7,804 Senior Sales Operations Manager Remote jobs in Kenya
Senior E-commerce Operations Manager - Remote Retail
Posted 23 days ago
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Job Description
Our client, a dynamic and rapidly growing online retail business, is seeking a results-driven Senior E-commerce Operations Manager to optimize their digital sales channels. This is a 100% remote position, enabling you to drive efficiency and growth from anywhere. You will be responsible for overseeing all aspects of the e-commerce operations, including website management, order fulfillment, inventory control, customer service, and logistics. Your expertise will be crucial in ensuring a seamless and positive online shopping experience for customers, maximizing sales, and driving operational excellence.
Responsibilities:
Qualifications:
This is an exciting remote opportunity for a seasoned professional to lead and grow an e-commerce business. The role supports operations related to **Mlolongo, Machakos, KE**, but the work is conducted entirely remotely.
Responsibilities:
- Manage the day-to-day operations of the e-commerce platform, ensuring website functionality, performance, and user experience.
- Oversee inventory management, stock levels, and reordering processes to prevent stockouts and minimize overstock.
- Coordinate order fulfillment, shipping, and logistics with third-party providers or internal teams.
- Develop and implement strategies to improve order accuracy, delivery speed, and cost-effectiveness.
- Manage the customer service function, ensuring timely and effective resolution of inquiries, complaints, and returns.
- Analyze e-commerce sales data, website traffic, and customer behavior to identify trends and opportunities for growth.
- Collaborate with marketing teams to align operational activities with promotional campaigns and product launches.
- Implement and optimize e-commerce best practices across all operational areas.
- Manage relationships with key vendors, suppliers, and logistics partners.
- Develop and track key performance indicators (KPIs) for e-commerce operations, such as conversion rates, average order value, and customer lifetime value.
- Ensure compliance with all relevant e-commerce regulations and data privacy laws.
- Lead and mentor a remote team of e-commerce associates, fostering a culture of performance and customer focus.
- Identify and implement new technologies and tools to enhance operational efficiency and customer satisfaction.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, Supply Chain Management, or a related field.
- Minimum of 7 years of experience in e-commerce operations, retail management, or a related field, with a strong focus on online platforms.
- Proven track record of successfully managing and scaling e-commerce operations.
- In-depth understanding of e-commerce platforms (e.g., Shopify, WooCommerce), OMS, WMS, and CRM systems.
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
- Excellent understanding of supply chain management, inventory control, and logistics.
- Exceptional leadership, communication, and interpersonal skills, essential for managing a remote team and stakeholders.
- Proficiency in using e-commerce analytics tools (e.g., Google Analytics).
- Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced remote environment.
- Experience in customer service management and developing customer-centric strategies.
This is an exciting remote opportunity for a seasoned professional to lead and grow an e-commerce business. The role supports operations related to **Mlolongo, Machakos, KE**, but the work is conducted entirely remotely.
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Senior Warehouse Operations Manager - E-commerce Fulfillment (Remote)
Posted 9 days ago
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Job Description
Our client, a rapidly expanding e-commerce logistics provider, is seeking a highly competent and results-driven Senior Warehouse Operations Manager for a fully remote position. You will be responsible for overseeing the efficiency and effectiveness of multiple warehouse operations, ensuring optimal inventory management, order fulfillment, and shipping processes. The ideal candidate will have extensive experience in warehouse management, supply chain operations, and a strong understanding of lean methodologies and continuous improvement principles. You will work closely with site managers, inventory planners, and logistics teams to streamline operations, reduce costs, and enhance customer satisfaction. This role requires exceptional leadership, strategic planning, and analytical skills to drive operational excellence remotely across geographically dispersed facilities.
Responsibilities:
Responsibilities:
- Develop and implement strategies to optimize warehouse operations, including receiving, put-away, picking, packing, and shipping.
- Oversee inventory accuracy and management, implementing effective cycle count programs.
- Drive continuous improvement initiatives to enhance productivity, reduce waste, and improve quality.
- Develop and manage operational budgets, ensuring cost-effectiveness.
