Lead Remote Project Manager - Software Development
40100 Nairobi, Nairobi
KES120000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a forward-thinking technology firm at the forefront of digital innovation, is actively recruiting a Lead Remote Project Manager to oversee the successful delivery of complex software development projects. This is a critical, fully remote role, requiring a seasoned professional to guide cross-functional teams from conception through to deployment, all managed from their home base, with a focus on opportunities within Malindi, Kilifi, KE and surrounding regions. You will be responsible for defining project scope, objectives, and deliverables in collaboration with stakeholders, developing comprehensive project plans, managing timelines, budgets, and resources effectively. This role demands exceptional leadership to motivate and manage remote development teams, ensuring clear communication channels, fostering a collaborative environment, and resolving impediments swiftly. The ideal candidate will possess extensive experience in Agile methodologies (Scrum, Kanban), software development lifecycle management, and proficiency with project management tools such as Jira, Asana, or Trello. Strong analytical and risk management skills are essential, as is the ability to anticipate and mitigate potential issues. Excellent stakeholder management, negotiation, and communication skills are crucial for interfacing with both technical teams and business leaders. This position requires a proactive, detail-oriented individual who excels in a fast-paced, remote-first environment. You must be adept at fostering team cohesion and driving project success despite geographical distances. If you are passionate about leading impactful software projects and thrive in a fully remote setting, this is an unparalleled opportunity to make a significant contribution to our client's success.
This advertiser has chosen not to accept applicants from your region.
0
Lead Software Architect
80206 Nairobi, Nairobi
KES500000 Annually
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client is seeking an accomplished Lead Software Architect to design and guide the development of innovative software solutions. This is a fully remote position, enabling you to shape technical strategies from anywhere. The ideal candidate will possess extensive experience in software design, development, and architecture, with a deep understanding of various programming languages, frameworks, and cloud technologies. You will be responsible for defining the overall technical vision, designing scalable and robust software architectures, and setting technical standards for development teams. Key responsibilities include collaborating with product managers and stakeholders to translate business requirements into technical specifications, mentoring engineering teams, and ensuring the quality and performance of software products. You will also be tasked with evaluating and recommending new technologies, as well as driving best practices in software development, such as clean code, test-driven development (TDD), and continuous integration/continuous deployment (CI/CD). Strong leadership, problem-solving, and communication skills are essential for this role. Experience with microservices architecture, API design, and cloud platforms (AWS, Azure, GCP) is required. A bachelor's or master's degree in Computer Science, Engineering, or a related field, along with a significant track record of successful software projects, is expected. You will be instrumental in fostering a culture of technical excellence and innovation within the engineering organization. The ability to anticipate future technology trends and their impact on the business is a key asset. If you are a visionary architect passionate about building high-quality, scalable software solutions and excel in a remote, collaborative environment, we encourage you to apply. Join our client and lead the technological direction of groundbreaking software.
This advertiser has chosen not to accept applicants from your region.
1
Remote Technical Support Lead
80200 Nairobi, Nairobi
KES95000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is looking for an experienced and customer-focused Technical Support Lead to manage their remote support team. This role demands a leader with a strong technical aptitude, excellent communication skills, and a passion for providing exceptional customer service. You will be responsible for overseeing the daily operations of the technical support department, ensuring timely and effective resolution of customer issues, and driving continuous improvement in support processes. The ideal candidate will have a proven track record in managing support teams, troubleshooting complex technical problems, and implementing customer support best practices.
Your responsibilities will include leading, training, and mentoring a team of support specialists, assigning tasks, and monitoring performance to meet service level agreements (SLAs). You will also be involved in developing and maintaining support documentation, knowledge bases, and FAQs. This role requires hands-on involvement in resolving escalated customer issues, identifying root causes, and collaborating with engineering and product teams to implement solutions. You will track support metrics, analyze trends, and report on team performance and customer satisfaction. Experience with ticketing systems (e.g., Zendesk, Jira Service Management) and remote support tools is essential. We are seeking a proactive problem-solver who can foster a positive team environment and ensure a seamless customer experience. This is a remote-first position, requiring strong organizational skills, the ability to manage time effectively, and proficiency in virtual collaboration tools. If you are passionate about customer success and looking to lead a high-performing team from **Malindi, Kilifi, KE**, we invite you to apply.
