1393 Software Engineer jobs in Nairobi

Want to help banks fight financial crime with AI?
At Vyntra, we build solutions that give financial institutions full visibility of every transaction while protecting them against fraud and money laundering. As a Professional Services Consultant, you'll play a key role in bringing our technology to life for customers. You'll work directly with banks and financial institutions, guiding them through the implementation of our transaction intelligence platform, solving complex challenges, and helping them get the most from our solutions.

This is a hands-on, customer-facing role where no two projects look the same — one day you might be deploying a new solution, the next solving a critical issue or advising clients on best practices. If you're proactive, resourceful, and confident in front of customers, you'll thrive here.

In This Role At Vyntra, You Will

• Deliver full end-to-end technical implementation projects of our innovative software solutions, ensuring they meet or exceed customer expectations.
• Maintain advanced technical capability to implement and operate Vyntra solutions at a high level of competency.
• Design and deploy solutions to the required standard of quality.
• Understand customer requirements and advise on best use of Vyntra's solutions.
• Educate and empower customers to maximize adoption of the solution.
• Provide service and support at levels 1/2/3 as needed.
• Collaborate closely with Project Managers, Business Analysts, Presales, Sales, and R&D teams.
• Participate in pre-sales activities, including RFP responses and proof-of-concept exercises.

What We're Looking For

• Strong IT/software implementation skills with hands-on experience.
• Expertise in Linux and scripting languages such as Python, PySpark, and Bash.
• Database experience is a plus such as SQL and scripting to extract or manipulate data (administration not required); familiarity with ElasticSearch, Oracle, MSSQL, MariaDB is a plus.
• Strong problem-solving skills and ability to manage dynamic, customer-specific projects.
• Excellent communication skills; able to explain technical concepts to non-technical audiences.
• Customer-facing or consulting experience (minimum 2 years) and experience handling complex or ad hoc challenges.
• Finance, banking, or related background is advantageous.
• Fluent English; other languages a plus.

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 8+ years of experience in software development, with a significant focus on cloud architecture and distributed systems.
• Expertise in at least one major cloud platform (AWS, Azure, GCP) and associated services.
• Proficiency in multiple programming languages (e.g., Java, Python, Go, Node.js).
• Deep understanding of microservices architecture, API design, and RESTful principles.
• Experience with containerization (Docker) and orchestration (Kubernetes).
• Strong knowledge of database technologies (SQL and NoSQL) and data modeling.
• Proven experience with CI/CD pipelines, automated testing, and infrastructure as code (IaC).
• Excellent problem-solving, analytical, and architectural design skills.
• Exceptional communication, leadership, and mentoring abilities.
• Ability to work independently and lead technical initiatives in a remote setting.

Key Responsibilities

AI Agent Development

• Build and deploy
  AI-powered conversational agents
  (voice + chat) for client-facing and internal workflows.
• Fine-tune and integrate
  LLMs (OpenAI, Anthropic, Cohere, etc.)
  into business workflows.
• Implement intent recognition, entity extraction, and dialogue management with frameworks like
  Rasa, LangChain, or Haystack
  .

Process Automation

• Automate workflows such as
  lead intake, survey booking, billing, reminders, and consignment tracking
  .
• Integrate AI agents with
  CRM systems (HubSpot, Salesforce, Zoho)
  and
  billing tools (QuickBooks, Xero)
  .
• Leverage
  N8N, Replit, ,
  Zapier
  or custom APIs
  for workflow orchestration.

System Architecture & Integrations

• Design modular architectures for scalable automation.
• Build API-first integrations with WhatsApp, email, SMS, and telephony platforms (Twilio, Vonage).
• Develop monitoring dashboards to track agent performance (response times, accuracy, conversion impact).

Optimization & Continuous Learning

• Apply
  prompt engineering and fine-tuning
  for domain-specific tasks (e.g., moving inquiries, insurance terms, shipment tracking).
• Use analytics to continuously improve agent performance (reduce errors, increase automation coverage).
• Implement
  feedback loops
  to retrain models on real-world conversations.

Required Technical Skills

• Strong proficiency in
  Python or
  (for automation scripting and AI integration).
• Experience with
  AI agent frameworks
  (LangChain, Rasa, AutoGPT, AgentGPT).
• Familiarity with
  NLP/LLM APIs
  (OpenAI GPT models, Hugging Face transformers, Cohere).
• Hands-on experience with
  automation platforms
  (Zapier, Make, Airflow) and API development.
• Knowledge of
  cloud deployment
  (AWS, GCP, or Azure) and containerization (Docker, Kubernetes).
• Understanding of
  databases & vector stores
  (PostgreSQL, Pinecone, Weaviate, ChromaDB).
• Ability to integrate
  voice AI
  (e.g., Twilio, Deepgram, ElevenLabs) into real-time workflows.

• Provide remote, first-line and second-line technical support for a wide range of HVAC products and systems.
• Troubleshoot complex technical issues via phone, email, video conferencing, and remote diagnostic tools.
• Interpret technical documentation, schematics, and performance data to diagnose and resolve system faults.
• Guide field technicians through installation, repair, and maintenance procedures.
• Escalate unresolved issues to senior engineers or product development teams, providing detailed information and analysis.
• Develop and maintain technical support documentation, including FAQs, troubleshooting guides, and best practice articles.
• Contribute to product improvement by identifying recurring issues and providing feedback to the engineering department.
• Analyze system performance data to identify potential problems and recommend proactive solutions.
• Train internal staff and external partners on HVAC system operation and troubleshooting.
• Ensure timely and accurate logging of all support interactions and resolutions in the CRM system.
• Stay up-to-date with the latest advancements in HVAC technology and industry standards.