- Ensure compliance with all health, safety, and security regulations within the warehouses.
- Lead, mentor, and develop warehouse site managers and their teams.
- Implement and leverage Warehouse Management Systems (WMS) for maximum efficiency.
- Monitor key performance indicators (KPIs) and implement corrective actions as needed.
- Collaborate with IT and logistics teams to integrate systems and processes.
- Foster a culture of safety, accountability, and high performance.
- Bachelor's degree in Supply Chain Management, Logistics, Operations Management, or a related field.
- Minimum of 7 years of progressive experience in warehouse and operations management, with a strong focus on e-commerce fulfillment.
- Proven experience managing multiple warehouse locations and diverse teams.
- In-depth knowledge of WMS, inventory management best practices, and logistics operations.
- Demonstrated success in implementing lean manufacturing or Six Sigma principles.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent leadership, communication, and interpersonal abilities.
- Experience in budget management and financial analysis.
- Proficiency in Microsoft Office Suite, especially Excel.
- Ability to work independently and strategically manage operations in a remote setting.
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Remote Digital Marketing Manager - Campaign Strategy
Posted 23 days ago
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Job Description
Our client is seeking a results-oriented and creative Remote Digital Marketing Manager to lead the development and execution of comprehensive digital marketing campaigns. This fully remote role requires a strategic thinker with a deep understanding of the digital landscape and a proven ability to drive online growth. You will be responsible for defining digital marketing strategies across various channels, including SEO, SEM, social media marketing, email marketing, and content marketing. Your key responsibilities will include managing campaign budgets, setting key performance indicators (KPIs), monitoring campaign performance, and providing actionable insights for optimization. You will collaborate closely with content creators, web developers, and sales teams to ensure cohesive brand messaging and effective lead generation. The ideal candidate will have a strong analytical mindset, experience with marketing automation platforms, and proficiency in data analysis tools (e.g., Google Analytics). We are looking for someone who can stay ahead of digital marketing trends, identify new opportunities, and implement innovative strategies to reach target audiences. This remote position requires excellent communication and project management skills to effectively coordinate with a distributed team and stakeholders. A Bachelor's degree in Marketing, Business, or a related field is required, along with a minimum of 5 years of experience in digital marketing, with at least 2 years in a management or strategic role. Experience in B2B or B2C marketing is essential. Proven success in developing and managing successful digital marketing campaigns is a must. This is an exceptional opportunity to make a significant impact on our client's online presence and drive business growth from a remote location.
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Senior Digital Marketing Manager - Remote Campaign Strategy
Posted 9 days ago
Job Viewed
Job Description
Our client is seeking a creative and results-driven Senior Digital Marketing Manager to lead their remote marketing campaigns. This is a 100% remote position, offering the flexibility to work from anywhere, allowing you to leverage your expertise to drive impactful marketing initiatives. You will be responsible for developing and executing comprehensive digital marketing strategies across various channels, including SEO, SEM, social media, email marketing, and content marketing. Your role will involve analyzing market trends, identifying target audiences, and creating compelling campaigns that enhance brand awareness, drive lead generation, and increase customer acquisition. We are looking for a strategic thinker with a proven track record of managing successful digital marketing campaigns and a passion for leveraging data to optimize performance. You will collaborate with cross-functional teams, including sales and product development, to ensure cohesive and effective marketing efforts.
Key Responsibilities:
Key Responsibilities:
- Develop and implement integrated digital marketing strategies to achieve business objectives.
- Manage and optimize SEO/SEM campaigns to improve search engine rankings and drive organic traffic.
- Develop and execute social media marketing strategies to build brand presence and engage target audiences.
- Create and manage email marketing campaigns, including list segmentation, content creation, and performance analysis.
- Oversee content marketing initiatives, including blog posts, articles, white papers, and case studies.
- Analyze website traffic, campaign performance, and customer behavior using analytics tools (e.g., Google Analytics).
- Identify target audiences and develop buyer personas to tailor marketing messages.
- Manage the digital marketing budget and ensure optimal allocation of resources.