Your responsibilities will include leading, training, and mentoring a team of support specialists, assigning tasks, and monitoring performance to meet service level agreements (SLAs). You will also be involved in developing and maintaining support documentation, knowledge bases, and FAQs. This role requires hands-on involvement in resolving escalated customer issues, identifying root causes, and collaborating with engineering and product teams to implement solutions. You will track support metrics, analyze trends, and report on team performance and customer satisfaction. Experience with ticketing systems (e.g., Zendesk, Jira Service Management) and remote support tools is essential. We are seeking a proactive problem-solver who can foster a positive team environment and ensure a seamless customer experience. This is a remote-first position, requiring strong organizational skills, the ability to manage time effectively, and proficiency in virtual collaboration tools. If you are passionate about customer success and looking to lead a high-performing team from **Malindi, Kilifi, KE**, we invite you to apply.
This advertiser has chosen not to accept applicants from your region.
2
Remote Technical Support Team Lead
80200 Nairobi, Nairobi
KES180000 Annually
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking a dynamic and experienced Remote Technical Support Team Lead to manage and motivate a high-performing customer support team. This fully remote position requires a leader with a strong technical aptitude, exceptional communication skills, and a proven ability to resolve complex customer issues efficiently. You will be responsible for ensuring outstanding customer service, driving team performance, and contributing to the continuous improvement of support processes.
Responsibilities:
Responsibilities:
- Lead, coach, and mentor a remote team of technical support specialists, fostering a positive and productive work environment.
- Manage the daily operations of the technical support function, ensuring timely and effective resolution of customer inquiries and issues.
- Develop and implement strategies to improve customer satisfaction, first-call resolution rates, and overall support efficiency.
- Monitor team performance, analyze support metrics, and provide regular reports to management.
- Identify recurring technical issues and collaborate with product development teams to implement solutions and prevent future problems.
- Develop and maintain comprehensive knowledge base articles and troubleshooting guides for both support staff and customers.
- Ensure adherence to service level agreements (SLAs) and company quality standards.
- Train new team members and conduct ongoing training for existing staff on new products, features, and support procedures.
- Handle escalated customer issues and provide expert troubleshooting assistance.
- Contribute to the strategic planning and continuous improvement of customer support operations.
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Minimum of 5 years of experience in technical support or customer service, with at least 2 years in a leadership or supervisory role.
- Proven experience managing remote teams and utilizing remote collaboration tools effectively.
- Strong technical understanding of software applications, hardware, and network troubleshooting.
- Excellent problem-solving, analytical, and diagnostic skills.
- Exceptional communication, interpersonal, and conflict-resolution abilities.
- Experience with helpdesk software and CRM systems (e.g., Zendesk, Salesforce Service Cloud).
- Ability to manage multiple priorities and work under pressure in a fast-paced environment.
- Customer-centric mindset with a passion for delivering exceptional service.
- This role is based in **Malindi, Kilifi, KE**, but operates as a fully remote position, offering the convenience of working from home.
This advertiser has chosen not to accept applicants from your region.
3
Lead Child Development Specialist (Remote)
80202 Nairobi, Nairobi
KES180000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client is looking for a highly qualified and compassionate Lead Child Development Specialist to join their dedicated team in a fully remote capacity. This position is ideal for an expert passionate about early childhood education and development, who thrives in a virtual environment. You will be responsible for designing, implementing, and overseeing innovative curriculum and programs that foster cognitive, social, emotional, and physical growth in young children. This role requires extensive knowledge of child psychology, developmental milestones, and best practices in early learning. You will lead a team of remote educators and support staff, providing guidance, training, and performance feedback to ensure the highest quality of care and education. Key responsibilities include developing engaging lesson plans, creating age-appropriate activities, and assessing children's progress through virtual observation and reporting tools. You will also collaborate with parents and guardians, offering virtual consultations and resources to support their child's development at home. The ideal candidate will have a strong understanding of educational technology platforms and virtual learning environments, enabling effective engagement with children and families. Excellent communication, interpersonal, and organizational skills are essential for success in this remote role. You will need to be adept at managing multiple projects simultaneously, maintaining detailed records, and ensuring compliance with all relevant child welfare and educational standards. This is a significant opportunity to shape the future of remote childcare services and contribute to the well-being and educational success of children from afar. Experience in curriculum development, special education needs, and multicultural educational approaches is highly valued. The ability to work independently, manage time effectively, and maintain a positive and supportive virtual classroom atmosphere is critical. We seek a motivated individual who can inspire and guide both children and educators in a unique, digitally-driven setting. Your expertise will be instrumental in creating a nurturing and stimulating virtual learning environment, promoting holistic child development.
