorship skills with sensitivity to learner needs.
Proficiency in e-learning platforms, cloud-based systems, and digital content creation.
Research and report-writing skills, with ability to translate findings into practical training solutions.
Strong communication, collaboration, and intercultural competence, aligned with
Kenya's Vision 2030
goals.
Benefits
Competitive compensation package, flexible work schedule, and hybrid work environment.
At PGI Limited, we believe in
education for all
. By joining us, you will not only advance your career in EdTech and Special Needs Education, but also contribute to
shaping an inclusive future
where every learner — regardless of ability — thrives. If you are driven, innovative, and ready to make a lasting impact in Africa's education sector,
apply now and be part of the transformation.
Procurement and SCM Trainer
Posted today
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Job Description
Company Description
Harley Reed is a UK and pan-African professional services company established in 1991, with a network of offices across the UK and Africa. The Kenya subsidiary operates from Nairobi and was established in 2020 with a particular focus on procurement and supply chain management advisory and training solutions spanning diagnostics, procurement transformation, and skills development. The company is a CIPS Centre of Excellence - the only in East Africa; and a study centre for CILT International.
Role Description
This is a full-time Procurement and SCM Trainer role based in Nairobi. The Procurement and SCM Trainer will be responsible for designing, developing and delivering training courses on procurement and supply chain management to clients in various industries. The Procurement and SCM Trainer will also work closely with the Knowledge Services team to develop and update training materials and ensure that the course content is up-to-date and relevant to the current industry standards.
Qualifications
- MCIPS qualification or equivalent in procurement and supply chain management is essential
- Experience in designing, delivering and facilitating training courses on procurement and supply chain management
- Excellent knowledge of procurement and supply chain management processes and techniques
- Experience in developing and updating training materials, including e-learning content
- Excellent interpersonal and communication skills
- Strong organizational and project management skills
- Proficiency in Microsoft Office Suite, specifically Word and PowerPoint
- Bachelor's degree in Business Administration, Procurement and Supply Chain Management, Education, or related field
Special Needs EdTech Trainer
Posted today
Job Viewed
Job Description
Join Pericha Global Investments Limited (PGI Limited) as a Special Needs EdTech Trainer and be at the forefront of transforming education in Africa. Based in Nairobi, Kenya, PGI Limited is a leading technology company established in 2025, dedicated to revolutionizing the educational landscape through innovative AI and ed-tech solutions.
As a Special Needs EdTech Trainer, you will play a vital role in our mission to provide quality education for all students, regardless of their circumstances. You will collaborate with a passionate team within our AI Automation Engineering Studio, Training, Research and Consulting Center, and e-Assessment SaaS platform to create meaningful impact in education. We embrace our core values of accountability, boldness, commitment, education, impact, innovation, and teamwork while contributing to Kenya's Vision 2030 goals.
Tasks- Design, develop, and deliver digital training programs tailored for learners with diverse special needs.
Integrate AI-driven and assistive technologies to support students with:
Hearing impairments
- Visual impairments
- Emotional and Behavioural Difficulties (EBD)
- Gifted and Talented learners
Physical and Multiple Disabilities
Provide hands-on training and mentorship for educators, caregivers, and institutions on inclusive practices.
- Collaborate with research teams to evaluate and adapt ed-tech tools for specific special needs groups.
- Develop digital learning resources aligned with Universal Design for Learning (UDL) principles.
- Facilitate workshops and experiential training for teacher trainees, graduate students, and faculty.
- Support implementation of inclusive e-assessment systems for learners with varying disabilities.
- Monitor, evaluate, and report on training outcomes, emphasizing accessibility and learner progress.
- Build partnerships with schools and universities to promote inclusive and technology-driven education practices.
- Bachelor's degree in Education, Special Education, or a related field.
- Proven experience in developing and delivering educational technology training for special needs education.
- Strong understanding of AI-driven educational tools and their application in special education settings.
- Excellent communication and interpersonal skills to effectively train diverse groups of educators and stakeholders.
- Demonstrated ability to adapt training materials to accommodate various learning styles and needs.
- Bachelor's degree in Special Needs Education, Educational Technology, or a related field (Master's is an added advantage).
- Minimum of 3 years' professional experience in special needs education and/or ed-tech training.
Demonstrated expertise in supporting learners with:
Hearing impairments
- Visual impairments
- Emotional and Behavioural Difficulties (EBD)
- Gifted and Talented learners
Physical and Multiple Disabilities
Strong knowledge of assistive technologies, AI-based learning tools, and digital inclusion strategies.
- Proven ability to design and deliver engaging training programs for diverse audiences.
- Excellent facilitation, coaching, and mentorship skills with sensitivity to learner needs.
- Proficiency in e-learning platforms, cloud-based systems, and digital content creation.
- Research and report-writing skills, with ability to translate findings into practical training solutions.
- Strong communication, collaboration, and intercultural competence, aligned with Kenya's Vision 2030 goals.
Competitive compensation package, flexible work schedule, and hybrid work environment.
At PGI Limited, we believe in education for all. By joining us, you will not only advance your career in EdTech and Special Needs Education, but also contribute to shaping an inclusive future where every learner — regardless of ability — thrives. If you are driven, innovative, and ready to make a lasting impact in Africa's education sector, apply now and be part of the transformation.