- Collaborate with sales and product teams to ensure alignment of marketing efforts with business goals.
- Stay abreast of the latest digital marketing trends, technologies, and best practices.
- Conduct A/B testing and other optimization techniques to improve campaign effectiveness.
- Prepare regular reports on marketing performance, providing insights and recommendations for improvement.
- Manage relationships with external vendors and agencies as needed.
- Bachelor's degree in Marketing, Business Administration, Communications, or a related field. A Master's degree is a plus.
- Minimum of 8 years of experience in digital marketing, with a proven track record of managing successful online campaigns.
- In-depth knowledge of SEO, SEM, social media marketing, email marketing, content marketing, and marketing automation.
- Proficiency in using digital marketing tools and platforms (e.g., Google Ads, Facebook Ads Manager, Mailchimp, HubSpot).
- Strong analytical skills with the ability to interpret data and derive actionable insights.
- Excellent written and verbal communication skills.
- Proven ability to develop and execute creative marketing strategies.
- Strong project management and organizational skills.
- Ability to work independently and manage multiple priorities in a remote setting.
- Experience in B2B or B2C marketing, depending on industry focus.
This advertiser has chosen not to accept applicants from your region.
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Head of E-commerce Operations (Remote)
Posted 23 days ago
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Job Description
Our client, a rapidly expanding online retailer, is searching for a visionary Head of E-commerce Operations to lead their digital sales channels. This is a key leadership role within a fully remote structure, focused on driving sales growth, optimizing the online customer experience, and managing all aspects of the e-commerce platform. You will be responsible for developing and executing a comprehensive e-commerce strategy, including merchandising, website optimization, digital marketing integration, and customer service management. The ideal candidate is a strategic thinker with a proven track record in e-commerce management, possessing a deep understanding of online sales funnels, conversion rate optimization, and digital analytics. You will lead a distributed team, fostering a collaborative and high-performance culture. Key responsibilities include analyzing sales data to identify trends and opportunities, managing inventory flow for online orders, overseeing payment gateway integrations, and ensuring a seamless checkout process. Collaboration with marketing, IT, and logistics departments will be crucial. This role requires exceptional leadership, analytical, and project management skills, coupled with the ability to work autonomously and make data-driven decisions. A Bachelor's degree in Business Administration, Marketing, or a related field is required, along with at least 6 years of progressive experience in e-commerce operations. Experience managing significant online revenue targets and leading remote teams is essential. This position supports the company's operations, with a focus on the **Mlolongo, Machakos, KE** market, but the role itself is performed entirely remotely. If you are a results-oriented e-commerce leader ready to drive significant growth in a flexible, remote environment, we want to hear from you.
This advertiser has chosen not to accept applicants from your region.
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Senior Digital Marketing Strategist - Remote Campaign Management
Posted 7 days ago
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Job Description
Our client is looking for a strategic and results-driven Senior Digital Marketing Strategist to lead and execute innovative online marketing campaigns. This fully remote role requires a deep understanding of the digital landscape, exceptional analytical skills, and a proven ability to drive engagement and conversions. The ideal candidate will be responsible for developing comprehensive digital marketing strategies, managing various online channels, and optimizing campaign performance to achieve business objectives. You will work closely with cross-functional teams to ensure cohesive brand messaging and maximum reach across all digital platforms.
Responsibilities:
Responsibilities:
- Develop, implement, and manage comprehensive digital marketing strategies across multiple channels (SEO, SEM, social media, email, content marketing).
- Plan and execute data-driven online advertising campaigns, managing budgets and optimizing for ROI.
- Conduct market research and competitor analysis to identify opportunities and trends.
- Analyze campaign performance using analytics tools (e.g., Google Analytics) and provide actionable insights and reports.
- Manage social media presence and engagement strategies.
- Oversee content creation and distribution to support marketing objectives.
- Collaborate with internal teams (e.g., design, product, sales) to ensure alignment and integrated campaign execution.
- Stay up-to-date with the latest digital marketing trends, technologies, and best practices.