This advertiser has chosen not to accept applicants from your region.
4
Data Team Lead
Nairobi, Nairobi
IQVIA
Posted 1 day ago
Job Viewed
Job Description
**Job Overview**
Manage end-to-end delivery of data management services for single/multi-service projects with minimal guidance, ensuring quality deliverables on time and within budget, to customer satisfaction. Provide comprehensive data management expertise to Data Management (DM) team to provide high quality data management products that meet customer needs. Provide leadership to the team in the areas of project planning, execution, and close-out; Overview of financial management for data management activities; communications; and milestone deliverables. Perform role of Data Team Lead (DTL).
**Essential Functions**
+ Gather Study Set up requirements through discussion and communication with relevant stakeholders.
+ With Minimal guidance - support, overview of validation of new Device integrations.
+ Oversight & Perform regular Data cleaning activities to ensure clean data with quality and timely deliverables to sponsor.
+ Ensure that all the deliverables are of expected quality standards and meet customer expectations.
+ With guidance, ensure service and quality meet agreed upon timelines and deliverables in contract/Scope of Work (SOW).
+ Support Training of New joiners.
+ Lead internal study meetings and internal/ sponsor audits and participate in Study Kick off meetings and other sponsor meetings.
+ Tracks and manages the projects, oversee project progress, identify risks and take corrective action to rectify any errors as recommended as required.
+ With Guidance manage & oversight the implementation of new technology / database revisions.
+ Work closely with the programming team for process innovation and automation.
+ Be compliant to trainings and eSOP reading.
+ Provide review and expert opinion in developing, revising, and maintaining core operating procedures and working instructions.
+ Communication with Line Manager, and other team members across functions should be collaborative.
+ Perform other duties as directed by Line Manager.
**Qualifications**
+ Bachelor's Degree In health, clinical, biological or mathematical sciences, or related field with proven experience in Data Management Req
+ 3 -4 years direct Data Management experience, including a minimum of 1 year as a CDM project lead. Pref
+ English Fluency Spoken and English Advanced
+ Advanced computer applications like Microsoft excel, word, Inbox etc
+ Should have Advanced understanding of Drug development lifecycle and Overall Clinical research process Advanced
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
Manage end-to-end delivery of data management services for single/multi-service projects with minimal guidance, ensuring quality deliverables on time and within budget, to customer satisfaction. Provide comprehensive data management expertise to Data Management (DM) team to provide high quality data management products that meet customer needs. Provide leadership to the team in the areas of project planning, execution, and close-out; Overview of financial management for data management activities; communications; and milestone deliverables. Perform role of Data Team Lead (DTL).
**Essential Functions**
+ Gather Study Set up requirements through discussion and communication with relevant stakeholders.
+ With Minimal guidance - support, overview of validation of new Device integrations.
+ Oversight & Perform regular Data cleaning activities to ensure clean data with quality and timely deliverables to sponsor.
+ Ensure that all the deliverables are of expected quality standards and meet customer expectations.
+ With guidance, ensure service and quality meet agreed upon timelines and deliverables in contract/Scope of Work (SOW).
+ Support Training of New joiners.
+ Lead internal study meetings and internal/ sponsor audits and participate in Study Kick off meetings and other sponsor meetings.
+ Tracks and manages the projects, oversee project progress, identify risks and take corrective action to rectify any errors as recommended as required.
+ With Guidance manage & oversight the implementation of new technology / database revisions.
+ Work closely with the programming team for process innovation and automation.
+ Be compliant to trainings and eSOP reading.
+ Provide review and expert opinion in developing, revising, and maintaining core operating procedures and working instructions.
+ Communication with Line Manager, and other team members across functions should be collaborative.
+ Perform other duties as directed by Line Manager.
