49 E Commerce Operations Manager Remote jobs in whatjobs
E-commerce Operations Manager (Remote)
Posted 21 days ago
Job Viewed
Job Description
Our client is looking for a highly organized and strategic E-commerce Operations Manager to oversee all aspects of their online retail operations. This is a fully remote position, offering the flexibility to work from anywhere. The successful candidate will be responsible for ensuring the smooth and efficient functioning of the e-commerce platform, from website management and order fulfillment to customer service and inventory control. Key responsibilities include optimizing the online customer journey, managing product listings and content, coordinating with third-party logistics providers, and implementing strategies to improve conversion rates and customer satisfaction. You will analyze sales data, monitor website performance, and identify areas for improvement. Experience with e-commerce platforms (e.g., Shopify, WooCommerce), digital marketing principles, and inventory management systems is essential. The ideal candidate will possess strong analytical skills, excellent problem-solving abilities, and a deep understanding of online retail best practices. You must be a self-starter, capable of working independently and managing multiple priorities in a remote environment. Effective communication and collaboration skills are crucial, as you will liaunt with various internal teams and external partners. This role is ideal for someone passionate about e-commerce and dedicated to delivering exceptional online shopping experiences for customers in **Kisumu, Kisumu, KE**. While the role is remote, understanding the nuances of the Kenyan retail market is an advantage. We are seeking a proactive individual who can drive operational excellence and contribute to the growth and success of our client's online business. This position requires a strategic mindset and a commitment to continuous improvement in the fast-paced world of e-commerce.
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E-commerce Operations Manager - Remote
Posted 21 days ago
Job Viewed
Job Description
Our client is looking for a seasoned E-commerce Operations Manager to lead and optimize their online retail operations. This is a fully remote position, allowing you to manage operations from your preferred location. You will be responsible for overseeing all aspects of the e-commerce business, from website management and order fulfillment to customer service and marketing execution. Key responsibilities include developing and implementing e-commerce strategies to drive sales and customer engagement, managing the online product catalog, ensuring website functionality and user experience, and coordinating with third-party logistics providers for efficient order processing and delivery. You will also monitor website analytics, track key performance indicators (KPIs), and implement data-driven improvements. The ideal candidate will have a proven track record in e-commerce management, strong understanding of online retail best practices, and experience with e-commerce platforms (e.g., Shopify, Magento). Excellent project management skills, analytical abilities, and a customer-centric approach are essential. You should be adept at managing multiple projects simultaneously, working cross-functionally with marketing, sales, and IT teams, and driving continuous improvement in online sales performance. Proficiency in digital marketing concepts and SEO is a plus. This role requires strong leadership qualities, excellent communication skills, and the ability to thrive in a fast-paced, remote environment. If you are passionate about e-commerce, possess a strategic mindset, and are adept at managing complex online operations from afar, we want to hear from you. Your contribution will be vital to expanding our client's digital footprint and enhancing their online customer experience. This is a significant opportunity to shape the future of our client's online sales channels.
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E-commerce Operations Manager (Remote)
Posted 22 days ago
Job Viewed
Job Description
Our client is seeking an experienced E-commerce Operations Manager to oversee and optimize all aspects of their online retail operations. This critical, fully remote role requires a strategic thinker with a strong understanding of e-commerce platforms, logistics, inventory management, and customer service. You will be responsible for ensuring a seamless and efficient online shopping experience for customers, from website functionality to order fulfillment and delivery. Key responsibilities include managing the day-to-day operations of the e-commerce store, monitoring website performance, and implementing strategies to improve conversion rates and customer satisfaction. You will work closely with the marketing team to align promotional activities with operational capabilities and ensure adequate stock levels. Inventory management, including forecasting, procurement, and stock control, will be a core focus to minimize stockouts and overstock situations. You will also oversee relationships with third-party logistics providers to ensure timely and cost-effective shipping. Developing and implementing efficient order processing and fulfillment workflows is crucial. Customer service excellence is paramount, and you will be involved in defining customer service standards and ensuring customer inquiries and issues are resolved promptly and effectively. Analyzing sales data, website traffic, and customer behavior to identify trends and areas for improvement will be a regular duty. Developing and managing budgets for e-commerce operations, including marketing spend and operational costs, is also a key requirement. This role demands strong analytical skills, excellent problem-solving abilities, and a meticulous attention to detail. The ability to lead and motivate a remote team, foster collaboration, and drive continuous improvement is essential. This is a fantastic opportunity for a dedicated professional to shape the future of our client's online retail presence.
This advertiser has chosen not to accept applicants from your region.