- Identify and test new channels and strategies to expand reach and engagement.
- Lead and mentor junior marketing team members in a remote setting.
- Bachelor's degree in Marketing, Business Administration, or a related field.
- Minimum of 5-7 years of experience in digital marketing, with a focus on strategy and campaign management.
- Proven track record of developing and executing successful digital marketing campaigns that drive measurable results.
- In-depth knowledge of SEO, SEM, social media marketing, email marketing, and content marketing.
- Proficiency with digital marketing tools and platforms (e.g., Google Ads, Facebook Ads Manager, HubSpot, SEMrush).
- Strong analytical skills and experience with web analytics tools (e.g., Google Analytics).
- Excellent written and verbal communication skills.
- Experience managing marketing budgets and optimizing for performance.
- Ability to work independently and collaboratively in a remote team environment.
- Creative thinking and problem-solving abilities.
This advertiser has chosen not to accept applicants from your region.
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Senior Digital Marketing Manager - Campaign Strategy
Posted 5 days ago
Job Viewed
Job Description
Our client is searching for an experienced and results-oriented Senior Digital Marketing Manager to lead their comprehensive marketing campaigns. This is a fully remote role, offering the flexibility to work from home and contribute to a globally distributed team. The ideal candidate will possess a deep understanding of the digital marketing landscape, with a proven ability to develop, execute, and optimize integrated campaigns that drive brand awareness, lead generation, and customer engagement. You will be responsible for setting strategic direction, managing budgets, analyzing performance, and collaborating effectively with various stakeholders.
Responsibilities:
Responsibilities:
- Develop and implement overarching digital marketing strategies across multiple channels, including SEO, SEM, social media, email marketing, and content marketing.
- Plan, execute, and manage integrated online marketing campaigns from conception to completion.
- Define key performance indicators (KPIs) for all campaigns and track performance against objectives.
- Analyze campaign data to identify trends, insights, and areas for optimization.
- Manage and allocate digital marketing budgets effectively to maximize ROI.
- Oversee content creation and distribution to ensure brand consistency and audience engagement.
- Collaborate with internal teams (e.g., sales, product, design) and external agencies to align marketing efforts.
- Stay up-to-date with the latest digital marketing trends, tools, and best practices.
- Provide regular reports on campaign performance and strategic recommendations to senior leadership.
- Mentor and guide junior marketing team members.
- Utilize marketing automation tools for campaign execution and lead nurturing.
- Bachelor's degree in Marketing, Communications, Business Administration, or a related field. A Master's degree is a plus.
- Minimum of 7 years of experience in digital marketing, with a significant focus on campaign management and strategy.
- Proven success in developing and executing high-impact digital marketing campaigns.
- Expertise in SEO, SEM (Google Ads, Bing Ads), social media advertising, email marketing, and content marketing.
- Proficiency with marketing analytics tools such as Google Analytics, Adobe Analytics, or similar.
- Experience with marketing automation platforms (e.g., HubSpot, Marketo) and CRM systems.
- Strong analytical and problem-solving skills, with the ability to interpret complex data.
- Excellent written and verbal communication skills, essential for remote collaboration.
- Demonstrated leadership abilities and experience managing teams or projects.
- Ability to work independently and manage multiple projects in a fast-paced, remote environment.
