6 Head Of E Commerce Operations Remote jobs in whatjobs
Head of E-commerce Operations (Remote)
Posted 9 days ago
Job Viewed
Job Description
Our client, a rapidly expanding retail powerhouse, is actively seeking an experienced and strategic Head of E-commerce Operations to lead their online sales division. This is a fully remote position, offering the opportunity to manage and grow a significant online retail presence from anywhere. You will be responsible for overseeing all aspects of the e-commerce platform, including website management, order fulfillment, inventory control, customer service, and digital marketing initiatives. The ideal candidate will possess a deep understanding of online retail best practices, e-commerce technologies, and data analytics to drive sales and optimize the customer journey. Your responsibilities will include developing and implementing e-commerce strategies, setting sales targets, and analyzing key performance indicators to identify opportunities for growth and improvement. You will lead a remote team of e-commerce professionals, fostering a collaborative and high-performance culture. Experience with various e-commerce platforms, CRM systems, and digital advertising tools is essential. This role demands strong leadership skills, excellent project management capabilities, and a proven track record of successfully scaling online retail operations. You will work closely with marketing, supply chain, and IT departments to ensure a seamless and profitable online business. We are looking for an innovative thinker with a passion for customer experience and a commitment to driving exceptional results in the fast-paced world of online retail. This is a unique chance to take the helm of a critical business function in a completely remote setting, contributing significantly to our client's overall success. The operations, while managed remotely, have connections to our physical retail presence in Garissa, Garissa, KE .
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Head of E-commerce Operations - Remote
Posted 13 days ago
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Job Description
Our client, a leading online retailer with a diverse product catalog, is seeking a highly strategic and results-oriented Head of E-commerce Operations to lead their fully remote operations team. This critical role is responsible for overseeing all aspects of the online sales and fulfillment process, ensuring a seamless customer experience from order placement to delivery. You will drive operational efficiency, optimize inventory management, and implement best practices to maximize sales and profitability. Key responsibilities include managing the e-commerce platform, optimizing website performance, and ensuring smooth integration with backend systems. You will oversee order processing, inventory control, warehouse coordination (with third-party logistics providers), and shipping logistics to ensure timely and accurate deliveries. Developing and implementing strategies to reduce operational costs, improve order fulfillment times, and enhance customer satisfaction is paramount. You will also manage key performance indicators (KPIs) related to operational efficiency, inventory turnover, and shipping accuracy, providing regular reports to senior management. The ideal candidate will possess a Bachelor's degree in Business Administration, Supply Chain Management, or a related field, with a minimum of 8 years of experience in e-commerce operations, including significant experience in a leadership capacity. Proven expertise in online retail operations, inventory management, logistics, and e-commerce platform management is essential. Strong analytical and problem-solving skills, coupled with excellent communication and leadership abilities, are required to manage a remote team effectively. Experience with e-commerce analytics tools and a deep understanding of customer journey optimization are highly desirable. This is a remote-first position, requiring a high degree of self-discipline, proactivity, and the ability to manage complex operations from a distance. If you are a seasoned e-commerce professional with a passion for operational excellence and driving growth, we encourage you to apply. This role, supporting e-commerce activities potentially serving regions around Garissa, Garissa, KE , offers a dynamic opportunity to shape the future of online retail.
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Head of E-commerce Operations (Remote)
Posted 6 days ago
Job Viewed
Job Description
Our client, a rapidly expanding online retail giant, is seeking a dynamic and experienced Head of E-commerce Operations to lead their operations from a fully remote position. This vital role will oversee all aspects of the e-commerce platform's day-to-day operations, ensuring seamless customer experiences, efficient order fulfillment, and optimal inventory management. You will be responsible for developing and implementing strategies to enhance website performance, improve conversion rates, and drive revenue growth. The ideal candidate will possess a proven track record in e-commerce management, with extensive experience in online sales, digital marketing, supply chain logistics, and customer service management. Strong analytical skills, a deep understanding of e-commerce technologies, and proficiency in data analysis are crucial. You will lead a remote team, fostering a collaborative and high-performance culture. Responsibilities include managing online merchandising, overseeing payment gateway integrations, optimizing website user experience, and analyzing sales data to identify trends and opportunities. The ability to work independently, make data-driven decisions, and manage multiple priorities effectively in a remote setting is essential. We are looking for a strategic thinker with a passion for retail and a commitment to delivering exceptional customer satisfaction. This is an exciting opportunity to shape the future of online retail for a leading brand, contributing to their growth and success across various markets, including supporting their presence and customer base in **Garissa, Garissa, KE**, and beyond. Join us and redefine the online shopping experience from anywhere. We offer a competitive salary and benefits package.
