2 E Commerce Operations Lead Remote jobs in whatjobs
E-commerce Operations Lead (Remote)
Posted 22 days ago
Job Viewed
Job Description
Our client, a rapidly growing online retail brand, is looking for a dedicated and results-oriented E-commerce Operations Lead to manage and optimize its online sales channels. This is a fully remote position, allowing you to contribute to our client's success from any location. You will be responsible for overseeing all aspects of the e-commerce operation, ensuring a smooth and efficient customer journey from browsing to delivery. Key responsibilities include managing online store platforms, coordinating inventory management with suppliers and warehouses, overseeing order fulfillment processes, and ensuring timely and accurate shipping. You will work closely with marketing teams to align promotions and product launches with operational capabilities, and with customer service to resolve any issues that may arise. Analyzing sales data, website traffic, and conversion rates to identify trends and opportunities for improvement will be a critical part of your role. You will also be responsible for implementing strategies to enhance customer satisfaction, reduce cart abandonment, and increase average order value. This involves staying abreast of e-commerce best practices, emerging technologies, and competitor activities. The ideal candidate will have a strong understanding of e-commerce platforms, digital marketing principles, and supply chain management. Excellent analytical, problem-solving, and project management skills are essential. You should be comfortable working with large datasets, deriving insights, and translating them into actionable plans. A proactive approach, attention to detail, and the ability to thrive in a fast-paced, remote work environment are crucial. This role requires strong communication and collaboration skills to effectively liaise with internal teams and external partners. If you are passionate about e-commerce, driven by data, and eager to take on a challenging remote leadership role, this opportunity is for you. Our client offers a competitive remuneration package and the chance to shape the future of their online business.
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E-commerce Operations Lead (Remote)
Posted 18 days ago
Job Viewed
Job Description
Our client, a dynamic and fast-growing online retailer specializing in curated fashion and lifestyle products, is seeking a strategic and detail-oriented E-commerce Operations Lead to manage and optimize their online business operations. This is a fully remote role, allowing you to contribute from any location within Kenya. You will be responsible for overseeing all aspects of the e-commerce operational workflow, including inventory management, order fulfillment, logistics, customer service, and website performance. Key duties involve developing and implementing efficient operational processes, managing relationships with third-party logistics providers, ensuring timely order processing and delivery, and maintaining high levels of customer satisfaction. The ideal candidate will have a proven track record in e-commerce operations management, with a strong understanding of supply chain principles, inventory control systems, and order management software. Proficiency in e-commerce platforms (e.g., Shopify, Magento) and experience with analytics tools to track key performance indicators are essential. You must possess exceptional organizational and problem-solving skills, with the ability to identify and resolve operational bottlenecks effectively. Strong communication and leadership skills are required to coordinate with internal teams and external partners. This remote position requires a proactive individual who can work autonomously, drive continuous improvement, and adapt to the evolving demands of the e-commerce landscape. You will be instrumental in ensuring a seamless customer experience from click to delivery. We are looking for someone who is passionate about e-commerce, data-driven, and committed to operational excellence. This is an exciting opportunity to take on significant responsibility and make a tangible impact on a growing online business.
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