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Senior Social Media Marketing Manager - Remote Campaign Strategy
Posted 7 days ago
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Job Description
Our client, a dynamic and fast-paced e-commerce business, is looking for a Senior Social Media Marketing Manager to lead their fully remote social media strategy. This position is responsible for developing and executing innovative social media campaigns that enhance brand visibility, drive engagement, and generate sales. You will oversee all social media channels, creating compelling content, managing online communities, and analyzing performance metrics to optimize strategies. The ideal candidate will have a deep understanding of major social media platforms (Facebook, Instagram, TikTok, LinkedIn, etc.), social media analytics tools, and paid social advertising. You should be creative, data-driven, and possess a strong ability to craft engaging narratives that resonate with target audiences. This is a remote-first role, offering the flexibility to work from anywhere while collaborating with a talented marketing team. Your strategic input will be crucial for growing our online presence and connecting with consumers across various markets. While your position is fully remote, your efforts will be pivotal in building brand loyalty and driving e-commerce growth, impacting markets relevant to regions such as Naivasha, Nakuru, KE . Key responsibilities include developing social media content calendars, creating and curating high-quality visual and written content, managing social media advertising campaigns, monitoring social media trends and conversations, and responding to community inquiries and feedback. You will also track key performance indicators (KPIs), generate performance reports, and collaborate with other marketing functions to ensure brand consistency. The successful candidate will demonstrate exceptional communication, organizational, and project management skills, with a proven ability to work autonomously and meet deadlines. This is an outstanding opportunity to shape the social media presence of a growing e-commerce brand and contribute to its overall success. Your ability to foster online communities and build brand advocacy will be a significant asset. Experience with influencer marketing and user-generated content strategies is also highly valued.
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7
E-commerce Operations Manager (Remote)
Posted 21 days ago
Job Viewed
Job Description
Our client is looking for a highly organized and strategic E-commerce Operations Manager to oversee all aspects of their online retail operations. This is a fully remote position, offering the flexibility to work from anywhere. The successful candidate will be responsible for ensuring the smooth and efficient functioning of the e-commerce platform, from website management and order fulfillment to customer service and inventory control. Key responsibilities include optimizing the online customer journey, managing product listings and content, coordinating with third-party logistics providers, and implementing strategies to improve conversion rates and customer satisfaction. You will analyze sales data, monitor website performance, and identify areas for improvement. Experience with e-commerce platforms (e.g., Shopify, WooCommerce), digital marketing principles, and inventory management systems is essential. The ideal candidate will possess strong analytical skills, excellent problem-solving abilities, and a deep understanding of online retail best practices. You must be a self-starter, capable of working independently and managing multiple priorities in a remote environment. Effective communication and collaboration skills are crucial, as you will liaunt with various internal teams and external partners. This role is ideal for someone passionate about e-commerce and dedicated to delivering exceptional online shopping experiences for customers in **Kisumu, Kisumu, KE**. While the role is remote, understanding the nuances of the Kenyan retail market is an advantage. We are seeking a proactive individual who can drive operational excellence and contribute to the growth and success of our client's online business. This position requires a strategic mindset and a commitment to continuous improvement in the fast-paced world of e-commerce.
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E-commerce Operations Lead (Remote)
Posted 23 days ago
Job Viewed
Job Description
Our client, a rapidly growing online retail brand, is looking for a dedicated and results-oriented E-commerce Operations Lead to manage and optimize its online sales channels. This is a fully remote position, allowing you to contribute to our client's success from any location. You will be responsible for overseeing all aspects of the e-commerce operation, ensuring a smooth and efficient customer journey from browsing to delivery. Key responsibilities include managing online store platforms, coordinating inventory management with suppliers and warehouses, overseeing order fulfillment processes, and ensuring timely and accurate shipping. You will work closely with marketing teams to align promotions and product launches with operational capabilities, and with customer service to resolve any issues that may arise. Analyzing sales data, website traffic, and conversion rates to identify trends and opportunities for improvement will be a critical part of your role. You will also be responsible for implementing strategies to enhance customer satisfaction, reduce cart abandonment, and increase average order value. This involves staying abreast of e-commerce best practices, emerging technologies, and competitor activities. The ideal candidate will have a strong understanding of e-commerce platforms, digital marketing principles, and supply chain management. Excellent analytical, problem-solving, and project management skills are essential. You should be comfortable working with large datasets, deriving insights, and translating them into actionable plans. A proactive approach, attention to detail, and the ability to thrive in a fast-paced, remote work environment are crucial. This role requires strong communication and collaboration skills to effectively liaise with internal teams and external partners. If you are passionate about e-commerce, driven by data, and eager to take on a challenging remote leadership role, this opportunity is for you. Our client offers a competitive remuneration package and the chance to shape the future of their online business.
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