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Head of E-commerce Operations (Remote)
Posted 23 days ago
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Job Description
Our client, a rapidly expanding online retailer, is searching for a visionary Head of E-commerce Operations to lead their digital sales channels. This is a key leadership role within a fully remote structure, focused on driving sales growth, optimizing the online customer experience, and managing all aspects of the e-commerce platform. You will be responsible for developing and executing a comprehensive e-commerce strategy, including merchandising, website optimization, digital marketing integration, and customer service management. The ideal candidate is a strategic thinker with a proven track record in e-commerce management, possessing a deep understanding of online sales funnels, conversion rate optimization, and digital analytics. You will lead a distributed team, fostering a collaborative and high-performance culture. Key responsibilities include analyzing sales data to identify trends and opportunities, managing inventory flow for online orders, overseeing payment gateway integrations, and ensuring a seamless checkout process. Collaboration with marketing, IT, and logistics departments will be crucial. This role requires exceptional leadership, analytical, and project management skills, coupled with the ability to work autonomously and make data-driven decisions. A Bachelor's degree in Business Administration, Marketing, or a related field is required, along with at least 6 years of progressive experience in e-commerce operations. Experience managing significant online revenue targets and leading remote teams is essential. This position supports the company's operations, with a focus on the **Mlolongo, Machakos, KE** market, but the role itself is performed entirely remotely. If you are a results-oriented e-commerce leader ready to drive significant growth in a flexible, remote environment, we want to hear from you.
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3
Head of E-commerce Operations - Remote
Posted 19 days ago
Job Viewed
Job Description
WhatJobs is seeking a strategic and results-driven Head of E-commerce Operations to lead our online retail fulfillment and customer experience initiatives in a fully remote capacity. This senior leadership role is pivotal in ensuring the seamless execution of all online sales operations, from order processing and inventory management to shipping and customer service. You will be responsible for optimizing operational efficiency, driving customer satisfaction, and contributing to the overall growth and profitability of our e-commerce business.
As a remote leader, your duties will encompass developing and implementing best practices for warehouse management (even if outsourced), supply chain optimization, and logistics coordination. You will manage relationships with third-party logistics providers, oversee inventory accuracy, and implement strategies to minimize fulfillment costs while maximizing delivery speed and reliability. This position requires a deep understanding of e-commerce platforms, order management systems (OMS), and warehouse management systems (WMS). You will lead a remote team of operations specialists, fostering a collaborative and high-performance culture.
The ideal candidate will possess a strong analytical mindset, exceptional leadership qualities, and a proven ability to manage complex operational challenges in a remote setting. You must be adept at leveraging data to identify areas for improvement and implementing data-driven solutions. Your expertise in e-commerce operations, coupled with excellent communication and negotiation skills, will be crucial in driving strategic initiatives and stakeholder alignment. This is a significant opportunity to shape the operational backbone of a growing online retail presence and build a world-class e-commerce fulfillment network from the ground up.
Key Responsibilities:
Qualifications:
As a remote leader, your duties will encompass developing and implementing best practices for warehouse management (even if outsourced), supply chain optimization, and logistics coordination. You will manage relationships with third-party logistics providers, oversee inventory accuracy, and implement strategies to minimize fulfillment costs while maximizing delivery speed and reliability. This position requires a deep understanding of e-commerce platforms, order management systems (OMS), and warehouse management systems (WMS). You will lead a remote team of operations specialists, fostering a collaborative and high-performance culture.
The ideal candidate will possess a strong analytical mindset, exceptional leadership qualities, and a proven ability to manage complex operational challenges in a remote setting. You must be adept at leveraging data to identify areas for improvement and implementing data-driven solutions. Your expertise in e-commerce operations, coupled with excellent communication and negotiation skills, will be crucial in driving strategic initiatives and stakeholder alignment. This is a significant opportunity to shape the operational backbone of a growing online retail presence and build a world-class e-commerce fulfillment network from the ground up.