• Proven experience in HVAC system design, installation, or technical support.
• In-depth knowledge of refrigeration cycles, psychrometrics, air balancing, and electrical controls for HVAC systems.
• Proficiency in reading and interpreting technical drawings, schematics, and blueprints.
• Experience with diagnostic tools and software for HVAC systems.
• Strong analytical and problem-solving skills with a methodical approach.
• Excellent verbal and written communication skills, with the ability to explain technical concepts to diverse audiences.
• Demonstrated ability to work effectively in a remote environment, managing time and prioritizing tasks independently.
• A relevant technical certification or degree in Mechanical Engineering, HVAC Technology, or a related field is preferred.
• Experience with building automation systems (BAS) is a significant advantage.
• Customer-focused mindset with a passion for providing excellent technical support.

• Design, configure, and program Programmable Logic Controllers (PLCs) and Distributed Control Systems (DCS) for industrial applications.
• Specify and select instrumentation, including sensors, transmitters, control valves, and analytical equipment, based on process requirements.
• Develop Human-Machine Interface (HMI) and Supervisory Control and Data Acquisition (SCADA) systems for process visualization and control.
• Conduct remote troubleshooting and diagnostics of instrumentation and control system issues, providing timely solutions to minimize downtime.
• Develop and implement control strategies and algorithms to optimize process performance, efficiency, and safety.
• Create and maintain P&IDs (Piping and Instrumentation Diagrams), control narratives, loop diagrams, wiring schematics, and functional design specifications.
• Collaborate with process engineers, project managers, and field technicians to ensure successful project execution and system integration.
• Perform Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) remotely where feasible.
• Stay current with advancements in automation technology, industry standards, and best practices.
• Provide technical guidance and mentorship to junior engineers and technicians.

• Bachelor's degree in Electrical Engineering, Chemical Engineering, Mechanical Engineering, or a related field.
• Minimum of 7 years of experience in instrumentation and control systems engineering within an industrial environment (e.g., Oil & Gas, Chemical Processing, Manufacturing, Power Generation).
• Proven expertise in programming and troubleshooting various PLC platforms (e.g., Siemens, Rockwell Automation, Schneider Electric) and DCS systems.
• Strong knowledge of industrial communication protocols (e.g., Modbus, Profibus, Ethernet/IP).
• Experience with SCADA/HMI software packages (e.g., Wonderware, Ignition, FactoryTalk View).
• Proficiency in reading and interpreting P&IDs, electrical schematics, and control logic diagrams.
• Excellent analytical, problem-solving, and diagnostic skills.
• Strong verbal and written communication skills, with the ability to explain technical concepts clearly.
• Ability to work independently and manage multiple tasks in a remote setting.
• Experience with process safety management (PSM) and SIL (Safety Integrity Level) assessments is a plus.

• Provide remote technical support and troubleshooting for automated systems and equipment.
• Diagnose and resolve complex electro-mechanical and software issues.
• Plan and coordinate field service activities, including installations, preventative maintenance, and repairs.
• Develop and execute preventative maintenance schedules.
• Train client personnel on the operation and maintenance of equipment.
• Maintain detailed service reports, documenting all interventions and resolutions.
• Identify opportunities for equipment upgrades and process improvements.
• Manage spare parts inventory and ensure timely replenishment.
• Adhere to all safety protocols and company procedures.
• Collaborate with engineering and sales teams to provide feedback on product performance.
• Contribute to the development of technical documentation and service manuals.

• Associate's or Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related technical field.
• Minimum of 6 years of experience in field service, installation, or maintenance of industrial automation systems.
• Proven expertise in PLCs (e.g., Siemens, Allen-Bradley), robotics, HMI, and SCADA systems.
• Strong understanding of electro-mechanical systems, pneumatics, hydraulics, and instrumentation.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and interpersonal skills for client interaction.
• Ability to manage time effectively and prioritize tasks in a remote coordination role.
• Proficiency with diagnostic tools and test equipment.
• Willingness to travel occasionally for critical on-site interventions (as needed, specific to client requirements).
• Experience with a variety of automation platforms and software is a plus.

• Design, develop, and implement advanced robotic systems and automation solutions.
• Create and optimize control algorithms for robotic manipulators and mobile platforms.
• Conduct simulations and analyses to validate robotic system designs and performance.
• Integrate robotic systems with existing manufacturing or operational processes.
• Program industrial robots using various programming languages and software.
• Troubleshoot and resolve complex technical issues in robotic systems.
• Collaborate with cross-functional teams to define project requirements and specifications.
• Develop technical documentation, including design specifications and user manuals.
• Stay abreast of the latest advancements in robotics, AI, and automation technologies.
• Contribute to R&D efforts for new product development and process improvements.
• Manage project timelines and deliverables in a remote work environment.
• Provide technical guidance and support to junior engineers.

• Master's or Ph.D. in Mechanical Engineering, Electrical Engineering, or a related field with a focus on robotics/automation.
• Minimum of 8 years of experience in robotics engineering and automation.
• Extensive experience with robotic programming (e.g., KUKA KRL, ABB RAPID, FANUC TP).
• Proficiency in ROS (Robot Operating System) and related software tools.
• Strong programming skills in C++, Python, and MATLAB.
• Deep understanding of control theory, kinematics, and dynamics.
• Experience with sensor integration and computer vision for robotic applications.
• Proven ability to manage complex engineering projects from concept to completion.
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong communication and teamwork abilities, particularly in a remote setting.
• Experience with simulation software (e.g., Gazebo, CoppeliaSim).