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E-commerce Operations Manager (Remote)
Posted 22 days ago
Job Viewed
Job Description
Our client is seeking a highly organized and experienced E-commerce Operations Manager to lead their fully remote online retail operations. This critical role will oversee all aspects of the e-commerce business, from website management and order fulfillment to customer service and inventory control, ensuring a seamless and efficient online shopping experience. You will be responsible for optimizing the e-commerce platform, driving sales, and managing operational efficiency. Key responsibilities include managing online product listings, coordinating with suppliers and logistics partners for timely order fulfillment, monitoring website performance and user experience, analyzing sales data to identify trends and opportunities, and managing customer service inquiries and resolutions. The ideal candidate will possess a strong understanding of e-commerce platforms, online merchandising, and digital marketing principles. Excellent analytical, problem-solving, and project management skills are essential. You must be adept at managing cross-functional teams and stakeholders in a remote environment, ensuring clear communication and collaboration. Proficiency in e-commerce software, CRM systems, and analytics tools is required. A Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field is required, along with a minimum of 5 years of experience in e-commerce operations, with at least 3 years in a management or leadership role. This is an exceptional opportunity to drive the success of our e-commerce business and shape its growth from **Mombasa, Mombasa, KE**, all within a flexible and dynamic remote work setting.
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E-commerce Operations Manager (Remote)
Posted 21 days ago
Job Viewed
Job Description
Our client is seeking a highly organized and results-oriented E-commerce Operations Manager to lead their online retail operations. This is a fully remote position, allowing you to contribute to our growing business from anywhere. You will be responsible for overseeing all aspects of the e-commerce fulfillment process, ensuring a seamless and efficient customer experience. Key responsibilities include managing online inventory levels, optimizing order processing and shipping logistics, and coordinating with third-party logistics (3PL) providers. You will analyze sales data to forecast demand, identify trends, and implement strategies to improve conversion rates and customer satisfaction. The ideal candidate will have a deep understanding of e-commerce platforms, warehouse management systems, and supply chain operations. You should possess strong analytical skills, excellent problem-solving abilities, and a proven track record of driving operational efficiency in an online retail environment. This role requires a proactive approach to identifying and mitigating potential disruptions, ensuring timely delivery of products to customers. You will work closely with marketing, customer service, and IT teams to ensure alignment and achieve business objectives. Experience in managing remote teams and fostering a collaborative work environment is essential. This is an exciting opportunity to play a critical role in scaling our e-commerce business and enhancing our online customer journey.
Responsibilities:
Responsibilities:
- Oversee daily e-commerce operations, including order processing, inventory management, and fulfillment.
- Develop and implement strategies to optimize shipping logistics and reduce delivery times.
- Manage relationships with 3PL providers and ensure service level agreements (SLAs) are met.
- Analyze sales data, website performance, and customer feedback to identify areas for improvement.
- Implement strategies to increase conversion rates and average order value.
- Manage online inventory levels and forecast demand to prevent stockouts or overstocking.
- Ensure compliance with all relevant regulations and company policies.
- Collaborate with marketing and customer service teams to resolve customer issues.
- Identify and implement new technologies and tools to enhance e-commerce operations.
- Manage operational budgets and drive cost efficiencies.
This advertiser has chosen not to accept applicants from your region.
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E-commerce Operations Manager (Remote)
Posted 15 days ago
Job Viewed
Job Description
Our client is seeking an experienced and highly organized E-commerce Operations Manager to lead their operations team in a fully remote capacity. This pivotal role is responsible for overseeing and optimizing all aspects of the e-commerce fulfillment process, ensuring a seamless and efficient customer experience from order placement to delivery. You will manage inventory levels, order processing, warehousing, shipping, and returns, implementing best practices to maximize efficiency and minimize costs. The ideal candidate will have a deep understanding of e-commerce logistics, supply chain management, and inventory control systems. Key responsibilities include developing and implementing operational strategies, setting performance metrics, and analyzing data to identify areas for improvement. You will manage relationships with third-party logistics providers (3PLs) and suppliers, negotiating contracts and ensuring service level agreements (SLAs) are met. Process automation and system integration will be key focus areas to streamline operations. The successful candidate will also be responsible for managing a remote team, providing leadership, training, and performance management. Excellent problem-solving skills and the ability to make data-driven decisions are crucial. You will stay abreast of industry trends and best practices in e-commerce operations to drive continuous improvement. This role requires strong leadership, strategic thinking, and meticulous attention to detail. As this is a remote position, exceptional communication, organizational, and time management skills are essential for success. If you are a proactive leader with a passion for operational excellence in the e-commerce space, we encourage you to apply.
Responsibilities:
Responsibilities:
- Oversee end-to-end e-commerce operations, including order fulfillment, inventory management, warehousing, and shipping.
- Develop and implement operational strategies to improve efficiency and reduce costs.
- Manage relationships with 3PLs, carriers, and suppliers, ensuring performance against SLAs.
- Monitor inventory levels and implement strategies to optimize stock.