**Qualifications**
+ Bachelor's Degree In health, clinical, biological or mathematical sciences, or related field with proven experience in Data Management Req
+ 3 -4 years direct Data Management experience, including a minimum of 1 year as a CDM project lead. Pref
+ English Fluency Spoken and English Advanced
+ Advanced computer applications like Microsoft excel, word, Inbox etc
+ Should have Advanced understanding of Drug development lifecycle and Overall Clinical research process Advanced
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
This advertiser has chosen not to accept applicants from your region.
5
Data Team Lead
Nairobi, Nairobi
IQVIA
Posted 1 day ago
Job Viewed
Job Description
**Job Overview**
Manage end-to-end delivery of data management services for single/multi-service projects with minimal guidance, ensuring quality deliverables on time and within budget, to customer satisfaction. Provide comprehensive data management expertise to Data Management (DM) team to provide high quality data management products that meet customer needs. Provide leadership to the team in the areas of project planning, execution, and close-out; Overview of financial management for data management activities; communications; and milestone deliverables. Perform role of Data Team Lead (DTL).
**Essential Functions**
+ Gather Study Set up requirements through discussion and communication with relevant stakeholders.
+ With Minimal guidance - support, overview of validation of new Device integrations.
+ Oversight & Perform regular Data cleaning activities to ensure clean data with quality and timely deliverables to sponsor.
+ Ensure that all the deliverables are of expected quality standards and meet customer expectations.
+ With guidance, ensure service and quality meet agreed upon timelines and deliverables in contract/Scope of Work (SOW).
+ Support Training of New joiners.
+ Lead internal study meetings and internal/ sponsor audits and participate in Study Kick off meetings and other sponsor meetings.
+ Tracks and manages the projects, oversee project progress, identify risks and take corrective action to rectify any errors as recommended as required.
+ With Guidance manage & oversight the implementation of new technology / database revisions.
+ Work closely with the programming team for process innovation and automation.
+ Be compliant to trainings and eSOP reading.
+ Provide review and expert opinion in developing, revising, and maintaining core operating procedures and working instructions.
+ Communication with Line Manager, and other team members across functions should be collaborative.
+ Perform other duties as directed by Line Manager.
**Qualifications**
+ Bachelor's Degree In health, clinical, biological or mathematical sciences, or related field with proven experience in Data Management Req
+ 3 -4 years direct Data Management experience, including a minimum of 1 year as a CDM project lead. Pref
+ English Fluency Spoken and English Advanced
+ Advanced computer applications like Microsoft excel, word, Inbox etc
+ Should have Advanced understanding of Drug development lifecycle and Overall Clinical research process Advanced
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
Manage end-to-end delivery of data management services for single/multi-service projects with minimal guidance, ensuring quality deliverables on time and within budget, to customer satisfaction. Provide comprehensive data management expertise to Data Management (DM) team to provide high quality data management products that meet customer needs. Provide leadership to the team in the areas of project planning, execution, and close-out; Overview of financial management for data management activities; communications; and milestone deliverables. Perform role of Data Team Lead (DTL).
**Essential Functions**
+ Gather Study Set up requirements through discussion and communication with relevant stakeholders.
+ With Minimal guidance - support, overview of validation of new Device integrations.
+ Oversight & Perform regular Data cleaning activities to ensure clean data with quality and timely deliverables to sponsor.
+ Ensure that all the deliverables are of expected quality standards and meet customer expectations.
+ With guidance, ensure service and quality meet agreed upon timelines and deliverables in contract/Scope of Work (SOW).
+ Support Training of New joiners.
+ Lead internal study meetings and internal/ sponsor audits and participate in Study Kick off meetings and other sponsor meetings.
+ Tracks and manages the projects, oversee project progress, identify risks and take corrective action to rectify any errors as recommended as required.
+ With Guidance manage & oversight the implementation of new technology / database revisions.
+ Work closely with the programming team for process innovation and automation.
+ Be compliant to trainings and eSOP reading.
+ Provide review and expert opinion in developing, revising, and maintaining core operating procedures and working instructions.
+ Communication with Line Manager, and other team members across functions should be collaborative.
+ Perform other duties as directed by Line Manager.