Key Responsibilities:
- Develop and execute strategies for efficient e-commerce order fulfillment and logistics.
- Oversee all aspects of online inventory management and stock control.
- Manage relationships with shipping carriers and third-party logistics (3PL) providers.
- Implement and refine operational processes to enhance customer satisfaction and reduce costs.
- Monitor key performance indicators (KPIs) for fulfillment, delivery, and returns.
- Lead, mentor, and develop a remote team of e-commerce operations professionals.
- Identify and implement technological solutions to improve operational efficiency.
- Ensure compliance with all relevant regulations and safety standards.
- Collaborate with marketing, sales, and IT departments to align operational strategies with business goals.
- Drive continuous improvement initiatives across the e-commerce operations function.
Qualifications:
- Bachelor's degree in Business Administration, Supply Chain Management, Operations Management, or a related field.
- 10+ years of experience in e-commerce operations, logistics, or supply chain management.
- Proven experience managing remote teams and distributed operations.
- In-depth knowledge of e-commerce platforms, OMS, and WMS.
- Strong understanding of inventory management principles and best practices.
- Demonstrated ability to analyze data, identify trends, and implement data-driven solutions.
- Excellent leadership, problem-solving, and decision-making skills.
- Proficiency in project management and process improvement methodologies.
- Exceptional communication, negotiation, and interpersonal skills.
- Experience in retail operations or consumer goods is highly desirable.
This advertiser has chosen not to accept applicants from your region.
4
Head of E-commerce Operations - Remote
Posted 9 days ago
Job Viewed
Job Description
Our client is seeking a strategic and results-driven Head of E-commerce Operations to lead their online retail presence. This is a fully remote position, offering significant flexibility. As the Head of E-commerce Operations, you will be responsible for overseeing all aspects of the online sales channel, from website management and order fulfillment to customer service and performance analysis. You will develop and execute strategies to optimize the customer journey, increase conversion rates, and drive revenue growth. The ideal candidate will have extensive experience in e-commerce management, digital marketing, and supply chain logistics. You will be proficient in utilizing e-commerce platforms, analytics tools, and marketing automation software. Key responsibilities include managing the e-commerce website, ensuring a seamless user experience, optimizing product listings, and implementing effective marketing campaigns. You will also oversee inventory management, order processing, shipping, and returns to ensure timely and accurate fulfillment. A strong understanding of SEO, SEM, social media marketing, and email marketing is essential. The ability to analyze sales data, identify trends, and make data-driven decisions is critical. You will lead and mentor a remote team, fostering a collaborative and high-performance culture. This role requires exceptional leadership, strategic planning, and operational excellence. You will be instrumental in shaping the future of our client's online retail business, driving innovation and ensuring a superior customer experience.
Responsibilities:
Qualifications:
Responsibilities:
- Develop and implement comprehensive e-commerce strategies to drive sales and revenue growth.
- Manage all aspects of the e-commerce platform, including website content, product catalog, and user experience.
- Oversee order fulfillment, inventory management, shipping, and returns processes.
- Develop and execute digital marketing campaigns (SEO, SEM, social media, email marketing).
- Analyze website traffic, sales data, and customer behavior to identify trends and opportunities.
- Optimize conversion rates and customer lifetime value.
- Manage customer service operations to ensure high levels of satisfaction.
- Collaborate with marketing, product, and IT teams to align e-commerce initiatives.
- Manage the e-commerce budget and track performance against KPIs.
- Lead and develop a remote e-commerce team.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 6 years of progressive experience in e-commerce management and operations.
- Proven track record of successfully growing online sales and optimizing e-commerce performance.
- Expertise in e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
- Strong understanding of digital marketing channels and analytics tools (e.g., Google Analytics).
- Experience with inventory management and order fulfillment systems.
- Excellent leadership, communication, and project management skills.
- Ability to think strategically and execute operationally.
- Demonstrated ability to manage remote teams and foster collaboration.
- Proficiency in CRM and marketing automation tools is a plus.
This advertiser has chosen not to accept applicants from your region.
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