- Analyze operational data and KPIs to identify trends and areas for improvement.
- Implement process improvements and automation initiatives.
- Manage and lead a remote operations team, providing guidance and support.
- Ensure compliance with all relevant regulations and standards.
- Handle customer inquiries and resolve issues related to order fulfillment and delivery.
- Stay updated on the latest e-commerce operational technologies and best practices.
- Proven experience in e-commerce operations management or supply chain management.
- Strong understanding of inventory management, order fulfillment, and logistics.
- Experience working with 3PLs and negotiating contracts.
- Proficiency in e-commerce platforms and operational software.
- Excellent analytical, problem-solving, and decision-making skills.
- Strong leadership and team management abilities for a remote workforce.
- Exceptional communication and interpersonal skills.
- Bachelor's degree in Supply Chain Management, Business Administration, or a related field.
- Ability to work independently and manage multiple priorities in a remote setting.
This advertiser has chosen not to accept applicants from your region.
5
E-commerce Operations Manager (Remote)
Posted 16 days ago
Job Viewed
Job Description
Our client is seeking a strategic and detail-oriented E-commerce Operations Manager to oversee their online retail operations on a fully remote basis. This pivotal role will be responsible for the seamless execution of all e-commerce functions, ensuring optimal customer experience and driving sales growth. You will manage the day-to-day operations of the online store, including inventory management, order fulfillment, shipping logistics, and customer service coordination. This involves working closely with third-party logistics providers (3PLs), monitoring stock levels, implementing efficient warehousing strategies, and troubleshooting any operational issues that may arise to ensure timely deliveries and customer satisfaction. The ideal candidate will have a deep understanding of e-commerce platforms, including Shopify, WooCommerce, or similar, and possess strong analytical skills to monitor key performance indicators (KPIs) such as conversion rates, average order value, and customer acquisition cost. You will be instrumental in identifying opportunities for process improvement, optimizing website functionality, and enhancing the overall user journey to maximize online revenue. This role requires excellent project management skills, the ability to collaborate effectively with cross-functional teams (marketing, sales, IT), and a proactive approach to problem-solving. You will also manage customer feedback and reviews, implementing strategies to enhance online reputation and build customer loyalty. Experience with digital marketing principles and SEO best practices is advantageous, as you will work to ensure the online store is visible and attractive to target audiences. Proficiency in using data analytics tools and creating insightful reports is essential. A Bachelor's degree in Business Administration, Operations Management, Marketing, or a related field, coupled with 5+ years of progressive experience in e-commerce operations, is required. The ability to thrive in a remote work environment, manage multiple priorities, and communicate clearly across digital platforms is paramount. This is a fantastic opportunity to shape the online presence and operational efficiency of a growing retail business from anywhere.
This advertiser has chosen not to accept applicants from your region.
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E-commerce Operations Manager - Remote
Posted 7 days ago
Job Viewed
Job Description
Our client is seeking a visionary and results-driven E-commerce Operations Manager to lead their online retail operations from a remote capacity. This role is critical in ensuring the seamless execution of all e-commerce activities, from website management and order fulfillment to customer service and inventory control. You will be instrumental in optimizing the online customer journey, driving sales growth, and maintaining operational efficiency across all digital channels. The ideal candidate will have a comprehensive understanding of e-commerce platforms, digital marketing strategies, and supply chain logistics. You will manage a cross-functional team, fostering a collaborative and high-performance culture. Key responsibilities include overseeing website functionality, ensuring a user-friendly experience, managing product listings and content, and implementing strategies to increase conversion rates. You will also be responsible for coordinating with warehousing and shipping partners to guarantee timely and accurate order fulfillment. Proactive problem-solving and the ability to adapt to the fast-paced e-commerce landscape are essential. This fully remote position offers the flexibility to work from anywhere, making it an ideal opportunity for a seasoned e-commerce professional looking to make a significant impact. You will be expected to analyze performance metrics, identify trends, and develop actionable insights to drive continuous improvement and achieve business objectives.
Key Responsibilities:
Key Responsibilities:
- Oversee day-to-day operations of the e-commerce platform, ensuring a flawless customer experience.
- Manage product catalog, including adding new items, updating descriptions, pricing, and imagery.
- Optimize website performance for speed, usability, and conversion rates.
- Develop and implement strategies for customer acquisition and retention through digital channels.
- Coordinate with marketing teams to align promotional campaigns with operational capabilities.
- Manage order processing, fulfillment, and shipping logistics, working closely with third-party providers.
- Monitor inventory levels and collaborate with supply chain partners to ensure stock availability.
- Develop and implement customer service policies and procedures to enhance customer satisfaction.
- Analyze website traffic, sales data, and customer behavior using analytics tools to identify areas for improvement.