**Qualifications**
+ Bachelor's Degree In health, clinical, biological or mathematical sciences, or related field with proven experience in Data Management Req
+ 3 -4 years direct Data Management experience, including a minimum of 1 year as a CDM project lead. Pref
+ English Fluency Spoken and English Advanced
+ Advanced computer applications like Microsoft excel, word, Inbox etc
+ Should have Advanced understanding of Drug development lifecycle and Overall Clinical research process Advanced
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
This advertiser has chosen not to accept applicants from your region.
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6
Lead Network Architect
80200 Nairobi, Nairobi
KES400000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a highly skilled and experienced Lead Network Architect to join their expanding telecommunications team. This is a fully remote position, offering a significant opportunity to design, implement, and manage robust and scalable network infrastructure. The Lead Network Architect will be responsible for defining the company's network strategy, ensuring high availability, performance, and security of all network services. You will lead a team of network engineers, providing technical guidance, mentorship, and project oversight. Key responsibilities include designing complex network solutions, evaluating and selecting appropriate network technologies, developing network standards and best practices, and troubleshooting advanced network issues. The role involves extensive collaboration with other IT departments, vendors, and stakeholders to ensure seamless network integration and support for business objectives. As a remote-first role, you must possess excellent communication and interpersonal skills, with the ability to effectively manage projects and teams virtually. Proficiency in utilizing advanced collaboration platforms and tools is essential. Our client is committed to fostering an innovative and flexible remote working culture. The original location context for this role is Malindi, Kilifi, KE . We are looking for a visionary leader who can anticipate future network needs and architect solutions that are both cutting-edge and reliable. If you have a passion for telecommunications networking and a proven track record of architectural leadership in a remote setting, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.
7
Lead Industrial Engineer
80200 Nairobi, Nairobi
KES240000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client is a prominent manufacturing and logistics company seeking a Lead Industrial Engineer to optimize production processes, enhance efficiency, and drive continuous improvement initiatives. This role will involve a hybrid work model, combining remote strategic planning and analysis with essential on-site collaboration and observation in the Malindi, Kilifi, KE region. You will be responsible for analyzing existing operations, identifying bottlenecks, and implementing data-driven solutions to improve productivity, reduce waste, and enhance product quality. Your expertise in lean manufacturing principles, process simulation, and workflow optimization will be vital.
Key responsibilities include:
The ideal candidate will possess a Bachelor's degree in Industrial Engineering, Mechanical Engineering, or a related field. A Master's degree or P.Eng. designation is a strong plus. A minimum of 8 years of experience in industrial engineering within a manufacturing or production environment is required. Proven experience in leading process improvement projects and implementing lean manufacturing methodologies is essential. Strong analytical and problem-solving skills, with proficiency in statistical analysis software and simulation tools (e.g., Arena, AnyLogic), are necessary. Excellent communication, leadership, and project management skills are critical for success in this hybrid role. You must be adept at driving change and fostering a culture of continuous improvement.
Key responsibilities include:
- Leading the design and implementation of improved manufacturing processes, workflows, and facility layouts.
- Conducting in-depth analysis of production data to identify areas for improvement in efficiency, throughput, and cost reduction.
- Developing and applying statistical methods and simulation tools to model and optimize manufacturing systems.
- Implementing lean manufacturing principles and methodologies (e.g., Six Sigma, Kaizen) to eliminate waste and improve operational performance.
- Collaborating with production, quality, and management teams to develop and execute strategic operational improvements.
- Developing Standard Operating Procedures (SOPs) and work instructions to ensure consistent and efficient operations.
- Evaluating new technologies and equipment for potential integration into production processes.
- Training and mentoring junior engineers and production staff on process improvement techniques.
- Measuring and reporting on key performance indicators (KPIs) related to operational efficiency and productivity.
- Staying current with industry best practices and advancements in industrial engineering.
The ideal candidate will possess a Bachelor's degree in Industrial Engineering, Mechanical Engineering, or a related field. A Master's degree or P.Eng. designation is a strong plus. A minimum of 8 years of experience in industrial engineering within a manufacturing or production environment is required. Proven experience in leading process improvement projects and implementing lean manufacturing methodologies is essential. Strong analytical and problem-solving skills, with proficiency in statistical analysis software and simulation tools (e.g., Arena, AnyLogic), are necessary. Excellent communication, leadership, and project management skills are critical for success in this hybrid role. You must be adept at driving change and fostering a culture of continuous improvement.
This advertiser has chosen not to accept applicants from your region.
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