- Manage and mentor the remote e-commerce team, fostering a culture of accountability and continuous learning.
- Ensure compliance with all relevant e-commerce regulations and data privacy laws.
- Bachelor's degree in Business, Marketing, Information Technology, or a related field.
- 5+ years of experience in e-commerce operations management, with a strong understanding of online retail dynamics.
- Proven experience with major e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
- Demonstrated success in driving online sales growth and improving conversion rates.
- Excellent understanding of digital marketing principles, SEO, SEM, and social media marketing.
- Strong analytical skills with the ability to interpret complex data and translate it into actionable strategies.
- Experience managing remote teams and fostering effective communication.
- Exceptional problem-solving and decision-making abilities.
- Proficiency in web analytics tools (e.g., Google Analytics).
- Excellent project management and organizational skills.
This advertiser has chosen not to accept applicants from your region.
7
E-commerce Operations Manager - Remote
Posted 9 days ago
Job Viewed
Job Description
Our client is seeking a proactive and detail-oriented E-commerce Operations Manager to oversee their online retail operations. This is a fully remote position, offering the flexibility to manage operations from your home office. You will be responsible for ensuring the smooth and efficient functioning of all e-commerce activities, from order processing and fulfillment to customer service and inventory management. Your goal will be to enhance the customer experience and drive online sales growth.
Key Responsibilities:
Key Responsibilities:
- Manage daily e-commerce operations, including website maintenance, order fulfillment, and shipping logistics.
- Oversee inventory management to ensure stock availability and minimize stockouts.
- Monitor and optimize website performance, user experience, and conversion rates.
- Develop and implement strategies to improve the customer service experience.
- Collaborate with marketing teams to ensure cohesive campaign execution and product launches.
- Analyze sales data and operational metrics to identify trends and opportunities for improvement.
- Manage relationships with third-party logistics providers and other vendors.
- Ensure compliance with e-commerce regulations and best practices.
- Stay up-to-date with industry trends and emerging technologies in e-commerce.
- Troubleshoot and resolve any operational issues that may arise.
- Bachelor's degree in Business, Marketing, Supply Chain Management, or a related field.
- 3+ years of experience in e-commerce operations management.
- Proven experience with e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
- Strong understanding of online retail best practices, SEO, and digital marketing.
- Excellent analytical and problem-solving skills.
- Proficiency in data analysis and reporting tools.
- Strong organizational and time management skills, with the ability to multitask.
- Excellent communication and interpersonal skills, essential for remote collaboration.
- Experience with inventory management systems and order fulfillment processes.
- A customer-centric mindset with a passion for delivering exceptional online experiences.
This advertiser has chosen not to accept applicants from your region.
8
E-commerce Operations Manager (Remote)
Posted 9 days ago
Job Viewed
Job Description
Our client, a rapidly growing online retailer, is looking for an experienced and dynamic E-commerce Operations Manager to lead their remote operational team. This fully remote position is essential for overseeing the day-to-day functions of our online stores, ensuring seamless customer experiences from browsing to delivery. The ideal candidate will have a deep understanding of e-commerce platforms, logistics, inventory management, and customer service optimization. You will be instrumental in scaling our operations, improving efficiency, and driving sales growth through strategic operational management.
Responsibilities:
Qualifications:
Responsibilities:
- Manage and optimize all aspects of the e-commerce platform, including website performance, product listings, and user experience.
- Oversee order fulfillment processes, ensuring timely and accurate shipping and delivery.
- Manage inventory levels, forecasting demand, and coordinating with suppliers and warehousing partners.
- Develop and implement strategies to reduce operational costs and improve efficiency.
- Monitor key performance indicators (KPIs) for e-commerce operations, such as conversion rates, order accuracy, delivery times, and customer satisfaction.
- Collaborate with the marketing team to ensure cohesive brand messaging and promotional execution online.
- Handle customer inquiries and resolve issues related to orders, shipping, and returns, escalating complex cases as needed.
- Stay informed about e-commerce trends, technologies, and best practices, and recommend improvements.
- Manage relationships with third-party logistics (3PL) providers and other operational vendors.
- Develop and implement standard operating procedures (SOPs) for all e-commerce operations.
- Lead and mentor a remote team of e-commerce specialists.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, Supply Chain Management, or a related field.
- Minimum of 6 years of experience in e-commerce operations management.
- Proven expertise with major e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
- Strong understanding of inventory management, order fulfillment, and logistics.
- Experience with SEO and SEM as they relate to e-commerce operations.
- Excellent analytical and problem-solving skills, with a data-driven approach.
- Proficiency in using e-commerce analytics tools.
- Strong leadership and team management skills, particularly in a remote setting.
- Exceptional communication and interpersonal skills.
- Experience with social commerce strategies and platforms is a plus.
This advertiser has chosen not to accept applicants from your region.
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